Zendesk vs Nimble CRM: Find Your Best CRM Tool in 2025!

Gewinner

9.0

• Massaging & Live Chat
• AI & Automation
• Data Privacy & Protection
• Agent Workspace
• Voice Provider
• Kostenlose Testversion verfügbar
• Kostenpflichtige Pläne ab 19 $/Monat

JETZT TESTEN

Zweiter

7.0

• Kontaktverwaltung
• Agent & Activities
• Large Deals
• Workflow Templates
• Integrationen
• Kostenlose Testversion verfügbar
• Paid plans from $24.90/month

JETZT TESTEN

Die richtige Wahl Recherche et vérification d'e-mails, préchauffage des e-mails. ist hart.

You’ve got Zendesk vs Nimble Recherche et vérification d'e-mails, préchauffage des e-mails. staring you down. 

Both look good, but which one actually fits your needs?

It’s like choosing between two awesome video Spiele.

Imagine getting stuck with a Recherche et vérification d'e-mails, préchauffage des e-mails. that slows you down. Did you miss messages? 

Clunky tools? That’s a headache you don’t need. You’re trying to grow.

Good news! This article breaks down Zendesk vs Nimble CRM, plain and simple. 

By the end, you’ll know exactly which CRM is your perfect match for 2025. 

Überblick

To give you a real-world view, we’ve put both Zendesk and Nimble CRM through rigorous tests.

We explored their features, tracked performance, and analyzed user feedback, allowing for a detailed, side-by-side comparison.

Join over 100,000 Unternehmen. See Zendesk’s scalable solutions. Start streamlining your customer interactions today!

9von 10

Preise: It has a free trial. The premium plan starts at $19/month.

Hauptmerkmale:

• Ticketing System
• Live Chat
• Knowledge Base

Try zendesk for FREE Gesamte Rezension lesen

Experience streamlined contact management and boost your sales today. Discover Nimble’s social selling power!

7von 10

Preise: Free trial available. Paid plan starts at $24.90/month.

Hauptmerkmale:

• Social CRM
• Kontaktverwaltung
• Deal Tracking

Try Nimble for FREE Gesamte Rezension lesen

What is Zendesk?

It’s big. Really big. Think customer service, but super-powered. 

They help you handle tickets, chats, and everything in between.

Basically, they want to make your customers happy.

Entdecken Sie auch unsere beliebtesten Zendesk-Alternativen…

Zendesk

9.0

Join over 100,000 businesses. See Zendesk’s scalable solutions. Start streamlining your customer interactions today!

Try Zendesk for FREE Gesamte Rezension lesen

Hauptvorteile

• Handles over 100,000 businesses.
• Reduces support ticket resolution time by up to 30%.
• Integrates with 1,000+ apps.
• Provides a self-service knowledge base.
• Offers live chat and messaging across channels.

Preise

Zendesk offers a variety of pricing plans to fit different business needs. Pricing varies depending on the features and the number of agents you need.

• Support Team: $19/Monat
• Suite Team: $55/month
• Suite Professional: $115/month
• Suite Enterprise: Individuelle Preise

What is Nimble CRM?

It’s all about relationships. Think social selling and smart contact management. 

It helps you build and maintain customer connections. It is very user-friendly.

Entdecken Sie auch unsere beliebtesten Nimble CRM alternatives…

Flink

7.0

Experience streamlined contact management and boost your sales today. Discover Nimble’s social selling power!

Try Nimble for FREE Gesamte Rezension lesen

Hauptvorteile

• Automatically updates contact details.
• Combines sozialen Medien, contacts, and communication.
• Integrates with 200+ business apps.
• It helps find and engage new leads.
• The average user reports a 25% increase in lead conversion.

Preise

Nimble keeps it simple with one affordable plan:

• Monatlich: $24.90 per month, 25,000 Contact Records, 2GB/Seat Storage, Nimble Prospector.

Funktionsvergleich

Let’s get down to what really matters: the features.

We’ll look at how Zendesk and Nimble CRM stack up.

Think of it as a head-to-head, feature-by-feature.

1. Contact Management

Nimble CRM shines here. It pulls in info from social media.

This makes it easy to see the whole picture of a contact. 

Zendesk? It’s good, but more focused on support tickets.

You can store contact details, but Nimble is better for knowing people.

2. Customer Support

Zendesk Support is its core strength. It’s built to handle lots of tickets and chats.

Nimble has support, but it’s not its main focus. Zendesk wins for big support teams.

3. Automation

Zendesk has powerful automation tools. You can set up rules for tickets and workflows.

Nimble also has automation, but it’s simpler. Zendesk is better for complex workflow needs.

4. Analytics

Both have analytics, but they’re different. Zendesk’s reports are deep and detailed.

Bei den Analysen von Nimble geht es eher um Verkäufe und Kontakte. Wenn Sie umfangreiche Analysen benötigen, ist Zendesk die richtige Wahl.

5. Produktivität des Vertriebsteams

Nimble wurde entwickelt, um die Produktivität des Vertriebsteams zu steigern. Es hilft dabei, den Überblick über Geschäfte und Kontakte zu behalten.

Zendesk kann helfen, aber das ist nicht sein Hauptziel. Nimble hilft dem Vertriebsteam, organisiert zu bleiben.

6. Benutzerfreundlichkeit

Nimble ist für seine Benutzerfreundlichkeit bekannt. Es ist einfach und leicht zu erlernen.

Zendesk kann komplexer sein. Wenn Sie eine einfache CRM-Software wünschen, ist Nimble besser geeignet.

7. Anpassbar

Zendesk ist hochgradig anpassbar. Sie können fast alles ändern.

Nimble ist weniger anpassbar. Wenn Sie ein anpassbares System benötigen, ist Zendesk die richtige Wahl.

Worauf ist bei der Auswahl einer CRM-Software zu achten?

• Skalierbarkeit: Will it grow with your business? Can it handle increased data and users?
• Saleshandy contre UpLead Lässt es sich mit Ihren vorhandenen Tools verbinden? Wie nahtlos ist der Datenfluss?
• Benutzerfreundlichkeit: Ist es für Ihr Team einfach zu erlernen und zu verwenden? Verbessert oder behindert es den täglichen Arbeitsablauf?
• Berichte und Analysen: Bietet es umsetzbare Erkenntnisse? Können Sie Berichte an Ihre Bedürfnisse anpassen?
• Kunden Unterstützung: Wie schnell reagiert das Support-Team? Gibt es ausreichend Ressourcen zur Selbsthilfe?

Instantanément vs UpLead

Welches CRM ist also die beste Wahl? Für die meisten Unternehmen empfehlen wir Zendesk.

Es ist eine leistungsstarke Plattform. Ja, Nimble eignet sich hervorragend für das Beziehungsmanagement, aber Zendesk bietet mehr.

Es verfügt über erweiterte Funktionen wie Anpassung und Vertriebsautomatisierung.

Sie können Ihren Support und Vertrieb optimieren.

Darüber hinaus sind die Tools zur Prognose und Umsatzleistung erstklassig.

Wenn Sie eine robuste, skalierbare Lösung benötigen, ist Zendesk die richtige Wahl.

Wir haben beide getestet und Zendesk liefert stets die gewünschten Ergebnisse.

Try Zendesk for FREE Gesamte Rezension lesen

Try Nimble for FREE Gesamte Rezension lesen

More of Zendesk

Here’s a brief comparison of Zendesk with these software solutions:

• Zendesk vs Gohighlevel: Zendesk focuses on customer support and ticketing, providing multi-channel communication; GoHighLevel is a broader platform offering sales, marketing, and CRM tools, with advanced automation.
• Zendesk vs Pipedrive: Zendesk excels in comprehensive customer service and support, while Pipedrive is a sales-centric CRM with visual pipeline management.
• Zendesk vs Keap: Zendesk specializes in robust customer support and ticketing; Keap offers extensive sales and marketing automation for small businesses.
• Zendesk vs ActiveCampaign: Zendesk is a dedicated customer support platform with ticketing; ActiveCampaign specializes in email marketing automation, lead nurturing, and CRM integration.
• Zendesk vs HubSpot: Zendesk provides strong customer service and support ticketing, whereas HubSpot is a comprehensive suite that encompasses sales, marketing, and service hub features.
• Zendesk vs Clickfunnels: Zendesk is a customer service solution with ticketing and live chat; ClickFunnels is a sales funnel builder for creating landing pages and automating sales.
• Zendesk vs Folk: Zendesk offers powerful customer support for diverse interactions; Folk emphasizes collaborative contact organization and streamlined relationship management.
• Zendesk vs. Instantly: Zendesk focuses on customer support and ticket management; Instantly specializes in automated cold email campaigns and lead generation.
• Zendesk vs ClickUp: Zendesk is a customer support system, while ClickUp is a versatile work management platform that can function as a CRM, project management tool, and task tracker.
• Zendesk vs Monday CRM: Zendesk is a customer service platform with ticketing; Monday CRM is a highly visual and customizable workflow management tool with CRM capabilities.
• Zendesk vs Capsule CRM: Zendesk provides robust customer support and ticketing; Capsule CRM is a simplified contact management and sales tracking system.
• Zendesk vs Insightly: Zendesk focuses on customer support and service tickets; Insightly is a more comprehensive CRM with strong sales pipeline and project management features.
• Zendesk vs Freshsales: Zendesk emphasizes strong customer support solutions, while Freshsales CRM is designed for sales automation, deal tracking, and lead management.
• Zendesk vs Salesforce: Zendesk offers a specialized customer service platform; Salesforce is an extensive enterprise-level CRM with broad sales, marketing, and service clouds.

More of Nimble CRM

Here’s a brief comparison of Nimble CRM with these software solutions:

• Nimble CRM vs Gohighlevel: Nimble CRM focuses on integrating social media and communication for unified contact profiles. At the same time, GoHighLevel provides an all-in-one marketing and sales automation platform with lead generation.
• Nimble CRM vs Pipedrive: Nimble CRM excels in social media integration and a unified contact view for relationship nurturing. At the same time, Pipedrive offers a visual sales pipeline for efficient deal management and automation.
• Nimble CRM vs Keap: Nimble CRM focuses on intuitive social media integration and relationship management, whereas Keap delivers robust marketing and sales automation features for comprehensive campaigns.
• Nimble CRM vs ActiveCampaign: Nimble CRM offers a user-friendly interface with strong social media integration for relationship building, while ActiveCampaign provides powerful marketing automation, segmentation, and detailed analytics.
• Nimble CRM vs Hubspot: Nimble CRM is known for its social media integration and vereinfacht contact management for relationship building, while HubSpot offers a broad, comprehensive suite for marketing, sales, and customer service.
• Nimble CRM vs Clickfunnels: Nimble CRM functions as a relationship-focused CRM with social insights; ClickFunnels is a specialized tool for building sales funnels and automating sales pages.
• Nimble CRM vs Folk: Nimble CRM emphasizes social media integration and comprehensive contact profiles, while Folk focuses on collaborative contact organization and straightforward CRM features with high customizability.
• Nimble CRM vs. Instantly: Nimble CRM bietet robustes Kontakt- und Kontomanagement mit Social-Media-Integration, während Instantly sich durch hohes Volumen auszeichnet Kaltakquise per E-Mail und erweiterte E-Mail-Marketing-Automatisierung.
• Nimble CRM vs Clickup: Nimble CRM is a dedicated relationship management tool with social integration; ClickUp is a versatile platform for project management, task tracking, and customizable workflows, including CRM functions.
• Nimble CRM vs. Monday CRM: Nimble CRM integrates social media insights for relationship management, while Monday CRM provides highly visual and customizable project and workflow management, including CRM capabilities.
• Nimble CRM vs. Capsule CRM: Nimble CRM offers social media integration and robust contact management for relationship building. Kapsel CRM is a simple contact manager focused on tracking sales opportunities.
• Nimble CRM vs Insightly: Nimble CRM prioritizes social media integration and a unified contact view, while Insightly offers a broader CRM solution with sales pipeline management and project management features.
• Nimble CRM vs Freshsales CRM: Nimble CRM excels in social selling and contact enrichment via social media, whereas Freshsales CRM offers comprehensive sales automation, detailed reporting, and AI-powered insights.
• Nimble CRM vs Salesforce: Nimble CRM provides a user-friendly platform with strong social media integration for small to medium businesses, while Salesforce is a highly scalable, enterprise-level CRM with extensive, customizable features across sales, service, and marketing.

Häufig Gestellte Fragen