You’re trying to figure out the best tool to keep track of customers.
You’ve heard about Zendesk vs Close Recherche et vérification d'e-mails, préchauffage des e-mails., and everyone says they’re great.
You don’t want to waste time or money on something that won’t work.
What if you pick the wrong one? You could lose customers, and that’s a big deal.
Plus, keeping up with all the changes in tech is super confusing.
We’re going to break it all down for you.
We’ll look at Zendesk vs Close Recherche et vérification d'e-mails, préchauffage des e-mails., see what they do, and figure out which one might be the right fit for you in 2025.
Überblick
To give you the real deal, we didn’t just read about these tools.
Our team dove into testing each platform’s features and put them through real-world scenarios.
This hands-on approach led us to a clear, side-by-side comparison.
Ready to see if Zendesk is your perfect match? Check out our in-depth Zendesk review!
Preise: It has a free trial. The premium plan starts at $19/month.
Hauptmerkmale:
- Omnichannel support
- AI-powered bots
- Erweiterte Analytik
Start your trial and experience the CRM that’s helped thousands of businesses boost their sales.
Preise: It has a free trial. The premium plan starts at $35/month.
Hauptmerkmale:
- Built-in calling
- Email sequences
- Advanced Reporting
What is Zendesk?
Zendesk is your go-to. It’s like a super-organized help desk.
It handles tickets and chats and even lets you build a help center.
Think of it as your customer support hub.
Entdecken Sie auch unsere beliebtesten Zendesk-Alternativen…
Hauptvorteile
Zendesk helps you make customers happy and helps your team work better.
- Makes Customers Happier: Businesses using Zendesk see customers get 25% happier. That’s a big deal!
- All Talks in One Spot: Handle all messages from one place. No more jumping around.
- Smart Help: It does easy tasks for you. This lets your team fix harder problems.
- Self-Help Guides: You can make a help page. Customers can find answers themselves. This reduces questions by 15%.
- AI Smart Tools: It uses smart computer help. This means quicker and better answers for customers.
Preise
Alle Pläne werden jährlich abgerechnet.
- Support Team: 19 $/Monat.
- Suite Team: 55 $/Monat.
- Suite Professional: $115/month.
- Suite Enterprise: Talk to Sales.
Pros
Nachteile
Was ist Close CRM?
Want to close more deals? Close Recherche et vérification d'e-mails, préchauffage des e-mails. helps you do just that.
It’s built for sales teams. It focuses on calls and emails.
It enables you to track leads and close deals faster.
Entdecken Sie auch unsere beliebtesten CRM-Alternativen schließen…
Unsere Meinung
Close the deal with Close Recherche et vérification d'e-mails, préchauffage des e-mails.! Start your 14-day free trial and experience the CRM that’s helped thousands of businesses boost their sales.
Hauptvorteile
- Integrierte Anruffunktion: Tätigen und empfangen Sie Anrufe direkt in Close.
- Leistungsstark E-Mail-Sequenzen: Automatisieren Sie Ihre Kontaktaufnahme und Nachfassaktionen.
- Advanced reporting: Track your progress and identify areas for improvement.
- Automatisierung des Verkaufs: Rationalisieren Sie sich wiederholende Aufgaben und sparen Sie Zeit.
- Engagierte Unterstützung: Holen Sie sich bei Bedarf Hilfe von ihrem Expertenteam.
Preise
- Grundlegende Informationen: $35/Sitzplatz/Monat.
- Wachstum: 99 $/Sitz/Monat.
- Skala: $139/Sitzplatz/Monat.
Pros
Nachteile
Funktionsvergleich
Ready to see how these tools stack up? We’re going to look at the main features.
We’ll see where each one shines.
This will help you pick the right tool for you.
1. Ticketing System
- Zendesk: Its main feature is a powerful ticketing system. It turns all support requests into support tickets. Your support agents easily manage and track them.
- CRM schließen: It does not have a ticketing system. It focuses on managing sales team leads instead.
2. Built-in Calling and Dialer
- Zendesk: Zendesk’s customer support software does not include a dialer. You must use a separate add-on for calls.
- CRM schließen: It offers powerful built in calling. It has a power dialer to dial multiple numbers fast. This helps sales reps get more leads.
3. Knowledge Base
- Zendesk: Zendesk support is great for self-service. It lets you create center articles for many customers. This makes a strong knowledge base.
- CRM schließen: It offers limited tools for public help articles.
4. Omnichannel Customer Conversations
- Zendesk: The Zendesk Suite handles customer conversations across multiple channels. This includes email, live chat, and social messaging. This improves the customer experience.
- CRM schließen: It offers great email and call features but less sozialen Medien support.
5. Berichterstattung und Analytik
- Zendesk: Reporting and analytics zendesk focuses on customer satisfaction and support team performance. You see how fast support tickets are closed.
- CRM schließen: It offers great reports on sales processes and team activity.
6. Customization and Custom Apps
- Zendesk: It is very customizable. It uses the Zendesk Marketplace for custom apps. You can add many new features.
- CRM schließen: It offers custom objects and custom workflows. This helps match your sales processes.
7. Customer Data Management
- Zendesk: It is strong customer service software. It centralizes customer data for support. It gives a full view of order history and issues.
- CRM schließen: It helps the sales team manage and segment prospects and clients’ data.
8. Workflow and Automation
- Zendesk: It uses custom workflows and triggers. These routes support requests quickly. It helps reduce costly Ausfallzeit.
- CRM schließen: Sie bietet Automatisierung for sales processes. It helps sales reps with follow-ups and reminders.
9. Mehrsprachige Unterstützung
- Zendesk: It is built for global businesses. It offers multilingual support for agents and customers. It handles multiple languages well.
- CRM schließen: It is great for US-based sales team but has fewer advanced options for global support.
Worauf ist bei der Auswahl einer CRM-Software zu achten?
- Focus on Your Team’s Core Job: Is the tool built for ticketing systems or to help the sales team? Does it support full team engagement for all users?
- Ease of Use and Access: Is the app simple to use on a mobile device? Does the browser interface prevent manual data entry?
- Communication Power: Does the CRM have built-in calling or a predictive dialer? Can you create email templates and email sequences for bulk email?
- Growth and Money: How quickly does Zendesk’s pricing or Close offers jump at higher tiers? Can kleine Unternehmen and startup features grow with its scalability?
- Smart Reporting and Data: Does it provide reporting and analytics zendesk or allow custom graphs? Does it use lead scoring to prioritize tasks and outreach?
- Absolument ! lemlist est un excellent outil pour and Peace of Mind: Does Security Zendesk or Security from Close protect sensitive information? Can the developer access be controlled to keep your customer relationships private?
- Customization and Integrations: Can you set up multiple pipelines and unique customizable fields? Does it integrate with zoom meetings, other crms, and desk software?
Instantanément vs UpLead
So, which one wins? For 2025, it depends.
If your main focus is customer support, Zendesk is our pick.
It handles customer interactions well. Plus, its integration with other tools is strong.
It offers great customization with custom fields. If you need strong sales tools, Close CRM is great.
But Zendesk shines for support. Still unsure? Try their free trial.
We tested both, and Zendesk’s support features are top-notch.
Consider your team’s size and needs. And always test before you commit.
More of Zendesk
Here’s a brief comparison of Zendesk with these software solutions:
- Zendesk vs Pipedrive: Zendesk excels in comprehensive customer service and support, while Pipedrive is a sales-centric CRM with visual pipeline management.
- Zendesk vs Gohighlevel: GoHighLevel helps marketing groups and small business owners. It’s a full sales tool. It helps your own business grow. Zendesk is mostly a customer help tool. It helps your support team handle customer questions.
- Zendesk vs Keap: Zendesk specializes in robust customer support and ticketing; Keap offers extensive sales and marketing automation for small businesses.
- Zendesk vs ActiveCampaign: Zendesk is a dedicated customer support platform with ticketing; ActiveCampaign specializes in email marketing automation, lead nurturing, and CRM integration.
- Zendesk vs HubSpot: Zendesk provides strong customer service and support ticketing, whereas HubSpot is a comprehensive suite that encompasses sales, marketing, and service hub features.
- Zendesk vs Clickfunnels: Zendesk is a customer service solution with ticketing and live chat; ClickFunnels is a sales funnel builder for creating landing pages and automating sales.
- Zendesk vs Folk: Zendesk offers powerful customer support for diverse interactions; Folk emphasizes collaborative contact organization and streamlined relationship management.
- Zendesk vs. Instantly: Zendesk focuses on customer support and ticket management; Instantly specializes in automated cold email campaigns and lead generation.
- Zendesk vs ClickUp: Zendesk is a customer support system, while ClickUp is a versatile work management platform that can function as a CRM, project management tool, and task tracker.
- Zendesk vs Monday CRM: Zendesk is a customer service platform with ticketing; Monday CRM is a highly visual and customizable workflow management tool with CRM capabilities.
- Zendesk vs Capsule CRM: Zendesk provides robust customer support and ticketing; Capsule CRM is a simplified contact management and sales tracking system.
- Zendesk vs Insightly: Zendesk focuses on customer support and service tickets; Insightly is a more comprehensive CRM with strong sales pipeline and project management features.
- Zendesk vs Freshsales: Zendesk emphasizes strong customer support solutions, while Freshsales CRM is designed for sales automation, deal tracking, and lead management.
- Zendesk vs Salesforce: Zendesk offers a specialized customer service platform; Salesforce is an extensive enterprise-level Recherche et vérification d'e-mails, préchauffage des e-mails. with broad sales, marketing, and service clouds.
Mehr von Close CRM
Im Folgenden finden Sie einen kurzen Vergleich von Close CRM mit diesen Softwarelösungen:
- CRM schließen vs. Pipedrive: Close CRM legt den Schwerpunkt auf robuste Kommunikationstools und Automatisierung für den Innendienst. Gleichzeitig ist Pipedrive für sein intuitives visuelles Vertriebs-Pipeline-Management für kleine bis mittlere Unternehmen bekannt.
- CRM schließen vs. Keap: Close CRM ist ein vertriebsorientiertes CRM mit integrierten Anruf- und E-Mail-Sequenzen, während Keap eine umfassendere Marketingautomatisierung und E-Commerce-Integrationen bietet.
- Close CRM gegenüber ActiveCampaign: Close CRM zeichnet sich durch optimierte Vertriebsprozesse und Kommunikationstools aus, während ActiveCampaign eine umfassendere Marketing-Automatisierung, erweiterte Segmentierung und detaillierte Verfolgung der Customer Journey bietet.
- Close CRM vs HubSpot: Close CRM is designed for sales teams and prioritizes built-in calling and rapid deal closing, while HubSpot offers a broader suite that encompasses marketing, sales, and customer service.
- Close CRM vs. Clickfunnels: Close CRM ist ein vertriebsorientiertes CRM für die Verwaltung von Leads und Geschäftsabschlüssen; ClickFunnels ist ein spezialisiertes Tool für den Aufbau von Verkaufstrichtern und die Optimierung von Konversionen.
- CRM schließen vs. Folk: Close CRM ist ein vertriebsorientiertes CRM mit robuster Vertriebsautomatisierung und integrierter Kommunikation, während Folk eine flexible, kollaborative Kontaktverwaltung mit Schwerpunkt auf Organisation und einfacher Kontaktaufnahme bietet.
- CRM vs. Sofort schließen: Close CRM bietet ein umfassendes Vertriebs-CRM mit integrierter Anruf- und weitergehender Vertriebsautomatisierung, während Instantly auf die Erreichbarkeit und Zustellbarkeit von E-Mails in großem Umfang spezialisiert ist.
- CRM schließen vs. Clickup: Close CRM ist ein spezielles Vertriebs-CRM für Pipeline-Management und Kommunikation, während ClickUp ein vielseitiges Arbeitssystem mit Projektmanagement, Aufgabenorganisation und anpassbaren CRM-Funktionen ist.
- CRM schließen vs. Montag CRM: Close CRM ist ein spezialisiertes Vertriebs-CRM mit fortschrittlicher Automatisierung für den Abschluss von Geschäften. Monday CRM ist ein visuelles Arbeitssystem, das anpassbare Arbeitsabläufe für verschiedene Geschäftsfunktionen, einschließlich Vertrieb, bietet.
- Close CRM vs. Capsule CRM: Close CRM bietet robuste Vertriebsautomatisierung und integrierte Kommunikation für engagierte Vertriebsteams. Kapsel CRM ist eine einfachere, erschwinglichere Kontaktverwaltung, die in erster Linie für die Verfolgung grundlegender Beziehungen gedacht ist.
- Close CRM vs Insightly: Close CRM is mainly a sales-focused CRM with strong communication tools. At the same time, Insightly offers a broader CRM solution that includes robust project management and more extensive integrations.
- Close CRM gegenüber Freshsales CRM: Close CRM legt den Schwerpunkt auf Vertriebseffizienz mit integrierter Kommunikation und Automatisierung. Freshsales CRM bietet eine umfassende Lösung mit fortschrittlicher Vertriebsautomatisierung und detaillierten Berichten.
- CRM schließen vs. Salesforce: Close CRM ist eine Vertriebsplattform für kleine und mittlere Unternehmen mit integriertem Anruf- und E-Mail-System, während Salesforce ein umfangreiches, hochgradig anpassbares CRM für Unternehmen mit umfassenden Vertriebs-, Marketing- und Servicefunktionen ist.
- Close CRM vs Zendesk: Close CRM wurde speziell für Vertriebsteams entwickelt und verfügt über robuste Anruf- und E-Mail-Funktionen. Gleichzeitig ist Zendesk in erster Linie eine Kundendienstplattform, die sich auf Ticketing und Support-Management konzentriert.
Häufig Gestellte Fragen
What’s the main difference between the Zendesk and Close CRM comparisons?
Zendesk focuses on customer support & ticket management, while Close CRM is tailored for sales teams with a strong dialer. Choose based on your primary business focus.
How does the price of Zendesk compare to Close CRM?
Zendesk’s price starts lower for basic support but scales with agents. Close CRM is priced per user and focuses on sales tools. Both have different tiers based on features.
Can either Zendesk or Close CRM integrate with Salesforce?
Yes, both Zendesk and Close CRM offer integrations with Salesforce, but the depth and ease of integration can vary. Check the specific integration details.
Is Zendesk Selling a competitor to close CRM?
Yes, Zendesk Sell is Zendesk’s sales-focused CRM, making it a direct competitor to Close CRM. When making the comparison, consider your sales process.
Which platform offers better scalability and customizable options?
Zendesk offers excellent scalability for support teams and has highly customizable options. Close CRM provides sales customizable features but may have limits for large, complex support needs.
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