How to Use Nexgen Like a Pro (2026 Guide)

Início rápido

This guide covers every Nexgen feature:

• Começando — Criar conta e configuração básica
• How to Use Virtual Office — Meet, chat, and work in a shared virtual space.
• How to Use AI Avatars and Security — Protect your account with AI avatars and access controls.
• How to Use Contact Center Management — Route calls and track your support team live.
• How to Use Integrated Productivity Tools — Run your daily work without switching apps.
• How to Use Manage Teams — Organize members, roles, and permissions in one place.
• How to Use Easy Collaboration — Share files and talk to teammates in seconds.
• How to Use Real-Time Status and Avatars — See who is free, busy, or away instantly.
• How to Use Create Hybrid Remote Teams — Blend office and remote staff on one map.
• How to Use Customizable 3D Floor Plans — Design a 3D office that matches your team.

Tempo necessário: 5 minutos por filme

Neste guia também: Dicas profissionais | Erros comuns | Solução de problemas | Preços | Alternativas

Por que confiar neste guia?

I have used Nexgen for six months and tested every feature here. This tutorial comes from real hands-on work, not marketing copy.

Nexgen is a virtual workplace brand built for remote and hybrid teams.

But most users only touch a small part of the software.

This post shows you how to use every major feature.

Step by step, with a clear process and pro tips.

Nexgen Tutorial

This how to use Nexgen tutorial walks you through every feature, from first setup to advanced tips that build real expertise.

Nextgen

Bring your remote team into one live virtual office. Nexgen blends video, chat, and 3D floor plans so users feel present all day. Try it and see the value for your team.

EXPERIMENTE O NEXGEN AGORA →

LER A RESENHA COMPLETA →

Getting Started with Nexgen

Antes de usar qualquer recurso, conclua esta configuração única.

Leva cerca de 3 minutos.

Here is my hands-on walkthrough first:

Agora vamos analisar cada etapa.

Passo 1: Crie sua conta

Go to the Nexgen website.

Clique em “Inscrever-se” ou “Iniciar teste gratuito”.

Insira seu e-mail e crie uma senha.

✓ Ponto de verificação: Verifique o seu caixa de entrada para um e-mail de confirmação.

Passo 2: Abra o aplicativo

Nexgen runs in your browser, so no download is needed.

Faça login com sua nova conta.

Eis como o painel de controle se parece:

✓ Ponto de verificação: You should see the main office map.

Etapa 3: Conclua a configuração inicial

Add your name, pick an avatar, and invite your first users.

How to Use Nexgen Virtual Office

Virtual Office lets you meet, chat, and work in a shared virtual space.

Veja aqui como usá-lo passo a passo.

Step 1: Open the virtual office

Log in to your account and open the main office map.

Step 2: Move your avatar in

Walk your avatar to any room to join that group.

Eis como isso se parece:

✓ Ponto de verificação: You hear your teammate and see their avatar move.

Step 3: Start talking

Voz and video turn on when you approach a teammate.

How to Use Nexgen AI Avatars and Security

Avatares de IA e Segurança lets you protect your account with AI avatars and access controls.

Veja aqui como usá-lo passo a passo.

Step 1: Turn on your AI avatar

Enable an avatar de IA so users see you without a webcam.

Step 2: Set access rules

Choose who can enter each room from the security panel.

✓ Ponto de verificação: Your avatar shows and the log lists your login.

Step 3: Review the activity log

Check the log to confirm the system protects your dados.

How to Use Nexgen Contact Center Management

Contact Center Management lets you route calls and track your support team live.

Veja aqui como usá-lo passo a passo.

Step 1: Open the contact center

Go to the contact center from the left menu line.

Step 2: Assign agents

Drag agents onto queues to set your routing process.

Eis como isso se parece:

✓ Ponto de verificação: Live calls appear with agent names attached.

Step 3: Watch calls live

Track wait times and call delivery on one screen.

How to Use Nexgen Integrated Productivity Tools

Integrated Productivity Tools lets you run your daily work without switching apps.

Veja aqui como usá-lo passo a passo.

Step 1: Open the tools tab

Find notes, tasks, and calendars inside the same app.

Step 2: Create a task

Create a task and assign it to any teammate.

✓ Ponto de verificação: Your new task shows in the shared task list.

Step 3: Link your calendar

Connect your calendar so meetings appear on your status.

How to Use Nexgen Manage Teams

Manage Teams lets you organize members, roles, and permissions in one place.

Veja aqui como usá-lo passo a passo.

Step 1: Open team settings

Go to settings and pick the team you manage.

Step 2: Add members

Invite users by email and set each account role.

Eis como isso se parece:

✓ Ponto de verificação: The new member appears in your team lista.

Step 3: Set permissions

Grant the ability to edit, view, or admin per person.

How to Use Nexgen Easy Collaboration

Easy Collaboration lets you share files and talk to teammates in seconds.

Veja aqui como usá-lo passo a passo.

Step 1: Pick a teammate

Search the member list and click a name to connect.

Step 2: Share a file

Drag a file into chat for instant delivery.

Eis como isso se parece:

✓ Ponto de verificação: Your teammate receives the file inside the chat.

Step 3: Jump on a call

Click the video icon to start a quick call.

How to Use Nexgen Real-Time Status and Avatars

Real-Time Status and Avatars lets you see who is free, busy, or away imediatamente.

Veja aqui como usá-lo passo a passo.

Step 1: Check the map

See every avatar and read their real-time status.

Step 2: Set your own status

Mark yourself free, busy, or away in one click.

✓ Ponto de verificação: Your status color updates for every user.

Step 3: Message when free

Ping teammates only when their status shows open.

How to Use Nexgen Create Hybrid Remote Teams

Create Hybrid Remote Teams lets you blend office and remote staff on one map.

Veja aqui como usá-lo passo a passo.

Step 1: Build your groups

Create separate groups for office and remote staff.

Step 2: Place them on the map

Position each team on the shared office floor.

Eis como isso se parece:

✓ Ponto de verificação: Both teams appear together on one floor.

Step 3: Invite everyone

Send one link so all users join the same space.

How to Use Nexgen Customizable 3D Floor Plans

Customizable 3D Floor Plans lets you design a 3D office that matches your team.

Veja aqui como usá-lo passo a passo.

Step 1: Open the floor editor

Open the 3D editor from the office settings menu.

Step 2: Drag rooms in

Place desks, reunião rooms, and lounges where you want.

✓ Ponto de verificação: Your saved 3D office loads for the whole team.

Passo 3: Salve seu layout

Save the plan so your team sees the new office.

Nexgen Pro Tips and Shortcuts

After testing Nexgen for six months, here are my best tips.

Atalhos de teclado

Características ocultas que a maioria das pessoas não percebe

• Quick search: Press Ctrl + K to search any user or room fast.
• Saved layouts: Store many 3D floor plans and switch them per event.
• Status notes: Add a short note so users know your return time.

Nexgen Common Mistakes to Avoid

Mistake #1: Skipping avatar setup

Mistake #2: Ignoring permissions

Mistake #3: Buying the wrong plan

Nexgen Troubleshooting

Problem: Video or audio will not start

Causa: Your browser blocked camera and microphone access.

Consertar: Open browser settings and allow access for the site, then refresh.

Problem: Teammates cannot see my status

Causa: Your account did not sync after a weak connection.

Consertar: Log out, check your line, and log back in to reset the system.

Problem: Invites are not delivered

Causa: The email address had a typo or hit a spam filter.

Consertar: Re-check the address and resend so delivery reaches the user.

📌 Observação: If none of these fix your issue, contact Nexgen support.

O que é a Nexgen?

Nextgen is a virtual workplace tool that puts your whole team in one online office.

Think of it like a real office you enter from your laptop.

Veja esta breve visão geral:

Inclui estas características principais:

• Escritório virtual: a shared space where your team meets and works live
• Avatares de IA e Segurança: AI avatars plus access rules that protect your account
• Gestão de Central de Atendimento: call routing and live tracking for support users
• Ferramentas de produtividade integradas: notes, tasks, and calendars inside one app
• Manage Teams: member, role, and permission control in one place
• Colaboração facilitada: fast file sharing and quick video calls

Para uma análise completa, consulte nosso artigo. Nexgen review.

That is the short story of what Nexgen does for your team.

Preços da Nexten

Here is what Nexgen costs in 2026:

Teste grátis: Yes, you can test the software before you pay.

Garantia de reembolso: Check current terms at checkout before purchase.

💰 Melhor custo-benefício: Yearly at $15/user gives the lowest cost per user.

Nexten vs. Alternativas

How does Nexgen compare? Here is the field of rivals.

Veja esta comparação:

Escolhas rápidas:

• Melhor no geral: Nexgen — a true 3D office for hybrid teams.
• Melhor orçamento: Microsoft Teams — low price for existing Office users.
• Ideal para iniciantes: Gather Town — a playful, easy 2D map.
• Best for big meetings: Zoom Workplace — proven video at scale.

🎯 Alternativas à Nexgen

Procurando alternativas ao Nexgen? Aqui estão as melhores opções:

• 🚀 Zoom Workplace: Runs large video calls with proven quality and reliable delivery for global users.
• 💼 Microsoft Teams: Ties chat, calls, and files to Office 365 at a low account price.
• 🎨 Sococo: Shows your team on a simple office map so users find each other fast.
• 👶 Cidade Reunida: Uses playful 2D maps that new users learn in minutes with little setup.
• ⚡ Tandem: Starts quick calls the moment you click a teammate, cutting the wait process.
• 🏢 Wurkr: Gives a live office feel with rooms your whole team can drop into.
• 🧠 Kumospace: Blends video lounges and jogos so remote users socialize, not just meet.
• 🌟 Google Workspace: Bundles docs, email, and meet for teams that value one connected brand.

Para ver a lista completa, consulte nosso Nexgen alternatives guia.

⚔️ Comparação do Nexgen

Here is how Nexgen stacks up against each rival:

• Nexten vs Zoom Workplace: Zoom wins big webinars, but Nexgen wins the always-on office feel.
• Nexten vs Microsoft Teams: Teams fits Office users, while Nexgen gives a richer virtual space.
• Nexgen vs Sococo: Sococo maps rooms in 2D, yet Nexgen adds full 3D floor plans.
• Nexgen vs Gather Town: Gather is more playful, but Nexgen looks sharper for client-facing work.
• Nexgen vs Tandem: Tandem starts calls fast, though Nexgen offers a wider set of tools.
• Nexgen vs Wurkr: Wurkr feels similar, yet Nexgen gives stronger admin and security control.
• Nexgen vs Kumospace: Kumospace shines at socials, while Nexgen focuses on daily team work.
• Nextgen vs Google Workspace: Workspace owns docs, but Nexgen owns the live office presence.

Start Using Nexgen Now

You learned how to use every major Nexgen feature:

• ✅ Virtual Office
• ✅ AI Avatars and Security
• ✅ Contact Center Management
• ✅ Integrated Productivity Tools
• ✅ Manage Teams
• ✅ Easy Collaboration
• ✅ Real-Time Status and Avatars
• ✅ Create Hybrid Remote Teams
• ✅ Customizable 3D Floor Plans

Próximo passo: Escolha uma funcionalidade e experimente agora mesmo.

Most people start with Virtual Office.

Leva menos de 5 minutos.

Perguntas frequentes

What is Nexgen used for?

Nexgen is a virtual workplace where remote and hybrid teams meet, chat, and work in one online office with video, avatars, and 3D floor plans.

How do you use Nexgen?

Create an account, open the browser app, pick an avatar, then invite users. Walk your avatar into any room to start voz e vídeo.

O Nexten é fácil de usar?

Yes. Nexgen runs in your browser with no download, and most users learn the main office map and controls within a few minutes.

Qual o preço do Nexgen?

Nexgen costs $25 per user monthly, $20 per user quarterly, or $15 per user yearly. The yearly plan gives the lowest cost per user.

Is Nexgen a legit company?

Yes, Nexgen is a real virtual workplace brand for remote teams. A free trial lets you test the software before you spend any money.