⚡ 快速结论：
- 定价： Bitrix24 starts at $49/organization/month. Instantly starts at $30/month.
- 最适合： Bitrix24 for running 客户关系管理, projects, and team chat in one app. Instantly for 冷邮件 大规模地。
- 主要区别： Bitrix24 is a work hub for your whole team. Instantly is an outreach engine for finding and emailing new leads.
- 我们的选择： Instantly for most sales teams. It rates 4.3 to Bitrix24’s 3.0 and is far easier to learn.
Bitrix24 and Instantly land on the same shortlists for one reason.
两人都承诺会提供帮助 小型企业 win more deals.
但它们的运作方式截然不同。
Bitrix24 is an all in one platform for CRM, projects, and team chat.
Instantly is a cold email tool built to send thousands of messages safely.
Pick the wrong sales software, and you pay for many features you never use.
概述
This Bitrix24 vs Instantly comparison looks at pricing, key features, and ease of use.
It also covers lead management, 自动化 features, and who each tool fits.
我们查阅了这两款工具的文档、定价页面和用户评价。
我们的撰稿人也亲自体验了每一项功能。
这些笔记出现在下面的“我们的团队注意到”部分中。
Bitrix24是什么？
Bitrix24 is a cloud-based work hub for small and medium sized businesses.
It mixes CRM software, project management tools, and a communications platform.
You can manage customer relationships, tasks, files, and group chats in a single platform.
Bitrix24 CRM tracks leads, deals, contacts, and companies through your sales funnel.
It covers different aspects of running a company in one tool.
Here’s a quick video tour of the platform.
Bitrix24
One flat fee covers CRM, tasks, and team chat. Great for teams that want everything under one roof.
Bitrix24 定价
Bitrix24 charges per organization, not on a per user basis. Here’s the 2026 breakdown.
| 计划 | 价格 | 最适合 |
|---|---|---|
| 基本的 | 每组织每月 49 美元 | 从客户关系管理 (CRM) 开始的小团队 |
| 标准 | 每组织每月 99 美元 | Growing teams needing marketing tools and 100 GB storage |
| 专业的 | 每组织每月 199 美元 | Teams that need automation and HR tools |
| 企业 | 每组织每月 399 美元 | Large companies with many branches |
Pricing verified September 2026.
免费试用： Yes. Bitrix24 offers a 30-day free trial of the Professional plan.
免费方案： Yes. It includes core CRM, task management, and 5 GB of cloud storage.
退款保证： Not clearly published. Check refund terms before a yearly commitment.
📌 笔记： Paid plans are a flat monthly fee. Annual billing saves 20%, and two-year billing saves 31%. The free plan skips invoicing and workflow automation. Chat and collaboration tools stay free for unlimited users.
⚠️ Pricing conflict: Some sources still list an older $39 Plus plan for 24 users. Others claim unlimited users on Standard. Current listings show user caps on each tier. Free plan user limits also vary by source, so confirm on Bitrix24’s pricing page.
Bitrix24 的主要优势
Here’s what makes Bitrix24 worth a look:
- 统一平台： CRM, tasks, chat, and documents live in one place. You stop jumping between other tools.
- 统一价格： Your bill stays the same as you add people within a tier. That makes budgets easy to plan.
- Clear Project Views: Assign tasks, set deadlines, and track progress. Every team sees the same status.
- Built-In Office Suite: Create docs, spreadsheets, and 演示文稿 inside Bitrix24. Co-edit them live with version control.
- Extranet Access: Invite outside partners into shared workspaces. They only see what you allow.
- Layered 安全: Data is hosted on Amazon Web Services with SSL encryption. Mobile apps for iOS and 安卓 keep access secure on the go.
我们的团队注意到了什么
我们的 作家 signed up for Bitrix24 and explored its CRM, tasks, and chat tools. Here’s what stood out:
Bitrix24 的优点和缺点
✅ 优点
- Free plan has useful features for small projects and teams
- CRM, projects, and communications tools in one place
- Flat monthly pricing instead of per-seat fees
- Custom themes and a flexible left menu reduce overwhelm
- Video tutorials, webinars, and a help button for new users
❌缺点
- Steep learning curve with a crowded user interface
- Support tickets can take a while to resolve
- Some users report bugs and limited customization options
什么是“即时”？
Instantly is a cold email platform built for B2B outreach at scale.
它允许您连接无限个电子邮件帐户并自动进行预热。
A built-in lead finder helps you build prospect lists fast.
Its unified inbox, Unibox, pulls replies from multiple email accounts into one view.
Instantly CRM, a newer add-on, tracks deals once leads reply.
It suits sales teams, agencies, and founders who live on outbound.
Watch this short walkthrough before you sign up.
🏆 获胜者：Instantly
Send cold emails from unlimited inboxes without burning your domain. Warm-up and lead search come built in.
即时定价
Instantly prices outreach plans by sending volume, not seats. Here’s the 2026 lineup.
| 计划 | 价格 | 最适合 |
|---|---|---|
| 生长 | 每月 30 美元 | 独立创始人测试冷邮件 |
| 过度生长 | 每月 77.60 美元 | Sales teams sending at volume |
| 光速 | 每月 286.30 美元 | Agencies and very high-volume senders |
| 企业 | 风俗 | Large teams needing a private setup |
Pricing verified September 2026.
免费试用： Yes. Instantly offers a 14-day free trial.
退款保证： Not advertised. Use the trial to test before paying.
📌 笔记： The table shows annual billing rates. Instantly CRM is a separate purchase at $97 per month with unlimited seats. It doesn’t include the other tools in the Instantly suite.
⚠️ 警告： Lead credits, calls, and SMS tracking cost extra. Stacking these add ons makes a basic plan expensive fast. Some 2026 sources list Growth at $47 on monthly billing, so check before checkout.
即时性的主要优势
以下是 Instantly 值得考虑的原因：
- 无限电子邮件帐户： Connect as many inboxes as you want. Inbox rotation spreads the sending load.
- Unlimited Email Warmups: Warm-up runs on every connected inbox. Reviews credit it for better deliverability.
- Easy Account Setup: Connect through Google, Outlook, or a CSV upload. Setup takes only a few steps.
- Smarter Campaigns: A/B testing, spintax, and deliverability scoring help you fine tune every send.
- Unibox： Handle replies from multiple accounts in a single place. No more tab-hopping.
- Visitor Tracking Pixel: Spot US-based website visitors. Turn them into leads, then real customers.
我们的团队注意到了什么
Our writer signed up for Instantly and built cold outreach campaigns inside it. Here’s what stood out:
Here’s a short video from that hands-on time.
立即列出优缺点
✅ 优点
- Beginner-friendly interface that new users pick up fast
- Unlimited email accounts and warm-up on every plan
- Built-in lead finder with filters and CSV upload
- Unibox keeps all replies in one inbox
❌缺点
- 部分用户反映系统出现故障，且客服回复速度较慢。
- Deliverability numbers can drop without warning
- CRM feature is basic, with few customization options
功能对比
How do Bitrix24 and Instantly handle the same jobs? We’ll compare nine key features, then break down pricing.
| 特征 | Bitrix24 | 即刻 |
|---|---|---|
| 起价 | 每组织每月 49 美元 | 每月 30 美元 |
| 免费计划 | ✅ | ❌（14天试用期） |
| 客户关系管理与联系人管理 | ✅ 完整的客户关系管理系统 | ✅ 基础客户关系管理 |
| B2B线索查找器 | ❌ | ✅ |
| 大规模冷邮件营销 | ❌ | ✅ |
| 邮件预热 | ❌ | ✅ |
| 项目管理 | ✅ | ❌ |
| Team Chat & Video Calls | ✅ | ❌ |
| 人工智能 助手 | ✅ 副驾驶 | ✅ AI Personalization |
| 最适合 | All-in-one team operations | 外呼销售团队 |
1. 客户关系管理与联系人管理
Bitrix24： Bitrix24 CRM stores every contact, deal, and conversation in one database. You get customizable fields, a product catalog, and multiple pipelines. It’s a true crm tool for full sales management.
即刻： Instantly CRM lets you manage leads and deals from one screen. Some reviews still describe the CRM features Instantly offers as beta. It works best as a reply tracker, not a full crm system.
⚠️ 警告： Reviews say Instantly’s sales pipeline view is less clear than Pipedrive’s. If deal stages drive your sales process, test this first.
2. Lead Generation & Lead Management
Bitrix24： Bitrix24 captures inbound inquiries through web forms, landing pages, and online stores. Classic CRM mode sends new contacts to a leads list first. Simple CRM skips leads and creates deals right away.
Bitrix24 sites also connect with Google Analytics, so you see where traffic comes from.
即刻： The lead finder feature searches a vast database of B2B contacts. Multiple filters narrow lists by role, industry, and company size. Lists then flow straight into your campaigns.
⚠️ 警告： Database size claims vary. Older reviews cite 160 million contacts, while newer materials cite 450 million. Lead credits come through separate plans like Growth Leads, each with export limits. Some users also 问题 lead quality.
3. Email Outreach & Cold Emailing
Bitrix24： Bitrix24 sends email marketing and marketing campaigns to contacts already in your CRM. It isn’t built for cold emailing. You won’t find inbox rotation or warm-up tools.
即刻： Instantly is built for cold outreach campaigns that send thousands of emails. You schedule sends and let follow ups run on autopilot. The cold email campaigns Instantly builds rotate across your inboxes.
竞选活动 建筑商 keeps sequences simple, even for first-timers.
4. 电子邮件送达率和预热
Bitrix24： Bitrix24 has no warm-up network or deliverability scoring. That’s fine for everyday client email. It’s a gap if you plan to prospect at volume.
即刻： Every plan includes unlimited email warmups and inbox rotation across multiple accounts. A deliverability network builds sender reputation over time. Scoring flags risky campaigns before they go out.
Here’s how the deliverability network fits into that setup.
⚠️ 警告： Some users report sudden drops in deliverability. Check open and reply rates every week.
5. Project & Task Management
Bitrix24： Bitrix24 handles task management with deadlines, checklists, and 时间跟踪. Managers can track employee workloads and time spent on tasks. Managing projects gets easier for remote teams.
Kanban boards and gantt charts show progress without extra apps.
即刻： Instantly has no project management features. Its automation covers outreach, not team projects. You’d pair it with a separate project app.
6. 工作流自动化
Bitrix24： Bitrix24 automates routine updates, reminders, and notifications. Automated workflows move deals and tasks forward without constant chasing. Advanced features like 商业 process automation sit on higher paid plans.
HR tools add a company structure chart and an employee directory.
即刻： Custom salesflows trigger follow-up actions based on prospect behavior. That removes repetitive tasks from outbound work. It won’t automate the rest of your business, though.
7. 人工智能功能
Bitrix24： Co-Pilot is an AI assistant that helps you navigate features and perform tasks. It’s most useful for new users facing a crowded dashboard.
即刻： Instantly’s AI analyzes leads and writes messages from company insights. The Hyper CRM plan adds more AI plus multi-channel support. You can personalize each lead with custom prompts.
Custom AI prompts let you shape the opening line for every prospect.
8. 协作与沟通
Bitrix24： Bitrix24 is built for internal communications. Group chats, video calls, 嗓音 calls, and file sharing come standard. Calendars sync with Google Calendar, and a contact center routes customer calls.
You can upload files and co-edit documents with your team in real time.
即刻： Instantly focuses on prospect conversations, not internal chat. The Unibox gathers replies from every sending account. Teammates share one workspace to handle leads together.
9. 分析与报告
Bitrix24： Bitrix24 lets you generate reports and build shared dashboards. Teams get real-time visibility into projects and deals. Watch the activity stream closely, or updates slip by.
即刻： Campaign analytics track email metrics over time. Sales tracking can generate detailed reports on pipeline value and closing rates. Reviews say its 报道 still trails Pipedrive’s.
10. 定价与成本
Here’s how the plans line up side by side.
| 层级 | Bitrix24 | 即刻 |
|---|---|---|
| 自由的 | ✅ Free plan (5 GB) | ❌ 14-day free trial |
| 入口 | Basic: $49/organization/month | 增长：每月 30 美元 |
| 中 | Standard: $99/organization/month | 超高速增长：每月 77.60 美元 |
| 上 | Professional: $199/organization/month | 光速：每月 286.30 美元 |
| 顶部 | Enterprise: $399/organization/month | 企业：定制 |
Bitrix24： Bitrix24 wins on team value. One flat fee covers CRM, projects, chat, and storage. Larger teams pay far less per head than with tools priced per seat.
即刻： Instantly wins on entry cost for outbound. The Growth plan already includes unlimited inboxes and warm-up. Lead credits and the CRM add real cost, though.
不同场景
| 如果您需要…… | 选择 | 为什么 |
|---|---|---|
| 免费起点 | Bitrix24 | Free plan with core CRM |
| 大规模冷邮件营销 | 即刻 | 无限收件箱和预热 |
| Project and task tracking | Bitrix24 | Gantt charts and kanban views |
| Fresh B2B lead lists | 即刻 | Built-in lead search |
| Internal chat and video calls | Bitrix24 | Collaboration tools included |
| Fast setup for beginners | 即刻 | 更简洁、更清晰的界面 |
💰 您的预算
Bitrix24’s free plan costs nothing, and paid tiers stay flat as your team grows. Instantly starts cheaper for outreach, but lead credits and CRM add up.
🔌 您的技术栈
Bitrix24 replaces several apps, including chat, docs, and your CRM. Instantly handles sending and plugs into other CRMs you already use.
📈 您的销售流程
Inbound teams handling forms, calls, and online orders fit Bitrix24. Outbound sales teams booking meetings from cold email fit Instantly.
🎓您的经验水平
Bitrix24 isn’t incredibly easy, and companies may need to train staff. Instantly’s user friendly layout gets beginners sending much sooner.
🆓 免费试用和演示
Try the Bitrix24 professional plan free for 30 days. Run one small campaign during Instantly’s 14-day trial before committing.
🛟 支持选项
Bitrix24 offers webinars and support resources, but fixes can be slow. Instantly users mention glitches and support delays that hurt sales productivity.
🔒 数据隐私
Bitrix24 hosts data on Amazon Web Services with SSL encryption. Teams in the European Union should confirm where their data is stored.
切换指南
已经在使用这些工具之一了吗？如果您切换到其他工具，以下是变化之处。
🔄 Switching from Bitrix24 to Instantly?
✅ 你将获得：
- Unlimited sending inboxes with automatic warm-up
- A lead search tool for fresh prospects
- 更简单的界面，学习速度更快
❌ 你会失去什么：
- Projects with Gantt and kanban views
- Team chat, video calls, and online documents
- 为您的整个团队提供免费方案
📋 如何切换：
- Export your contacts from Bitrix24 as a CSV file.
- Start an Instantly trial and connect your email accounts.
- Upload the CSV and let warm-up run before your first campaign.
🔄 Switching from Instantly to Bitrix24?
✅ 你将获得：
- A full CRM with pipelines and a product catalog
- Tasks, projects, and chat for the whole company
- Forms and site pages that capture inbound leads
❌ 你会失去什么：
- Cold email sending from unlimited inboxes
- Warm-up and inbox rotation
- AI-personalized outreach at volume
📋 如何切换：
- Export your leads from Instantly as a CSV file.
- Create a Bitrix24 account and pick Classic or Simple CRM mode.
- Import contacts and set up automations for follow-up reminders.
我们的评测没有涵盖的内容
This comparison focused on small teams picking a work hub or a cold email tool. We didn’t test Bitrix24’s self-hosted version or its Enterprise branch features. We also skipped API depth. Some reviews describe minimal API integration on Instantly’s entry plan. Both tools change pricing often, so treat this as a September 2026 snapshot.
最终判决
| 类别 | 优胜者 |
|---|---|
| 💰 入场费 | 即刻 |
| 🆓 免费计划 | Bitrix24 |
| 🗂️ CRM & Contacts | Bitrix24 |
| 🎯 潜在客户开发 | 即刻 |
| 📧 Cold Email & Deliverability | 即刻 |
| 📋 Projects & Collaboration | Bitrix24 |
| 🤖 AI个性化 | 即刻 |
| 📊 活动分析 | 即刻 |
| 👶 易用性 | 即刻 |
| 🏆 总冠军 | 即刻 |
🏆 获奖者：即时
立即赢得9个类别中的6个。
最适合： Cold email outreach, B2B lead generation, outbound sales teams
Bitrix24 and Instantly solve different problems. Bitrix24 runs your company from one dashboard. Instantly fills your pipeline with new conversations.
Instantly is our pick for teams focused on closing deals from outbound. It’s easier to learn and rates 4.3 against Bitrix24’s 3.0. Warm-up, lead search, and Unibox cover the whole outbound loop.
Bitrix24 still makes sense if you want projects, chat, and CRM on one bill. Its free plan is a smart test for smaller businesses. Just budget time for the learning curve.
更多与Bitrix24的比较
Shopping for better alternatives? Here’s how Bitrix24 stacks up against other CRMs:
Bitrix24 胜出： flat organization pricing, built-in Gantt views, free team video calls
HubSpot 在以下方面胜出： a friendlier interface, deeper marketing automation, a larger app marketplace
Bitrix24 胜出： an intranet with a social feed, a website and store builder in the same plan, included group messaging
Zoho CRM 的优势在于： deeper customization, stronger analytics, a cleaner setup for sales-only teams
Bitrix24 胜出： much lower total cost, a no-cost starter tier, chat and docs bundled in
Salesforce 获胜方式： advanced lead routing, heavy customization, scale for large enterprises
Bitrix24 对比 点击上
Bitrix24 胜出： native CRM, a telephony contact center, one price for the whole team
ClickUp 在以下方面胜出： more task view options, a cleaner project layout, whiteboards for planning
This video walks through more Bitrix24 的替代方案 worth a look.
更多即时比较
Want the best alternative for your outbound setup? Here’s how Instantly compares:
立即赢得： no cap on sending inboxes, a dedicated deliverability network, faster campaign setup
阿波罗 获胜方式： a built-in dialer, richer data enrichment, a free tier to start
立即 vs. 莱姆利斯特
立即赢得： workspace pricing instead of seat fees, unlimited warm-up, a website visitor pixel
莱姆利斯特胜出： 本国的 LinkedIn steps, personalized images in emails, multichannel sequences in one plan
立即赢得： AI-written openers, a native CRM with salesflows, a larger warm-up pool
销售员 获胜方式： budget-friendly pricing, a broad feature set per dollar, strong value for small agencies
立即 vs. 管道驱动
立即赢得： high-volume cold sending, built-in inbox rotation, unlimited CRM seats
Pipedrive 获胜： visual deal pipelines, advanced reporting, a CRM built around traditional sales
常见问题解答
Bitrix24 是用来做什么的？
It’s used for CRM, task management, and team communication. Businesses track leads, run projects, share files, and hold video calls in one app.
Bitrix24 真的免费吗？
Yes. A free plan includes core CRM, tasks, and 5 GB of storage. Invoicing and workflow automation require paid plans, which start at $49/organization/month.
Bitrix24 使用安全吗？
Generally, yes. Data is hosted on Amazon Web Services with SSL encryption and several security layers. Review data storage options if your company has strict compliance rules.
Instantly 有客户关系管理系统吗？
Yes. Instantly CRM tracks leads and deals with unlimited seats. It’s sold separately from the outreach plans and fits teams focused on email outreach.
Instantly 适合用于发送陌生邮件吗？
Yes. It supports unlimited email accounts, automatic warm-up, and inbox rotation. Reviews praise the easy interface, though some mention deliverability dips and slow support.
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