Быстрый старт

This guide covers every Nexgen feature:
- Начиная — Создание учетной записи и базовая настройка
- How to Use Virtual Office — Meet, chat, and work in a shared virtual space.
- How to Use AI Avatars and Security — Protect your account with AI avatars and access controls.
- How to Use Contact Center Management — Route calls and track your support team live.
- How to Use Integrated Productivity Tools — Run your daily work without switching apps.
- How to Use Manage Teams — Organize members, roles, and permissions in one place.
- How to Use Easy Collaboration — Share files and talk to teammates in seconds.
- How to Use Real-Time Status and Avatars — See who is free, busy, or away instantly.
- How to Use Create Hybrid Remote Teams — Blend office and remote staff on one map.
- How to Use Customizable 3D Floor Plans — Design a 3D office that matches your team.
Необходимое время: 5 минут на каждый фильм
Также в этом руководстве: Полезные советы | Распространенные ошибки | Поиск неисправностей | Цены | Альтернативы
Почему стоит доверять этому руководству?
I have used Nexgen for six months and tested every feature here. This tutorial comes from real hands-on work, not marketing copy.

Nexgen is a virtual workplace brand built for remote and hybrid teams.
But most users only touch a small part of the software.
This post shows you how to use every major feature.
Step by step, with a clear process and pro tips.
Nexgen Tutorial
This how to use Nexgen tutorial walks you through every feature, from first setup to advanced tips that build real expertise.

Некген
Bring your remote team into one live virtual office. Nexgen blends video, chat, and 3D floor plans so users feel present all day. Try it and see the value for your team.
Getting Started with Nexgen
Перед использованием любой функции выполните эту одноразовую настройку.
Это займет около 3 минут.
Here is my hands-on walkthrough first:

Теперь давайте рассмотрим каждый шаг.
Шаг 1: Создайте свою учетную запись
Go to the Nexgen website.
Нажмите «Зарегистрироваться» или «Начать бесплатную пробную версию».
Введите свой адрес электронной почты и создайте пароль.
✓ Контрольная точка: Проверьте свой входящие для получения подтверждающего письма.
Шаг 2: Откройте приложение
Nexgen runs in your browser, so no download is needed.
Войдите в систему, используя свою новую учетную запись.
Вот как выглядит панель управления:

✓ Контрольная точка: You should see the main office map.
Шаг 3: Завершение первоначальной настройки
Add your name, pick an аватар, and invite your first users.
✅ Готово: Вы готовы использовать любую из перечисленных ниже функций.
How to Use Nexgen Virtual Office
Virtual Office lets you meet, chat, and work in a shared virtual space.
Вот пошаговая инструкция по его использованию.
Step 1: Open the virtual office
Log in to your account and open the main office map.
Step 2: Move your avatar in
Walk your avatar to any room to join that group.
Вот как это выглядит:

✓ Контрольная точка: You hear your teammate and see their avatar move.
Step 3: Start talking
Голос and video turn on when you approach a teammate.
✅ Результат: You now work in a live virtual office room.
💡 Полезный совет: Park your avatar near your team lead for faster answers.
How to Use Nexgen AI Avatars and Security
Аватары с искусственным интеллектом и Безопасность lets you protect your account with AI avatars and access controls.
Вот пошаговая инструкция по его использованию.
Step 1: Turn on your AI avatar
Enable an ИИ-аватар so users see you without a webcam.
Step 2: Set access rules
Choose who can enter each room from the security panel.
✓ Контрольная точка: Your avatar shows and the log lists your login.
Step 3: Review the activity log
Check the log to confirm the system protects your данные.
✅ Результат: Your account is set and the system protects it.
💡 Полезный совет: Learn how to use Nexgen AI avatars to join calls camera-free.
How to Use Nexgen Contact Center Management
Contact Center Management lets you route calls and track your support team live.
Вот пошаговая инструкция по его использованию.
Step 1: Open the contact center
Go to the contact center from the left menu line.
Step 2: Assign agents
Drag agents onto queues to set your routing process.
Вот как это выглядит:
✓ Контрольная точка: Live calls appear with agent names attached.
Step 3: Watch calls live
Track wait times and call delivery on one screen.
✅ Результат: You run support calls from one clear screen.
💡 Полезный совет: Save queue presets so busy days follow proven practices.
How to Use Nexgen Integrated Productivity Tools
Integrated Productivity Tools lets you run your daily work without switching apps.
Вот пошаговая инструкция по его использованию.
Step 1: Open the tools tab
Find notes, tasks, and calendars inside the same app.
Step 2: Create a task
Create a task and assign it to any teammate.
✓ Контрольная точка: Your new task shows in the shared task list.
Step 3: Link your calendar
Connect your calendar so meetings appear on your status.
✅ Результат: You handle tasks without leaving the app.
💡 Полезный совет: Pin your top tools to cut the daily setup process.
How to Use Nexgen Manage Teams
Manage Teams lets you organize members, roles, and permissions in one place.
Вот пошаговая инструкция по его использованию.
Step 1: Open team settings
Go to settings and pick the team you manage.
Step 2: Add members
Invite users by email and set each account role.
Вот как это выглядит:
✓ Контрольная точка: The new member appears in your team состав.
Step 3: Set permissions
Grant the ability to edit, view, or admin per person.
✅ Результат: You control every member, role, and account.
💡 Полезный совет: Set roles once, then clone them for every new hire.
How to Use Nexgen Easy Collaboration
Easy Collaboration lets you share files and talk to teammates in seconds.
Вот пошаговая инструкция по его использованию.
Step 1: Pick a teammate
Search the member list and click a name to connect.
Step 2: Share a file
Drag a file into chat for instant delivery.
Вот как это выглядит:
✓ Контрольная точка: Your teammate receives the file inside the chat.
Step 3: Jump on a call
Click the video icon to start a quick call.
✅ Результат: You share and call teammates in seconds.
💡 Полезный совет: Drag many files at once for faster delivery.
How to Use Nexgen Real-Time Status and Avatars
Real-Time Status and Avatars lets you see who is free, busy, or away немедленно.
Вот пошаговая инструкция по его использованию.
Step 1: Check the map
See every avatar and read their real-time status.
Step 2: Set your own status
Mark yourself free, busy, or away in one click.
✓ Контрольная точка: Your status color updates for every user.
Step 3: Message when free
Ping teammates only when their status shows open.
✅ Результат: You reach people only when they are free.
💡 Полезный совет: Set an away note so users know when you return.
How to Use Nexgen Create Hybrid Remote Teams
Create Hybrid Remote Teams lets you blend office and remote staff on one map.
Вот пошаговая инструкция по его использованию.
Step 1: Build your groups
Create separate groups for office and remote staff.
Step 2: Place them on the map
Position each team on the shared office floor.
Вот как это выглядит:
✓ Контрольная точка: Both teams appear together on one floor.
Step 3: Invite everyone
Send one link so all users join the same space.
✅ Результат: Your hybrid team meets in one shared space.
💡 Полезный совет: Give remote staff a fixed desk to build routine.
How to Use Nexgen Customizable 3D Floor Plans
Customizable 3D Floor Plans lets you design a 3D office that matches your team.
Вот пошаговая инструкция по его использованию.
Step 1: Open the floor editor
Open the 3D editor from the office settings menu.
Step 2: Drag rooms in
Place desks, встреча rooms, and lounges where you want.
✓ Контрольная точка: Your saved 3D office loads for the whole team.
Шаг 3: Сохраните макет.
Save the plan so your team sees the new office.
✅ Результат: Your custom 3D office is live for everyone.
💡 Полезный совет: Copy a saved plan before big changes to protect your work.
Nexgen Pro Tips and Shortcuts
After testing Nexgen for six months, here are my best tips.
Клавиатурные сочетания
| Действие | Быстрый доступ |
|---|---|
| Mute microphone | Ctrl + M |
| Toggle video | Ctrl + E |
| Открыть поиск | Ctrl + K |
| Set status to away | Ctrl + Shift + A |
Скрытые функции, которые большинство людей упускают из виду.
- Quick search: Press Ctrl + K to search any user or room fast.
- Saved layouts: Store many 3D floor plans and switch them per event.
- Status notes: Add a short note so users know your return time.
Nexgen Common Mistakes to Avoid
Mistake #1: Skipping avatar setup
❌ Неправильно: New users join with no avatar and stay hard to find.
✅ Справа: Pick an avatar first so teammates spot you on the map.
Mistake #2: Ignoring permissions
❌ Неправильно: People give every account admin rights by default.
✅ Справа: Set roles per user so the system protects sensitive data.
Mistake #3: Buying the wrong plan
❌ Неправильно: Teams pay the monthly price when a yearly plan saves money.
✅ Справа: Compare plans first and pick the option with the best value.
Nexgen Troubleshooting
Problem: Video or audio will not start
Причина: Your browser blocked camera and microphone access.
Исправить: Open browser settings and allow access for the site, then refresh.
Problem: Teammates cannot see my status
Причина: Your account did not sync after a weak connection.
Исправить: Log out, check your line, and log back in to reset the system.
Problem: Invites are not delivered
Причина: The email address had a typo or hit a spam filter.
Исправить: Re-check the address and resend so delivery reaches the user.
📌 Примечание: If none of these fix your issue, contact Nexgen support.
Что такое Nexgen?
Некген is a virtual workplace tool that puts your whole team in one online office.
Think of it like a real office you enter from your laptop.
Посмотрите этот краткий обзор:
В его состав входят следующие ключевые особенности:
- Виртуальный офис: a shared space where your team meets and works live
- Аватары с искусственным интеллектом и безопасность: AI avatars plus access rules that protect your account
- Управление контакт-центром: call routing and live tracking for support users
- Интегрированные инструменты повышения производительности: notes, tasks, and calendars inside one app
- Manage Teams: member, role, and permission control in one place
- Простое сотрудничество: fast file sharing and quick video calls
Полный обзор смотрите в нашем разделе Nexgen review.

That is the short story of what Nexgen does for your team.
Цены Nextgen
Here is what Nexgen costs in 2026:
| План | Цена | Лучше всего подходит для |
|---|---|---|
| Ежемесячно | 25 долларов США/пользователь | Teams testing the software month to month |
| Ежегодно | 15 долларов США/пользователь | Businesses that want the lowest yearly cost |
| Ежеквартальный | 20 долларов США/пользователь | Growing teams needing mid-term value |
Бесплатная пробная версия: Yes, you can test the software before you pay.
Гарантия возврата денег: Check current terms at checkout before purchase.

💰 Лучшее соотношение цены и качества: Yearly at $15/user gives the lowest cost per user.
Nexgen против альтернатив
How does Nexgen compare? Here is the field of rivals.
Посмотрите это сравнение:
| Инструмент | Лучше всего подходит для | Цена | Рейтинг |
|---|---|---|---|
| Некген | Virtual 3D offices | 15 долларов в месяц | ⭐ 3.5 |
| Zoom Workplace | Big video meetings | $$13.33/mo | ⭐ 4.5 |
| Microsoft Teams | Пользователи Office 365 | $$4.00/mo | ⭐ 4.4 |
| Сококо | Simple team maps | $$14.99/mo | ⭐ 4.0 |
| Собрать город | Playful 2D spaces | $$7.00/mo | ⭐ 4.3 |
| Тандем | Fast remote calls | $$25.00/mo | ⭐ 4.1 |
| Вуркр | Live office feel | $$9.99/mo | ⭐ 4.0 |
| Кумоспейс | Video lounges | $$16.00/mo | ⭐ 4.4 |
| Google Workspace | Docs and email | $$6.00/mo | ⭐ 4.6 |
Краткий выбор:
- Лучший вариант в целом: Nexgen — a true 3D office for hybrid teams.
- Оптимальный бюджет: Microsoft Teams — low price for existing Office users.
- Лучший вариант для начинающих: Gather Town — a playful, easy 2D map.
- Best for big meetings: Zoom Workplace — proven video at scale.
🎯 Альтернативы Nexgen
Ищете альтернативы Nexgen? Вот лучшие варианты:
- 🚀 Zoom Workplace: Runs large video calls with proven quality and reliable delivery for global users.
- 💼 Microsoft Teams: Ties chat, calls, and files to Office 365 at a low account price.
- 🎨 Сококо: Shows your team on a simple office map so users find each other fast.
- 👶 Соберитесь в городе: Uses playful 2D maps that new users learn in minutes with little setup.
- ⚡ Тандем: Starts quick calls the moment you click a teammate, cutting the wait process.
- 🏢 Вуркр: Gives a live office feel with rooms your whole team can drop into.
- 🧠 Кумоспейс: Blends video lounges and игры so remote users socialize, not just meet.
- 🌟 Google Workspace: Bundles docs, email, and meet for teams that value one connected brand.
Полный список смотрите в нашем Nexgen alternatives гид.
⚔️ Сравнение с Nexgen
Here is how Nexgen stacks up against each rival:
- Nexgen против Zoom Workplace: Zoom wins big webinars, but Nexgen wins the always-on office feel.
- Nexgen против Microsoft Teams: Teams fits Office users, while Nexgen gives a richer virtual space.
- Nexgen против Sococo: Sococo maps rooms in 2D, yet Nexgen adds full 3D floor plans.
- Nexgen против Gather Town: Gather is more playful, but Nexgen looks sharper for client-facing work.
- Nexgen против Tandem: Tandem starts calls fast, though Nexgen offers a wider set of tools.
- Nexgen против Wurkr: Wurkr feels similar, yet Nexgen gives stronger admin and security control.
- Nexgen против Kumospace: Kumospace shines at socials, while Nexgen focuses on daily team work.
- Nexgen против Google Workspace: Workspace owns docs, but Nexgen owns the live office presence.
Start Using Nexgen Now
You learned how to use every major Nexgen feature:
- ✅ Virtual Office
- ✅ AI Avatars and Security
- ✅ Contact Center Management
- ✅ Integrated Productivity Tools
- ✅ Manage Teams
- ✅ Easy Collaboration
- ✅ Real-Time Status and Avatars
- ✅ Create Hybrid Remote Teams
- ✅ Customizable 3D Floor Plans
Следующий шаг: Выберите одну функцию и попробуйте прямо сейчас.
Most people start with Virtual Office.
Это займет меньше 5 минут.
Часто задаваемые вопросы
What is Nexgen used for?
Nexgen is a virtual workplace where remote and hybrid teams meet, chat, and work in one online office with video, avatars, and 3D floor plans.
How do you use Nexgen?
Create an account, open the browser app, pick an avatar, then invite users. Walk your avatar into any room to start голос и видео.
Насколько удобен в использовании Nexgen?
Yes. Nexgen runs in your browser with no download, and most users learn the main office map and controls within a few minutes.
Сколько стоит Nexgen?
Nexgen costs $25 per user monthly, $20 per user quarterly, or $15 per user yearly. The yearly plan gives the lowest cost per user.
Is Nexgen a legit company?
Yes, Nexgen is a real virtual workplace brand for remote teams. A free trial lets you test the software before you spend any money.













