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How to Use Monday CRM: Complete Feature Guide (2026)

par | Last updated Feb 19, 2026

Quick Start

This guide covers every Monday CRM feature:

Time needed: 5 minutes per feature

Also in this guide: Pro Tips | Common Mistakes | Dépannage | Tarification | Alternatives

Why Trust This Guide

I’ve used Monday CRM for over 12 months and tested every feature covered here. This tutorial comes from real hands-on experience — not marketing fluff or vendor screenshots.

comment utiliser le lundi

Lundi CRM is one of the most powerful CRM tools available today.

But most users only scratch the surface of what it can do.

This guide shows you how to use every major feature.

Step by step, with screenshots and pro tips.

Monday CRM Tutorial

This complete Monday CRM tutorial walks you through every feature step by step, from initial setup to advanced tips that will make you a power user.

CRM du lundi

Manage your entire sales cycle in one visual workspace. Monday CRM gives you customizable pipelines, built-in automations, and real-time dashboards. Start your 14-day free trial — no credit card required.

Getting Started with Monday CRM

Before using any feature, complete this one-time setup.

It takes about 3 minutes.

Now let’s walk through each step.

Step 1: Create Your Account

Go to monday.com/crm and click “Get Started.”

Enter your work email and create a password.

You can also sign up with Google or Microsoft.

Checkpoint: Vérifiez votre boîte de réception for a confirmation email.

Step 2: Choose Monday CRM Product

After signing up, select “CRM” as your product.

Monday offers several products — pick the CRM workspace.

You’ll get a 14-day free trial of the Pro plan.

Here’s what the dashboard looks like:

Monday Top benefits

Checkpoint: You should see the CRM workspace with default boards.

Step 3: Complete Initial Setup

Monday CRM will ask about your team size and goals.

Select your industry and preferred CRM template.

You’ll get pre-built boards for leads, contacts, and deals.

✅ Done: You’re ready to use any feature below.

How to Use Monday CRM Contact Management

Gestion des contacts lets you store and organize every lead and client in one place.

Here’s how to use it step by step.

Watch Contact Management in action:

Monday Contact Management

Now let’s break down each step.

Step 1: Open the Contacts Board

Click “Contacts” in your CRM workspace sidebar.

You’ll see a default board with columns for name, email, phone, and company.

Step 2: Add Your First Contact

Click “+ Add item” at the top of the board.

Fill in the contact’s name, email, and phone number.

You can also import contacts from a CSV file or a web form.

Checkpoint: Your contact appears as a new row on the board.

Step 3: Customize Contact Columns

Click the “+” icon to add new columns like “Lead Source” or “Deal Value.”

Choose from 30+ column types including status, date, and dropdown.

✅ Result: You have a fully organized contacts board with custom fields.

💡 Conseil de pro : Use the “People” column to assign contact ownership to specific team members for clear accountability.

How to Use Monday CRM Sales Pipeline

Pipeline des ventes lets you track every deal from first contact to closed-won.

Here’s how to use it step by step.

Watch Sales Pipeline in action:

Monday Sales Pipeline

Now let’s break down each step.

Step 1: Open the Deals Board

Click “Deals” in the CRM workspace sidebar.

You’ll see a default pipeline with stages like Discovery, Proposal, and Negotiation.

Step 2: Create a New Deal

Click “+ Add item” and enter the deal name.

Set the deal value, close date, and assign a team member.

Link the deal to an existing contact or company.

Checkpoint: Your deal shows up in the first pipeline stage.

Step 3: Move Deals Through Stages

Drag and drop deals between pipeline stages as they progress.

Update the status column to reflect the current deal stage.

✅ Result: You have a visual pipeline showing every deal and its current stage.

💡 Conseil de pro : Set up a “Close Probability” column and a “Forecast Value” column to predict monthly revenue more accurately.

How to Use Monday CRM Automations

Automations lets you save hours by automating repetitive sales tasks.

Here’s how to use it step by step.

Watch Automations in action:

Monday Automations

Now let’s break down each step.

Step 1: Open the Automation Center

Click the lightning bolt icon at the top of any board.

You’ll see the automation center with pre-built recipes.

Step 2: Choose an Automation Recipe

Parcourir categories like “Notifications,” “Status Changes,” or “Due Dates.

Select a recipe like “When status changes to Done, notify someone.”

Customize the trigger and action to match your workflow.

Checkpoint: The automation appears in your active automations list.

Step 3: Test Your Automation

Change a deal’s status to trigger the automation.

Confirm the action fires correctly — check for the notification or status change.

✅ Result: Your automation runs automatically every time the trigger fires.

💡 Conseil de pro : The Standard plan only gives you 250 automation actions per month. Upgrade to Pro for 25,000 actions if your team is active.

How to Use Monday CRM Work Management

Work Management lets you manage projects and tasks right alongside your deals.

Here’s how to use it step by step.

Watch Work Management in action:

Monday Work Management

Now let’s break down each step.

Step 1: Create a Project Board

Click “+ Add” in the sidebar and choose “New Board.”

Name it after your project and select a template or start from scratch.

Step 2: Add Tasks and Assign Owners

Add items to the board — each item is a task.

Use the “People” column to assign each task to a team member.

Set due dates and status columns for each task.

Checkpoint: Your project board shows tasks with owners and deadlines.

Use the “Connect Boards” column to link a deal to its project board.

This bridges sales and delivery in a single workspace.

✅ Result: Closed deals automatically flow into project delivery boards.

💡 Conseil de pro : Create an automation that generates a new project board when a deal’s status changes to “Won.”

How to Use Monday CRM Dashboard Customization

Dashboard Customization lets you build visual reports to track your sales KPIs.

Here’s how to use it step by step.

Watch Dashboard Customization in action:

Monday Dashboard customization

Now let’s break down each step.

Step 1: Create a New Dashboard

Click “+ Add” in the sidebar and choose “New Dashboard.”

Name it something descriptive like “Sales Performance Q1.”

Step 2: Add Widgets

Click “+ Add Widget” and choose from charts, numbers, or tables.

Connect each widget to a specific board like Deals or Contacts.

Configure filters to show the exact données vous avez besoin.

Checkpoint: Your dashboard shows live data from connected boards.

Step 3: Share Your Dashboard

Click “Share” to give team members or managers access.

Set permissions to control who can view or edit the dashboard.

✅ Result: You have a live dashboard showing all your key sales metrics.

💡 Conseil de pro : Combine data from up to 10 boards in a single dashboard (50 boards on Enterprise) for a full revenue overview.

How to Use Monday CRM Resource Management

Gestion des ressources lets you monitor team capacity and balance workloads.

Here’s how to use it step by step.

Watch Resource Management in action:

Monday Resource management

Now let’s break down each step.

Step 1: Open the Workload View

Click the view selector at the top of your board.

Select “Workload” from the list of available views.

Step 2: Set Capacity Limits

Define each team member’s weekly capacity in hours or story points.

The view highlights overloaded team members in red.

Checkpoint: You see a color-coded view of each person’s workload.

Step 3: Rebalance Work

Drag tasks from overloaded team members to those with capacity.

The workload chart updates in real time as you reassign.

✅ Result: Your team has balanced workloads with no one person overwhelmed.

💡 Conseil de pro : Check workload view every Monday morning to catch bottlenecks before they slow your sales cycle.

How to Use Monday CRM Kanban Board

Tableau Kanban lets you visualize deals and tasks as cards in a drag-and-drop view.

Here’s how to use it step by step.

Watch Kanban Board in action:

Monday Kanban Board

Now let’s break down each step.

Step 1: Switch to Kanban View

Click the view selector at the top of your board.

Select “Kanban” from the dropdown.

Step 2: Configure Your Columns

Choose which status column defines the Kanban lanes.

Each status value becomes a column — like “New Lead,” “Contacted,” and “Qualified.”

Checkpoint: Your deals appear as cards organized by status.

Step 3: Drag Cards Between Lanes

Drag a deal card from one column to the next as it progresses.

The status updates automatically when you move the card.

✅ Result: You have a visual board showing every deal’s progress at a glance.

💡 Conseil de pro : Click any card to open its full details without leaving the Kanban view. Add notes, files, and updates right there.

How to Use Monday CRM Gantt Chart

Diagramme de Gantt lets you plan project timelines and track progress visually.

Here’s how to use it step by step.

Watch Gantt Chart in action:

Monday Gantt Chart

Now let’s break down each step.

Step 1: Add a Timeline Column

Click “+” on your board to add a “Timeline” column.

Set start and end dates for each task or deal milestone.

Step 2: Switch to Gantt View

Click the view selector and choose “Gantt.”

Your tasks appear as horizontal bars on a timeline.

Checkpoint: You see a timeline with color-coded bars for each task.

Step 3: Set Dependencies

Click a task bar and drag a connector to another task.

This creates a dependency — the second task can’t start until the first finishes.

✅ Result: You have a full project timeline with task dependencies.

💡 Conseil de pro : Use the critical path feature to identify which tasks directly affect your project deadline.

How to Use Monday CRM Integrations Center

Centre d'intégration lets you connect Monday CRM to the tools you already use.

Here’s how to use it step by step.

Watch Integrations Center in action:

Monday Integrations Center

Now let’s break down each step.

Step 1: Open the Integrations Menu

Click the “Integrate” button at the top of any board.

You’ll see a library of 200+ available integrations.

Step 2: Connect Your App

Search for your tool — like Gmail, Slack, HubSpot, or Zoom.

Click the integration and follow the authorization prompts.

Choose which board the integration should connect to.

Checkpoint: The connected app shows a green “Active” badge.

Step 3: Configure Integration Rules

Set triggers like “When a new email arrives, create an item.”

Customize which data fields sync between the two platforms.

✅ Result: Data flows automatically between Monday CRM and your connected tools.

💡 Conseil de pro : Set up 2-way email sync with Gmail or Outlook to log all client communication directly in the CRM.

How to Use Monday CRM Smart Workflow Automation

Smart Workflow Automation lets you build advanced multi-step workflows with conditions.

Here’s how to use it step by step.

Watch Smart Workflow Automation in action:

Monday Smart Workflow Automation

Now let’s break down each step.

Step 1: Create a Custom Automation

Click the automation icon and select “Create custom automation.”

Choose a trigger like “When a status changes” or “When a date arrives.”

Step 2: Add Conditions and Actions

Add conditions like “Only if deal value is above $5,000.”

Then add actions like “Notify manager” and “Move item to another board.”

Chain multiple actions to build complex workflows.

Checkpoint: Your workflow shows all steps in a visual flow.

Step 3: Activate and Monitor

Click “Save” to activate the workflow.

Check the automation log to verify it runs correctly.

✅ Result: Complex workflows run automatically without manual intervention.

💡 Conseil de pro : Use cross-board automations to move a won deal from the sales board to a client onboarding board automatically.

Monday CRM Pro Tips and Shortcuts

After testing Monday CRM for over 12 months, here are my best tips.

Raccourcis clavier

ActionShortcut
Open quick searchCtrl + K (Cmd + K on Mac)
Create new itemCtrl + Shift + N
Open notificationsCtrl + Shift + I
Open board settingsCtrl + Shift + S

Hidden Features Most People Miss

  • Batch actions: Select multiple items to change their status, assignee, or date all at once.
  • Updates section: Click any item to open a comment thread. Tag teammates to get answers without leaving the board.
  • Board templates: Save any board as a template. Reuse it for new clients or projects in seconds.

Monday CRM Common Mistakes to Avoid

Mistake #1: Putting Everything on One Board

❌ Wrong: Cramming leads, deals, contacts, and projects into a single board.

✅ Right: Create separate boards for leads, contacts, deals, and projects. Link them with “Connect Boards” columns.

Mistake #2: Ignoring Automation Limits

❌ Wrong: Building dozens of automations on the Standard plan and hitting the 250-action monthly limit.

✅ Right: Track your automation usage in Settings. Upgrade to Pro for 25,000 monthly actions if you need more.

Mistake #3: Skipping the Dashboard Setup

❌ Wrong: Running your sales team without a dashboard and checking individual boards for updates.

✅ Right: Build a sales dashboard on day one. Add widgets for deal value, pipeline stage, and team performance.

Monday CRM Troubleshooting

Problem: Automations Stopped Working

Cause: You’ve hit your monthly automation action limit.

Réparer: Go to Settings > Usage to check your remaining actions. Upgrade your plan or wait for the monthly reset.

Problem: Emails Not Syncing with CRM

Cause: Two-way email sync requires the Standard plan or higher.

Réparer: Verify your plan supports email sync. Re-authorize your Gmail or Outlook connection in Settings > Integrations.

Problem: Dashboard Shows No Data

Cause: Widgets aren’t connected to the correct board or have active filters hiding data.

Réparer: Click the widget settings icon. Confirm it’s linked to the right board and clear any restrictive filters.

📌 Note: If none of these fix your issue, contact Monday CRM support via the help widget in the bottom-right corner.

Qu'est-ce que Monday CRM ?

CRM du lundi is a customer relationship management tool that helps you manage your entire sales cycle in one visual workspace.

Think of it like a super-flexible spreadsheet that tracks leads, deals, and projects — with built-in automations.

Watch this quick overview:

Monday CRM Review: Best CRM & Project Management App?

It includes these key features:

  • Gestion des contacts : Store and organize all leads, clients, and companies in one board.
  • Pipeline des ventes : Track deals from discovery to close with visual drag-and-drop stages.
  • Automatisations : Automate follow-ups, status changes, and notifications to save time.
  • Work Management: Manage projects alongside your sales process in one platform.
  • Dashboard Customization: Build live dashboards with charts and widgets to track KPIs.
  • Kanban Board: View deals and tasks as cards you can drag between status columns.
  • Gantt Chart: Plan timelines and set dependencies for project milestones.
  • Integrations Center: Connect 200+ tools like Gmail, Slack, HubSpot, and Zoom.

For a full review, see our Monday CRM review.

monday homepage

Tarifs CRM du lundi

Here’s what Monday CRM costs in 2026:

PlanPrixIdéal pour
Basique10 $/utilisateur/moisSmall teams needing unlimited boards and pipelines
Standard14 $/utilisateur/moisGrowing teams that need email sync and automations
Pro24 $/utilisateur/moisSales teams needing forecasting, sequences, and 25K automations
EntrepriseTarification personnaliséeLarge organizations needing HIPAA compliance and advanced sécurité

Essai gratuit : Yes — 14-day free trial of the Pro plan, no credit card required.

Garantie de remboursement : Yes — full refund within 30 days of annual purchase.

prix du lundi

💰 Best Value: Pro plan — unlocks sales forecasting, email sequences, and 25,000 monthly automation actions.

Monday CRM vs Alternatives

How does Monday CRM compare? Here’s the competitive landscape:

Watch this comparison:

6 monday.com Alternatives: Best for Project Management

Here’s a side-by-side look at the top CRM tools:

OutilIdéal pourPrixRating
CRM du lundiVisual pipelines and project handoffs$10/user/mo⭐ 4.2
HubSpotFree CRM with marketing tools$0 (Free tier)⭐ 4.0
PipedriveSales-focused pipeline management$14/user/mo⭐ 4.3
ClickUpAll-in-one project and CRM tool$7/user/mo⭐ 4.3
SalesforceEnterprise-grade CRM for large teams$25/user/mo⭐ 4.5
Zoho CRMBudget-friendly with AI features$14/user/mo⭐ 4.1

Quick picks:

  • Best overall: Monday CRM — best for teams that want visual sales and project management in one place.
  • Best budget: HubSpot — free CRM with solid contact management and email tracking.
  • Best for beginners: Pipedrive — dead-simple interface built for sales reps.
  • Best for enterprise: Salesforce — unmatched depth for large, complex sales organizations.

🎯 Monday CRM Alternatives

  • Pipedrive: Une entreprise axée sur les ventes CRM Reconnue pour ses pipelines de vente visuels intuitifs, qui aident les équipes à gérer les transactions et à suivre efficacement les progrès.
  • Gardez: Spécialisée dans l'automatisation pour les petites entreprises, combinant les fonctionnalités CRM avec le marketing par e-mail et la gestion du pipeline des ventes.
  • ActiveCampaign: Une plateforme d'automatisation de l'expérience client qui intègre les fonctionnalités marketing, commerciales et e-commerce, permettant une communication personnalisée et des flux de travail automatisés.
  • HubSpot: Une plateforme largement reconnue offrant une suite de « hubs » pour les ventes, le marketing, le service client, la gestion de contenu et les opérations, idéale pour les entreprises à la recherche de solutions intégrées.
  • ClickFunnels: Principalement un entonnoir de vente et une page de destination constructeur, avec des capacités de collecte de prospects et de marketing par e-mail de base, axées sur les campagnes en ligne orientées conversion.
  • Populaire: Une solution simple, intégrée et proactive CRM avec des fonctionnalités telles que les pipelines de vente, les campagnes par e-mail, la gestion des contacts et l'automatisation des flux de travail.
  • GoHighLevel: This is great for marketing and sales teams. It helps you build pages and send many texts. It is a powerful tool for growing your agency.
  • Immédiatement: Cette société se concentre sur la prospection de prospects et le démarchage par e-mail, et propose des services de gestion de la relation client, de suivi des prospects et d'automatisation des processus de vente.
  • ClickUp: Une plateforme de gestion du travail polyvalente et personnalisable pouvant fonctionner comme un CRM, offrant des fonctionnalités telles que la gestion des contacts, la visualisation du pipeline des ventes, l'intégration de la messagerie électronique et des tableaux de bord personnalisables.
  • Capsule CRM: Un CRM axé sur la croissance et conçu pour la simplicité, aidant les entreprises à gérer leurs contacts, suivre leurs transactions commerciales et entretenir leurs relations clients grâce à des fonctionnalités telles que la gestion de plusieurs pipelines et des tâches.
  • Perspicace: A CRM Adapté aux petites et moyennes entreprises, il offre la gestion des contacts et des projets, l'automatisation des flux de travail et des rapports robustes, ainsi qu'une interface conviviale.
  • CRM Freshsales: Une option économique offrant de nombreuses fonctionnalités pour les équipes commerciales, notamment la communication avec les prospects, des outils de conversion, la notation des prospects basée sur l'IA et de solides capacités d'intégration.
  • Salesforce: Une plateforme CRM robuste et leader du secteur, offrant de nombreuses fonctionnalités pour les ventes, le marketing et le service client, reconnue pour sa grande personnalisation et son évolutivité pour les grandes entreprises.
  • Zendesk: Principalement une plateforme de service client et d'assistance offrant également des fonctionnalités CRM robustes, assurant la gestion et l'analyse complètes des interactions clients.

Looking for Monday CRM alternatives? Here are the top options:

For the full list, see our Alternatives CRM du lundi guide.

⚔️ Monday CRM Compared

Voici une brève comparaison de Monday CRM avec ces solutions logicielles :

  • CRM du lundi vs Pipedrive: Monday CRM est un système de gestion de travail polyvalent doté de fonctionnalités robustes de gestion de projets et d'équipes. Pipedrive est un CRM axé sur les ventes, reconnu pour sa gestion visuelle du pipeline et ses outils de conclusion de ventes.
  • Lundi contre GoHighLevelMonday est idéal pour la gestion de projets et de tâches d'équipe. Il permet un suivi visuel du travail. GoHighLevel, quant à lui, est un outil tout-en-un pour le marketing et les ventes.
  • CRM contre Keap lundi: Monday CRM propose des flux de travail visuels hautement personnalisables pour la collaboration d'équipe et la gestion des clients, tandis que Keap offre une automatisation puissante des ventes et du marketing conçue pour les petites entreprises.
  • CRM du lundi vs ActiveCampaign: Monday CRM se concentre sur la collaboration visuelle et les tableaux de bord personnalisables pour le suivi des projets et des relations clients, tandis qu'ActiveCampaign excelle dans l'automatisation avancée du marketing par e-mail, la segmentation et les analyses détaillées.
  • Lundi CRM vs Hubspot: Monday CRM offre une plateforme visuelle et flexible pour la gestion des projets et des données clients, tandis que HubSpot propose une suite complète d'outils de marketing, de vente et de service client.
  • CRM du lundi vs Clickfunnels: Monday CRM est un système d'exploitation de travail flexible doté de solides fonctionnalités CRM ; ClickFunnels est principalement un outil de création d'entonnoirs de vente permettant de créer des pages de destination et d'automatiser les processus de conversion des ventes.
  • CRM du lundi vs Folk: Monday CRM propose des flux de travail visuels et une collaboration hautement personnalisables pour des équipes diverses ; Folk se concentre sur une gestion et un enrichissement intuitifs et collaboratifs des contacts grâce à une interface simple.
  • CRM du lundi vs Instantané: Monday CRM est un système d'exploitation de travail flexible doté de fonctionnalités CRM pour la gestion visuelle des processus ; il se spécialise instantanément dans l'automatisation. courriel froid prospection et génération de leads à grande échelle.
  • Lundi CRM vs ClickUp: Monday CRM privilégie une gestion de projets et de tâches visuelle et conviviale ; ClickUp est une plateforme de productivité tout-en-un offrant de nombreuses fonctionnalités pour la gestion des tâches, la gestion de la relation client (CRM) et bien plus encore.
  • CRM lundi vs CRM capsule: Monday CRM offre une personnalisation poussée des flux de travail et des projets, intégrant des fonctionnalités CRM ; Capsule CRM est un gestionnaire de contacts plus simple et plus abordable, principalement axé sur le suivi des ventes.
  • CRM du lundi vs Insightly: Monday CRM offre une plateforme hautement personnalisable pour la gestion de projets et de relations clients, tandis qu'Insightly propose un CRM plus traditionnel avec gestion de projet intégrée.
  • Monday CRM vs Freshsales CRM: Monday CRM est un système d'exploitation professionnel polyvalent doté de fonctionnalités CRM permettant un suivi personnalisable. Freshsales CRM, quant à lui, est un CRM de vente dédié, avec une gestion des leads et une automatisation basées sur l'IA.
  • Lundi CRM vs Salesforce: Monday CRM offre une plateforme flexible, visuelle et hautement personnalisable pour répondre à divers besoins commerciaux ; Salesforce est un CRM de niveau entreprise doté de fonctionnalités étendues et approfondies pour les opérations de vente et de marketing complexes.
  • Lundi CRM vs Zendesk: Monday CRM excelle dans la gestion visuelle de projets et la collaboration d'équipe pour les ventes et autres fonctions. Zendesk, quant à lui, est une plateforme spécialisée dans le service client, axée sur la gestion des tickets et le support.

Start Using Monday CRM Now

You learned how to use every major Monday CRM feature:

  • ✅ Contact Management
  • ✅ Sales Pipeline
  • ✅ Automations
  • ✅ Work Management
  • ✅ Dashboard Customization
  • ✅ Resource Management
  • ✅ Kanban Board
  • ✅ Gantt Chart
  • ✅ Integrations Center
  • ✅ Smart Workflow Automation

Next step: Pick one feature and try it now.

Most people start with Contact Management.

It takes less than 5 minutes.

Foire aux questions

How to use Monday CRM effectively?

Start by setting up separate boards for leads, contacts, and deals. Add automations to handle repetitive tasks like follow-up reminders. Build a dashboard to track your KPIs in real time. The key is to keep each board focused on one part of your sales process.

Can Monday work as a CRM?

Yes. Monday offers a dedicated CRM product built on its Work OS platform. It includes pre-built templates for lead tracking, deal management, and contact organization. You get sales-specific features like email sync, pipeline views, and sales forecasting on higher plans.

Is Monday a CRM?

Monday CRM is a standalone CRM product from monday.com. It’s separate from Monday Work Management. Monday CRM adds sales-specific features like email tracking, pipeline management, lead scoring, and sales forecasting on top of the visual Work OS foundation.

Is Monday CRM good?

Monday CRM is excellent for small to mid-sized teams that want visual pipelines and flexibility. It excels at bridging sales and project delivery. However, it can get expensive at scale, and the Basic plan lacks key features like email sync and automations.

Is Monday CRM really free?

Monday CRM offers a 14-day free trial of the Pro plan. There is no permanent free plan for Monday CRM — only Monday Work Management has a free tier. After the trial, paid plans start at $10 per user per month with a minimum of 3 seats.

Does Monday.com have tutorials?

Yes. Monday.com offers live webinars, on-demand video tutorials, and a knowledge base with step-by-step guides. They also have a community forum where users share tips. Plus, this guide covers every major CRM feature with detailed walkthroughs.

Is Monday a CRM or ERP?

Monday CRM is a CRM, not an ERP. It focuses on managing customer relationships, sales pipelines, and deal tracking. While it can handle some project and resource management tasks, it doesn’t include full ERP features like comptabilité, supply chain, or HR management.

What does Monday CRM do?

Monday CRM helps you manage leads, track deals, automate sales tasks, and build visual dashboards. It connects sales to project delivery so a closed deal can automatically create an onboarding project. It also syncs with Gmail, Outlook, Slack, and 200+ other tools.

What is the easiest CRM to use?

Monday CRM and Pipedrive are both known for being easy to use. Monday CRM stands out for its visual, board-based interface that feels like a project management tool. Pipedrive is simpler if you only need sales pipeline tracking without project features.

How easy is Monday.com to use?

Monday.com is one of the easiest CRM platforms to learn. The drag-and-drop interface, color-coded statuses, and pre-built templates mean most users can start managing deals within 30 minutes. The learning curve comes when building advanced automations and custom dashboards.

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