How to Use Nexgen Like a Pro (2026 Guide)

由穆尔萨林·尼比尔 | Last updated Jul 16, 2026

快速入门

This guide covers every Nexgen feature:

入门 — 创建账户和基本设置
How to Use Virtual Office — Meet, chat, and work in a shared virtual space.
How to Use AI Avatars and Security — Protect your account with AI avatars and access controls.
How to Use Contact Center Management — Route calls and track your support team live.
How to Use Integrated Productivity Tools — Run your daily work without switching apps.
How to Use Manage Teams — Organize members, roles, and permissions in one place.
How to Use Easy Collaboration — Share files and talk to teammates in seconds.
How to Use Real-Time Status and Avatars — See who is free, busy, or away instantly.
How to Use Create Hybrid Remote Teams — Blend office and remote staff on one map.
How to Use Customizable 3D Floor Plans — Design a 3D office that matches your team.

所需时间： 每部影片 5 分钟

本指南还包含以下内容： 专业提示 | 常见错误 | 故障排除 | 定价 | 替代方案

为什么信任本指南

I have used Nexgen for six months and tested every feature here. This tutorial comes from real hands-on work, not marketing copy.

Nexgen is a virtual workplace brand built for remote and hybrid teams.

But most users only touch a small part of the software.

This post shows you how to use every major feature.

Step by step, with a clear process and pro tips.

Nexgen Tutorial

This how to use Nexgen tutorial walks you through every feature, from first setup to advanced tips that build real expertise.

Nexgen

Bring your remote team into one live virtual office. Nexgen blends video, chat, and 3D floor plans so users feel present all day. Try it and see the value for your team.

立即体验 NEXGEN →

阅读完整评测 →

Getting Started with Nexgen

使用任何功能之前，请先完成此一次性设置。

大约需要3分钟。

Here is my hands-on walkthrough first:

现在让我们一步一步来。

第一步：创建您的帐户

Go to the Nexgen website.

点击“注册”或“开始免费试用”。

请输入您的电子邮件地址并创建密码。

✓ 检查点： 检查你的收件箱请发送确认邮件。

步骤二：打开应用程序

Nexgen runs in your browser, so no download is needed.

使用您的新帐户登录。

以下是仪表盘的界面：

✓ 检查点： You should see the main office map.

步骤 3：完成初始设置

Add your name, pick an 头像, and invite your first users.

✅ 完成： 您已准备好使用以下任何功能。

立即试用 Nexgen

How to Use Nexgen Virtual Office

Virtual Office lets you meet, chat, and work in a shared virtual space.

以下是使用步骤详解。

Step 1: Open the virtual office

Step 2: Move your avatar in

Walk your avatar to any room to join that group.

这就是它的样子：

✓ 检查点： You hear your teammate and see their avatar move.

Step 3: Start talking

嗓音 and video turn on when you approach a teammate.

✅ 结果： You now work in a live virtual office room.

💡 专业提示： Park your avatar near your team lead for faster answers.

立即试用 Nexgen

How to Use Nexgen AI Avatars and Security

人工智能化身和安全 lets you protect your account with AI avatars and access controls.

以下是使用步骤详解。

Step 1: Turn on your AI avatar

Enable an 人工智能化身 so users see you without a webcam.

Step 2: Set access rules

Choose who can enter each room from the security panel.

✓ 检查点： Your avatar shows and the log lists your login.

Step 3: Review the activity log

Check the log to confirm the system protects your 数据.

✅ 结果： Your account is set and the system protects it.

💡 专业提示： Learn how to use Nexgen AI avatars to join calls camera-free.

立即试用 Nexgen

How to Use Nexgen Contact Center Management

Contact Center Management lets you route calls and track your support team live.

以下是使用步骤详解。

Step 1: Open the contact center

Go to the contact center from the left menu line.

Step 2: Assign agents

Drag agents onto queues to set your routing process.

这就是它的样子：

✓ 检查点： Live calls appear with agent names attached.

Step 3: Watch calls live

Track wait times and call delivery on one screen.

✅ 结果： You run support calls from one clear screen.

💡 专业提示： Save queue presets so busy days follow proven practices.

立即试用 Nexgen

How to Use Nexgen Integrated Productivity Tools

Integrated Productivity Tools lets you run your daily work without switching apps.

以下是使用步骤详解。

Step 1: Open the tools tab

Find notes, tasks, and calendars inside the same app.

Step 2: Create a task

Create a task and assign it to any teammate.

✓ 检查点： Your new task shows in the shared task list.

Step 3: Link your calendar

Connect your calendar so meetings appear on your status.

✅ 结果： You handle tasks without leaving the app.

💡 专业提示： Pin your top tools to cut the daily setup process.

立即试用 Nexgen

How to Use Nexgen Manage Teams

Manage Teams lets you organize members, roles, and permissions in one place.

以下是使用步骤详解。

Step 1: Open team settings

Go to settings and pick the team you manage.

Step 2: Add members

Invite users by email and set each account role.

这就是它的样子：

✓ 检查点： The new member appears in your team 名册.

Step 3: Set permissions

Grant the ability to edit, view, or admin per person.

✅ 结果： You control every member, role, and account.

💡 专业提示： Set roles once, then clone them for every new hire.

立即试用 Nexgen

How to Use Nexgen Easy Collaboration

Easy Collaboration lets you share files and talk to teammates in seconds.

以下是使用步骤详解。

Step 1: Pick a teammate

Search the member list and click a name to connect.

Drag a file into chat for instant delivery.

这就是它的样子：

✓ 检查点： Your teammate receives the file inside the chat.

Step 3: Jump on a call

Click the video icon to start a quick call.

✅ 结果： You share and call teammates in seconds.

💡 专业提示： Drag many files at once for faster delivery.

立即试用 Nexgen

How to Use Nexgen Real-Time Status and Avatars

Real-Time Status and Avatars lets you see who is free, busy, or away 即刻.

以下是使用步骤详解。

Step 1: Check the map

See every avatar and read their real-time status.

Step 2: Set your own status

Mark yourself free, busy, or away in one click.

✓ 检查点： Your status color updates for every user.

Step 3: Message when free

Ping teammates only when their status shows open.

✅ 结果： You reach people only when they are free.

💡 专业提示： Set an away note so users know when you return.

立即试用 Nexgen

How to Use Nexgen Create Hybrid Remote Teams

Create Hybrid Remote Teams lets you blend office and remote staff on one map.

以下是使用步骤详解。

Step 1: Build your groups

Create separate groups for office and remote staff.

Step 2: Place them on the map

Position each team on the shared office floor.

这就是它的样子：

✓ 检查点： Both teams appear together on one floor.

Step 3: Invite everyone

Send one link so all users join the same space.

✅ 结果： Your hybrid team meets in one shared space.

💡 专业提示： Give remote staff a fixed desk to build routine.

立即试用 Nexgen

How to Use Nexgen Customizable 3D Floor Plans

Customizable 3D Floor Plans lets you design a 3D office that matches your team.

以下是使用步骤详解。

Step 1: Open the floor editor

Open the 3D editor from the office settings menu.

Step 2: Drag rooms in

Place desks, 会议 rooms, and lounges where you want.

✓ 检查点： Your saved 3D office loads for the whole team.

步骤 3：保存布局

Save the plan so your team sees the new office.

✅ 结果： Your custom 3D office is live for everyone.

💡 专业提示： Copy a saved plan before big changes to protect your work.

立即试用 Nexgen

Nexgen Pro Tips and Shortcuts

After testing Nexgen for six months, here are my best tips.

键盘快捷键

行动	捷径
Mute microphone	Ctrl + M
Toggle video	Ctrl + E
打开搜索	Ctrl + K
Set status to away	Ctrl + Shift + A

大多数人错过的隐藏功能

Quick search: Press Ctrl + K to search any user or room fast.
Saved layouts: Store many 3D floor plans and switch them per event.
Status notes: Add a short note so users know your return time.

立即试用 Nexgen

Nexgen Common Mistakes to Avoid

Mistake #1: Skipping avatar setup

❌ 错误： New users join with no avatar and stay hard to find.

✅ 右图： Pick an avatar first so teammates spot you on the map.

Mistake #2: Ignoring permissions

❌ 错误： People give every account admin rights by default.

✅ 右图： Set roles per user so the system protects sensitive data.

Mistake #3: Buying the wrong plan

❌ 错误： Teams pay the monthly price when a yearly plan saves money.

✅ 右图： Compare plans first and pick the option with the best value.

立即试用 Nexgen

Nexgen Troubleshooting

Problem: Video or audio will not start

原因： Your browser blocked camera and microphone access.

使固定： Open browser settings and allow access for the site, then refresh.

Problem: Teammates cannot see my status

原因： Your account did not sync after a weak connection.

使固定： Log out, check your line, and log back in to reset the system.

Problem: Invites are not delivered

原因： The email address had a typo or hit a spam filter.

使固定： Re-check the address and resend so delivery reaches the user.

📌 笔记： If none of these fix your issue, contact Nexgen support.

立即试用 Nexgen

Nexgen是什么？

Nexgen is a virtual workplace tool that puts your whole team in one online office.

Think of it like a real office you enter from your laptop.

观看这段快速概览：

它包含以下主要特点：

虚拟办公室： a shared space where your team meets and works live
人工智能化身与安全： AI avatars plus access rules that protect your account
联系中心管理： call routing and live tracking for support users
集成生产力工具： notes, tasks, and calendars inside one app
Manage Teams: member, role, and permission control in one place
轻松协作： fast file sharing and quick video calls

如需完整评测，请参阅我们的 Nexgen review.

That is the short story of what Nexgen does for your team.

立即试用 Nexgen

Nexgen定价

Here is what Nexgen costs in 2026:

计划	价格	最适合
月度	每用户 25 美元	Teams testing the software month to month
每年	每用户15美元	Businesses that want the lowest yearly cost
季刊	每用户 20 美元	Growing teams needing mid-term value

免费试用： Yes, you can test the software before you pay.

退款保证： Check current terms at checkout before purchase.

💰 性价比最高： Yearly at $15/user gives the lowest cost per user.

立即试用 Nexgen

Nexgen 与替代方案

How does Nexgen compare? Here is the field of rivals.

观看这段对比视频：

工具	最适合	价格	等级
Nexgen	Virtual 3D offices	每月15美元	⭐ 3.5
Zoom 工作场所	Big video meetings	$$13.33/mo	⭐ 4.5
微软团队	Office 365 用户	$$4.00/mo	⭐ 4.4
索科科	Simple team maps	$$14.99/mo	⭐ 4.0
聚集镇	Playful 2D spaces	$$7.00/mo	⭐ 4.3
串联	Fast remote calls	$$25.00/mo	⭐ 4.1
Wurkr	Live office feel	$$9.99/mo	⭐ 4.0
云空间	Video lounges	$$16.00/mo	⭐ 4.4
Google Workspace	Docs and email	$$6.00/mo	⭐ 4.6

快速精选：

综合最佳： Nexgen — a true 3D office for hybrid teams.
最佳预算： Microsoft Teams — low price for existing Office users.
最适合初学者： Gather Town — a playful, easy 2D map.
Best for big meetings: Zoom Workplace — proven video at scale.

🎯 Nexgen 替代方案

正在寻找 Nexgen 的替代方案？以下是一些最佳选择：

🚀 Zoom 工作场所： Runs large video calls with proven quality and reliable delivery for global users.
💼 微软团队： Ties chat, calls, and files to Office 365 at a low account price.
🎨 索科科： Shows your team on a simple office map so users find each other fast.
👶 聚集城镇： Uses playful 2D maps that new users learn in minutes with little setup.
⚡ 串联式： Starts quick calls the moment you click a teammate, cutting the wait process.
🏢 Wurkr： Gives a live office feel with rooms your whole team can drop into.
🧠 云空间： Blends video lounges and 游戏 so remote users socialize, not just meet.
🌟 Google Workspace： Bundles docs, email, and meet for teams that value one connected brand.

完整列表请参见我们的 Nexgen alternatives 指导。

⚔️ Nexgen 对比

Here is how Nexgen stacks up against each rival:

Nexgen 对比 Zoom Workplace： Zoom wins big webinars, but Nexgen wins the always-on office feel.
Nexgen 对比 Microsoft Teams： Teams fits Office users, while Nexgen gives a richer virtual space.
Nexgen 对阵 Sococo： Sococo maps rooms in 2D, yet Nexgen adds full 3D floor plans.
Nexgen 对阵 Gather Town： Gather is more playful, but Nexgen looks sharper for client-facing work.
Nexgen 对比 Tandem： Tandem starts calls fast, though Nexgen offers a wider set of tools.
Nexgen 对阵 Wurkr： Wurkr feels similar, yet Nexgen gives stronger admin and security control.
Nexgen 对比 Kumospace： Kumospace shines at socials, while Nexgen focuses on daily team work.
Nexgen 对比 Google Workspace： Workspace owns docs, but Nexgen owns the live office presence.