Copper CRM vs Capsule CRM: Which Is The Right One in 2025?

por | fev 23, 2025

Ganhador
Copper crm
4.5
  • Automate Tasks
  • Cool Email Templates
  • Visual Workflow Builder
  • Easy Data Import
  • Awesome Sales Pipeline
  • Teste gratuito disponível
  • Paid Plans from $9/month
Vice-campeão
capsule
3.4
  • Contact Management
  • Sales Pipeline
  • AI Content Assistant
  • Marketing por e-mail
  • Sales Analytics
  • Teste gratuito disponível
  • Paid Plan Starts at $18
Copper CRM vs Capsule CRM

Ever feel lost trying to pick the right tool for your business?

Do you know you need a CRM, but is Copper CRM vs Capsule CRM?

It isn’t very clear! You’re stuck.

Imagine losing customers because your data is a mess. 

Don’t worry, you’re not alone. Let’s break down Cobre CRM vs Capsule CRM.

We’ll look at what each one does, their differences, and which might best fit your needs. 

Visão geral

We dove deep into Copper and Capsule CRM, testing their features, user interfaces, and overall functionality.

This hands-on experience allowed us to pinpoint key differences and similarities, giving you a clear picture for comparison.

Copper CTA
4.5de 5

Want a CRM that seamlessly integrates with your Google apps? Experience a smoother workflow!

Preços: It has a free trial. The premium plan starts at $9/month.

Principais características:

  • Google Workspace Integration
  • Contact Management
  • Pipeline Management
Cápsulas CTA
3.4de 5

Based on our data, Capsule CRM is the budget-friendly choice. Focused on simplicity and savings.

Preços: It has a free trial. Paid plan starts at $18/month

Principais características:

  • Contact Management
  • Sales Pipeline Management
  • Project Boards

What is Copper CRM?

Think of Copper CRM as your super-organized friend.

It lives inside Google Workspace.

That means your emails, contacts, and calendar all work together.

It’s built to fazer sales teams happy.

Explore também nossos favoritos Capsule alternatives

Copper Homepage

Nossa opinião

Copper CTA

Stop wasting 10 hours a week on manual data entry! Copper CRM software automates your sales process and integrates seamlessly with Google Workspace.

Principais benefícios

Copper CRM excels in simplicity and integration. Here’s what makes it stand out:

  • Effortless Google Workspace integration: Manage your contacts, deals, and projects without leaving your Gmail inbox.
  • Interface intuitiva: Copper is easy to navigate, even for CRM beginners.
  • Gerenciamento visual de pipeline: Get a clear view of your sales process and track deals with ease.
  • Automated data entry: Copper automatically captures contact information from emails and other interactions, saving time and effort.

Preços

Todos os preços serão cobrados anualmente.

  • Iniciante: $9/seat/month.
  • Básico: $23/seat/month.
  • Profissional: $59/seat/month.
  • Negócios: $99/seat/month.
Copper CRM Pricing

Prós

  • Seamless Google integration.
  • Interface amigável.
  • Excellent for small businesses.
  • Opções de preços acessíveis.

Contras

  • Opções de personalização limitadas.
  • Fewer features than GoHighLevel.
  • It’s not ideal for complex sales.

What is Capsule CRM?

Cápsula CRM keeps things simple.

It’s like a digital notebook for your contacts and deals.

Easy to use. You can track your sales without getting lost.

It’s built for small teams.

Explore também nossos favoritos Copper CRM alternatives

Capsule Homepage

Nossa opinião

Cápsulas CTA

It’s great for its simplicity and ease of use, especially for small businesses just starting with a CRM. It helps you manage contacts and sales effectively without being overwhelming.

Principais benefícios

  • Simple contact management.
  • Easy sales pipeline tracking.
  • Integra-se com muitos aplicativos.
  • Customizable fields available.
  • Mobile app for on-the-go access.

Preços

  • Iniciante: $18/user/month.
  • Crescimento: $36/user/month.
  • Avançado: $54/user/month.
  • Final: $72/user/month.
Preços do Capsule CRM

Prós

  • Seamless integrations
  • Centralized contact management
  • Great contact management.
  • Effective sales pipeline tools.
  • Integrates with popular apps.

Contras

  • Opções de personalização limitadas.
  • Reporting could be more robust.
  • No built-in phone support.
  • Free plan is very limited.

Comparação de recursos

Choosing between Copper CRM and Capsule CRM can be tricky. Both are designed to manage your customer relationships.

This section breaks down nine key differences so you can pick the best crm solution for your sales team.

1. Core Integrations (The Google Factor)

  • Copper CRM: This tool is famous for its deep Google Workspace integration (formerly G Suite). You can manage leads, companies, and projects without leaving your Gmail caixa de entrada. It works perfectly with Google Calendar, Google Docs, and Google Sheets.
  • Capsule CRM: While it connects with Google products, its integration isn’t as deeply embedded as Copper’s integration. Capsule focuses on being platform-neutral, meaning it works well with other tools like Outlook and Microsoft 365, giving you more flexibility.

2. Automation and Workflows

  • Copper CRM: Copper excels here. It offers powerful workflow automação to automate tasks. For example, when a new lead comes in, Copper can automatically create follow-up tasks directly and even trigger automated emails. These advanced capabilities save hours of manual data entry.
  • Capsule CRM: Workflow automation is available but has limited features on lower tiers. It focuses more on simple task triggers and “Tracks” to help you easily track your sales process.

3. Sales Pipeline Flexibility

  • Copper CRM: It allows you to create pipelines for different sales process needs, but the number of multiple pipelines available depends on your plan. It gives your sales team a visual way to manage deals.
  • Capsule CRM: Capsule also supports multiple sales pipelines, making it a great tool for managing varied business processes, such as sales and project management, even on the lower paid monthly plans.

4. Lead Scoring and Website Tracking

  • Copper CRM: On its higher plans, like the business tier, Copper includes features like lead scoring and website tracking. This helps sales reps prioritize the hottest leads and see what actions clients take on your site.
  • Capsule CRM: These advanced features are generally missing from Capsule. It focuses more on post-contact engagement and simple contact management.

5. Price Point and Free Trial

  • Copper CRM: Copper CRM pricing starts at $9 per user per month (Starter plan). But beware, the Starter plan has limited features and no sales pipeline. You need the professional plan or higher for full functionality.
  • Capsule CRM: Capsule offers a true free plan for up to two users, which is great for small businesses. Its paid plan tiers often offer more functionality at lower price points than Copper’s comparable tiers, making Capsule CRM cost-effective.

6. Interface and Gmail Inbox Use

  • Copper CRM: Copper lives in your Gmail inbox via a fantastic Chrome extension (gmail extension). This means sales reps don’t have to switch tabs. Everything about a client is visible right there.
  • Capsule CRM: Capsule uses a dedicated web application. It has its own strong Chrome extension, but it doesn’t try to disappear into your Gmail the way Copper does.

7. Marketing Tools and Email Sequences

  • Copper CRM: The professional and business tier plans include features for sending bulk emails and setting up an email sequence (drip campaigns). It offers solid built-in marketing tools.
  • Capsule CRM: Capsule relies on integrations like Transpond for marketing automation and email templates. It focuses less on built-in marketing tools compared to Copper.

8. Project Management

  • Copper CRM: Copper has built-in features for project management, allowing your team to manage deliverables and associate them directly with sales opportunities or companies.
  • Capsule CRM: Capsule also includes project management boards on its higher tiers. It’s simple and effective for keeping track of deliverables tied to specific contact management records.

9. Data Input and Manual Data Entry

  • Copper CRM: Copper minimizes manual data entry by automatically pulling new contacts and customer data from your gmail and google calendar. It’s a huge time-saver.
  • Capsule CRM: While good, Capsule requires more manual work to get all your customer data into the system, though it does offer simple import tools.

What to Look For When Choosing CRM Software?

  • Funcionalidade principal: Does it offer a robust contact management system to handle all your contact records?
  • Pricing Structure: Are there paid tiers or a free version? Consider if you pay annually or if it’s cobrado anualmente.
  • Relatórios: Can it generate reports with essential reporting tools e reporting features to analyze the sales cycle?
  • Tome AI Review: The AI Presentation Tool in 2024? 11 Do other team members find it easy to access? Look for an easy capsule or similar experience.
  • Integrações: Does it support email marketing? Does it have premium integrations and the option for other integrations?
  • Características específicas: Does it have the key features you need, like lead management, account management, project boards, or custom fields?
  • Automação: Can it handle workflow automations to save time?
  • Ecosystem Fit: If you use Google, does it integrate with Google Drive?
  • Apoiar: Do they offer an account manager or a help desk? What does the latest capsule crm review say about support?
  • Foco de Marketing: Are there tools for marketing campaigns e lead generation?

Veredicto final

So, which one wins? For most small to medium businesses, we lean towards Copper CRM.

It’s strong with Google Workspace. It automates tasks, which saves time.

It also provides deep insights. It’s a bit pricier, but the features are worth it.

If you use Google frequently, it’s a perfect fit. Both offer a 14-day free trial so that you can try them out.

But if you want a robust customer relationship management tool, Copper is our pick.

We’ve used both, and Copper makes life easier.

It boils down to your needs. If simplicity is key, Capsule is a solid choice.

However, Copper is the best choice if you’re looking for robust features and seamless Google integration.

Consider your team’s size and technical comfort when making your decision.

More of Copper CRM

Here’s a brief comparison of Copper CRM with these software solutions:

  • Copper CRM vs Pipedrive: Copper CRM excels in Google Workspace integration and contact management, while Pipedrive focuses on visual sales pipeline management for sales-driven organizations.
  • Copper vs GoHighLevel: Copper is best for teams using Google. It is simple to use and built right into Gmail. GoHighLevel is a bigger tool for marketing agency needs. It has more powerful automation and can manage multiple clients.
  • Copper CRM vs Keap: Copper CRM provides seamless Google integration for simplified CRM, whereas Keap offers robust sales and marketing automation with extensive features.
  • Copper CRM vs ActiveCampaign: Copper CRM offers intuitive Google Workspace integration for managing customer interactions, while ActiveCampaign focuses on advanced marketing automation and detailed customer segmentation.
  • Copper CRM vs Hubspot: Copper CRM prioritizes deep Google Workspace integration and ease of use, whereas HubSpot provides a comprehensive suite of marketing, sales, and service tools.
  • Copper CRM vs Clickfunnels: Copper CRM is a customer relationship management system, while ClickFunnels is a specialized sales funnel builder designed to generate leads and automate sales.
  • Copper CRM vs Folk: Copper CRM offers strong integration with Google Workspace for sales and contact management, while Folk emphasizes simple, collaborative contact organization and customization.
  • CRM de cobre vs. Instantâneo: Copper CRM provides a full CRM experience with Google Workspace integration, whereas Instantly is primarily an email outreach tool for cold email campaigns.
  • Copper CRM vs ClickUp: Copper CRM is a specialized CRM tightly integrated with Google Workspace, while ClickUp is a versatile work management platform that includes CRM functionalities, among many others.
  • Copper CRM vs Monday CRM: Copper CRM provides a simple, Google-centric CRM experience, while Monday CRM offers highly customizable visual workflows and robust project management features.
  • Copper CRM vs Capsule CRM: Copper CRM offers deep Google Workspace integration and strong sales pipeline features, while Capsule CRM is a simpler contact manager focused on basic sales tracking.
  • Copper CRM vs Insightly: Copper CRM focuses on Google Workspace integration and intuitive sales pipelines, while Insightly offers a broader CRM with project management and advanced workflow automation.
  • Copper CRM vs Freshsales CRM: Copper CRM provides contextual CRM with visual pipelines and Google integration, while Freshsales CRM offers AI-powered lead scoring, advanced analytics, and integrated communication.
  • Copper CRM vs Salesforce: Copper CRM offers a user-friendly solution tightly integrated with Google Workspace. At the same time, Salesforce is a highly customizable and extensive enterprise-level CRM with a vast feature set.

More of Capsule CRM

Here’s a brief comparison of Capsule CRM with these software solutions:

  • Capsule CRM vs Pipedrive: Capsule CRM offers a simple solution for managing contacts and sales, whereas Pipedrive is a visually driven sales pipeline management tool.
  • Capsule CRM vs GoHighLevel: Capsule is easy to use. It helps you manage your contacts and sales process. It is great for keeping things simple and organized. GoHighLevel is a much bigger tool. It has many tools for marketing and sales.
  • Capsule CRM vs Keap: Capsule CRM focuses on simplicity and affordability for contact and sales tracking; Keap offers extensive marketing and sales automation features, often at a higher cost.
  • Capsule CRM vs ActiveCampaign: Capsule CRM offers solid contact and pipeline management, while ActiveCampaign delivers powerful marketing automation, email campaigns, and advanced segmentation.
  • Capsule CRM vs Hubspot: Capsule CRM is a user-friendly, affordable CRM for managing customer interactions; HubSpot provides a vast suite of marketing, sales, and service tools, with free and scalable paid options.
  • Capsule CRM vs Clickfunnels: Capsule CRM is a tool for managing customer relationships; ClickFunnels specializes in building sales funnels and optimizing conversion processes.
  • Capsule CRM vs Folk: Capsule CRM is a simple contact management solution, whereas Folk emphasizes collaborative contact organization and enrichment with modern features.
  • Capsule CRM vs Instantly: Capsule CRM focuses on general contact and sales management; Instantly is tailored for automated cold email outreach and sales engagement.
  • Capsule CRM vs Clickup: Capsule CRM is a dedicated CRM solution, while ClickUp is a versatile work management platform that includes CRM functionalities alongside project and task management.
  • Capsule CRM vs Monday CRM: Capsule CRM offers simple contact and sales pipeline management; Monday CRM provides highly customizable visual workflows and extensive team collaboration features.
  • Capsule CRM vs Insightly: Capsule CRM focuses on ease of use and contact tracking, while Insightly offers a more comprehensive CRM with advanced project management features.
  • Capsule CRM vs Freshsales CRM: Capsule CRM prioritizes simplicity in sales and contact management, while Freshsales CRM offers a more robust sales platform with AI-powered insights and advanced analytics.
  • Capsule CRM vs Salesforce: Capsule CRM is ideal for small to medium businesses seeking a simple, affordable CRM; Salesforce is an enterprise-grade CRM with extensive customization and scalability for large organizations.
  • Capsule CRM vs Zendesk: Capsule CRM focuses on sales and customer relationship management, while Zendesk is primarily a customer service platform that excels in ticketing and support solutions.

Perguntas frequentes

Can I try both Copper CRM and Capsule CRM before deciding?

Yes, both Copper and Capsule CRM offer a 14-day free trial. This allows you to explore their features and determine which best suits your business needs without any financial commitment.

Which CRM is better for a small business with a tight budget?

Capsule CRM is generally more budget-friendly, especially for smaller teams. Its basic plan offers essential features at a lower price point, making it a good starting option.

Does Copper CRM integrate well with Google Workspace?

Absolutely. Copper CRM is explicitly designed to integrate seamlessly with Google Workspace. This means your emails, calendars, and contacts work together efficiently, enhancing your workflow.

Is Capsule CRM easy to learn for someone new to CRMs?

Yes, Capsule CRM is known for its user-friendly interface. It’s designed to be simple and intuitive, making it easy for beginners to learn and use without extensive training.

Which CRM offers more advanced automation features?

Copper CRM provides more robust automation capabilities. It allows you to automate workflows, saving time on repetitive tasks, which benefits businesses seeking to streamline their processes.

Artigos relacionados