快速入门
本指南涵盖 Splashtop 的所有功能：
- 入门 — Install the Streamer and connect your first computer
- 如何使用自主端点管理 — Runs updates, alerts, and health checks across your fleet automatically.
- 如何使用 Splashtop 远程支持 — Attended and unattended support sessions for helpdesk teams.
- 如何使用访问管理 — Group-based permissions, scheduled access, and two-factor rules.
- 如何使用多显示器支持 — View, span, or switch between all connected remote displays.
- 如何使用自定义品牌 — White-label the support app, emails, and connection prompts.
- How to Use Real-Time Vulnerability & Patch Management — CVE-based scanning with one-click remediation across the fleet.
- 如何使用扩展管理门户 — A single console for device inventory, actions, and audit logs.
- 如何使用 HaloITSM 集成 — Two-way sync between Splashtop sessions and HaloITSM tickets.
- 如何使用SOS应用程序自定义功能 — Custom text, fields, and consent prompts on the SOS download.
- 如何使用可靠的系统配置 — Configuration baselines that keep devices consistent.
所需时间： 每部影片 5 分钟
本指南还包含以下内容： 专业提示 | 常见错误 | 故障排除 | 定价 | 替代方案
为什么信任本指南
I have run Splashtop daily for two years across Windows, Mac, and an iPad.
Every step here comes from real sessions, not a vendor brochure.
Splashtop is remote desktop software that connects you to a computer from anywhere.
Most people learn one thing — connect and control — then stop there.
This guide shows you how to use Splashtop feature by feature.
一步一步教你，附带截图和专业技巧。
防溅板教程
This How to Use Splashtop tutorial walks through every feature, from first install to fleet-wide patching.
防溅板
Reach any computer from anywhere with high-quality audio and video streaming. Splashtop works across Windows, 苹果, iOS, and Android, with file transfer and remote support built in. Start free — no credit card required.
Splashtop入门指南
Splashtop 需要同时安装在主机和客户端设备上。
That one-time setup takes about three minutes.
Here is what my own setup looked like:
现在让我们一步一步来。
第一步：创建您的帐户
Go to the Splashtop website and click Start Free Trial.
Enter your email and set a password.
✓ 检查点： 检查你的 收件箱 用于确认邮件。
Step 2: Install the Streamer on the Host
Download Splashtop Streamer onto the computer you want to reach.
Sign in with the same account and leave the machine powered on.
Here’s what the console looks like once a device reports in:
✓ 检查点： Your computer shows a green online dot in the device list.
Step 3: Connect From Your Client Device
Install the Splashtop 商业 app on your laptop, phone, or tablet.
Splashtop supports multiple platforms including Windows, Mac, iOS, and Android.
Tap the device name to open a remote access session.
✅ 完成： You can now access your computers remotely from anywhere.
How to Use Splashtop Autonomous Endpoint Manager
自主端点 管理 lets you patch, monitor, and fix every managed device without touching it.
以下是使用步骤。
Step 1: Open the Endpoint Management Tab
Log in to the web console and open 端点管理.
Every computer with the Streamer installed appears in the device list.
Step 2: Create a Policy
Click New Policy and pick the devices you want it to cover.
Set update windows, alert thresholds, and reboot rules.
这就是它的样子：
✓ 检查点： Your policy shows a green Applied status on each device.
Step 3: Review the Alerts Feed
Check the alerts feed each morning for failed jobs.
Filter by device group so you only see what matters.
✅ 结果： Your endpoints now patch and report on their own.
💡 专业提示： Stagger reboot windows by department so nobody loses work mid-shift.
How to Use Splashtop Splashtop Remote Support
Splashtop远程支持 lets you jump onto a user’s screen and fix the problem while they watch.
以下是使用步骤。
Step 1: Send the Session Code
Open the SOS tab and read the nine-digit code to your user.
They enter it in the small app they downloaded from your link.
Step 2: Connect and Take Control
Click Connect once the session appears in your queue.
You now see their desktop in real time.
这就是它的样子：
✓ 检查点： The user’s desktop loads inside your session window.
Step 3: Close Out the Session
Leave a session note before you disconnect.
Notes stay attached to the device record for the next technician.
✅ 结果： You fixed the issue without a site visit or a long email chain.
💡 专业提示： Ask the user to stay on the call so you can explain each fix as you make it.
How to Use Splashtop Access Manager
访问管理 lets you decide exactly who can reach which computers and when.
以下是使用步骤。
Step 1: Build Your Device Groups
Open Management and create a group per team or client.
Drag computers into the right group.
Step 2: Assign Group Permissions
Give each user or technician access to the groups they need.
Nobody sees a machine outside their assignment.
这就是它的样子：
✓ 检查点： A test user only sees the computers inside their assigned group.
Step 3: Turn On Scheduled Access
Set start and end times for contractors or temporary staff.
Access expires without anyone remembering to revoke it.
✅ 结果： Access now matches your org chart instead of a shared password list.
💡 专业提示： Require two-factor authentication for every admin before you add outside contractors.
如何使用 Splashtop 多显示器支持
多显示器支持 lets you see every remote screen at once instead of flipping between them.
以下是使用步骤。
Step 1: Start a Session on a Multi-Screen PC
Connect to a computer that has two or more displays.
The toolbar shows a monitor icon with the screen count.
Step 2: Pick Your Viewing Mode
Choose single screen, multi-window, or one merged view.
Multi-window works best on a matching local setup.
这就是它的样子：
✓ 检查点： Both remote displays render without cropping or black bars.
Step 3: Save the Layout
Splashtop remembers the mode you used for that device.
Your next session opens the same way.
✅ 结果： You can drag files between remote screens exactly as you would locally.
💡 专业提示： Drop to one screen on a slow link — fewer pixels means a sharper picture.
如何使用 Splashtop 自定义品牌
定制品牌 lets you put your own logo and colors on the app your clients download.
以下是使用步骤。
步骤 1：打开品牌设置
Go to Settings and find the branding panel.
Admin rights are required to edit it.
第二步：上传您的素材
Add a square logo and pick your brand color.
Keep the logo under one megabyte for fast loading.
这就是它的样子：
✓ 检查点： Your logo appears in the download page preview.
Step 3: Publish the Branded App
Save, then share the new download link with clients.
The old link keeps working during the switch.
✅ 结果： Clients now see your brand, not a stranger’s, when support starts.
💡 专业提示： Use a transparent PNG so the logo sits cleanly on both light and dark backgrounds.
How to Use Splashtop Real-Time Vulnerability & Patch Manager
Real-Time Vulnerability & 补丁管理 lets you find unpatched software and close the gap before someone finds it first.
以下是使用步骤。
步骤 1：运行漏洞扫描
打开 安全 tab and start a scan on a device group.
Results list each finding with a severity score.
Step 2: Sort by Severity
Handle critical items first, then work down the list.
Each entry links to the CVE detail.
这就是它的样子：
✓ 检查点： The scan count drops after the patch job completes.
Step 3: Push the Patch
Select the affected devices and click remediate.
Confirm the version number after the job finishes.
✅ 结果： Known holes are closed and you have a record showing when.
💡 专业提示： Rescan the same group an hour later — some patches only register after a restart.
如何使用 Splashtop 扩展管理门户
扩展管理门户 lets you run inventory, scripts, and reports from one browser tab.
以下是使用步骤。
Step 1: Open the Portal
Sign in on the web and open the management portal.
You can skip navigation menus by using the search bar at the top.
Step 2: Check Device Inventory
Review the hardware, OS build, and installed software per machine.
Export the list to CSV for your asset register.
这就是它的样子：
✓ 检查点： Your inventory export downloads with one row per device.
Step 3: Schedule a Report
Set a weekly report and send it to your inbox.
Reports cover session history and patch status.
✅ 结果： You have a current asset picture without walking the office.
💡 专业提示： Name devices by user and location so search returns the right machine 即刻.
如何使用 Splashtop HaloITSM 集成
HaloITSM 集成 lets you launch a support session straight from the ticket you are reading.
以下是使用步骤。
步骤 1：生成 API 密钥
Create a key in Splashtop and copy it once.
Store it in your password manager immediately.
Step 2: Paste It Into HaloITSM
Open the integrations page in Halo and add Splashtop.
Paste the key and test the connection.
这就是它的样子：
✓ 检查点： The test connection returns a success message in Halo.
Step 3: Start a Session From a Ticket
Open any ticket and click the Splashtop button.
Session notes post back to the ticket automatically.
✅ 结果： Every remote session is logged against the right ticket.
💡 专业提示： Map your Halo device names to Splashtop names first or the lookup will miss.
How to Use Splashtop SOS App Customizer
SOS应用程序定制 lets you shape the small app your users run before an attended session.
以下是使用步骤。
Step 1: Edit the SOS Template
Open the SOS settings and edit the welcome 文本.
Keep it under two short lines.
Step 2: Add a Custom Field
Ask for a ticket number or department on launch.
The value shows next to the session in your queue.
这就是它的样子：
✓ 检查点： Your custom field appears in the session queue during a test run.
Step 3: Test the Download
Run the link on a spare machine before you send it out.
Check the wording on both Windows and Mac.
✅ 结果： Sessions arrive pre-labeled, so routing takes seconds.
💡 专业提示： Add a plain-language consent line — it saves arguments about what you accessed.
如何使用 Splashtop 可靠系统配置
可靠的系统配置 lets you apply the same settings to every machine instead of one at a time.
以下是使用步骤。
Step 1: Build a Baseline
Configure one machine the way you want them all.
Save it as a configuration template.
Step 2: Apply It to a Group
Push the template to a device group.
Devices that are offline pick it up when they reconnect.
这就是它的样子：
✓ 检查点： Every device in the group reports a matching configuration state.
Step 3: Watch for Drift
The console flags machines that fall out of line.
Reapply the baseline in one click.
✅ 结果： New machines join your standard without manual setup.
💡 专业提示： Test a new baseline on two spare devices before you push it to a hundred.
Splashtop 专业技巧和快捷方式
After two years of daily sessions, these are the tips I actually use.
键盘快捷键
| 行动 | 捷径 |
|---|---|
| 切换全屏 | Ctrl + Shift + Enter |
| 切换远程监视器 | Ctrl + Shift + Right Arrow |
| Send Ctrl + Alt + Delete | Ctrl + Alt + Insert |
| Disconnect session | Ctrl + Shift + Q |
大多数人错过的隐藏功能
- File transfer both ways: Drag files straight into the session window instead of emailing them to yourself.
- Session notes: Type a note before you disconnect and it stays on the device record.
- Wake on LAN: Power on a sleeping office PC from the console if the network supports it.
避免防溅板常见错误
Mistake #1: Installing the Streamer on the Wrong Machine
❌ 错误： Putting Streamer on your laptop and expecting to reach the office desktop.
✅ 右图： Streamer goes on the host you want to reach. The client app goes on the device in your hands.
Mistake #2: Letting the Host Computer Sleep
❌ 错误： Closing the lid and walking away, then wondering why the device shows offline.
✅ 右图： Set the host power plan to never sleep, or turn on Wake on LAN before you leave.
Mistake #3: Sharing One Login Across the Team
❌ 错误： Passing a single account around so everyone can connect.
✅ 右图： Add each technician as a user and assign device groups. Your audit log then means something.
防溅板故障排除
Problem: The Session Will Not Connect
原因： Splashtop may encounter connection issues due to firewall settings.
使固定： Allow the Streamer through the firewall and open outbound port 443. Then retry the connection.
Problem: The Screen Lags or Stutters
原因： Users should check their internet connection if they experience performance issues with Splashtop.
使固定： Run a speed test, switch to a wired link, and drop the session quality one level.
Problem: A Feature Is Missing From the Menu
原因： The host and client are running different builds.
使固定： Updating Splashtop to the latest version can resolve many common issues. Update both ends, then reconnect.
📌 笔记： 如果以上方法均无法解决您的问题，请联系 Splashtop 技术支持。
Splashtop是什么？
防溅板 是 远程访问软件 for individuals and businesses.
Think of it like a long cable running from your screen to a computer somewhere else.
观看这段快速概览：
Want to watch full video content elsewhere? Use copy link to save it, add it to watch later, or open show transcript and follow along using the transcript.
On mobile you can also search with your 嗓音, and show less collapses a long description.
Judge tutorials by age, not popularity — a clip with 24k views from 1 month ago often beats one with 2.2m views from 5 years ago.
Uploads from hours ago, weeks ago, or months ago match the current interface. A walkthrough from 4 years ago or 3 years ago will not.
The 17k views walkthrough from Structured Progress LLC posted 10 months ago is a solid starting point, and a clip from 1 year ago still holds up.
If a page fails to load, please try again later.
它包含以下主要特点：
- 自主端点管理： Runs updates, alerts, and health checks across your fleet automatically.
- Splashtop Remote Support: Attended and unattended support sessions for helpdesk teams.
- 访问管理： Group-based permissions, scheduled access, and two-factor rules.
- 多显示器支持： View, span, or switch between all connected remote displays.
- 定制品牌： White-label the support app, emails, and connection prompts.
- 即时的 漏洞 & Patch Management: CVE-based scanning with one-click remediation across the fleet.
- 扩展管理门户： A single console for device inventory, actions, and audit logs.
- HaloITSM 集成： Two-way sync between Splashtop sessions and HaloITSM tickets.
- SOS应用程序定制： Custom text, fields, and consent prompts on the SOS download.
- 可靠的系统配置： Configuration baselines that keep devices consistent.
如需完整评测，请参阅我们的 Splashtop 评测.
防溅板定价
以下是 Splashtop 在 2026 年的售价：
| 计划 | 价格 | 最适合 |
|---|---|---|
| 远程访问 Solo | 每年5美元 | One person accessing their own computers |
| 远程访问专业版 | 每人每年 8.25 美元 | Small teams sharing machines |
| 访问性能 | 每人每年13美元 | Designers and 编辑 needing high frame rates |
| Splashtop 企业 | 风俗 | Large IT departments and managed service providers |
免费试用： Yes — 7 days on business plans, no credit card required.
退款保证： Yes — 30 days on annual subscriptions.
💰 性价比最高： Remote Access Pro at $8.25/person per year — it adds users and shared devices for a few dollars more than Solo.
防溅板与替代方案
Splashtop 与其他品牌相比如何？以下是竞争格局：
| 工具 | 最适合 | 价格 | 等级 |
|---|---|---|---|
| 防溅板 | Fast, affordable remote access | 每年5美元 | ⭐ 4.3 |
| 获取屏幕 | 仅限浏览器访问 | 每月 4.17 美元 | ⭐ 3.9 |
| TeamViewer | Broad device support | 每月 18.90 美元 | ⭐ 4.4 |
| AnyDesk | Low-latency sessions | 每月 32.31 美元 | ⭐ 4.3 |
| RemotePC | Budget yearly plans | 每年 22.12 美元 | ⭐ 4.0 |
| RealVNC 连接 | Cross-platform control | 每月 4.99 美元 | ⭐ 4.2 |
| 转到解决 | All-in-one IT desk | 每月 57 美元 | ⭐ 4.1 |
| ISL在线 | Self-hosted option | 每月 16.90 美元 | ⭐ 4.0 |
| BeyondTrust | 特权访问 | 风俗 | ⭐ 4.4 |
快速精选：
- 综合最佳： Splashtop — strong performance at the lowest per-seat cost
- 最佳预算： Getscreen — browser-based access from $4.17/month
- 最适合初学者： RemotePC — simple setup and flat yearly billing
- 最适合企业IT： BeyondTrust — deep 审计 and privileged access controls
🎯 防溅板替代方案
正在寻找 Splashtop 的替代品？以下是一些最佳选择：
- 🚀 获取屏幕： Runs entirely in the browser with no client install, which suits quick one-off help sessions.
- ⭐ TeamViewer： The best-known name in remote desktop software, with wide device and platform coverage.
- ⚡ AnyDesk： Light client and fast frame rates on weak connections, popular with solo technicians.
- 💰 远程PC： Flat yearly pricing with generous computer counts, aimed at small teams watching costs.
- 🔧 RealVNC 连接： Mature VNC technology with strong Linux and Raspberry Pi support for developers.
- 🏢 GoTo Resolve： Bundles remote support with ticketing and device management for mid-sized IT teams.
- 🔒 ISL在线： Can run on your own server, which helps in regulated industries with strict data rules.
- 💼 BeyondTrust： Enterprise-grade privileged remote access with heavy auditing and compliance controls.
完整列表请参见我们的 防溅板的替代方案 指导。
⚔️ 防溅板对比
以下是Splashtop与各竞争对手的对比：
- Splashtop 与 Getscreen: Getscreen is cheaper and simpler, but Splashtop wins on endpoint management and multi-monitor work.
- Splashtop 对比 TeamViewer: TeamViewer has more integrations. Splashtop costs far less for the same day-to-day remote access.
- Splashtop 与 AnyDesk: AnyDesk feels snappy on poor links. Splashtop offers deeper management and cheaper team seats.
- Splashtop 与 RemotePC 的比较: RemotePC is cheap for many machines. Splashtop gives better performance and real IT tooling.
- Splashtop 与 RealVNC Connect 对比: RealVNC suits mixed hardware. Splashtop is faster for graphics-heavy work and video playback.
- Splashtop 与 GoTo Resolve: GoTo Resolve packs more modules. Splashtop is leaner, cheaper, and quicker to set up.
- Splashtop 对阵 ISL Online: ISL Online allows on-premise hosting. Splashtop is easier to deploy and better priced per seat.
- Splashtop 对比 BeyondTrust: BeyondTrust fits regulated enterprises. Splashtop serves everyone else at a fraction of the cost.
立即开始使用 Splashtop
您已学会如何使用 Splashtop 的所有主要功能：
- ✅ 自主端点管理
- ✅ Splashtop Remote Support
- ✅ 访问管理
- ✅ 支持多显示器
- ✅ 定制品牌
- ✅ Real-Time Vulnerability & Patch Management
- ✅ 扩展管理门户
- ✅ HaloITSM 集成
- ✅ SOS 应用定制
- ✅ 可靠的系统配置
下一步： 选择一项功能，立即试用。
Most people start with Splashtop Remote Support.
只需不到5分钟。
常见问题解答
Splashtop是用来做什么的？
Splashtop is remote desktop software used to reach a computer from anywhere. People use it for remote access to work machines, IT support, file transfer, and helping family members.
Splashtop完全免费吗？
No. Splashtop offers a free trial and a limited personal tier, but paid plans start at Remote Access Solo for $5/year according to current listed pricing.
Splashtop 比 TeamViewer 更好吗？
Splashtop usually costs less and streams video more smoothly. TeamViewer has more integrations. For everyday remote access, most users find Splashtop the better value.
Splashtop 使用安全吗？
Yes. Sessions use TLS encryption, device authentication, and optional two-factor login. Risk comes from sharing credentials, not from the software itself.
Splashtop的定价机制是怎样的？
Plans are billed per person per year. Remote Access Solo is $5/year, Remote Access Pro is $8.25/person per year, and Access Performance is $13/person per year.
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