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Winner 4.1 200,000+ Customers Worldwide AI Resolves 80%+ Routine Tickets 1,300+ Apps in Zendesk Marketplace Unified Agent Workspace AES-256 Encryption + 2FA Login 14-Day Free Trial — No Card Needed Paid Plans from $55/agent/month Runner Up 3.1 Drag and Drop Workflows...
Winner 4.1 1,300+ Zendesk Marketplace Apps AI Resolves 80%+ Support Tickets Unified Agent Workspace AES-256 Encryption Security 200,000+ Customers Worldwide 14-Day Free Trial Available Paid Plans from $55/agent/month Runner Up 3.1 CRM + Project Management Combo AI...
Winner 4.1 200,000+ Customers Worldwide AES-256 Encryption & 2FA AI Resolves 80% of Inquiries 1,300+ Pre-Built Apps Omnichannel Agent Workspace 14-Day Free Trial Available Plans from $55/agent/month Runner Up 3.3 Stores Up to 25,000 Contacts Nimble Prospector...
Winner 4.1 1,300+ Pre-Built Integrations AI Resolves 80% of Inquiries AES-256 Encrypted Security 200,000+ Customers Worldwide Omnichannel Agent Workspace Multilingual Support Built-In Paid Plans from $55/agent/month Runner Up 3.1 AI Writing Assistant Built-In...
Ganador 4.1 Más de 200.000 clientes en todo el mundo. La IA resuelve más del 80 % de las consultas. Más de 1.300 integraciones predefinidas. Sistema de gestión de incidencias omnicanal. Informes y análisis avanzados. Seguridad empresarial AES-256. Planes desde 55 $/agente/mes. Segundo puesto 3.1 El único CRM diseñado para Google Workspace...
Winner 4.1 Omnichannel Customer Support Hub AI Resolves 80%+ Routine Tickets 1,300+ Pre-Built Integrations AES-256 Encryption + 2FA Login Advanced Reporting & Analytics 14-Day Free Trial Available Paid Plans from $55/agent/month Runner Up 4.0 Freddy AI Lead...
Winner 4.1 1,300+ Pre-Built Integrations AI Resolves 80%+ of Inquiries Omnichannel Ticketing System AES-256 Data Encryption Reporting & Analytics Built-In 200,000+ Customers Worldwide Paid Plans from $55/agent/month Runner Up 3.5 No-Code Workflow Automation...
Winner 4.1 200,000+ Businesses Trust Zendesk AI Resolves 80%+ of Routine Tickets 1,300+ Pre-Built App Integrations AES-256 Encryption at Rest Omnichannel Reporting & Analytics Multilingual Support Built-In Paid Plans from $55/agent/month Runner Up 3.0 Foundation:...
Winner 4.3 Unlimited Email Accounts 1.5M+ User Warm-Up Network 160M+ B2B Lead Database AI-Powered Personalization Campaign Analytics Dashboard Unified Inbox (Unibox) Paid Plans from $30/month Runner Up 3.3 Omnichannel Ticketing System AI Resolves 80%+ of Tickets...
Ganador 4.1 Más de 200.000 clientes en todo el mundo La IA resuelve más del 80 % de los tickets rutinarios Más de 1.300 integraciones preconfiguradas Cifrado AES-256 en reposo Bandeja de entrada omnicanal: todos los canales N.° 1 en el ranking de servicio al cliente de Forbes 2023 Planes de pago desde 55 $/agente/mes Finalista 3.1 Diseñado para pequeñas empresas...
Winner 4.1 200,000+ Businesses Worldwide AI Resolves 80%+ Routine Tickets 1,300+ Apps in Zendesk Marketplace AES-256 Encryption + 2FA Agent Workspace + Analytics 14-Day Free Trial Paid Plans from $55/agent/month Runner Up 3.1 Built In Calling from Browser Smart Views...
Ganador 4.3 Más de 1000 plantillas de gestión de proyectos Asistente de IA ClickUp Brain Diagrama de Gantt, Kanban, calendario y 15 vistas integrados Seguimiento de tiempo y hojas de horas integradas Más de 1000 integraciones de aplicaciones Plan gratuito con usuarios ilimitados Planes de pago desde $7/usuario/mes Segundo lugar 3.3...
Winner 4.1 200,000+ Customers Worldwide AI Resolves 80%+ Routine Tickets 1,300+ Pre-Built Integrations AES-256 Encryption at Rest Omnichannel Multiple Channels Forbes #1 Customer Service 2023 Paid Plans from $55/agent/month Runner Up 3.1 Sandy AI for Admin Tasks...
Ganador 4.1 Más de 200.000 empresas confían en él. La IA resuelve más del 80 % de los tickets rutinarios. Almacenamiento de datos cifrado AES-256. Más de 1.300 integraciones predefinidas. Informes y análisis omnicanal. Soporte multilingüe integrado. Planes de pago desde 55 $/agente/mes. Segundo puesto 3.1 Plan gratuito para hasta...
Winner 4.1 Omnichannel Ticketing System AI Resolves 80%+ of Inquiries 1,300+ Apps in the Marketplace AES-256 Encryption & 2FA Deep Reporting and Analytics 200,000+ Customers Worldwide Paid Plans from $55/agent/month Runner Up 3.1 Unlimited Users on All Plans Free...
Winner 4.3 360° Customer Data View Built-In Zia AI Sales Assistant Visual Sales Pipeline & Deals 50+ Zoho App Integrations Custom Dashboards & Forecasting Free Plan for 3 Users Paid Plans from $10/month Runner Up 3.3 200,000+ Customers Worldwide AI Resolves...
Ganador 4.5 Segundo puesto 3.0 Elegir el CRM adecuado puede ser un verdadero dolor de cabeza, ¿verdad? Necesitas algo que monitoree a tus clientes y ayude a tu negocio a crecer. Pero, ¿por dónde empezar? Por eso, analizamos Folk vs. Zendesk. Resumen: Hemos dedicado...
Ganador 4.5 Segundo puesto 3.0 Elegir las herramientas adecuadas para tu negocio online puede parecer un laberinto, ¿verdad? Necesitas algo que te ayude a vender y mantenga a tus clientes satisfechos. ClickFunnels vs. Zendesk: ¿cuál lo hace mejor? Es una pregunta frecuente; conseguirlo...
Winner 4.1 200,000+ Customers Worldwide AI Resolves 80%+ Inquiries 1,300+ Pre-Built Integrations AES-256 Encrypted at Rest #1 Forbes Customer Service Pick Omnichannel Ticketing System Paid Plans from $55/agent/month Runner Up 3.1 Kanban Board & Gantt Charts...
Winner 4.1 Ticketing System & Help Desk AI Resolves 80%+ Routine Inquiries AES-256 Encryption at Rest 1,300+ Pre-Built Integrations 360° Customer View Per Agent Omnichannel Agent Workspace Plans from $55/agent/month Runner Up 4.0 Visual Drag-and-Drop Automation...
Winner 4.1 1,300+ Zendesk Marketplace Apps AI Resolves 80%+ Support Tickets Agent Workspace, One View AES-256 Encryption at Rest Reporting and Analytics Built-In 200,000+ Customers Worldwide Paid Plans from $55/agent/month Runner Up 3.1 Strong Contact Management Hub...
Mejor en general 4.75 Mejor relación calidad-precio 4.50 Más destacado 4.25 Zendesk es la plataforma de atención al cliente más popular, pero no es la única. Quizás busques algo más asequible o funciones que se adapten mejor a tu negocio. Sea cual sea el motivo, ya lo has encontrado.
Winner 4.2 500+ Integrations Available Drag-and-Drop Automation Built-in Email Marketing Full CRM + Sales Pipeline AI-Powered Lead Scoring QuickBooks & PayPal Sync Plans from $299/month Runner Up 3.2 Multi-Channel Ticket System AI-Suggested Ticket Replies Live...
Winner 4.3 Visual Pipeline Management AI-Driven Sales Assistant Drag-and-Drop Deal Management Open API & 400+ Integrations Built-in Email Tracking Starts at $14/User/Month Paid Plans from $14/user/month Runner Up 4.1 Omnichannel Support Platform Advanced Ticketing...
Winner 4.3 All-in-One Agency Platform AI Agents & Workflow Automation White Label for Agencies CRM, SMS, Email, Funnels Built-In Unlimited Users on Top Plan 14-Day Free Trial Available Plans from $97/month Runner Up 4.1 Enterprise-Grade Ticketing HIPAA & GDPR...
Inicio rápido Esta guía cubre todas las funciones de Zendesk: Primeros pasos: crea una cuenta y realiza la configuración básica. Cómo usar el soporte al cliente: gestiona todos los canales en un solo lugar. Cómo usar el sistema de tickets: organiza y realiza un seguimiento de cada solicitud. Cómo usar el chat en vivo y la mensajería...
Winner 4.1 1,700+ Marketplace Apps AI Built on Real Service Data Omnichannel Agent Workspace Workforce Management Tools Quality Assurance Built In Two Decades in CX Software Paid Plans from $55/agent/mo Runner Up 4.0 Free Plan Available Built-in CRM Platform Breeze AI...
Is Zendesk Worth It? ★★★★★ 4.1/5 Quick Verdict: Zendesk is the gold standard for customer service software. It handles support tickets from email, chat, phone, and social media in one place. After 90 days of testing, I found it works best for growing businesses that...
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