2025 年 7 款最佳 IT 管理软件

| 最后更新 Aug 3, 2025

最佳综合
阿特拉
4.8
  • IT 自动驾驶仪
  • 人工智能副驾驶
  • RMM
  • 补丁管理
  • 票务
  • 可免费试用
  • 付费计划 $129 起/月
最佳价值
忍者
4.6
  • 端点管理
  • RMM
  • 补丁管理
  • 端点安全
  • 遥控器
  • 可免费试用
  • 可定制定价
最具特色
ConnectWise
4.3
  • 服务自动化
  • 远程监控
  • 网络安全管理
  • 项目管理
  • 计费自动化
  • 可免费试用
  • 可定制报价
IT 管理软件

Got an IT department that’s a bit chaotic? You’re not alone.

Many businesses struggle to keep all their technology running smoothly.

This can lead to slow systems, frustrated employees, and even lost money.

But what if you could take control?

Imagine an IT setup that’s organized, efficient, and always performing its best.

In this article, we’ll explore the 7 Best IT management softwares for 2025.

It helps you fix problems fast, keep everything secure, and free up your team.

Ready to make IT easy? Let’s find out how.

What is the Best IT Management Software?

Choosing the right IT management software can feel overwhelming.

There are many options available, each with its unique strengths.

我们已经为您完成了艰巨的工作。

Here’s our list of the top 7 choices for 2025, based on what real users think and say.

1.Atera (⭐️4.8)

Atera is an all-in-one IT management platform.

It helps you monitor and manage all your tech devices from one place.

Its unique per-technician pricing saves money, especially for many devices.

阿特拉

我们的看法

Atera CTA

亲身体验 Atera!加入遍布 120 多个国家/地区的 13,000 多名客户的行列。使用 AI Copilot 将票据减少 35%。

主要优势

  • 平均每周提高团队工作效率 11-13 个小时。
  • 安全系统的补丁成功率达到 97%。
  • 轻松处理 600 万台设备
  • 使用 AI Copilot 生成精确度为 90% 的脚本。
  • 自动解决 50% 票。

定价

阿特拉 提供免费试用和一系列定价选项.具体情况如下:

  • MSP 专业计划: 每月 $129 起
  • MSP 增长计划: $179/月
  • MSP 电力计划: 每月 $209
  • MSP 超级大国计划: 如需了解价格,请联系我们。
  • IT 部门专业计划: 起价 $149/月
  • IT 部门专家计划: $189/月
  • IT 部门总体规划: $219/月
  • IT 部门企业计划: 如需了解价格,请联系我们。
无题设计 3 1
无题设计 4 1

优点

  • 单次费用,不限设备。
  • 人工智能代理改变了游戏规则。
  • 用户界面友好,易于设置。
  • 出色的全天候客户支持。

缺点

  • 有些用户需要更深入的集成。
  • 移动应用程序可以获得更多功能。
  • 高级功能可能需要学习。

2.NinjaOne (⭐️4.6)

NinjaOne 以其友好的用户界面而著称。

It offers strong tools for remote monitoring and management.

Its automation features help streamline daily IT tasks, boosting efficiency for your team.

忍者一号

我们的看法

忍者

NinjaOne 因其易用性、强大的自动化功能和出色的客户支持而获得高分。它大大提高了 IT 团队的效率。

主要优势

  • 集中控制: 从单一位置管理所有设备。
  • 强大的自动化功能: 自动执行任务,节省时间。
  • 可靠的补丁: 保持系统更新和安全。
  • 快速远程访问: 即时 连接用户设备。
  • 出色的支持: 在需要时快速获得帮助。
  • 保修跟踪: 跟踪设备保修 100%。

定价

  • 可免费试用
  • 无公共固定价格。
  • 如需个性化报价,请联系他们。
忍者一号

优点

  • 界面非常简洁。
  • 自动化可节省大量时间。
  • 客户支持一流。
  • 远程工具运行良好。

缺点

  • 报告工作可以做得更好。
  • 移动应用程序需要改进。
  • 缺少一些高级 PSA 功能。

3.ConnectWise (⭐️4.3)

ConnectWise provides a comprehensive suite of IT management tools.

It’s great for project management, service desk, and automation, often used by larger IT teams for streamlined operations.

ConnectWise

我们的看法

ConnectWise

ConnectWise 因其广泛的功能集和可扩展性而获得很高的评价。对于大型 MSP 来说,它非常强大,但其复杂性可能是一个障碍。

主要优势

  • 全套 PSA 套件: 管理项目、账单和销售。
  • 稳健的 RMM: 监控和管理所有端点。
  • 强大的集成: 可与许多其他工具连接。
  • 自动化工作流程: 设置任务自行运行。
  • 详细报告: 深入了解您的业务。
  • 移动访问: 随时随地轻松管理

定价

  • 可免费试用。
  • 无公共固定价格。
  • 如需报价,请联系销售人员。
ConnectWise

优点

  • 功能非常强大。
  • 有利于大型 MSP。
  • 与许多应用程序集成。
  • 自动执行许多任务。

缺点

  • 它可能非常复杂。
  • 设置往往很困难。
  • 这可能相当昂贵。

4.N-able (⭐️4.0)

N-able focuses on proactive IT monitoring and management.

It helps you maintain healthy and secure systems.

You get tools for 补丁管理 and network oversight to prevent issues.

N-able

我们的看法

N-able

N-able 凭借其强大的 RMM 和安全产品获得了很好的评价。它能帮助 MSP 有效地管理各种 IT 环境,但在某些方面还需要进一步完善。

主要优势

  • 全面的 RMM: 全面远程监控。
  • 高级安全: 防范网络威胁。
  • 补丁管理: 及时更新所有软件。
  • 备份和恢复: 轻松保护客户数据。
  • 报告工具: 深入了解 IT 健康状况。
  • 自动化: 简化日常 IT 任务。

定价

  • 可免费试用。
  • 无公共固定价格。
  • 可定制报价。
N-able

优点

  • 提供多种产品选择。
  • 安全功能强大。
  • 补丁是可靠的。
  • 适合不同规模的 MSP。

缺点

  • 界面会让人感觉过时。
  • 有些功能需要进一步完善。
  • 支持有时会比较慢。

5.卡西亚 (⭐️3.8)

Kaseya offers a wide range of IT management and security solutions.

It’s a powerful platform, often chosen by larger organizations, providing control over diverse IT infrastructures.

kaseya

我们的看法

kaseya

卡西亚因其广泛的 IT 完整平台而获得好评。对于大型 MSP 来说,卡西亚是一个功能强大的解决方案,尽管它的成本较高,而且过去在安全方面也存在挑战。

主要优势

  • 一体化平台: 一套房满足多种需求。
  • 自动化程度高: 将日常 IT 琐事自动化。
  • 统一管理: 从一个地方管理 IT。
  • 内置文档: 快速访问关键信息。
  • IT 胶水集成: 无缝知识共享。
  • 安全焦点: 加强网络防御。

定价

  • 提供免费演示。
  • 无公共固定价格。
  • 可定制报价。
kaseya

优点

  • 非常全面的套件。
  • 适合较大型的运营。
  • IT 胶水集成是关键。
  • 自动化可节省大量时间。

缺点

  • 这可能非常昂贵。
  • 最近的安全问题。
  • 界面可能很复杂。

6.超级行动 (⭐️3.5)

SuperOps is a modern, unified platform for IT management.

It combines remote monitoring, help desk, and billing.

It aims to simplify IT operations with its user-friendly design and AI features.

超级行动

我们的看法

超级行动

SuperOps 因其现代化的统一平台而获得高度评价。其易用性和持续开发性使其成为成长型 MSP 的最佳选择。

主要优势

  • 统一 PSA/RMM: 一体化 IT 管理。
  • 现代界面: 易于使用和导航。
  • 智能自动化: 自动执行多项日常任务
  • 人工智能驱动的洞察力: 获得明智的建议。
  • 主动监测: 尽早发现问题。
  • 端点安全 确保设备安全可靠。

定价

  • 仅限 PSA:起价为 $79/用户/月。
  • 仅限 RMM:起价 $99/用户/月。
  • 统一基本型:$129/用户/月。
  • 统一预付款:$159/用户/月。
超级行动

优点

  • 使用非常方便。
  • 良好的客户支持。
  • 不断增加新功能。
  • 定价非常明确。

缺点

  • 还是一名新手。
  • 某些集成受到限制。
  • 对于大型 MSP 而言,可能缺乏深度。

7.SyncroMSP (⭐️3.2)

SyncroMSP is designed for Managed Service Providers (MSPs).

It unifies RMM and PSA, enabling you to manage devices and handle billing within a single system.

It’s a comprehensive and straightforward solution.

SyncroMSP

我们的看法

SyncroMSP

SyncroMSP 因其经济实惠的一体化方法而获得好评。对于喜欢直接定价的中小型 MSP 来说,这是一个可靠的选择。

主要优势

  • 一体化工具 RMM、PSA、远程访问。
  • 按技术定价: 经济实惠,适合不断发展壮大的团队。
  • 综合计费: 简化开票流程。
  • 脚本引擎 轻松实现复杂任务的自动化。
  • 内置票务: 管理服务台请求。
  • 好社区: 从其他用户那里获得帮助。

定价

  • 核心计划:每个用户每月 $129。
  • 团队计划:每个用户每月 $179。
SyncroMSP

优点

  • 定价非常简单。
  • 包括所有功能。
  • 适合小型 MSP。
  • 强大的远程访问功能。

缺点

  • 界面会让人感觉过时。
  • 可扩展性可能是一个问题。
  • 某些功能缺乏深度。

What to look for when choosing an IT Management Platform?

When picking the best IT management platform, keep these key insights in mind:

  • 易于使用: An intuitive interface helps your team learn fast.
  • 可扩展性: The software should grow with your 生意 needs.
  • Integration: It must connect well with your existing IT tools.
  • 自动化: Look for features that reduce manual, repetitive tasks.
  • 安全: Strong security measures are non-negotiable for data protection.
  • 支持: Good vendor support is crucial for long-term success.
  • 特点 Ensure it has asset management, monitoring, and help desk tools.
  • 费用 Balance upfront and ongoing costs with the value provided.
  • 报告: Powerful analytics provide insights for better decisions.
  • 用户评论 Read what other users have to say about their experiences.

How can IT Management Software benefit you?

Utilizing IT management software can significantly impact how your business operates.

It helps you gain operational efficiency by automating many tasks.

This means your IT team can work smarter, not harder.

You can easily track everything, from devices to software, making sure nothing gets missed.

These powerful monitoring tools help with infrastructure monitoring across all your systems, even in complex cloud environments.

They collect vital monitoring data and show you key performance metrics.

This enables you to monitor network health and quickly identify issues.

With good monitoring systems, you get a clear picture of your entire IT setup.

This helps you prevent issues before they become big problems.

By monitoring performance metrics, you can ensure that your tech always runs smoothly and supports your business objectives.

购买指南

When conducting our research to identify the best IT management software, we considered several key factors.

Our goal was to provide a comprehensive monitoring assessment for your IT teams to make an informed decision.

Here’s how we conducted our research to find the best product:

  • 定价 We analyzed the cost-effectiveness and various pricing models. We also examined potential hidden fees and the overall value.
  • 特点 We assessed robust features, including infrastructure monitoring, application performance monitoring, and real-time monitoring. We also looked for incident management, service management, and project management capabilities, ensuring they support strategic planning and capacity planning.
  • 不利因素 We identified what was missing from each product, including gaps in comprehensive visibility, limitations in handling complex environments, and potential for alert fatigue.
  • 支持或退款: We checked for community support, direct vendor support, and refund policies. We also considered whether they offer resources for new users and robust service delivery.
  • 易于使用: We evaluated the user-friendliness of the platforms, including their customizable dashboards and intuitive interfaces. We considered how easily IT teams could adopt and use them.
  • 可扩展性: We evaluated how well each platform could handle growth and support distributed systems and expanding IT environments, including cloud environments and on-premises setups.
  • Integration: We examined the software’s ability to integrate with existing IT systems and other tools. Seamless data flow from various data sources is critical.
  • 性能: We assessed system performance, including the ability to quickly detect and address issues, as well as how well it enables performance optimization and real-user monitoring. This includes identifying performance bottlenecks and providing real-time insights.
  • 安全: We prioritized features that protect against data breaches and security incidents, including proactive monitoring for potential threats and network health.
  • 自动化: We sought solutions that can automate repetitive tasks and offer advanced AI capabilities and artificial intelligence features, including machine learning for more intelligent monitoring systems.
  • Visibility: We focused on tools that offer real-time visibility into network devices, resource usage, and overall IT resources from a single platform. This includes detailed insights through real-time alerting and intelligent alerting.
  • Observability: We considered solutions that act as true observability platforms, offering a unified solution for performance monitoring and quick resolution of performance issues and performance bottlenecks.
  • Cloud Support: We paid special attention to their support for cloud services and popular platforms, such as Google Cloud. We checked the simplicity of the monitoring setup in such environments.
  • Overall Value: We weighed all factors to determine which powerful platform offers the best overall value, considering all related resources and benefits for operations teams.

总结

We’ve covered a lot about choosing the best IT management software.

Finding the right monitoring platform is super important for your business.

It helps you keep track of everything and fix problems fast.

A robust system enables organizations to run smoothly and maintain their IT infrastructure in good health.

We looked at what makes these tools stand out.

From synthetic monitoring to quick problem-solving, the best software helps you resolve issues before they become big headaches.

Our goal was to give you clear, easy-to-understand information.

We hope this guide helps you select the ideal IT management solution for your needs.

常见问题

What is IT management software?

IT management software enables businesses to oversee and manage their entire IT infrastructure. It provides tools for monitoring, managing devices, automating tasks, and resolving issues efficiently from a central point.

How does IT management software improve security?

It enhances security by enabling proactive monitoring for threats, automating security patches, and managing access controls. This helps prevent data breaches and strengthens your overall IT security posture.

What is RMM in IT management?

RMM stands for Remote Monitoring and Management. It’s a key feature of IT management software, allowing IT teams to remotely monitor, manage, and troubleshoot devices and networks from any location.

What is PSA in IT management?

PSA stands for Professional Services Automation. It’s software that helps IT service providers manage their business operations, including project management, time tracking, billing, and client relationship management.

Why is proactive monitoring important?

Proactive monitoring helps identify and address potential issues before they become critical problems. This prevents downtime, improves system performance, and ensures business continuity, saving time and money.

法希姆-乔哈德

法希姆-乔哈德

作者

技术爱好者和作家,热衷于人工智能和软件创新。他将复杂的话题简单化,帮助读者在数字世界中保持领先。

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