Freshsales CRM vs Nutshell CRM: Which is Best in 2025?

por | mar 2, 2025

Ganhador
CRM Freshsales
4.5
  • Email Management
  • Workflow Automation
  • Clear and Organized Deals
  • Sales Sequences
  • Awesome Web Forms
  • Teste gratuito disponível
  • Paid Plans from $9/month
Vice-campeão
Nutshell CRM
3.2
  • Sales automation
  • Email automation
  • Contact management
  • Relatórios e análises
  • Team collaboration
  • Teste gratuito disponível
  • Paid Plans from $13/month
Freshsales CRM vs Nutshell CRM

Escolhendo o certo CRM feels like a massive headache.

You’re looking at Freshsales CRM vs Nutshell CRM, and honestly, they both seem pretty good. 

Imagine choosing the wrong one. You’ll waste time and money and maybe even lose customers.

Don’t worry—we’ll break it down for you.

We’ll examine the key differences between Freshsales CRM and Nutshell CRM. 

Visão geral

We’ve spent hands-on time with Freshsales and Nutshell CRM, putting them through real-world scenarios.

Our comparison comes from direct use, exploring features, and understanding how they fit into different business needs.

CTA do Freshsales
4.5de 5

Freshsales CRM might be the one for you. Its intuitive interface makes it an excellent choice.

Preços: It has a free trial. The premium plan starts at $9/month.

Principais características:

  • Contact Management
  • Deal Tracking
  • Reporting and Analytics
Nutshell CRM CTA
3.2de 5

Resumo CRM helps you automate sales and manage customer relationships site properly. Explore it!

Preços: It has a free trial. The premium plan starts at $13/month.

Principais características:

  • Contact management
  • Sales automation
  • Email marketing

What is Freshsales CRM?

Okay, let’s talk about Freshsales CR.

What’s it all about? It is a sales-focused tool.

It helps you manage leads and close deals faster.

Think of it as your sales team’s best friend. It also keeps everything organized.

Explore também nossos favoritos Freshsales CRM alternatives

Freshsales Homepagee

Nossa opinião

CTA do Freshsales

Freshsales CRM is a solid choice for businesses prioritizing ease of use and affordability. It’s a great way to use CRM without a steep learning curve.

Principais benefícios

  • Interface amigável: Easy to navigate and learn.
  • Built-in phone and email: Connect with customers directly from the platform.
  • AI-powered insights: Get helpful suggestions and predictions.
  • Preços acessíveis: Offers a free plan and competitive paid plans.

Preços

  • Crescimento + 500 contatos de marketing: US$ 9/usuário/mês.
  • Pro + 500 contatos de marketing: US$ 39/usuário/mês.
  • Empresa + 500 contatos de marketing: US$ 59/usuário/mês.
Freshsales crm pricing

Prós

  • Intuitivo e fácil de usar.
  • Opções de preços acessíveis.
  • Great for small businesses.
  • Helpful AI-powered features.

Contras

  • Opções de personalização limitadas.
  • Reporting could be more robust.
  • There are not as many integrations as some competitors

What is Nutshell CRM?

Now let’s examine Nutshell crm, which was also built for sales teams, focusing on collaboration.

It keeps everyone on the same page.

Think of it as your team’s central hub.

Explore também nossos favoritos Nutshell CRM alternatives

Nutshell CRM Homepage

Nossa opinião

Nutshell CRM CTA

Ditch the chaos and grow your business! Nutshell CRM helps you automate sales and manage customer relationships site properly. Try Nutshell CRM software free and see the difference!

Principais benefícios

  • Effortless contact management: Keep all your customer information organized in one place. Easily access contact details, communication history, and notes.
  • Construído em email marketing: Send targeted email campaigns to your leads and customers. Nurture relationships and drive sales with automated email sequences.
  • Sales automation: Streamline your sales process with automated workflows. Reduce manual tasks and focus on closing deals.
  • Excellent customer support: Nutshell’s top-notch customer support team is known for being responsive and helpful.

Preços

  • Foundation: $13/user/month.
  • Crescimento: $25/user/month.
  • Pró: $42/user/month.
  • Negócios: US$ 59/usuário/mês.
  • Empresa: US$ 79/usuário/mês.
Nutshell CRM Pricing

Prós

  • Interface muito amigável.
  • Affordable pricing for small businesses.
  • Excellent customer support team.
  • Fácil de configurar e personalizar.
  • Includes built-in email marketing.

Contras

  • Fewer features than Pipedrive.
  • Reporting could be more robust.
  • Integrações limitadas de terceiros.
  • Not ideal for large or complex sales teams.
  • O aplicativo móvel pode ser melhorado.

Comparação de recursos

Choosing the right customer relationship management system is key.

We’re putting these two head-to-head to see how they handle key tasks.

This quick look should fazer your decision a lot easier!

1. AI-Powered Insights

  • Freshsales CRM: This is where Freddy AI shines. It provides deal insights and helps score leads. It can even draft emails for you, saving a few seconds of effort on repetitive tasks.
  • Nutshell CRM: Nutshell offers AI features in its higher tiers, focusing on summarizing contacts’ timelines and assisting with pipeline design.

2. Sales Automation

  • Freshsales CRM: It has strong sales automação for workflows and task assignment. You can create detailed sequences to automate your sales activities.
  • Nutshell CRM: Offers great sales automation with personal email sequences and auto-updates to your pipeline. It’s known for being easy to automate follow-ups.

3. Contact Management

  • Freshsales CRM: Gives a 360-degree view of the customer dados. You get automatic contact management updates from email and live chat.
  • Nutshell CRM: Excellent contact management with easy import tools. It centralizes all communications, ensuring the data is always there for every contact.

4. Multiple Pipelines

  • Freshsales CRM: Supports the creation of multiple pipelines in its Pro and Enterprise plans, making it perfect for managing different sales funnel strategies.
  • Nutshell CRM: Also supports multiple pipelines in its Pro and higher tiers, offering a visual, drag-and-drop ability to manage your deals.

5. Reporting and Analytics

  • Freshsales CRM: Provides a full reporting suite with customizable dashboards. AI-powered forecasting gives a clear view of sales performance.
  • Nutshell CRM: Includes a full reporting suite—Activity, Funnel, and Forecast reports. Its focus is on making reports simple for medium-sized businesses to understand.

6. Email and Calendar Sync

  • Freshsales CRM: Offers seamless email templates and calendar sync with popular providers like Gmail and Outlook.
  • Nutshell CRM: Includes reliable email templates and calendar sync to ensure all appointments and communications are on the same date.

7. Customization and Custom Fields

  • Freshsales CRM: Highly customizable, supporting advanced custom fields and the ability to create custom modules (Enterprise).
  • Nutshell CRM: Very strong in customization, offering custom fields and multiple pipeline options. The interface allows you to customize the site properly.

8. Integration Ecosystem

  • Freshsales CRM: Being part of Freshworks products, it offers native integration with other Freshworks products like Freshdesk.
  • Nutshell CRM: Provides solid integration with essential third-party apps and offers API access for custom connections.

9. Free Tier and Trial

  • Freshsales CRM: Offers a free plan for up to 3 user per month, and a free trial on paid plans—no credit card required to start a new account.
  • Nutshell CRM: Provides a free trial on all plans. It doesn’t offer a permanent free tier but focuses on delivering excellent value on its paid plans.

What to Look For When Choosing CRM Software?

Choosing a CRM is a big deal. You want to make sure it’s the right fit for your company.

Here are a few final points that truly matter:

  • Segurança and Audit: Does it have strong security? Look for a full auditoria log. You need tracking of who did what. The system must confirm: verification successful waiting.
  • Support and Access: Can you get free live support from a human? Is there good support on your mobile dispositivos?
  • Experiência do usuário: Is it simple for a single user or a large team? The process of getting a new account should take just a few seconds.
  • Technical Details: Check the fine print. Look for information like a unique ray id for troubleshooting. The browser experience must be fast.
  • Ecosystem: Does the foundation of the system fit your needs? Can you easily add-ons? Does it handle multiple pipelines?
  • Data Reliability: The connection must be stable. You should be able to review your customer data anytime. It must respond quickly when verifying information on the website.
  • Future-Proofing: Does it support different languages? Will it handle complex salesforce actions? Can it manage large territories?

Veredicto final

So, which one wins? For most businesses, we lean towards Freshsales CRM.

Why? Its potent mix of AI, automation, and ease of use is demonstrated during the free trial.

Você pode personalize it. Plus, it fits well for marketing teams and sales.

Nutshell is good, but Freshsales gives you more bang for your buck.

If you need a solid FreshSales alternative, Nutshell works.

However, after our tests, Freshsales wins. We’ve used both, and we think you’ll find Freshsales to be a wise choice.

More of Freshsales CRM

Here’s a brief comparison of Freshsales CRM with these software solutions:

  • Freshsales CRM vs Pipedrive: Freshsales CRM provides a comprehensive sales solution with integrated communication and AI, whereas Pipedrive excels in visual sales pipeline organization and deal tracking.
  • Freshsales vs GoHighLevel: GoHighLevel is a robust, all-in-one platform with strong marketing automation and a steeper learning curve, often favored by agencies. Freshsales focuses more on streamlined sales processes and ease of use.
  • Freshsales CRM vs Keap: Freshsales CRM emphasizes intuitive sales management and AI-powered insights; Keap offers powerful sales and marketing automation with a focus on contact management.
  • Freshsales CRM vs ActiveCampaign: Freshsales CRM is a dedicated sales CRM with built-in phone and email; ActiveCampaign is strong in marketing automation, email campaigns, and advanced segmentation.
  • Freshsales CRM vs Hubspot: Freshsales CRM offers AI-powered sales tools and a quicker setup; HubSpot provides an extensive all-in-one suite covering marketing, sales, and customer service.
  • Freshsales CRM vs Clickfunnels: Freshsales CRM is a sales-focused CRM for managing customer interactions, whereas ClickFunnels is a specialized tool for building sales funnels and landing pages.
  • Freshsales CRM vs Folk: Freshsales CRM offers a comprehensive sales platform with AI and automation; Folk focuses on simple, collaborative contact management and visual pipeline organization.
  • Freshsales CRM vs Instantly: Freshsales CRM is a full-fledged sales CRM with robust features; Instantly is primarily an email outreach and cold email automation ferramenta.
  • Freshsales CRM vs ClickUp: Freshsales CRM is designed for streamlining sales processes and managing pipelines; ClickUp is a versatile work OS that encompasses project management, tasks, and CRM functionalities.
  • Freshsales CRM vs Monday CRM: Freshsales CRM provides a dedicated sales solution with intelligent insights, while Monday CRM offers highly customizable boards for managing workflows, including CRM.
  • Freshsales CRM vs Capsule CRM: Freshsales CRM offers a more robust sales CRM with AI features; Capsule CRM focuses on straightforward contact management and sales opportunity tracking.
  • Freshsales CRM vs Insightly: Freshsales CRM is a dedicated sales tool with AI and comprehensive sales automation; Insightly provides a broader CRM experience, including strong project management capabilities.
  • Freshsales CRM vs Salesforce: Freshsales CRM offers an intuitive, AI-powered sales platform with competitive pricing; Salesforce is a highly customizable, enterprise-grade CRM with an extensive ecosystem and advanced features.
  • Freshsales CRM vs Zendesk: Freshsales CRM focuses on sales automation and pipeline management, while Zendesk is primarily a customer service platform with robust ticketing and support features.

More of Nutshell CRM

Here’s a brief comparison of Nutshell CRM with these software solutions:

  • Nutshell vs Pipedrive: It stands out for its visual pipeline management, while Nutshell focuses on user-friendliness and simplicity.
  • Nutshell CRM vs GoHighLevel: Nutshell CRM is a sales-focused CRM that emphasizes ease of use and pipeline management, while GoHighLevel offers a broader suite of marketing, sales, and agency management tools.
  • Nutshell CRM vs Keap: Nutshell CRM focuses on simplifying sales processes and collaboration; Keap provides advanced marketing automation and lead management features.
  • Nutshell CRM vs ActiveCampaign: Nutshell CRM streamlines sales and contact tracking, while ActiveCampaign excels at sophisticated marketing automation, segmentation, and email campaigns.
  • Nutshell CRM vs Hubspot: Nutshell CRM offers an intuitive interface for sales pipeline management and customer relationships, while HubSpot provides an extensive all-in-one platform for marketing, sales, and service.
  • Nutshell CRM vs Clickfunnels: Nutshell CRM is a dedicated sales-focused CRM; ClickFunnels specializes in building sales funnels and landing pages to drive conversions.
  • Nutshell CRM vs Folk: Nutshell CRM is a sales-focused CRM with robust reporting and pipeline management; Folk emphasizes collaborative contact organization and AI-powered enrichment.
  • Nutshell CRM vs Instantly: Nutshell CRM focuses on managing sales pipelines and customer interactions, while Instantly is geared towards high-volume cold email outreach and lead generation.
  • Nutshell CRM vs ClickUp: Nutshell CRM is a specialized tool for sales and customer relationship management, while ClickUp is a versatile work management platform that includes CRM functionalities.
  • Nutshell CRM vs Monday CRM: Nutshell CRM provides a streamlined sales process with clear pipeline visualization; Monday CRM offers highly customizable visual workflows and strong team collaboration across various functions.
  • Nutshell CRM vs Capsule CRM: Nutshell CRM focuses on intuitive sales pipeline management and automation; Capsule CRM is a simpler contact manager primarily for tracking sales opportunities.
  • Nutshell CRM vs Insightly: Nutshell CRM emphasizes ease of use for small business sales teams; Insightly offers a more comprehensive CRM with additional project management capabilities.
  • Nutshell CRM vs Freshsales CRM: Nutshell CRM provides an easy-to-use sales pipeline and team collaboration; Freshsales CRM includes AI-driven insights and broader sales force automation.
  • Nutshell CRM vs Salesforce: Nutshell CRM offers a straightforward, affordable solution for small to mid-sized businesses; Salesforce is a highly scalable, feature-rich enterprise CRM.

Perguntas frequentes

Is Freshsales CRM better than Nutshell CRM for small businesses?

Freshsales CRM often edges out Nutshell CRM for pequenas empresas due to its AI-driven features and comprehensive automation, which can significantly streamline sales processes. However, Nutshell’s strong team collaboration tools are valuable if that’s your priority.

Does Nutshell CRM offer good reporting tools?

Yes, Nutshell CRM provides robust reporting and analytics. You can customize dashboards and reports to track key sales metrics, offering valuable insights into your sales performance and pipeline.

Can I try Freshsales CRM or Nutshell CRM for free?

Both Freshsales CRM and Nutshell CRM offer a free trial, allowing you to explore their features and determine which platform best suits your business needs before committing to a paid plan.

Which CRM is more straightforward to integrate with other tools?

Freshsales CRM generally offers a broader range of integrations, especially within the Freshworks suite. However, Nutshell CRM integrates with essential business applications, and API access allows for custom integrations.

Which CRM is more affordable?

Both CRMs have similar starting prices, but the overall cost depends on the features and number of users. Carefully compare the pricing tiers and consider your requirements to determine the most cost-effective option.

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