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Winner 4.1 200,000+ Customers Worldwide AI Resolves 80%+ Routine Tickets 1,300+ Apps in Zendesk Marketplace Unified Agent Workspace AES-256 Encryption + 2FA Login 14-Day Free Trial — No Card Needed Paid Plans from $55/agent/month Runner Up 3.1 Drag and Drop Workflows...
Winner 4.1 1,300+ Zendesk Marketplace Apps AI Resolves 80%+ Support Tickets Unified Agent Workspace AES-256 Encryption Security 200,000+ Customers Worldwide 14-Day Free Trial Available Paid Plans from $55/agent/month Runner Up 3.1 CRM + Project Management Combo AI...
Winner 4.1 200,000+ Customers Worldwide AES-256 Encryption & 2FA AI Resolves 80% of Inquiries 1,300+ Pre-Built Apps Omnichannel Agent Workspace 14-Day Free Trial Available Plans from $55/agent/month Runner Up 3.3 Stores Up to 25,000 Contacts Nimble Prospector...
Winner 4.1 1,300+ Pre-Built Integrations AI Resolves 80% of Inquiries AES-256 Encrypted Security 200,000+ Customers Worldwide Omnichannel Agent Workspace Multilingual Support Built-In Paid Plans from $55/agent/month Runner Up 3.1 AI Writing Assistant Built-In...
Gewinner 4.1 Über 200.000 Kunden weltweit KI löst über 80 % der Anfragen Über 1.300 vorkonfigurierte Integrationen Omnichannel-Ticketsystem Erweiterte Berichtsfunktionen & Analysen AES-256-Sicherheit für Unternehmen Tarife ab 55 $/Agent/Monat Zweitplatzierter 3.1 Einziges CRM, das für Google Workspace entwickelt wurde...
Winner 4.1 Omnichannel Customer Support Hub AI Resolves 80%+ Routine Tickets 1,300+ Pre-Built Integrations AES-256 Encryption + 2FA Login Advanced Reporting & Analytics 14-Day Free Trial Available Paid Plans from $55/agent/month Runner Up 4.0 Freddy AI Lead...
Winner 4.1 1,300+ Pre-Built Integrations AI Resolves 80%+ of Inquiries Omnichannel Ticketing System AES-256 Data Encryption Reporting & Analytics Built-In 200,000+ Customers Worldwide Paid Plans from $55/agent/month Runner Up 3.5 No-Code Workflow Automation...
Winner 4.1 200,000+ Businesses Trust Zendesk AI Resolves 80%+ of Routine Tickets 1,300+ Pre-Built App Integrations AES-256 Encryption at Rest Omnichannel Reporting & Analytics Multilingual Support Built-In Paid Plans from $55/agent/month Runner Up 3.0 Foundation:...
Winner 4.3 Unlimited Email Accounts 1.5M+ User Warm-Up Network 160M+ B2B Lead Database AI-Powered Personalization Campaign Analytics Dashboard Unified Inbox (Unibox) Paid Plans from $30/month Runner Up 3.3 Omnichannel Ticketing System AI Resolves 80%+ of Tickets...
Gewinner 4.1 Über 200.000 Kunden weltweit KI löst über 80 % der Standardanfragen Über 1.300 vorkonfigurierte Integrationen AES-256-Verschlüsselung ruhender Daten Omnichannel-Posteingang – alle Kanäle Platz 1 im Forbes-Kundenservice 2023 Bezahlte Tarife ab 55 $/Agent/Monat Zweitplatzierter 3.1 Entwickelt für kleine Unternehmen...
Winner 4.1 200,000+ Businesses Worldwide AI Resolves 80%+ Routine Tickets 1,300+ Apps in Zendesk Marketplace AES-256 Encryption + 2FA Agent Workspace + Analytics 14-Day Free Trial Paid Plans from $55/agent/month Runner Up 3.1 Built In Calling from Browser Smart Views...
Gewinner 4,3 Über 1.000 Projektmanagement-Vorlagen ClickUp Brain KI-Assistent Integriertes Gantt-, Kanban- und Kalenderdiagramm & 15 Ansichten Integrierte Zeiterfassung & Stundenzettel Über 1.000 App-Integrationen Kostenloser Plan mit unbegrenzter Nutzerzahl Bezahlte Pläne ab 7 $/Nutzer/Monat Zweitplatzierter 3,3...
Winner 4.1 200,000+ Customers Worldwide AI Resolves 80%+ Routine Tickets 1,300+ Pre-Built Integrations AES-256 Encryption at Rest Omnichannel Multiple Channels Forbes #1 Customer Service 2023 Paid Plans from $55/agent/month Runner Up 3.1 Sandy AI for Admin Tasks...
Gewinner 4.1 Über 200.000 Unternehmen vertrauen auf unsere KI, löst über 80 % der Routine-Tickets, AES-256-verschlüsselte Datenspeicherung, über 1.300 vorkonfigurierte Integrationen, Omnichannel-Reporting & -Analysen, mehrsprachiger Support, integrierte kostenpflichtige Tarife ab 55 $/Agent/Monat. Zweitplatzierter 3.1 Kostenloser Tarif für bis zu ...
Winner 4.1 Omnichannel Ticketing System AI Resolves 80%+ of Inquiries 1,300+ Apps in the Marketplace AES-256 Encryption & 2FA Deep Reporting and Analytics 200,000+ Customers Worldwide Paid Plans from $55/agent/month Runner Up 3.1 Unlimited Users on All Plans Free...
Winner 4.3 360° Customer Data View Built-In Zia AI Sales Assistant Visual Sales Pipeline & Deals 50+ Zoho App Integrations Custom Dashboards & Forecasting Free Plan for 3 Users Paid Plans from $10/month Runner Up 3.3 200,000+ Customers Worldwide AI Resolves...
Testsieger 4,5 Zweitplatzierter 3,0 Die Wahl des richtigen CRM-Systems kann ganz schön kompliziert sein, oder? Sie brauchen etwas, das Ihre Kundendaten verwaltet und Ihr Unternehmenswachstum fördert. Aber wo fängt man überhaupt an? Deshalb vergleichen wir Folk und Zendesk. Überblick: Wir haben uns intensiv mit dem Thema auseinandergesetzt…
Gewinner 4,5 Zweitplatzierter 3,0 Die richtigen Tools für Ihr Online-Business auszuwählen, kann sich wie ein Labyrinth anfühlen, oder? Sie brauchen etwas, das Ihnen beim Verkaufen hilft und Ihre Kunden zufriedenstellt. ClickFunnels vs. Zendesk – welches Tool ist besser? Eine häufig gestellte Frage; die Antwort darauf zu finden…
Winner 4.1 200,000+ Customers Worldwide AI Resolves 80%+ Inquiries 1,300+ Pre-Built Integrations AES-256 Encrypted at Rest #1 Forbes Customer Service Pick Omnichannel Ticketing System Paid Plans from $55/agent/month Runner Up 3.1 Kanban Board & Gantt Charts...
Winner 4.1 Ticketing System & Help Desk AI Resolves 80%+ Routine Inquiries AES-256 Encryption at Rest 1,300+ Pre-Built Integrations 360° Customer View Per Agent Omnichannel Agent Workspace Plans from $55/agent/month Runner Up 4.0 Visual Drag-and-Drop Automation...
Winner 4.1 1,300+ Zendesk Marketplace Apps AI Resolves 80%+ Support Tickets Agent Workspace, One View AES-256 Encryption at Rest Reporting and Analytics Built-In 200,000+ Customers Worldwide Paid Plans from $55/agent/month Runner Up 3.1 Strong Contact Management Hub...
Gesamtsieger 4,75 | Bestes Preis-Leistungs-Verhältnis 4,50 | Umfangreichste Funktionen 4,25. Zendesk ist die beliebteste Kundenservice-Plattform, aber nicht die einzige. Vielleicht suchen Sie nach einer günstigeren Alternative oder Funktionen, die besser zu Ihrem Unternehmen passen. Was auch immer Ihre Gründe sind, Sie haben...
Winner 4.2 500+ Integrations Available Drag-and-Drop Automation Built-in Email Marketing Full CRM + Sales Pipeline AI-Powered Lead Scoring QuickBooks & PayPal Sync Plans from $299/month Runner Up 3.2 Multi-Channel Ticket System AI-Suggested Ticket Replies Live...
Winner 4.3 Visual Pipeline Management AI-Driven Sales Assistant Drag-and-Drop Deal Management Open API & 400+ Integrations Built-in Email Tracking Starts at $14/User/Month Paid Plans from $14/user/month Runner Up 4.1 Omnichannel Support Platform Advanced Ticketing...
Winner 4.3 All-in-One Agency Platform AI Agents & Workflow Automation White Label for Agencies CRM, SMS, Email, Funnels Built-In Unlimited Users on Top Plan 14-Day Free Trial Available Plans from $97/month Runner Up 4.1 Enterprise-Grade Ticketing HIPAA & GDPR...
Schnellstart Dieser Leitfaden beschreibt alle Zendesk-Funktionen: Erste Schritte – Konto erstellen und grundlegende Einrichtung Kundensupport nutzen – Alle Kanäle zentral verwalten Ticketsystem nutzen – Anfragen organisieren und verfolgen Live-Chat und Messaging nutzen – …
Winner 4.1 1,700+ Marketplace Apps AI Built on Real Service Data Omnichannel Agent Workspace Workforce Management Tools Quality Assurance Built In Two Decades in CX Software Paid Plans from $55/agent/mo Runner Up 4.0 Free Plan Available Built-in CRM Platform Breeze AI...
Lohnt sich Zendesk? ★★★★★ 4,1/5 Kurzurteil: Zendesk ist der Goldstandard für Kundenservice-Software. Es verwaltet Support-Tickets aus E-Mail, Chat, Telefon und sozialen Medien zentral. Nach 90 Tagen Testphase hat sich Zendesk als besonders geeignet für wachsende Unternehmen erwiesen, die…
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