⚡ Quick Verdict:
- 価格: 銅 CRM starts at $9/seat/month. Capsule CRM has a free plan, then $18 per user per month.
- 最適な用途: Copper CRM suits Google Workspace teams. Capsule CRM fits 中小企業 that want simple contact management.
- 主な違い： Copper lives inside your Gmail 受信トレイ. Capsule works with Google and Microsoft 365.
- Our pick: Capsule CRM for most users. It costs less to start and works beyond Google products.
Picking a sales CRM often comes down to one habit.
Do you run your whole sales process inside Gmail?
Copper CRM was built for exactly that.
Capsule CRM takes a wider path for small businesses.
Both handle contacts, leads, and deals well.
But they fit different teams and budgets.
概要
This Copper CRM vs Capsule CRM comparison covers pricing, core features, and ease of use.
We also show who each CRM software works best for.
Our sources include product documentation, pricing pages, and G2 reviews.
私たちの 作家 also spent hands-on time with Copper CRM directly.
By the end, you will know which tool fits your sales team.
Copper CRM とは何ですか?
Copper CRM is a sales CRM built for Google Workspace.
It lives inside your Gmail inbox as a Chrome extension.
Copper launched in 2012 as a Gmail extension for Google users.
It grew into a full customer relationship management tool.
The main goal is to cut manual data entry from your day.
Copper pulls contact details straight from your email.
銅CRM
The CRM software made for Google Workspace. Manage leads and deals inside Gmail. No extra tabs, less manual data entry.
銅CRMの価格
Here is what Copper CRM pricing looks like in 2026. Let’s break it down.
| プラン | 価格 | 最適な用途 |
|---|---|---|
| スターター | 1席あたり月額9ドル | Organizing new contacts only |
| 基本 | 1席あたり月額23ドル | Small teams and sales reps |
| プロ | 1席あたり月額59ドル | Growing teams that automate tasks |
| 仕事 | 1席あたり月額99ドル | Full pipelines and 報告 |
Pricing verified January 2026.
無料トライアル: Yes. Copper offers a 14-day free trial with no charge upfront.
返金保証: Copper does not publish a set refund window. Test it during the trial first.
📌 注記： The Starter plan lacks pipeline features. It only organizes contacts. You need the Basic plan or higher to create pipelines.
⚠️ 警告： The table shows annual per-seat rates. Paid monthly, plans run higher (about $29 Basic, $69 Professional, $134 仕事). Copper’s pricing also climbs steeply between tiers.
銅CRMの主な利点
Here is what makes Copper CRM worth a look:
- Google Workspaceとの連携： Copper’s integration syncs emails, meetings, and contact data. It connects Gmail and Google Calendar, plus Google Docs, Google Sheets, and Google Drive.
- Gmailから作業する: Create tasks directly and add new contacts from your inbox. You can log a new lead without switching tabs.
- ワークフロー オートメーション: Copper can automate tasks and repetitive steps. This removes busywork for your sales team.
- Pipelines and lead scoring: Build visual pipelines and run multiple pipelines. Lead scoring helps sales reps focus on hot deals.
- メールツール： Send automated emails and set up an email sequence on the Business tier. Save email templates for quick replies.
- Custom reporting: Build sales reports and easily track pipeline health. Activity tracking logs calls and texts in the mobile app.
- 安全： Data encryption and two-factor authentication follow Google’s security standards.
What Our Team Noticed
Our writer signed up for Copper and used it for everyday sales tasks. Here is what stood out from that hands-on time:
銅CRMの長所と短所
✅ メリット
- Deep Google Workspace integration inside Gmail
- Cuts manual data entry with auto-filled records
- User-friendly API for custom builds
- 隠れた料金のない透明性の高い料金体系
❌ デメリット
- Google Workspace only, so no native Microsoft 365
- Pricing is high and climbs fast per tier
- Marketing runs on an outside tool, Outfunnel
Capsule CRM とは何ですか?
Capsule CRM is a cloud-based CRM for small businesses.
It focuses on simple contact management and a clean interface.
The crm system is user friendly and needs little training.
Small teams use Capsule to track contacts, deals, and tasks.
It connects to Google Workspace (formerly G Suite) and Microsoft 365.
That wider reach sets it apart from Google-only tools.
Our full Capsule CRM review breaks down every plan in depth.
🏆 Winner: Capsule CRM
A simple sales CRM for small businesses. Track contacts, deals, and projects in one dashboard. Works with Google and Microsoft.
カプセルCRMの価格
Here is the Capsule CRM cost for each plan in 2026. Let’s break it down.
| プラン | 価格 | 最適な用途 |
|---|---|---|
| 無料 | $0 | Up to 250 contacts and 2 users |
| スターター | 1ユーザーあたり月額18ドル | Small teams that need pipelines |
| 成長 | 1ユーザーあたり月額36ドル | Businesses that want reporting and オートメーション |
Pricing verified January 2026.
無料トライアル: Capsule offers a free version. You can test the tool before you pick a paid plan.
返金保証: No set refund window is listed. The free plan lets you try Capsule at no cost.
📌 注記： The free version covers 250 contacts, 2 users, and 50MB storage. It does not include reporting. You save up to 15% if you pay annually.
⚠️ 警告： Capsule also sells higher paid tiers (Advanced and Ultimate) with more storage and contacts. Exact rates shift over time, so check the pricing page before you buy.
Capsule CRMの主なメリット
Here is what makes Capsule a great tool for small teams:
- 連絡先管理: Keep customer data and contact records in one dashboard. You get a single view of every client’s customer interactions.
- 販売パイプライン: Build multiple sales pipelines and track sales opportunities across the sales cycle. This supports lead management and lead generation.
- Tasks and projects: Templated task lists keep businesses on track. Project boards link to won deals for post-sale account management.
- メールマーケティング: その トランスポンド integration adds marketing automation for marketing campaigns. Its AI content assists with writing emails.
- 報告： Reporting tools and reporting features generate reports on conversion rates and forecasting. These help you keep track of business processes.
- 統合: Over 60 native links plus 1,000+ apps via Zapier. Premium integrations and other integrations include ゼロQuickBooks、Mailchimp。
- カスタムフィールド: Add custom fields so records fit your sales and marketing workflow.
What Our Team Noticed
We have not had deep hands-on time with Capsule yet. The notes below draw on Capsule’s documentation and G2 reviews.
G2 reviews highlight the clean, user friendly interface and fast onboarding. Capsule’s documentation describes project boards that link to won deals. Both point to a tool built for small businesses that want simple account management, not heavy setup.
Capsule CRMのメリットとデメリット
✅ メリット
- 最大250件の連絡先まで無料プラン
- Clean, user friendly interface with fast onboarding
- Works with Google Workspace and Microsoft 365
- 1,000+ integrations through Zapier
❌ デメリット
- Fewer advanced features than bigger CRM providers
- Free version has no reporting tools
- Email tracking needs a BCC step
機能比較
Ready to dig into Copper CRM vs Capsule CRM feature by feature? We compare nine key areas so you can match each tool to your sales process. The table gives you a fast overview first.
| 特徴 | 銅CRM | カプセルCRM |
|---|---|---|
| 開始価格 | 1席あたり月額9ドル | 1ユーザーあたり月額18ドル |
| 無料プラン | ❌ | ✅ |
| Google Workspace | ✅ ネイティブ | ✅ |
| マイクロソフト 365 | ❌ | ✅ |
| 連絡先管理 | ✅ | ✅ |
| Multiple Pipelines | ✅ | ✅ |
| ワークフロー自動化 | ✅ | ✅ |
| メールマーケティング | Via Outfunnel | Via Transpond |
| 最適な用途 | Google Workspace チーム | 中小企業 |
1. Google Workspaceとの統合
銅： This is Copper’s core strength. Copper’s integration is native, so you manage deals from Gmail and Google Calendar without extra tabs. The Google Workspace integration syncs email, meetings, and files, which few other CRM tools match for Google products.
カプセル： Capsule also links to Google, but its full integration reaches wider. It supports Microsoft 365 too, plus 60+ native links and other integrations through Zapier. Sync is one-way, so edits in Capsule do not push back to Google.
2. 連絡先管理
銅： Copper auto-fills contact records from your inbox, so new contacts appear with less manual data entry. Some users report glitches, like contact info that disappears. It handles people and companies well for Google teams.
カプセル： Contact management is a Capsule highlight. You get a 360-degree view of each client’s history in one dashboard. Custom fields let you shape contact records around your own sales process.
3. Sales Pipelines and Opportunities
銅： Copper lets you create pipelines and run multiple pipelines by stage. Sales reps can easily track each new lead through the funnel. Note the Starter plan has limited features and skips pipelines entirely.
カプセル： Capsule supports multiple sales pipelines out of the box. You track sales opportunities across the full sales cycle. This makes lead management simple for a growing sales team.
4. Workflow Automation and Tasks
銅： Copper’s workflow automation can automate tasks and cut repetitive steps. You set rules that fire when a deal moves stage. These advanced capabilities sit on the Professional plan and above.
カプセル： Capsule uses templated task lists called Tracks for repeatable jobs. Higher tiers add multi-step workflow automations. These tools help teams speed up business processes and keeping track of deadlines.
5. Email and Marketing Tools
銅： Copper sends automated emails from your Gmail account and saves email templates. An email sequence needs the Business tier. Its marketing tools run on an outside app, Outfunnel, and cannot send bulk emails with an unsubscribe link.
カプセル： Capsule adds email marketing through its Transpond integration. You can run marketing campaigns and light marketing automation from one place. Its AI content assists with drafting sales and marketing emails.
6. レポートと分析
銅： Copper’s custom reporting lets you build your own sales reports and generate reports on pipeline health. Website tracking is not a focus here, so plan for that gap. Reporting is one of the stronger Copper features.
カプセル： Capsule’s sales dashboard shows conversion rates and forecasting. The reporting tools and reporting features are clear and easy to read. Note the free plan drops reporting, so you need a paid plan for it.
7. Lead Tracking and Scoring
銅： Copper adds lead scoring so sales reps rank each new lead by fit. It tracks email opens and clicks for engagement data. This is a step past the core features in many other crms at this price.
カプセル： Capsule keeps lead tracking simple with clear stages and tags. Custom fields let you flag high-value leads by hand. It lacks built-in lead scoring, which is one of its key gaps versus Copper.
8. プロジェクト管理
銅： Copper handles light project management next to deals. You can manage projects and tasks directly from Gmail. It is fine for follow-up work, but not a full project suite.
カプセル： Capsule’s project boards link post-sale delivery work to won deals. An account manager can hand off to other team members with full context. Its mobile app keeps this on your phone too.
9. 使いやすさ
銅： Copper feels familiar if you already live in Google products. New users pick up the layout fast. You can also build custom workflow automations once you learn the rules.
カプセル： Capsule wins on plain simplicity. The easy Capsule setup needs no admin and no long training. This is why many businesses use Capsule as their first crm system.
10. 価格設定とコスト
料金プランを並べて比較してみましょう。
| プラン | 銅CRM | カプセルCRM |
|---|---|---|
| 無料 | ❌ | $0 (250 contacts) |
| エントリ | 1席あたり月額9ドル | 1ユーザーあたり月額18ドル |
| 中 | 1席あたり月額23～59ドル | 1ユーザーあたり月額36ドル |
| トップ | 1席あたり月額99ドル | Advanced & Ultimate |
銅： Copper starts cheap at $9, but that Starter plan only stores contacts. Real CRM work begins on the Basic plan and up, where cost rises fast. Paid monthly, the price is higher than billed annually.
カプセル： Capsule’s free plan gives new businesses a no-cost start. Paid tiers are simple, and you save when billed annually. For budget-minded teams, it beats most crm providers on entry cost.
さまざまなシナリオ
| 必要な場合は | 選ぶ | なぜ |
|---|---|---|
| A free start | カプセルCRM | 連絡先250件まで無料プラン |
| Deep Gmail workflow | 銅CRM | Native Google Workspace CRM |
| Microsoft 365 support | カプセルCRM | Copper is Google only |
| リードスコアリング | 銅CRM | Built-in scoring for sales reps |
| 簡単なセットアップ | カプセルCRM | No admin, fast onboarding |
💰 あなたの予算
Capsule’s free plan lets small businesses start at no cost. Copper begins at $9 but real features need pricier tiers, and Capsule even offers discounts for non profits.
🔌 あなたの技術スタック
Pick Copper if your team lives fully in Google products. Choose Capsule if you also use Microsoft 365 or need access to other tools.
📝 販売プロセス
Copper adds lead scoring and email tracking for a busy sales process. Capsule keeps pipelines clean and simple for a small sales team.
🎓 あなたの経験レベル
New CRM users find Capsule easier to learn. Copper feels natural if you already know Google apps and Gmail.
🆓 無料トライアルとデモ
Copper offers a 14-day free trial. With Capsule, you can open a Capsule account on the free plan and keep it forever.
🛟 サポートオプション
Capsule support runs mostly by email, with no live chat. Neither tool is a full help desk, so treat support as basic.
切り替えガイド
既にこれらのツールのいずれかをご利用ですか？切り替える場合、どのような変更が想定されますか？
🔄 Switching from Copper to Capsule?
✅ 得られるもの：
- A free plan and lower entry cost
- Microsoft 365 support and more add ons
- 販売後の作業に関するプロジェクトボード
❌ 失うもの：
- Native, deep Gmail integration
- Built-in lead scoring
- Some advanced workflow features
📋切り替え方法：
- Export contacts and companies from Copper as CSV
- Create your Capsule account and pick a plan
- Import the file and map your custom fields
🔄 Switching from Capsule to Copper?
✅ 得られるもの：
- Native Gmail and Google Calendar workflow
- Lead scoring and email tracking
- Automatic capture that cuts manual data entry
❌ 失うもの：
- The free plan and low entry price
- Microsoft 365 support
- Simple, no-admin setup
📋切り替え方法：
- Export your Capsule data to CSV
- Add the Copper Chrome extension in Gmail
- Import records and rebuild your pipelines
What Our Review Didn’t Cover
This comparison focused on small businesses and small sales teams. We did not test large enterprise setups, custom API builds, or every add-on. Our notes reflect the January 2026 versions, so features may be more up to date now. If you manage 50+ users, your priorities on functionality and cost may differ from ours.
最終評決
| カテゴリ | 勝者 |
|---|---|
| 💰価格 | カプセルCRM |
| 🚀 主な機能 | ネクタイ |
| 🔌 Google Workspace | 銅CRM |
| 🎯 リードスコアリング | 銅CRM |
| 👶 使いやすさ | カプセルCRM |
| 🔗 連携機能 | カプセルCRM |
| 🏆総合優勝 | カプセルCRM |
🏆 WINNER: CAPSULE CRM
Capsule CRM wins 3 of 6 categories, plus one tie.
最適な用途: small businesses, mixed Google and Microsoft teams, first-time CRM users
Copper CRM and Capsule CRM solve two different problems. Copper is the specialist that turns Gmail into a full sales CRM. Its key features shine for companies that live in Google Workspace.
Capsule is the flexible pick for small businesses and their clients. It costs less to start, works beyond Google, and gives you all the features most teams need. No perfect CRM exists, but Capsule fits more users at a lower price.
If your whole workflow runs in Gmail, Copper is worth the higher cost. For everyone else, Capsule is the better choice.
銅CRMの比較
Here is how Copper CRM stacks up against other CRMs:
銅が勝つ点： native Gmail workflow, lower entry price, simpler day-one setup
HubSpotが優れている点： free marketing tools, a larger app marketplace, deeper reporting
銅CRM対 セールスフォース
銅が勝つ点： fast Google setup, a friendlier interface, transparent pricing
Salesforceが優れている点： enterprise scale, deeper customization, a huge integration library
銅が勝つ点： tighter Gmail sync, cleaner email tracking, quicker onboarding
Insightlyが勝利した点： stronger project management, more report layouts, wider platform support
Capsule CRMの比較
Here is how Capsule CRM measures up against other CRM software:
カプセルCRM vs パイプドライブ
Capsule wins on: a free plan, simpler contact records, built-in project boards
Pipedriveが勝利した点： sharper pipeline visuals, sales-focused automation, a built-in lead inbox
Capsule wins on: easier onboarding, a cleaner interface, faster setup
Zoho CRMが優れている点： deeper customization, a broader module range, lower top-tier pricing
Capsule CRMとFreshsalesの比較
Capsule wins on: plain simplicity, a free plan for small teams, Microsoft support
Freshsalesが勝利した点： a built-in phone, AI lead scoring, stronger marketing automation
よくある質問
Copper CRMは何に使用されますか？
Copper CRM is a sales CRM for Google Workspace. Teams use it to manage contacts, leads, and deals inside Gmail, which cuts manual data entry.
Copper CRMの旧名称は何ですか？
Copper CRM was formerly called ProsperWorks. It rebranded to Copper in 2018, years after starting as a Gmail extension for Google users.
Capsule CRMはどのような用途に最適ですか？
Capsule CRM is best for small businesses that want simple contact management and pipelines. It suits first-time CRM users on a tight budget.
Capsule CRMの価格はいくらですか？
Capsule CRM has a free plan for 250 contacts. Paid plans start at $18 per user per month, with higher tiers above that.
Which is better, Copper or Capsule?
Capsule wins for most small businesses on price and ease. Copper is better if your whole sales process runs inside Gmail.
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