Início rápido
Este guia abrange todas as funcionalidades do Splashtop:
- Começando — Install the Streamer and connect your first computer
- Como usar o gerenciamento autônomo de endpoints — Runs updates, alerts, and health checks across your fleet automatically.
- Como usar o suporte remoto do Splashtop — Attended and unattended support sessions for helpdesk teams.
- Como usar o gerenciamento de acesso — Group-based permissions, scheduled access, and two-factor rules.
- Como usar o suporte para vários monitores — View, span, or switch between all connected remote displays.
- Como usar a identidade visual personalizada — White-label the support app, emails, and connection prompts.
- How to Use Real-Time Vulnerability & Patch Management — CVE-based scanning with one-click remediation across the fleet.
- Como usar o portal de gerenciamento estendido — A single console for device inventory, actions, and audit logs.
- Como usar a integração do HaloITSM — Two-way sync between Splashtop sessions and HaloITSM tickets.
- Como usar a personalização do aplicativo SOS — Custom text, fields, and consent prompts on the SOS download.
- Como usar uma configuração de sistema confiável — Configuration baselines that keep devices consistent.
Tempo necessário: 5 minutos por filme
Neste guia também: Dicas profissionais | Erros comuns | Solução de problemas | Preços | Alternativas
Por que confiar neste guia?
I have run Splashtop daily for two years across Windows, Mac, and an iPad.
Every step here comes from real sessions, not a vendor brochure.
Splashtop is remote desktop software that connects you to a computer from anywhere.
Most people learn one thing — connect and control — then stop there.
This guide shows you how to use Splashtop feature by feature.
Passo a passo, com capturas de tela e dicas profissionais.
Tutorial Splashtop
This How to Use Splashtop tutorial walks through every feature, from first install to fleet-wide patching.
Splashtop
Reach any computer from anywhere with high-quality audio and video streaming. Splashtop works across Windows, Mac, iOS, and Android, with file transfer and remote support built in. Start free — no credit card required.
Primeiros passos com o Splashtop
O Splashtop requer instalação tanto no dispositivo host quanto no dispositivo cliente.
That one-time setup takes about three minutes.
Here is what my own setup looked like:
Agora vamos analisar cada etapa.
Passo 1: Crie sua conta
Go to the Splashtop website and click Start Free Trial.
Enter your email and set a password.
✓ Ponto de verificação: Verifique o seu caixa de entrada para o e-mail de confirmação.
Step 2: Install the Streamer on the Host
Download Splashtop Streamer onto the computer you want to reach.
Sign in with the same account and leave the machine powered on.
Here’s what the console looks like once a device reports in:
✓ Ponto de verificação: Your computer shows a green online dot in the device list.
Step 3: Connect From Your Client Device
Install the Splashtop Negócios app on your laptop, phone, or tablet.
Splashtop supports multiple platforms including Windows, Mac, iOS, and Android.
Tap the device name to open a remote access session.
✅ Concluído: You can now access your computers remotely from anywhere.
How to Use Splashtop Autonomous Endpoint Manager
Ponto final autônomo Gerenciamento lets you patch, monitor, and fix every managed device without touching it.
Veja como usá-lo passo a passo.
Step 1: Open the Endpoint Management Tab
Log in to the web console and open Gerenciamento de endpoints.
Every computer with the Streamer installed appears in the device list.
Step 2: Create a Policy
Click New Policy and pick the devices you want it to cover.
Set update windows, alert thresholds, and reboot rules.
Eis como isso se parece:
✓ Ponto de verificação: Your policy shows a green Applied status on each device.
Step 3: Review the Alerts Feed
Check the alerts feed each morning for failed jobs.
Filter by device group so you only see what matters.
✅ Resultado: Your endpoints now patch and report on their own.
💡 Dica profissional: Stagger reboot windows by department so nobody loses work mid-shift.
How to Use Splashtop Splashtop Remote Support
Suporte remoto Splashtop lets you jump onto a user’s screen and fix the problem while they watch.
Veja como usá-lo passo a passo.
Step 1: Send the Session Code
Open the SOS tab and read the nine-digit code to your user.
They enter it in the small app they downloaded from your link.
Step 2: Connect and Take Control
Click Connect once the session appears in your queue.
You now see their desktop in real time.
Eis como isso se parece:
✓ Ponto de verificação: The user’s desktop loads inside your session window.
Step 3: Close Out the Session
Leave a session note before you disconnect.
Notes stay attached to the device record for the next technician.
✅ Resultado: You fixed the issue without a site visit or a long email chain.
💡 Dica profissional: Ask the user to stay on the call so you can explain each fix as you make it.
How to Use Splashtop Access Manager
Gestão de Acessos lets you decide exactly who can reach which computers and when.
Veja como usá-lo passo a passo.
Step 1: Build Your Device Groups
Open Management and create a group per team or client.
Drag computers into the right group.
Step 2: Assign Group Permissions
Give each user or technician access to the groups they need.
Nobody sees a machine outside their assignment.
Eis como isso se parece:
✓ Ponto de verificação: A test user only sees the computers inside their assigned group.
Step 3: Turn On Scheduled Access
Set start and end times for contractors or temporary staff.
Access expires without anyone remembering to revoke it.
✅ Resultado: Access now matches your org chart instead of a shared password list.
💡 Dica profissional: Require two-factor authentication for every admin before you add outside contractors.
Como usar o suporte para vários monitores do Splashtop
Suporte para múltiplos monitores lets you see every remote screen at once instead of flipping between them.
Veja como usá-lo passo a passo.
Step 1: Start a Session on a Multi-Screen PC
Connect to a computer that has two or more displays.
The toolbar shows a monitor icon with the screen count.
Step 2: Pick Your Viewing Mode
Choose single screen, multi-window, or one merged view.
Multi-window works best on a matching local setup.
Eis como isso se parece:
✓ Ponto de verificação: Both remote displays render without cropping or black bars.
Step 3: Save the Layout
Splashtop remembers the mode you used for that device.
Your next session opens the same way.
✅ Resultado: You can drag files between remote screens exactly as you would locally.
💡 Dica profissional: Drop to one screen on a slow link — fewer pixels means a sharper picture.
Como usar a personalização da marca Splashtop
Identidade Visual Personalizada lets you put your own logo and colors on the app your clients download.
Veja como usá-lo passo a passo.
Passo 1: Abra as Configurações de Marca
Go to Settings and find the branding panel.
Admin rights are required to edit it.
Etapa 2: Faça o upload dos seus arquivos
Add a square logo and pick your brand color.
Keep the logo under one megabyte for fast loading.
Eis como isso se parece:
✓ Ponto de verificação: Your logo appears in the download page preview.
Step 3: Publish the Branded App
Save, then share the new download link with clients.
The old link keeps working during the switch.
✅ Resultado: Clients now see your brand, not a stranger’s, when support starts.
💡 Dica profissional: Use a transparent PNG so the logo sits cleanly on both light and dark backgrounds.
How to Use Splashtop Real-Time Vulnerability & Patch Manager
Real-Time Vulnerability & Gerenciamento de patches lets you find unpatched software and close the gap before someone finds it first.
Veja como usá-lo passo a passo.
Passo 1: Execute uma verificação de vulnerabilidades.
Abra o segurança tab and start a scan on a device group.
Results list each finding with a severity score.
Step 2: Sort by Severity
Handle critical items first, then work down the list.
Each entry links to the CVE detail.
Eis como isso se parece:
✓ Ponto de verificação: The scan count drops after the patch job completes.
Step 3: Push the Patch
Select the affected devices and click remediate.
Confirm the version number after the job finishes.
✅ Resultado: Known holes are closed and you have a record showing when.
💡 Dica profissional: Rescan the same group an hour later — some patches only register after a restart.
Como usar o portal de gerenciamento estendido do Splashtop
Portal de gerenciamento estendido lets you run inventory, scripts, and reports from one browser tab.
Veja como usá-lo passo a passo.
Step 1: Open the Portal
Sign in on the web and open the management portal.
You can skip navigation menus by using the search bar at the top.
Step 2: Check Device Inventory
Review the hardware, OS build, and installed software per machine.
Export the list to CSV for your asset register.
Eis como isso se parece:
✓ Ponto de verificação: Your inventory export downloads with one row per device.
Step 3: Schedule a Report
Set a weekly report and send it to your inbox.
Reports cover session history and patch status.
✅ Resultado: You have a current asset picture without walking the office.
💡 Dica profissional: Name devices by user and location so search returns the right machine imediatamente.
Como usar a integração do Splashtop HaloITSM
Integração HaloITSM lets you launch a support session straight from the ticket you are reading.
Veja como usá-lo passo a passo.
Passo 1: Gere uma chave de API
Create a key in Splashtop and copy it once.
Store it in your password manager immediately.
Step 2: Paste It Into HaloITSM
Open the integrations page in Halo and add Splashtop.
Paste the key and test the connection.
Eis como isso se parece:
✓ Ponto de verificação: The test connection returns a success message in Halo.
Step 3: Start a Session From a Ticket
Open any ticket and click the Splashtop button.
Session notes post back to the ticket automatically.
✅ Resultado: Every remote session is logged against the right ticket.
💡 Dica profissional: Map your Halo device names to Splashtop names first or the lookup will miss.
How to Use Splashtop SOS App Customizer
Personalização do aplicativo SOS lets you shape the small app your users run before an attended session.
Veja como usá-lo passo a passo.
Step 1: Edit the SOS Template
Open the SOS settings and edit the welcome texto.
Keep it under two short lines.
Step 2: Add a Custom Field
Ask for a ticket number or department on launch.
The value shows next to the session in your queue.
Eis como isso se parece:
✓ Ponto de verificação: Your custom field appears in the session queue during a test run.
Step 3: Test the Download
Run the link on a spare machine before you send it out.
Check the wording on both Windows and Mac.
✅ Resultado: Sessions arrive pre-labeled, so routing takes seconds.
💡 Dica profissional: Add a plain-language consent line — it saves arguments about what you accessed.
Como usar a configuração confiável do sistema Splashtop
Configuração de sistema confiável lets you apply the same settings to every machine instead of one at a time.
Veja como usá-lo passo a passo.
Step 1: Build a Baseline
Configure one machine the way you want them all.
Save it as a configuration template.
Step 2: Apply It to a Group
Push the template to a device group.
Devices that are offline pick it up when they reconnect.
Eis como isso se parece:
✓ Ponto de verificação: Every device in the group reports a matching configuration state.
Step 3: Watch for Drift
The console flags machines that fall out of line.
Reapply the baseline in one click.
✅ Resultado: New machines join your standard without manual setup.
💡 Dica profissional: Test a new baseline on two spare devices before you push it to a hundred.
Dicas e Atalhos Profissionais do Splashtop
After two years of daily sessions, these are the tips I actually use.
Atalhos de teclado
| Ação | Atalho |
|---|---|
| Alternar tela cheia | Ctrl + Shift + Enter |
| Alternar monitor remoto | Ctrl + Shift + Right Arrow |
| Send Ctrl + Alt + Delete | Ctrl + Alt + Insert |
| Disconnect session | Ctrl + Shift + Q |
Características ocultas que a maioria das pessoas não percebe
- File transfer both ways: Drag files straight into the session window instead of emailing them to yourself.
- Session notes: Type a note before you disconnect and it stays on the device record.
- Wake on LAN: Power on a sleeping office PC from the console if the network supports it.
Erros comuns a evitar no Splashtop
Mistake #1: Installing the Streamer on the Wrong Machine
❌ Errado: Putting Streamer on your laptop and expecting to reach the office desktop.
✅ Direita: Streamer goes on the host you want to reach. The client app goes on the device in your hands.
Mistake #2: Letting the Host Computer Sleep
❌ Errado: Closing the lid and walking away, then wondering why the device shows offline.
✅ Direita: Set the host power plan to never sleep, or turn on Wake on LAN before you leave.
Mistake #3: Sharing One Login Across the Team
❌ Errado: Passing a single account around so everyone can connect.
✅ Direita: Add each technician as a user and assign device groups. Your audit log then means something.
Solução de problemas do Splashtop
Problem: The Session Will Not Connect
Causa: Splashtop may encounter connection issues due to firewall settings.
Consertar: Allow the Streamer through the firewall and open outbound port 443. Then retry the connection.
Problem: The Screen Lags or Stutters
Causa: Users should check their internet connection if they experience performance issues with Splashtop.
Consertar: Run a speed test, switch to a wired link, and drop the session quality one level.
Problem: A Feature Is Missing From the Menu
Causa: The host and client are running different builds.
Consertar: Updating Splashtop to the latest version can resolve many common issues. Update both ends, then reconnect.
📌 Observação: Se nenhuma dessas soluções resolver o seu problema, entre em contato com o suporte da Splashtop.
O que é Splashtop?
Splashtop é software de acesso remoto for individuals and businesses.
Think of it like a long cable running from your screen to a computer somewhere else.
Veja esta breve visão geral:
Want to watch full video content elsewhere? Use copy link to save it, add it to watch later, or open show transcript and follow along using the transcript.
On mobile you can also search with your voz, and show less collapses a long description.
Judge tutorials by age, not popularity — a clip with 24k views from 1 month ago often beats one with 2.2m views from 5 years ago.
Uploads from hours ago, weeks ago, or months ago match the current interface. A walkthrough from 4 years ago or 3 years ago will not.
The 17k views walkthrough from Structured Progress LLC posted 10 months ago is a solid starting point, and a clip from 1 year ago still holds up.
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Inclui estas características principais:
- Gerenciamento autônomo de endpoints: Runs updates, alerts, and health checks across your fleet automatically.
- Splashtop Remote Support: Attended and unattended support sessions for helpdesk teams.
- Gestão de Acessos: Group-based permissions, scheduled access, and two-factor rules.
- Suporte para múltiplos monitores: View, span, or switch between all connected remote displays.
- Identidade Visual Personalizada: White-label the support app, emails, and connection prompts.
- Em tempo real Vulnerabilidade & Patch Management: CVE-based scanning with one-click remediation across the fleet.
- Portal de Gestão Avançada: A single console for device inventory, actions, and audit logs.
- Integração com HaloITSM: Two-way sync between Splashtop sessions and HaloITSM tickets.
- Personalização do aplicativo SOS: Custom text, fields, and consent prompts on the SOS download.
- Configuração confiável do sistema: Configuration baselines that keep devices consistent.
Para uma análise completa, consulte nosso artigo. Análise do Splashtop.
Preços do Splashtop
Eis o preço do Splashtop em 2026:
| Plano | Preço | Ideal para |
|---|---|---|
| Acesso remoto individual | US$ 5 por ano | One person accessing their own computers |
| Acesso Remoto Pro | US$ 8,25 por pessoa por ano | Small teams sharing machines |
| Desempenho de Acesso | US$ 13 por pessoa por ano | Designers and editores needing high frame rates |
| Splashtop Enterprise | Personalizado | Large IT departments and managed service providers |
Teste grátis: Yes — 7 days on business plans, no credit card required.
Garantia de reembolso: Yes — 30 days on annual subscriptions.
💰 Melhor custo-benefício: Remote Access Pro at $8.25/person per year — it adds users and shared devices for a few dollars more than Solo.
Splashtop vs. Alternativas
Como o Splashtop se compara? Aqui está o panorama competitivo:
| Ferramenta | Ideal para | Preço | Avaliação |
|---|---|---|---|
| Splashtop | Fast, affordable remote access | US$ 5 por ano | ⭐ 4,3 |
| Obter tela | Acesso exclusivo via navegador | US$ 4,17/mês | ⭐ 3,9 |
| TeamViewer | Broad device support | US$ 18,90/mês | ⭐ 4,4 |
| AnyDesk | Low-latency sessions | US$ 32,31/mês | ⭐ 4,3 |
| PC remoto | Budget yearly plans | US$ 22,12/ano | ⭐ 4,0 |
| RealVNC Connect | Cross-platform control | US$ 4,99/mês | ⭐ 4,2 |
| GoTo Resolve | All-in-one IT desk | US$ 57/mês | ⭐ 4.1 |
| ISL Online | Self-hosted option | US$ 16,90/mês | ⭐ 4,0 |
| Além da Confiança | Acesso privilegiado | Personalizado | ⭐ 4,4 |
Escolhas rápidas:
- Melhor no geral: Splashtop — strong performance at the lowest per-seat cost
- Melhor orçamento: Getscreen — browser-based access from $4.17/month
- Ideal para iniciantes: RemotePC — simple setup and flat yearly billing
- Melhor para TI empresarial: BeyondTrust — deep auditoria and privileged access controls
🎯 Alternativas para Splashtop
Procurando alternativas ao Splashtop? Aqui estão as melhores opções:
- 🚀 Obter tela: Runs entirely in the browser with no client install, which suits quick one-off help sessions.
- ⭐ TeamViewer: The best-known name in remote desktop software, with wide device and platform coverage.
- ⚡ AnyDesk: Light client and fast frame rates on weak connections, popular with solo technicians.
- 💰 PC remoto: Flat yearly pricing with generous computer counts, aimed at small teams watching costs.
- 🔧 RealVNC Connect: Mature VNC technology with strong Linux and Raspberry Pi support for developers.
- 🏢 Acesse o Resolve: Bundles remote support with ticketing and device management for mid-sized IT teams.
- 🔒 ISL Online: Can run on your own server, which helps in regulated industries with strict data rules.
- 💼 Além da Confiança: Enterprise-grade privileged remote access with heavy auditing and compliance controls.
Para ver a lista completa, consulte nosso Alternativas para Splashtop guia.
⚔️ Comparação de Splashtop
Veja como o Splashtop se compara a cada concorrente:
- Splashtop vs Getscreen: Getscreen is cheaper and simpler, but Splashtop wins on endpoint management and multi-monitor work.
- Splashtop vs TeamViewer: TeamViewer has more integrations. Splashtop costs far less for the same day-to-day remote access.
- Splashtop vs AnyDesk: AnyDesk feels snappy on poor links. Splashtop offers deeper management and cheaper team seats.
- Splashtop vs RemotePC: RemotePC is cheap for many machines. Splashtop gives better performance and real IT tooling.
- Splashtop vs RealVNC Connect: RealVNC suits mixed hardware. Splashtop is faster for graphics-heavy work and video playback.
- Splashtop vs GoTo Resolve: GoTo Resolve packs more modules. Splashtop is leaner, cheaper, and quicker to set up.
- Splashtop vs ISL Online: ISL Online allows on-premise hosting. Splashtop is easier to deploy and better priced per seat.
- Splashtop vs BeyondTrust: BeyondTrust fits regulated enterprises. Splashtop serves everyone else at a fraction of the cost.
Comece a usar o Splashtop agora mesmo
Você aprendeu a usar todos os principais recursos do Splashtop:
- ✅ Gerenciamento autônomo de endpoints
- ✅ Splashtop Remote Support
- ✅ Gestão de Acessos
- ✅ Suporte para múltiplos monitores
- ✅ Identidade Visual Personalizada
- ✅ Real-Time Vulnerability & Patch Management
- ✅ Portal de Gestão Ampliado
- ✅ Integração com HaloITSM
- ✅ Personalização do aplicativo SOS
- ✅ Configuração de sistema confiável
Próximo passo: Escolha uma funcionalidade e experimente agora mesmo.
Most people start with Splashtop Remote Support.
Leva menos de 5 minutos.
Perguntas frequentes
Para que serve o Splashtop?
Splashtop is remote desktop software used to reach a computer from anywhere. People use it for remote access to work machines, IT support, file transfer, and helping family members.
O Splashtop é totalmente gratuito?
No. Splashtop offers a free trial and a limited personal tier, but paid plans start at Remote Access Solo for $5/year according to current listed pricing.
O Splashtop é melhor que o TeamViewer?
Splashtop usually costs less and streams video more smoothly. TeamViewer has more integrations. For everyday remote access, most users find Splashtop the better value.
O Splashtop é seguro para usar?
Yes. Sessions use TLS encryption, device authentication, and optional two-factor login. Risk comes from sharing credentials, not from the software itself.
Como funciona o sistema de preços do Splashtop?
Plans are billed per person per year. Remote Access Solo is $5/year, Remote Access Pro is $8.25/person per year, and Access Performance is $13/person per year.
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