Démarrage rapide
This guide covers every Nexgen feature:
- Commencer — Créer un compte et effectuer la configuration de base
- How to Use Virtual Office — Meet, chat, and work in a shared virtual space.
- How to Use AI Avatars and Security — Protect your account with AI avatars and access controls.
- How to Use Contact Center Management — Route calls and track your support team live.
- How to Use Integrated Productivity Tools — Run your daily work without switching apps.
- How to Use Manage Teams — Organize members, roles, and permissions in one place.
- How to Use Easy Collaboration — Share files and talk to teammates in seconds.
- How to Use Real-Time Status and Avatars — See who is free, busy, or away instantly.
- How to Use Create Hybrid Remote Teams — Blend office and remote staff on one map.
- How to Use Customizable 3D Floor Plans — Design a 3D office that matches your team.
Temps nécessaire : 5 minutes par fonctionnalité
Vous trouverez également dans ce guide : Conseils de pro | Erreurs courantes | Dépannage | Tarification | Alternatives
Pourquoi faire confiance à ce guide ?
I have used Nexgen for six months and tested every feature here. This tutorial comes from real hands-on work, not marketing copy.
Nexgen is a virtual workplace brand built for remote and hybrid teams.
But most users only touch a small part of the software.
This post shows you how to use every major feature.
Step by step, with a clear process and pro tips.
Nexgen Tutorial
This how to use Nexgen tutorial walks you through every feature, from first setup to advanced tips that build real expertise.
Nexgen
Bring your remote team into one live virtual office. Nexgen blends video, chat, and 3D floor plans so users feel present all day. Try it and see the value for your team.
Getting Started with Nexgen
Avant d'utiliser toute fonctionnalité, veuillez effectuer cette configuration unique.
Cela prend environ 3 minutes.
Here is my hands-on walkthrough first:
Passons maintenant en revue chaque étape.
Étape 1 : Créez votre compte
Go to the Nexgen website.
Cliquez sur « S’inscrire » ou « Démarrer l’essai gratuit ».
Saisissez votre adresse e-mail et créez un mot de passe.
✓ Point de contrôle: Vérifiez votre boîte de réception pour recevoir un courriel de confirmation.
Étape 2 : Ouvrez l’application
Nexgen runs in your browser, so no download is needed.
Connectez-vous avec votre nouveau compte.
Voici à quoi ressemble le tableau de bord :
✓ Point de contrôle: You should see the main office map.
Étape 3 : Terminer la configuration initiale
Add your name, pick an avatar, and invite your first users.
✅ Terminé : Vous êtes prêt à utiliser n'importe quelle fonctionnalité ci-dessous.
How to Use Nexgen Virtual Office
Virtual Office lets you meet, chat, and work in a shared virtual space.
Voici comment l'utiliser étape par étape.
Step 1: Open the virtual office
Log in to your account and open the main office map.
Step 2: Move your avatar in
Walk your avatar to any room to join that group.
Voici à quoi cela ressemble :
✓ Point de contrôle: You hear your teammate and see their avatar move.
Step 3: Start talking
Voix and video turn on when you approach a teammate.
✅ Résultat : You now work in a live virtual office room.
💡 Conseil de pro : Park your avatar near your team lead for faster answers.
How to Use Nexgen AI Avatars and Security
Avatars IA et Sécurité lets you protect your account with AI avatars and access controls.
Voici comment l'utiliser étape par étape.
Step 1: Turn on your AI avatar
Enable an Avatar IA so users see you without a webcam.
Step 2: Set access rules
Choose who can enter each room from the security panel.
✓ Point de contrôle: Your avatar shows and the log lists your login.
Step 3: Review the activity log
Check the log to confirm the system protects your données.
✅ Résultat : Your account is set and the system protects it.
💡 Conseil de pro : Learn how to use Nexgen AI avatars to join calls camera-free.
How to Use Nexgen Contact Center Management
Contact Center Management lets you route calls and track your support team live.
Voici comment l'utiliser étape par étape.
Step 1: Open the contact center
Go to the contact center from the left menu line.
Step 2: Assign agents
Drag agents onto queues to set your routing process.
Voici à quoi cela ressemble :
✓ Point de contrôle: Live calls appear with agent names attached.
Step 3: Watch calls live
Track wait times and call delivery on one screen.
✅ Résultat : You run support calls from one clear screen.
💡 Conseil de pro : Save queue presets so busy days follow proven practices.
How to Use Nexgen Integrated Productivity Tools
Integrated Productivity Tools lets you run your daily work without switching apps.
Voici comment l'utiliser étape par étape.
Step 1: Open the tools tab
Find notes, tasks, and calendars inside the same app.
Step 2: Create a task
Create a task and assign it to any teammate.
✓ Point de contrôle: Your new task shows in the shared task list.
Step 3: Link your calendar
Connect your calendar so meetings appear on your status.
✅ Résultat : You handle tasks without leaving the app.
💡 Conseil de pro : Pin your top tools to cut the daily setup process.
How to Use Nexgen Manage Teams
Manage Teams lets you organize members, roles, and permissions in one place.
Voici comment l'utiliser étape par étape.
Step 1: Open team settings
Go to settings and pick the team you manage.
Step 2: Add members
Invite users by email and set each account role.
Voici à quoi cela ressemble :
✓ Point de contrôle: The new member appears in your team liste.
Step 3: Set permissions
Grant the ability to edit, view, or admin per person.
✅ Résultat : You control every member, role, and account.
💡 Conseil de pro : Set roles once, then clone them for every new hire.
How to Use Nexgen Easy Collaboration
Easy Collaboration lets you share files and talk to teammates in seconds.
Voici comment l'utiliser étape par étape.
Step 1: Pick a teammate
Search the member list and click a name to connect.
Step 2: Share a file
Drag a file into chat for instant delivery.
Voici à quoi cela ressemble :
✓ Point de contrôle: Your teammate receives the file inside the chat.
Step 3: Jump on a call
Click the video icon to start a quick call.
✅ Résultat : You share and call teammates in seconds.
💡 Conseil de pro : Drag many files at once for faster delivery.
How to Use Nexgen Real-Time Status and Avatars
Real-Time Status and Avatars lets you see who is free, busy, or away immédiatement.
Voici comment l'utiliser étape par étape.
Step 1: Check the map
See every avatar and read their real-time status.
Step 2: Set your own status
Mark yourself free, busy, or away in one click.
✓ Point de contrôle: Your status color updates for every user.
Step 3: Message when free
Ping teammates only when their status shows open.
✅ Résultat : You reach people only when they are free.
💡 Conseil de pro : Set an away note so users know when you return.
How to Use Nexgen Create Hybrid Remote Teams
Create Hybrid Remote Teams lets you blend office and remote staff on one map.
Voici comment l'utiliser étape par étape.
Step 1: Build your groups
Create separate groups for office and remote staff.
Step 2: Place them on the map
Position each team on the shared office floor.
Voici à quoi cela ressemble :
✓ Point de contrôle: Both teams appear together on one floor.
Step 3: Invite everyone
Send one link so all users join the same space.
✅ Résultat : Your hybrid team meets in one shared space.
💡 Conseil de pro : Give remote staff a fixed desk to build routine.
How to Use Nexgen Customizable 3D Floor Plans
Customizable 3D Floor Plans lets you design a 3D office that matches your team.
Voici comment l'utiliser étape par étape.
Step 1: Open the floor editor
Open the 3D editor from the office settings menu.
Step 2: Drag rooms in
Place desks, réunion rooms, and lounges where you want.
✓ Point de contrôle: Your saved 3D office loads for the whole team.
Étape 3 : Enregistrez votre mise en page
Save the plan so your team sees the new office.
✅ Résultat : Your custom 3D office is live for everyone.
💡 Conseil de pro : Copy a saved plan before big changes to protect your work.
Nexgen Pro Tips and Shortcuts
After testing Nexgen for six months, here are my best tips.
Raccourcis clavier
| Action | Raccourci |
|---|---|
| Mute microphone | Ctrl + M |
| Toggle video | Ctrl + E |
| Recherche ouverte | Ctrl + K |
| Set status to away | Ctrl + Maj + A |
Fonctionnalités cachées que la plupart des gens ignorent
- Quick search: Press Ctrl + K to search any user or room fast.
- Saved layouts: Store many 3D floor plans and switch them per event.
- Status notes: Add a short note so users know your return time.
Nexgen Common Mistakes to Avoid
Mistake #1: Skipping avatar setup
❌ Faux : New users join with no avatar and stay hard to find.
✅ À droite : Pick an avatar first so teammates spot you on the map.
Mistake #2: Ignoring permissions
❌ Faux : People give every account admin rights by default.
✅ À droite : Set roles per user so the system protects sensitive data.
Mistake #3: Buying the wrong plan
❌ Faux : Teams pay the monthly price when a yearly plan saves money.
✅ À droite : Compare plans first and pick the option with the best value.
Nexgen Troubleshooting
Problem: Video or audio will not start
Cause: Your browser blocked camera and microphone access.
Réparer: Open browser settings and allow access for the site, then refresh.
Problem: Teammates cannot see my status
Cause: Your account did not sync after a weak connection.
Réparer: Log out, check your line, and log back in to reset the system.
Problem: Invites are not delivered
Cause: The email address had a typo or hit a spam filter.
Réparer: Re-check the address and resend so delivery reaches the user.
📌 Note: If none of these fix your issue, contact Nexgen support.
Qu'est-ce que Nexgen ?
Nexgen is a virtual workplace tool that puts your whole team in one online office.
Think of it like a real office you enter from your laptop.
Regardez ce bref aperçu :
Il comprend les fonctionnalités clés suivantes :
- Bureau virtuel : a shared space where your team meets and works live
- Avatars IA et sécurité : AI avatars plus access rules that protect your account
- Gestion des centres de contact : call routing and live tracking for support users
- Outils de productivité intégrés : notes, tasks, and calendars inside one app
- Manage Teams: member, role, and permission control in one place
- Collaboration facile : fast file sharing and quick video calls
Pour une analyse complète, consultez notre Nexgen review.
That is the short story of what Nexgen does for your team.
Tarification de Nexgen
Here is what Nexgen costs in 2026:
| Plan | Prix | Idéal pour |
|---|---|---|
| Mensuel | 25 $/utilisateur | Teams testing the software month to month |
| Annuel | 15 $/utilisateur | Businesses that want the lowest yearly cost |
| Trimestriel | 20 $/utilisateur | Growing teams needing mid-term value |
Essai gratuit : Yes, you can test the software before you pay.
Garantie de remboursement : Check current terms at checkout before purchase.
💰 Meilleur rapport qualité-prix : Yearly at $15/user gives the lowest cost per user.
Nexgen contre les alternatives
How does Nexgen compare? Here is the field of rivals.
Regardez cette comparaison :
| Outil | Idéal pour | Prix | Notation |
|---|---|---|---|
| Nexgen | Virtual 3D offices | 15 $/mois | ⭐ 3,5 |
| Espace de travail Zoom | Big video meetings | $$13.33/mo | ⭐ 4,5 |
| Microsoft Teams | Utilisateurs d'Office 365 | $$4.00/mo | ⭐ 4,4 |
| Sococo | Simple team maps | $$14.99/mo | ⭐ 4.0 |
| Ville de rassemblement | Playful 2D spaces | $$7.00/mo | ⭐ 4,3 |
| Tandem | Fast remote calls | $$25.00/mo | ⭐ 4.1 |
| Wurkr | Live office feel | $$9.99/mo | ⭐ 4.0 |
| Kumospace | Video lounges | $$16.00/mo | ⭐ 4,4 |
| Espace de travail Google | Docs and email | $$6.00/mo | ⭐ 4,6 |
Sélection rapide :
- Meilleur résultat global : Nexgen — a true 3D office for hybrid teams.
- Meilleur budget : Microsoft Teams — low price for existing Office users.
- Idéal pour les débutants : Gather Town — a playful, easy 2D map.
- Best for big meetings: Zoom Workplace — proven video at scale.
🎯 Alternatives à Nexgen
Vous cherchez des alternatives à Nexgen ? Voici les meilleures options :
- 🚀 Espace de travail Zoom : Runs large video calls with proven quality and reliable delivery for global users.
- 💼 Microsoft Teams : Ties chat, calls, and files to Office 365 at a low account price.
- 🎨 Sococo : Shows your team on a simple office map so users find each other fast.
- 👶 Ville de rassemblement : Uses playful 2D maps that new users learn in minutes with little setup.
- ⚡ Tandem: Starts quick calls the moment you click a teammate, cutting the wait process.
- 🏢 Wurkr : Gives a live office feel with rooms your whole team can drop into.
- 🧠 Kumospace : Blends video lounges and jeux so remote users socialize, not just meet.
- 🌟 Espace de travail Google : Bundles docs, email, and meet for teams that value one connected brand.
Pour la liste complète, consultez notre Nexgen alternatives guide.
⚔️ Comparaison avec Nexgen
Here is how Nexgen stacks up against each rival:
- Nexgen contre Zoom Workplace : Zoom wins big webinars, but Nexgen wins the always-on office feel.
- Nexgen contre Microsoft Teams : Teams fits Office users, while Nexgen gives a richer virtual space.
- Nexgen contre Sococo : Sococo maps rooms in 2D, yet Nexgen adds full 3D floor plans.
- Nexgen contre Gather Town : Gather is more playful, but Nexgen looks sharper for client-facing work.
- Nexgen contre Tandem : Tandem starts calls fast, though Nexgen offers a wider set of tools.
- Nexgen contre Wurkr : Wurkr feels similar, yet Nexgen gives stronger admin and security control.
- Nexgen contre Kumospace : Kumospace shines at socials, while Nexgen focuses on daily team work.
- Nexgen contre Google Workspace : Workspace owns docs, but Nexgen owns the live office presence.
Start Using Nexgen Now
You learned how to use every major Nexgen feature:
- ✅ Virtual Office
- ✅ AI Avatars and Security
- ✅ Contact Center Management
- ✅ Integrated Productivity Tools
- ✅ Manage Teams
- ✅ Easy Collaboration
- ✅ Real-Time Status and Avatars
- ✅ Create Hybrid Remote Teams
- ✅ Customizable 3D Floor Plans
Étape suivante : Choisissez une fonctionnalité et essayez-la dès maintenant.
Most people start with Virtual Office.
Cela prend moins de 5 minutes.
Foire aux questions
What is Nexgen used for?
Nexgen is a virtual workplace where remote and hybrid teams meet, chat, and work in one online office with video, avatars, and 3D floor plans.
How do you use Nexgen?
Create an account, open the browser app, pick an avatar, then invite users. Walk your avatar into any room to start voix et la vidéo.
Nexgen est-il facile à utiliser ?
Yes. Nexgen runs in your browser with no download, and most users learn the main office map and controls within a few minutes.
Combien coûte Nexgen ?
Nexgen costs $25 per user monthly, $20 per user quarterly, or $15 per user yearly. The yearly plan gives the lowest cost per user.
Is Nexgen a legit company?
Yes, Nexgen is a real virtual workplace brand for remote teams. A free trial lets you test the software before you spend any money.
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