Best CRM for Travel Agency: Boost Sales Now in 2025?

por | fev 24, 2025

Melhor Geral
gohighlevel logo
4.75
  • Digital Marketing Engine
  • Capture New Leads
  • Nurture Leads
  • Automated Booking
  • Create Membership
  • Teste gratuito disponível
  • Paid Plan Starts at $97
Melhor valor
pipedrive
4.50
  • Gestão de Leads
  • Personalize ofertas
  • Projetos Pipedrive
  • Campanhas Pipedrive
  • Análises poderosas
  • Teste gratuito disponível
  • Plano pago a partir de US$ 14
Mais em destaque
comprar
4.25
  • Construtor de Automação
  • Poderoso CRM
  • Marketing por e-mail e texto
  • Cool Landing Pages
  • Sales Pipeline
  • Teste gratuito disponível
  • Paid Plan Starts at $249
Best CRMs for a Travel Agency

Ever feel like your viagem agency’s paperwork is a tangled mess?

Are you losing track of clients or missing out on sales? Yeah, it’s a headache. 

One that kept everything organized? One that helped you sell more trips?

That’s where a great CRM comes in. Think of it as your super-organized assistant.

This article will show you how to find the best CRM for travel agency success.

And you’ll learn how it can turn your chaos into cash.

Let’s get started, shall we?

What is the Best CRM for Your Travel Agency?

Escolhendo o certo CRM pode parecer como encontrar uma agulha num palheiro.

You need something that fits your viagem business like a glove.

Don’t worry, and we’ve done the digging for you. Here’s a list of top CRMs.

See which one works for your needs.

1. Gohighlevel (⭐️ 4,75)

Gohighlevel is an all-in-one platform.

It helps agencies and businesses.

It offers marketing and sales tools.

Libere seu potencial com nosso Tutorial GoHighLevel.

Building digital marketing in GoHighLevel

Nossa opinião

Vá para o Alto Nível

This is great for agencies and businesses wanting to consolidate tools. The automation capabilities are very strong.

Principais benefícios

  • Plataforma de marketing completa.
  • Marca branca disponível.
  • Campanhas automatizadas.
  • Ferramentas de nutrição de leads.
  • Relatórios abrangentes.

Preços

  • Iniciante: US$ 97/mês.
  • Ilimitado: US$ 297/mês.
GoHighLevel Pricing

Prós

  • All-in-one solution.
  • Interface amigável.
  • Powerful automation tools.
  • Integrações abrangentes.
  • Active community & support.

Contras

  • Curva de aprendizado íngreme.
  • É caro para alguns.
  • Personalização limitada.

2. Pipedrive (⭐️ 4.5)

Pipedrive is a sales-focused CRM.

It helps manage your sales pipeline.

It helps track deals and leads.

Libere seu potencial com nosso Tutorial do Pipedrive.

Página inicial do Pipedrive

Nossa opinião

Logotipo do Pipedrive

O Pipedrive é uma escolha sólida para empresas focadas em vendas. É fácil de usar, visualmente atraente e repleto de recursos úteis. A única razão pela qual não recebe nota 10 é que os planos mais baratos têm algumas limitações.

Principais benefícios

  • Foco total nas vendas: O Pipedrive foi criado para ajudar você a fechar mais negócios.
  • Gerenciamento visual de pipeline: Veja exatamente onde cada negócio está.
  • Automação poderosa: Automatize tarefas como enviar e-mails e agendar compromissos.
  • Suporte 24 horas por dia, 7 dias por semana: Obtenha ajuda sempre que precisar.

Preços

  • Essencial: US$ 14/usuário/mês.
  • Avançado: US$ 24/usuário/mês.
  • Profissional: $49/user/month.
  • Poder: US$ 59/usuário/mês.
  • Empresa: US$ 79/usuário/mês.
Preços do Pipedrive

Prós

  • Fácil de usar e navegar.
  • É um ótimo canal visual.
  • Recursos poderosos de automação.
  • Excelente suporte ao cliente.

Contras

  • Personalização limitada em planos inferiores.
  • Pode ser caro para equipes grandes.
  • Reporting could be more robust.

3. Keap (⭐️ 4,25)

Comprado is a platform for small businesses.

It combines CRM, marketing, and sales.

It helps automate follow-ups.

Libere seu potencial com nosso Keap tutorial.

O que é Keap CRM?

Nossa opinião

CRM de compra

Comprado is a fantastic option for small businesses to streamline their sales and marketing efforts. It’s user-friendly and packed with valuable features.

Principais benefícios

  • Built-in email marketing: Send targeted emails to your audience.
  • Easy-to-use automation: Automate tasks like sending follow-up messages and assigning leads.
  • Sales pipeline management: Track your deals and identify opportunities.
  • Ecommerce integrations: Connect Keap with your online store to manage orders and customers.

Preços

Keap offers a free trial and a simple pricing structure to get you started.

  • Plano simples: Começa em US$ 249/mês (cobrado anualmente) e oferece dois usuários e 1.500 contatos.
Keap Pricing

Prós

  • Great for small businesses.
  • Fácil de aprender e usar.
  • Powerful email marketing tools.
  • Excelentes recursos de automação.

Contras

  • It can get expensive as you grow.
  • Opções de personalização limitadas.
  • Not ideal for large enterprises.

4. Campanha Ativa (⭐️ 3,75)

ActiveCampaign is a popular platform.

It helps businesses with marketing.

You can send emails easily.

Libere seu potencial com nosso ActiveCampaign tutorial.

Campanha Ativa

Nossa opinião

Campanha Ativa

ActiveCampaign is an excellent choice for businesses that want to leverage the true power of email marketing and automation. However, it may not be the best fit for beginners due to its complexity.

Principais benefícios

  • Advanced automation: Create complex workflows to nurture leads and automate tasks.
  • Email marketing powerhouse: Send beautiful and effective email campaigns.
  • Construído em CRM: Manage contacts and track interactions.
  • Segmentation and personalization: Target specific groups of contacts with personalized messages.

Preços

  • Iniciante: US$ 15/mês.
  • Mais: US$ 49/mês.
  • Pró: US$ 79/mês.
  • Empresa: US$ 145/mês.
ActiveCampaign Pricing

Prós

  • Robust automation capabilities.
  • Excellent email deliverability.
  • Relatórios e análises detalhadas.
  • Great for growing businesses.

Contras

  • It can be complex to learn.
  • Os preços podem aumentar rapidamente.
  • It’s not as user-friendly as some options.

5. HubSpot (⭐️ 3,75)

HubSpot is an all-in-one platform. It helps businesses grow.

It handles marketing, sales, and service.

Unlock its potential with our HubSpot tutorial.

O que é Hubspot

Nossa opinião

Hubspot

HubSpot is a powerful platform with many features, but you must consider your budget and needs before committing. It’s a good choice for businesses that want a comprehensive solution & are willing to invest in it.

Principais benefícios

  • Free CRM: Start with a free plan with basic CRM features.
  • All-in-one platform: Access a marketing, sales, and service tools suite.
  • Extensive community and resources: Benefit from a wealth of knowledge and support.
  • Inbound marketing focus: Attract and engage leads with valuable content.

Preços

  • Ferramentas gratuitas: Gratuito para até dois usuários.
  • Marketing Hub Starter: US$ 15/assento/mês.
  • Plataforma de Cliente Inicial: US$ 15/assento/mês.
  • Marketing Hub Professional + três licenças: US$ 800/mês, assentos adicionais por US$ 45/mês.
HubSpot Pricing

Prós

  • Comprehensive features and tools.
  • Free CRM option.
  • Strong reputation and brand recognition.
  • Great for inbound marketing.

Contras

  • It can be expensive for small businesses.
  • It can be complex to learn and use.
  • Some features are limited to lower plans.

6. Insightly (⭐️ 3,75)

Insightly é um CRM plataforma.

It helps businesses manage customer relationships.

It also includes project management.

Libere seu potencial com nosso Insightly tutorial.

What is Insightly

Nossa opinião

Insightly

Insightly is a solid choice for businesses that need a scalable CRM with project management capabilities.

Principais benefícios

  • Scalable for growth: Adapt the platform as your business expands.
  • Project management features: Keep your projects organized and on track.
  • Customizable dashboards and reports: Get the insights you need to make informed decisions.
  • Integrations with popular apps: Connect with your favorite business tools.

Preços

  • Mais: $29/user/month.
  • Profissional: $49/user/month.
  • Empresa: $99/user/month.
Insightly Pricing

Prós

  • Scalable for businesses of all sizes.
  • Includes project management features.
  • Customizable dashboards and reports.
  • Integrates with popular apps.

Contras

  • It can be complex to learn and use.
  • Some features are limited to lower plans.
  • Pode ser caro para equipes grandes.

7. Monday CRM (⭐️ 3,75)

Monday is a work operating system. It helps teams manage projects.

You can track tasks and workflows. It’s very visual and easy to use.

It helps teams work together better.

Libere seu potencial com nosso Monday CRM tutorial.

monday CRM homepage

Nossa opinião

CTA de segunda-feira

Monday CRM is a good choice for businesses that want a visually appealing and easy-to-use CRM.

Principais benefícios

  • Visually appealing interface: Easy to navigate and understand.
  • Flexible and customizable: Adapt the platform to your specific needs.
  • Recursos de colaboração: Work seamlessly with your team.
  • Integrations with popular apps: Connect with your favorite business tools.

Preços

  • Livre: $ 0 grátis para sempre.
  • Básico: $9/seat/month.
  • Padrão: US$ 12/assento/mês.
  • Pró: $19/seat/month.
  • Empresa: Preços personalizados com base em suas necessidades.
monday pricing

Prós

  • Visually appealing and user-friendly.
  • Flexible and customizable workflows.
  • Ótimo para colaboração em equipe.
  • Integrates with popular apps.

Contras

  • Pode ser caro para equipes grandes.
  • Limited reporting capabilities.
  • Not as feature-rich as some competitors.

8. Capsule CRM (⭐️ 3,5)

Cápsula CRM is a simple CRM. It helps manage contacts and sales.

It keeps your business organized.

Unlock its potential with our Capsule tutorial.

Capsule Homepage

Nossa opinião

Cápsulas CTA

It’s great for its simplicity and ease of use, especially for small businesses just starting with a CRM. It helps you manage contacts and sales effectively without being overwhelming.

Principais benefícios

  • Simple contact management.
  • Easy sales pipeline tracking.
  • Integra-se com muitos aplicativos.
  • Customizable fields available.
  • Mobile app for on-the-go access.

Preços

  • Iniciante: $18/user/month.
  • Crescimento: $36/user/month.
  • Avançado: $54/user/month.
  • Final: $72/user/month.
Preços do Capsule CRM

Prós

  • Seamless integrations
  • Centralized contact management
  • Great contact management.
  • Effective sales pipeline tools.
  • Integrates with popular apps.

Contras

  • Opções de personalização limitadas.
  • Reporting could be more robust.
  • No built-in phone support.
  • Free plan is very limited.

9. Funis de Clique (⭐️ 3,25)

O ClickFunnels ajuda você a criar funis de vendas.

It makes it easy to create landing pages.

It’s designed to help businesses sell online.

Libere seu potencial com nosso tutorial do ClickFunnels.

Funis de clique

Nossa opinião

Funis de clique

É ótimo para criar funis de vendas rapidamente. Possui diversos modelos para você começar rapidamente.

Principais benefícios

  • Criação simplificada de funil.
  • Oferece um período de teste de 14 dias.
  • Integrações abrangentes de terceiros.
  • Acesso a uma biblioteca de modelos diversificada.
  • Recursos de teste A/B integrados.

Preços

  • Lançar: US$ 81/mês, 2 membros da equipe.
  • Escala: US$ 164/mês, 5 membros da equipe.
  • Otimizar: US$ 248/mês, 10 membros de equipe.
  • Dominar: US$ 5.997/ano, 20 membros de equipe.
preços do clickfunnels

Prós

  • Criação fácil de funil.
  • Plataforma completa.
  • Modelos pré-criados.
  • Marketing por e-mail integrado.
  • Forte apoio da comunidade.

Contras

  • Maior custo mensal.
  • Curva de aprendizado íngreme.
  • Personalização limitada.

What to look for when buying the best CRM for a travel agency?

  • Características específicas do setor: Does it handle travel bookings, itineraries, and packages?
  • Integration with Booking Systems: Can it connect with your existing booking platforms?
  • Mobile Accessibility: Can you access it on the go?
  • Customer Communication Tools: Does it offer email, SMS, and chat features?
  • Relatórios e Análise: Can you track sales, customer behavior, and performance?
  • Automação: Can it automate tasks like follow-ups and reminders?
  • Escalabilidade: Can it grow with your business?
  • Apoiar: Does it have good customer support and training resources?
  • Preços: Does it fit your budget?
  • Facilidade de uso: Is it user-friendly for you and your team?

How Can a Travel Agency CRM Benefit You?

A good CRM is one of the best crm tools you can get. It helps you keep your client info organized.

No more lost notes or mixed-up bookings. This leads to better customer engagement and happier clients.

You can see all their past trips and preferences. This helps you sell them trips they’ll love.

It saves you a lot of time. With crm workflows, you can get rid of boring data entry.

You can automate emails and reminders.

This frees you up to do more important things, like talking to clients on phone calls.

A CRM also gives you advanced analytics. This means you can see what’s working and what’s not.

It shows you which trips are popular. You can use this info to make more money.

It’s a smart way to run your business.

Guia do comprador

When doing our research to find the best CRM software, we looked at these key factors:

  • Pricing & Budget: We checked the cost of each crm platform, including hidden fees and upgrades. We looked at different plans to fit various business needs.
  • Core CRM Features: We focused on key crm features like contact management, lead scoring, and workflow automation. We also looked for advanced features like predictive analytics and email marketing.
  • Sales & Marketing: We assessed how each platform helps the sales team and marketing campaigns. We checked if they could track sales leads, manage sales tasks, and support various marketing efforts.
  • Data & Insights: We evaluated how each crm platform lets you access data to gain insights. We looked at how they handle data management and provide a complete picture of your existing customers and their purchase history.
  • User Experience & Support: We considered how easy the crm tools are to use. We also looked at the quality of the support team and the availability of mobile access.
  • Customer-Centric Focus: We looked at how each CRM helps improve customer satisfaction and build brand loyalty. We checked if they help manage customer contact information and track customer interactions across multiple channels.
  • Automação: We specifically checked for workflow automation to help with repetitive tasks, sales tasks, and other business processes. This helps streamline processes and increase efficiency.

Concluindo

Choosing the right crm software is a big step. We’ve gone over many crm software options.

From Freshsales CRM to an all-in-one crm like Zoho CRM, there is a tool for every need.

The right crm solution can help with lead generation and increase sales.

It can handle automated workflows and marketing automation.

This helps your entire team manage customer information and customer issues.

You’ll get deal insights and a better look at current customers.

The goal is to get all the data in one spot. This will give you increased sales and better customer experiences.

We’ve done the hard work to help you find the best tool.

Now you’re ready to find a CRM that works for you.

Perguntas frequentes

What is a Travel CRM?

A travel CRM is a customer relationship management software. It’s designed for travel companies. It helps travel businesses centralize client data. It manages bookings and tracks client preferences. It’s a travel CRM system that enables you to deliver personalized experiences.

Why do Travel Agents need a CRM?

A CRM for travel agents helps you organize client info. It tracks bookings and loyalty programs. Travel agents can access client history and real-time data with a travel CRM solution. This will allows you to deliver personalized experiences and improve customer service.

What features should a Travel Agency CRM have?

A good travel agency CRM software should include booking management, client tracking, and email automation. Look for features that help travel agencies manage customer data. It should also help with the sales process.

How does a CRM help Travel Agencies manage customers?

Travel agency software helps agencies manage customer data in one place. It tracks communication history and booking details, allowing agencies to deliver personalized experiences and improve customer service. A CRM system makes it easy to keep track of clients.

What is the difference between a general CRM and a Travel CRM?

General CRM software is used in many industries. Travel CRM software is made for travel. It has features like booking management and itinerary tracking and is designed to meet the specific needs of travel agencies.

Artigos relacionados