Got an IT department that’s a bit chaotic? You’re not alone.
Many businesses struggle to keep all their technology running smoothly.
This can lead to slow systems, frustrated employees, and even lost money.
But what if you could take control?
Imagine an IT setup that’s organized, efficient, and always performing its best.
In this article, we’ll explore the 7 Best IT management softwares for 2025.
It helps you fix problems fast, keep everything secure, and free up your team.
Ready to make IT easy? Let’s find out how.
What is the Best IT Management Software?
Choosing the right IT management software can feel overwhelming.
There are many options available, each with its unique strengths.
Nós fizemos o trabalho duro para você.
Here’s our list of the top 7 choices for 2025, based on what real users think and say.
1. Para viagem (⭐️4.8)
Atera é uma plataforma de gerenciamento de TI completa.
It helps you monitor and manage all your tech dispositivos from one place.
Its unique per-technician pricing saves money, especially for many devices.
Nossa opinião
Experimente a Atera! Junte-se a mais de 13.000 clientes em mais de 120 países. Reduza os tickets em 35% com o Copiloto de IA.
Principais benefícios
- Aumente a produtividade da equipe em 11 a 13 horas por semana, em média.
- Obtenha uma taxa de sucesso de patch de 97% para sistemas seguros.
- Lide com 6 milhões de dispositivos com facilidade.
- Gere scripts com o AI Copilot com 90% de precisão.
- Resolva 50% dos tickets automaticamente.
Preços
Retirar oferece um teste gratuito e uma variedade de opções de preços. Aqui está a análise:
- Plano MSP Pro: A partir de US$ 129 por mês
- Plano de crescimento do MSP: US$ 179/mês
- Plano de energia MSP: US$ 209 por mês
- Plano de Superpotência do MSP: Entre em contato para saber os preços.
- Plano Profissional do Departamento de TI: Começa em US$ 149/mês
- Plano de Especialista do Departamento de TI: US$ 189/mês
- Plano Diretor do Departamento de TI: US$ 219/mês
- Plano Empresarial do Departamento de TI: Entre em contato para saber os preços.
Prós
Contras
2. NinjaOne (⭐️4.6)
NinjaOne is known for its user-friendly interface.
It offers strong tools for remote monitoring and management.
Its automation features help streamline daily IT tasks, boosting efficiency for your team.
Principais benefícios
- Controle Centralizado: Gerencie todos os dispositivos de um único local.
- Automação poderosa: Automatize tarefas para economizar horas.
- Aplicação de patches confiável: Mantenha os sistemas atualizados e seguros.
- Acesso remoto rápido: Imediatamente conectar-se aos dispositivos do usuário.
- Excelente suporte: Obtenha ajuda rápida quando precisar.
- Rastreamento de garantia: Acompanhe 100% das garantias do seu dispositivo.
Preços
- Teste gratuito disponível
- Não há preço fixo público.
- Entre em contato para obter um orçamento personalizado.
Prós
Contras
3. ConnectWise (⭐️4.3)
ConnectWise provides a comprehensive suite of IT management tools.
It’s great for project management, service desk, and automation, often used by larger IT teams for streamlined operations.
Principais benefícios
- Suíte PSA completa: Gerencie projetos, faturamento e vendas.
- RMM robusto: Monitore e gerencie todos os endpoints.
- Integrações fortes: Conecta-se com muitas outras ferramentas.
- Fluxos de trabalho automatizados: Configure tarefas para serem executadas sozinhas.
- Relatórios detalhados: Obtenha insights profundos sobre seu negócio.
- Acesso móvel: Gerencie em qualquer lugar com facilidade.
Preços
- Teste gratuito disponível.
- Não há preço fixo público.
- Entre em contato com o departamento de vendas para obter um orçamento.
Prós
Contras
4. N-capaz (⭐️4.0)
N-able focuses on proactive IT monitoring and management.
It helps you maintain healthy and secure systems.
You get tools for patch management and network oversight to prevent issues.
Principais benefícios
- RMM abrangente: Monitoramento remoto completo.
- Segurança Avançada: Proteja-se contra ameaças cibernéticas.
- Gerenciamento de patches: Mantenha todo o software atualizado.
- Backup e recuperação: Proteja os dados dos clientes facilmente.
- Ferramentas de relatórios: Obtenha insights sobre a saúde da TI.
- Automação: Simplifique tarefas rotineiras de TI.
Preços
- Teste gratuito disponível.
- Não há preço fixo público.
- Orçamento personalizado disponível.
Prós
Contras
5. Kaseya (⭐️3,8)
Kaseya offers a wide range of IT management and security solutions.
It’s a powerful platform, often chosen by larger organizations, providing control over diverse IT infrastructures.
Principais benefícios
- Plataforma tudo-em-um: Uma suíte para muitas necessidades.
- Automação Forte: Automatize tarefas rotineiras de TI.
- Gestão Unificada: Gerencie a TI em um só lugar.
- Documentação integrada: Acesse informações críticas rapidamente.
- Integração do IT Glue: Compartilhamento de conhecimento contínuo.
- Foco em segurança: Melhore sua defesa cibernética.
Preços
- Demonstração gratuita disponível.
- Não há preço fixo público.
- Orçamento personalizado disponível.
Prós
Contras
6. SuperOps (⭐️3,5)
SuperOps is a modern, unified platform for IT management.
It combines remote monitoring, help desk, and billing.
It aims to simplify IT operations with its user-friendly design and AI features.
Principais benefícios
- PSA/RMM unificado: Gerenciamento de TI completo.
- Interface moderna: Fácil de usar e navegar.
- Automação Inteligente: Automatize muitas tarefas diárias.
- Tome AI 리뷰: 2024년의 AI 프레젠테이션 도구? Obtenha sugestões inteligentes.
- Monitoramento proativo: Identifique problemas logo no início.
- Segurança de endpoint: Mantenha os dispositivos seguros e protegidos.
Preços
- Somente PSA: a partir de US$ 79/usuário/mês.
- Somente RMM: a partir de US$ 99/usuário/mês.
- Unified Basic: US$ 129/usuário/mês.
- Unified Advance: US$ 159/usuário/mês.
Prós
Contras
7. SyncroMSP (⭐️3.2)
SyncroMSP is designed for Managed Service Providers (MSPs).
It unifies RMM and PSA, enabling you to manage devices and handle billing within a single system.
It’s a comprehensive and straightforward solution.
Principais benefícios
- All-in-One Tool: RMM, PSA, remote access.
- Per-Tech Pricing: Affordable for growing teams.
- Integrated Billing: Streamline invoicing processes.
- Scripting Engine: Automate complex tasks easily.
- Built-in Ticketing: Manage help desk requests.
- Good Community: Get help from other users.
Preços
- Core Plan: $129/month per user.
- Team Plan: $179/month per user.
Prós
Contras
What to look for when choosing an IT Management Platform?
When picking the best IT management platform, keep these key insights in mind:
- Facilidade de uso: An intuitive interface helps your team learn fast.
- Escalabilidade: The software should grow with your negócios precisa.
- Integração: It must connect well with your existing IT tools.
- Automação: Look for features that reduce manual, repetitive tasks.
- Segurança: Strong security measures are non-negotiable for data protection.
- Apoiar: Good vendor support is crucial for long-term success.
- Características: Ensure it has asset management, monitoring, and help desk tools.
- Custo: Balance upfront and ongoing costs with the value provided.
- Relatórios: Powerful analytics provide insights for better decisions.
- Avaliações de usuários: Read what other users have to say about their experiences.
How can IT Management Software benefit you?
Utilizing IT management software can significantly impact how your business operates.
It helps you gain operational efficiency by automating many tasks.
This means your IT team can work smarter, not harder.
You can easily track everything, from devices to software, making sure nothing gets missed.
These powerful monitoring tools help with infrastructure monitoring across all your systems, even in complex cloud environments.
They collect vital monitoring data and show you key performance metrics.
This enables you to monitor network health and quickly identify issues.
With good monitoring systems, you get a clear picture of your entire IT setup.
This helps you prevent issues before they become big problems.
By monitoring performance metrics, you can ensure that your tech always runs smoothly and supports your business objectives.
Guia do comprador
When conducting our research to identify the best IT management software, we considered several key factors.
Our goal was to provide a comprehensive monitoring assessment for your IT teams to make an informed decision.
Here’s how we conducted our research to find the best product:
- Preços: We analyzed the cost-effectiveness and various pricing models. We also examined potential hidden fees and the overall value.
- Características: We assessed robust features, including infrastructure monitoring, application performance monitoring, and real-time monitoring. We also looked for incident management, service management, and project management capabilities, ensuring they support strategic planning and capacity planning.
- Negativos: We identified what was missing from each product, including gaps in comprehensive visibility, limitations in handling complex environments, and potential for alert fatigue.
- Suporte ou Reembolso: We checked for community support, direct vendor support, and refund policies. We also considered whether they offer resources for new users and robust service delivery.
- Facilidade de uso: We evaluated the user-friendliness of the platforms, including their customizable dashboards and intuitive interfaces. We considered how easily IT teams could adopt and use them.
- Escalabilidade: We evaluated how well each platform could handle growth and support distributed systems and expanding IT environments, including cloud environments and on-premises setups.
- Integração: We examined the software’s ability to integrate with existing IT systems and other tools. Seamless data flow from various data sources is critical.
- Desempenho: We assessed system performance, including the ability to quickly detect and address issues, as well as how well it enables performance optimization and real-user monitoring. This includes identifying performance bottlenecks and providing real-time insights.
- Segurança: We prioritized features that protect against data breaches and security incidents, including proactive monitoring for potential threats and network health.
- Automação: We sought solutions that can automate repetitive tasks and offer advanced AI capabilities and artificial intelligence features, including machine learning for more intelligent monitoring systems.
- Visibility: We focused on tools that offer real-time visibility into network devices, resource usage, and overall IT resources from a single platform. This includes detailed insights through real-time alerting and intelligent alerting.
- Observability: We considered solutions that act as true observability platforms, offering a unified solution for performance monitoring and quick resolution of performance issues and performance bottlenecks.
- Cloud Support: We paid special attention to their support for cloud services and popular platforms, such as Google Cloud. We checked the simplicity of the monitoring setup in such environments.
- Valor geral: We weighed all factors to determine which powerful platform offers the best overall value, considering all related resources and benefits for operations teams.
Concluindo
We’ve covered a lot about choosing the best IT management software.
Finding the right monitoring platform is super important for your business.
It helps you keep track of everything and fix problems fast.
A robust system enables organizations to run smoothly and maintain their IT infrastructure in good health.
We looked at what makes these tools stand out.
From synthetic monitoring to quick problem-solving, the best software helps you resolve issues before they become big headaches.
Our goal was to give you clear, easy-to-understand information.
We hope this guide helps you select the ideal IT management solution for your needs.
Perguntas frequentes
What is IT management software?
IT management software enables businesses to oversee and manage their entire IT infrastructure. It provides tools for monitoring, managing devices, automating tasks, and resolving issues efficiently from a central point.
How does IT management software improve security?
It enhances security by enabling proactive monitoring for threats, automating security patches, and managing access controls. This helps prevent data breaches and strengthens your overall IT security posture.
What is RMM in IT management?
RMM stands for Remote Monitoring and Management. It’s a key feature of IT management software, allowing IT teams to remotely monitor, manage, and troubleshoot devices and networks from any location.
What is PSA in IT management?
PSA stands for Professional Services Automation. It’s software that helps IT service providers manage their business operations, including project management, time tracking, billing, and client relationship management.
Why is proactive monitoring important?
Proactive monitoring helps identify and address potential issues before they become critical problems. This prevents downtime, improves system performance, and ensures business continuity, saving time and money.
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