⚡ Veredito rápido:
- Preços: Bitrix24 starts at $49/organization/month. Instantly starts at $30/month.
- Ideal para: Bitrix24 for running CRM, projects, and team chat in one app. Instantly for e-mail frio em grande escala.
- Principal diferença: Bitrix24 is a work hub for your whole team. Instantly is an outreach engine for finding and emailing new leads.
- Nossa escolha: Instantly for most sales teams. It rates 4.3 to Bitrix24’s 3.0 and is far easier to learn.
Bitrix24 and Instantly land on the same shortlists for one reason.
Ambos prometem ajudar. pequenas empresas win more deals.
Mas funcionam de maneiras muito diferentes.
Bitrix24 is an all in one platform for CRM, projects, and team chat.
Instantly is a cold email tool built to send thousands of messages safely.
Pick the wrong sales software, and you pay for many features you never use.
Visão geral
This Bitrix24 vs Instantly comparison looks at pricing, key features, and ease of use.
It also covers lead management, automação features, and who each tool fits.
Analisamos a documentação, as páginas de preços e as avaliações dos usuários para ambas as ferramentas.
Nossos redatores também passaram um tempo interagindo pessoalmente com cada um deles.
Essas observações aparecem nas seções "O que nossa equipe notou" abaixo.
O que é Bitrix24?
Bitrix24 is a cloud-based work hub for small and medium sized businesses.
It mixes CRM software, project management tools, and a communications platform.
You can manage customer relationships, tasks, files, and group chats in a single platform.
Bitrix24 CRM tracks leads, deals, contacts, and companies through your sales funnel.
It covers different aspects of running a company in one tool.
Here’s a quick video tour of the platform.
Bitrix24
One flat fee covers CRM, tasks, and team chat. Great for teams that want everything under one roof.
Preços do Bitrix24
Bitrix24 charges per organization, not on a per user basis. Here’s the 2026 breakdown.
| Plano | Preço | Ideal para |
|---|---|---|
| Básico | US$ 49 por organização por mês | Equipes pequenas começando com CRM |
| Padrão | US$ 99 por organização por mês | Growing teams needing marketing tools and 100 GB storage |
| Profissional | US$ 199 por organização por mês | Teams that need automation and HR tools |
| Empresa | US$ 399 por organização por mês | Large companies with many branches |
Pricing verified September 2026.
Teste grátis: Yes. Bitrix24 offers a 30-day free trial of the Professional plan.
Plano gratuito: Yes. It includes core CRM, task management, and 5 GB of cloud storage.
Garantia de reembolso: Not clearly published. Check refund terms before a yearly commitment.
📌 Observação: Paid plans are a flat monthly fee. Annual billing saves 20%, and two-year billing saves 31%. The free plan skips invoicing and workflow automation. Chat and collaboration tools stay free for unlimited users.
⚠️ Pricing conflict: Some sources still list an older $39 Plus plan for 24 users. Others claim unlimited users on Standard. Current listings show user caps on each tier. Free plan user limits also vary by source, so confirm on Bitrix24’s pricing page.
Principais benefícios do Bitrix24
Here’s what makes Bitrix24 worth a look:
- Plataforma Unificada: CRM, tasks, chat, and documents live in one place. You stop jumping between other tools.
- Preço fixo: Your bill stays the same as you add people within a tier. That makes budgets easy to plan.
- Clear Project Views: Assign tasks, set deadlines, and track progress. Every team sees the same status.
- Built-In Office Suite: Create docs, spreadsheets, and apresentações inside Bitrix24. Co-edit them live with version control.
- Extranet Access: Invite outside partners into shared workspaces. They only see what you allow.
- Layered Segurança: Data is hosted on Amazon Web Services with SSL encryption. Mobile apps for iOS and Android keep access secure on the go.
O que nossa equipe observou
Nosso escritor signed up for Bitrix24 and explored its CRM, tasks, and chat tools. Here’s what stood out:
Bitrix24: Prós e Contras
✅ Prós
- Free plan has useful features for small projects and teams
- CRM, projects, and communications tools in one place
- Flat monthly pricing instead of per-seat fees
- Custom themes and a flexible left menu reduce overwhelm
- Video tutorials, webinars, and a help button for new users
❌ Contras
- Steep learning curve with a crowded user interface
- Support tickets can take a while to resolve
- Some users report bugs and limited customization options
O que é "instantaneamente"?
Instantly is a cold email platform built for B2B outreach at scale.
Permite conectar um número ilimitado de contas de e-mail e ativá-las automaticamente.
A built-in lead finder helps you build prospect lists fast.
Its unified inbox, Unibox, pulls replies from multiple email accounts into one view.
Instantly CRM, a newer add-on, tracks deals once leads reply.
It suits sales teams, agencies, and founders who live on outbound.
Watch this short walkthrough before you sign up.
🏆 Vencedor: Instantaneamente
Send cold emails from unlimited inboxes without burning your domain. Warm-up and lead search come built in.
Preços instantâneos
Instantly prices outreach plans by sending volume, not seats. Here’s the 2026 lineup.
| Plano | Preço | Ideal para |
|---|---|---|
| Crescimento | $ 30/mês | Fundadores de empresas solo testam e-mail frio |
| Hipercrescimento | US$ 77,60/mês | Sales teams sending at volume |
| Velocidade da luz | US$ 286,30/mês | Agencies and very high-volume senders |
| Empresa | Personalizado | Large teams needing a private setup |
Pricing verified September 2026.
Teste grátis: Yes. Instantly offers a 14-day free trial.
Garantia de reembolso: Not advertised. Use the trial to test before paying.
📌 Observação: The table shows annual billing rates. Instantly CRM is a separate purchase at $97 per month with unlimited seats. It doesn’t include the other tools in the Instantly suite.
⚠️ Aviso: Lead credits, calls, and SMS tracking cost extra. Stacking these add ons makes a basic plan expensive fast. Some 2026 sources list Growth at $47 on monthly billing, so check before checkout.
Principais benefícios do Instantly
Eis o que torna o Instantly uma opção a ser considerada:
- Contas de e-mail ilimitadas: Connect as many inboxes as you want. Inbox rotation spreads the sending load.
- Unlimited Email Warmups: Warm-up runs on every connected inbox. Reviews credit it for better deliverability.
- Easy Account Setup: Connect through Google, Outlook, or a CSV upload. Setup takes only a few steps.
- Smarter Campaigns: A/B testing, spintax, and deliverability scoring help you fine tune every send.
- Unibox: Handle replies from multiple accounts in a single place. No more tab-hopping.
- Visitor Tracking Pixel: Spot US-based website visitors. Turn them into leads, then real customers.
O que nossa equipe observou
Our writer signed up for Instantly and built cold outreach campaigns inside it. Here’s what stood out:
Here’s a short video from that hands-on time.
Prós e contras instantâneos
✅ Prós
- Beginner-friendly interface that new users pick up fast
- Unlimited email accounts and warm-up on every plan
- Built-in lead finder with filters and CSV upload
- Unibox keeps all replies in one inbox
❌ Contras
- Alguns usuários relatam problemas técnicos e respostas lentas do suporte.
- Deliverability numbers can drop without warning
- CRM feature is basic, with few customization options
Comparação de recursos
How do Bitrix24 and Instantly handle the same jobs? We’ll compare nine key features, then break down pricing.
| Recurso | Bitrix24 | Imediatamente |
|---|---|---|
| Preço inicial | US$ 49 por organização por mês | $ 30/mês |
| Plano Gratuito | ✅ | ❌ (Teste gratuito de 14 dias) |
| CRM e Gestão de Contatos | ✅ CRM completo | ✅ CRM básico |
| Localizador de leads B2B | ❌ | ✅ |
| E-mail frio em grande escala | ❌ | ✅ |
| Aquecimento por e-mail | ❌ | ✅ |
| Gerenciamento de projetos | ✅ | ❌ |
| Team Chat & Video Calls | ✅ | ❌ |
| IA Assistente | ✅ Copiloto | ✅ AI Personalization |
| Ideal para | All-in-one team operations | Equipes de vendas externas |
1. CRM e Gestão de Contatos
Bitrix24: Bitrix24 CRM stores every contact, deal, and conversation in one database. You get customizable fields, a product catalog, and multiple pipelines. It’s a true crm tool for full sales management.
Imediatamente: Instantly CRM lets you manage leads and deals from one screen. Some reviews still describe the CRM features Instantly offers as beta. It works best as a reply tracker, not a full crm system.
⚠️ Aviso: Reviews say Instantly’s sales pipeline view is less clear than Pipedrive’s. If deal stages drive your sales process, test this first.
2. Lead Generation & Lead Management
Bitrix24: Bitrix24 captures inbound inquiries through web forms, landing pages, and online stores. Classic CRM mode sends new contacts to a leads list first. Simple CRM skips leads and creates deals right away.
Bitrix24 sites also connect with Google Analytics, so you see where traffic comes from.
Imediatamente: The lead finder feature searches a vast database of B2B contacts. Multiple filters narrow lists by role, industry, and company size. Lists then flow straight into your campaigns.
⚠️ Aviso: Database size claims vary. Older reviews cite 160 million contacts, while newer materials cite 450 million. Lead credits come through separate plans like Growth Leads, each with export limits. Some users also pergunta lead quality.
3. Email Outreach & Cold Emailing
Bitrix24: Bitrix24 sends email marketing and marketing campaigns to contacts already in your CRM. It isn’t built for cold emailing. You won’t find inbox rotation or warm-up tools.
Imediatamente: Instantly is built for cold outreach campaigns that send thousands of emails. You schedule sends and let follow ups run on autopilot. The cold email campaigns Instantly builds rotate across your inboxes.
A campanha construtor keeps sequences simple, even for first-timers.
4. Entregabilidade de e-mail e aquecimento
Bitrix24: Bitrix24 has no warm-up network or deliverability scoring. That’s fine for everyday client email. It’s a gap if you plan to prospect at volume.
Imediatamente: Every plan includes unlimited email warmups and inbox rotation across multiple accounts. A deliverability network builds sender reputation over time. Scoring flags risky campaigns before they go out.
Here’s how the deliverability network fits into that setup.
⚠️ Aviso: Some users report sudden drops in deliverability. Check open and reply rates every week.
5. Project & Task Management
Bitrix24: Bitrix24 handles task management with deadlines, checklists, and controle de tempo. Managers can track employee workloads and time spent on tasks. Managing projects gets easier for remote teams.
Kanban boards and gantt charts show progress without extra apps.
Imediatamente: Instantly has no project management features. Its automation covers outreach, not team projects. You’d pair it with a separate project app.
6. Automação de Fluxo de Trabalho
Bitrix24: Bitrix24 automates routine updates, reminders, and notifications. Automated workflows move deals and tasks forward without constant chasing. Advanced features like negócios process automation sit on higher paid plans.
HR tools add a company structure chart and an employee directory.
Imediatamente: Custom salesflows trigger follow-up actions based on prospect behavior. That removes repetitive tasks from outbound work. It won’t automate the rest of your business, though.
7. Recursos de IA
Bitrix24: Co-Pilot is an AI assistant that helps you navigate features and perform tasks. It’s most useful for new users facing a crowded dashboard.
Imediatamente: Instantly’s AI analyzes leads and writes messages from company insights. The Hyper CRM plan adds more AI plus multi-channel support. You can personalize each lead with custom prompts.
Custom AI prompts let you shape the opening line for every prospect.
8. Colaboração e Comunicação
Bitrix24: Bitrix24 is built for internal communications. Group chats, video calls, voz calls, and file sharing come standard. Calendars sync with Google Calendar, and a contact center routes customer calls.
You can upload files and co-edit documents with your team in real time.
Imediatamente: Instantly focuses on prospect conversations, not internal chat. The Unibox gathers replies from every sending account. Teammates share one workspace to handle leads together.
9. Análise e Relatórios
Bitrix24: Bitrix24 lets you generate reports and build shared dashboards. Teams get real-time visibility into projects and deals. Watch the activity stream closely, or updates slip by.
Imediatamente: Campaign analytics track email metrics over time. Sales tracking can generate detailed reports on pipeline value and closing rates. Reviews say its reportagem still trails Pipedrive’s.
10. Preços e Custos
Here’s how the plans line up side by side.
| Nível | Bitrix24 | Imediatamente |
|---|---|---|
| Livre | ✅ Free plan (5 GB) | ❌ 14-day free trial |
| Entrada | Basic: $49/organization/month | Crescimento: US$ 30/mês |
| Meio | Standard: $99/organization/month | Hipercrescimento: US$ 77,60/mês |
| Superior | Professional: $199/organization/month | Velocidade da luz: US$ 286,30/mês |
| Principal | Enterprise: $399/organization/month | Empresa: Personalizado |
Bitrix24: Bitrix24 wins on team value. One flat fee covers CRM, projects, chat, and storage. Larger teams pay far less per head than with tools priced per seat.
Imediatamente: Instantly wins on entry cost for outbound. The Growth plan already includes unlimited inboxes and warm-up. Lead credits and the CRM add real cost, though.
Diferentes cenários
| Se você precisar | Escolher | Por que |
|---|---|---|
| Um ponto de partida gratuito | Bitrix24 | Free plan with core CRM |
| E-mail frio em grande escala | Imediatamente | Caixas de entrada ilimitadas e aquecimento. |
| Project and task tracking | Bitrix24 | Gantt charts and kanban views |
| Fresh B2B lead lists | Imediatamente | Built-in lead search |
| Internal chat and video calls | Bitrix24 | Collaboration tools included |
| Fast setup for beginners | Imediatamente | Interface mais simples e limpa |
💰 Seu orçamento
Bitrix24’s free plan costs nothing, and paid tiers stay flat as your team grows. Instantly starts cheaper for outreach, but lead credits and CRM add up.
🔌 Seu conjunto de tecnologias
Bitrix24 replaces several apps, including chat, docs, and your CRM. Instantly handles sending and plugs into other CRMs you already use.
📈 Seu Processo de Vendas
Inbound teams handling forms, calls, and online orders fit Bitrix24. Outbound sales teams booking meetings from cold email fit Instantly.
🎓 Seu nível de experiência
Bitrix24 isn’t incredibly easy, and companies may need to train staff. Instantly’s user friendly layout gets beginners sending much sooner.
🆓 Testes e demonstrações grátis
Try the Bitrix24 professional plan free for 30 days. Run one small campaign during Instantly’s 14-day trial before committing.
🛟 Opções de suporte
Bitrix24 offers webinars and support resources, but fixes can be slow. Instantly users mention glitches and support delays that hurt sales productivity.
🔒 Privacidade de dados
Bitrix24 hosts data on Amazon Web Services with SSL encryption. Teams in the European Union should confirm where their data is stored.
Guia de Troca
Já utiliza alguma dessas ferramentas? Veja o que muda se você trocar.
🔄 Switching from Bitrix24 to Instantly?
✅ O que você vai ganhar:
- Unlimited sending inboxes with automatic warm-up
- A lead search tool for fresh prospects
- Uma interface mais simples e mais rápida de aprender.
❌ O que você perderá:
- Projects with Gantt and kanban views
- Team chat, video calls, and online documents
- Um plano gratuito para toda a sua equipe.
📋 Como mudar:
- Export your contacts from Bitrix24 as a CSV file.
- Start an Instantly trial and connect your email accounts.
- Upload the CSV and let warm-up run before your first campaign.
🔄 Switching from Instantly to Bitrix24?
✅ O que você vai ganhar:
- A full CRM with pipelines and a product catalog
- Tasks, projects, and chat for the whole company
- Forms and site pages that capture inbound leads
❌ O que você perderá:
- Cold email sending from unlimited inboxes
- Warm-up and inbox rotation
- AI-personalized outreach at volume
📋 Como mudar:
- Export your leads from Instantly as a CSV file.
- Create a Bitrix24 account and pick Classic or Simple CRM mode.
- Import contacts and set up automations for follow-up reminders.
O que nossa avaliação não abordou
This comparison focused on small teams picking a work hub or a cold email tool. We didn’t test Bitrix24’s self-hosted version or its Enterprise branch features. We also skipped API depth. Some reviews describe minimal API integration on Instantly’s entry plan. Both tools change pricing often, so treat this as a September 2026 snapshot.
Veredicto final
| Categoria | Ganhador |
|---|---|
| 💰 Preço de entrada | Imediatamente |
| 🆓 Plano Gratuito | Bitrix24 |
| 🗂️ CRM & Contacts | Bitrix24 |
| 🎯 Geração de Leads | Imediatamente |
| 📧 Cold Email & Deliverability | Imediatamente |
| 📋 Projects & Collaboration | Bitrix24 |
| 🤖 Personalização por IA | Imediatamente |
| 📊 Análise de Campanhas | Imediatamente |
| 👶 Facilidade de uso | Imediatamente |
| 🏆 Vencedor Geral | Imediatamente |
🏆 VENCEDOR: INSTANTANEAMENTE
Ganha instantaneamente em 6 das 9 categorias.
Ideal para: Cold email outreach, B2B lead generation, outbound sales teams
Bitrix24 and Instantly solve different problems. Bitrix24 runs your company from one dashboard. Instantly fills your pipeline with new conversations.
Instantly is our pick for teams focused on closing deals from outbound. It’s easier to learn and rates 4.3 against Bitrix24’s 3.0. Warm-up, lead search, and Unibox cover the whole outbound loop.
Bitrix24 still makes sense if you want projects, chat, and CRM on one bill. Its free plan is a smart test for smaller businesses. Just budget time for the learning curve.
Mais comparações do Bitrix24
Shopping for better alternatives? Here’s how Bitrix24 stacks up against other CRMs:
Bitrix24 vence em: flat organization pricing, built-in Gantt views, free team video calls
A HubSpot vence em: a friendlier interface, deeper marketing automation, a larger app marketplace
Bitrix24 vence em: an intranet with a social feed, a website and store builder in the same plan, included group messaging
O Zoho CRM se destaca em: deeper customization, stronger analytics, a cleaner setup for sales-only teams
Bitrix24 vence em: much lower total cost, a no-cost starter tier, chat and docs bundled in
Salesforce vitórias em: advanced lead routing, heavy customization, scale for large enterprises
Bitrix24 vs ClickUp
Bitrix24 vence em: native CRM, a telephony contact center, one price for the whole team
ClickUp vence em: more task view options, a cleaner project layout, whiteboards for planning
This video walks through more Alternativas ao Bitrix24 worth a look.
Mais de comparação instantânea
Want the best alternative for your outbound setup? Here’s how Instantly compares:
Vence instantaneamente em: no cap on sending inboxes, a dedicated deliverability network, faster campaign setup
Apolo vitórias em: a built-in dialer, richer data enrichment, a free tier to start
Instantaneamente vs. Lista de Lem
Vence instantaneamente em: workspace pricing instead of seat fees, unlimited warm-up, a website visitor pixel
Lemlist vence em: nativo LinkedIn steps, personalized images in emails, multichannel sequences in one plan
Vence instantaneamente em: AI-written openers, a native CRM with salesflows, a larger warm-up pool
Vendedor vitórias em: budget-friendly pricing, a broad feature set per dollar, strong value for small agencies
Instantaneamente vs. Pipedrive
Vence instantaneamente em: high-volume cold sending, built-in inbox rotation, unlimited CRM seats
Pipedrive vence em: visual deal pipelines, advanced reporting, a CRM built around traditional sales
Perguntas frequentes
Para que serve o Bitrix24?
It’s used for CRM, task management, and team communication. Businesses track leads, run projects, share files, and hold video calls in one app.
O Bitrix24 é realmente gratuito?
Yes. A free plan includes core CRM, tasks, and 5 GB of storage. Invoicing and workflow automation require paid plans, which start at $49/organization/month.
O Bitrix24 é seguro para usar?
Generally, yes. Data is hosted on Amazon Web Services with SSL encryption and several security layers. Review data storage options if your company has strict compliance rules.
O Instantly possui CRM?
Yes. Instantly CRM tracks leads and deals with unlimited seats. It’s sold separately from the outreach plans and fits teams focused on email outreach.
O Instantly é uma boa opção para enviar e-mails de prospecção?
Yes. It supports unlimited email accounts, automatic warm-up, and inbox rotation. Reviews praise the easy interface, though some mention deliverability dips and slow support.
English 
Spanish 
Chinese 
German 
French 
Arabic 
Russian 
Portuguese 
Japanese 
Korean 
Italian 
Turkish 
Dutch 
Polish 
Indonesian 
Thai 
Vietnamese 