You’re looking for a CRM, right? And you’ve probably seen Freshsales CRM e Copper CRM pop up.
It’s tough to know which one is the best for your business.
Now, imagine picking the wrong one. You could end up with a confusing, slow system that doesn’t do what you need.
Good news! We’ll explain Freshsales vs Copper CRM in a way that’s easy to understand.
Visão geral
We rolled up our sleeves and used both CRMs to give you the best comparison.
We tested their features, talked to real users, and checked out how easy they are.
This hands-on approach lets us see exactly how each CRM works in real-world situations.
Freshsales CRM might be the one for you. Its intuitive interface makes it an excellent choice.
Preços: It has a free trial. The premium plan starts at $9/month.
Principais características:
- Contact Management
- Deal Tracking
- Reporting and Analytics
Want a CRM that seamlessly integrates with your Google apps? Experience a smoother workflow!
Preços: It has a free trial. The premium plan starts at $9/month.
Principais características:
- Google Workspace Integration
- Contact Management
- Pipeline Management
What is Freshsales?
So, Freshsales. It’s a CRM.
That means it helps businesses manage customers.
Think of it as a tool to keep track of sales and deals.
It aims to fazer your sales process more manageable.
That’s the basic idea.
Explore também nossos favoritos Freshsales CRM alternatives…
Nossa opinião
Freshsales CRM is a solid choice for businesses prioritizing ease of use and affordability. It’s a great way to use CRM without a steep learning curve.
Principais benefícios
- Interface amigável: Easy to navigate and learn.
- Built-in phone and email: Connect with customers directly from the platform.
- AI-powered insights: Get helpful suggestions and predictions.
- Preços acessíveis: Offers a free plan and competitive paid plans.
Preços
- Crescimento + 500 contatos de marketing: US$ 9/usuário/mês.
- Pro + 500 contatos de marketing: US$ 39/usuário/mês.
- Empresa + 500 contatos de marketing: US$ 59/usuário/mês.
Prós
Contras
What is Copper CRM?
Okay, now let’s discuss Copper.
Its big selling point is that it’s built for Google Workspace users.
It puts your CRM right inside Gmail and other Google apps; It’s meant to keep you in your flow.
Explore também nossos favoritos Copper CRM alternatives…
Nossa opinião
Stop wasting 10 hours a week on manual data entry! Copper CRM software automates your sales process and integrates seamlessly with Google Workspace.
Principais benefícios
Copper CRM excels in simplicity and integration. Here’s what makes it stand out:
- Effortless Google Workspace integration: Manage your contacts, deals, and projects without leaving your Gmail inbox.
- Interface intuitiva: Copper is easy to navigate, even for CRM beginners.
- Gerenciamento visual de pipeline: Get a clear view of your sales process and track deals with ease.
- Automated data entry: Copper automatically captures contact information from emails and other interactions, saving time and effort.
Preços
Todos os preços serão cobrados anualmente.
- Iniciante: $9/seat/month.
- Básico: $23/seat/month.
- Profissional: $59/seat/month.
- Negócios: $99/seat/month.
Prós
Contras
Comparação de recursos
Here is a quick look at the main differences between these two CRMs.
This helps you see which crm solution fits your sales teams best.
1. Core Integration Focus
- Freshsales: Integrates with a wide range of apps, especially other Freshworks products. It offers a broader, more open ecosystem.
- Copper: Its main strength is deep Google Workspace integration. It lives inside your Gmail caixa de entrada and works seamlessly with Google Calendar and Google Drive.
2. Built-in Sales Tools
- Freshsales: Offers native features like a built-in phone, chat, and email to manage sales activities. This means fewer separate tools are needed.
- Copper: Relies on your existing Google tools (like Gmail) for communication. You might need to add other tools for features like call logging.
3. Artificial Intelligence (AI) and Automation
- Freshsales: Features Freddy AI. This helps with powerful lead scoring and suggests the next steps for your deals. It uses AI for intelligent insights.
- Copper: Focuses on simpler workflow automação to reduce manual data entry. It automates tasks within the Google environment.
4. Sales Pipeline Management
- Freshsales: Provides a highly visual interface to create pipelines. It supports tracking deals across multiple pipelines effectively.
- Copper: Gives you a clear pipeline view, easily managed right from its Chrome extension. It’s simple and streamlined for quick updates.
5. Marketing Tools
- Freshsales: Includes integrated features for marketing and marketing automation. You can set up an email sequence and send bulk emails easily.
- Copper: Focuses mostly on customer relationship management. It generally requires third-party add ons for detailed marketing features.
6. Pricing and Value
- Freshsales: Offers a free plan and competitive starter pricing. It provides excellent value and scalability for medium sized businesses.
- Copper: Starts at a slightly higher price point. It’s a great value if your team uses Google products constantly, saving a few seconds per task.
7. Lead and Contact Management
- Freshsales: Gives a full 360-degree view of leads and contacts. It includes website tracking to capture a new lead quickly.
- Copper: Excels at organizing customer data by automatically syncing new contacts from gmail and google calendar.
8. User Interface and Ease of Use
- Freshsales: A full-featured sales crm. It has a good balance, but the learning curve is steeper because of its powerful features.
- Copper: Known for its ease of use. It feels like an extension of your Gmail, making it easy to manage tasks directly.
9. Customization and Scalability
- Freshsales: Very scalable, with robust options for custom fields and advanced reports, especially for growing sales teams.
- Copper: Highly customizable for the core customer relationship management. However, its starter plans have more limited features for advanced customization.
What to Look For When Choosing CRM Software?
Here is a list of must-haves and key insights when evaluating any crm solution.
- Cost and Plans: Look closely at the copper crm pricing and other crm pricing. See what features are included in the starter plan, professional plan, or business tier. Check if you are paid monthly or annually, and if a credit card required to access the free trial or to set up a new account.
- Facilidade de uso: A CRM must be simple for your sales team to use every day. Your sales reps need to easily track activities without complicated steps. Look for a clean site and an intuitive browser interface.
- Core Integrations: Check for copper’s integration capabilities. If your pequenos negócios is in the Google ecosystem, seamless connections with gmail extension and google docs (or formerly g suite) is essential for smooth functionality.
- Automação: Can the platform automate tasks? Look for features like email templates and automated emails that save your team time and effort. This is where advanced capabilities really add value.
- Data Security: How strong is the security on the site properly? You need assurance that your clients and companies data is safe and that the connection is secure.
- Escalabilidade: The CRM should grow with you. Ensure that when you need more access or more complex features, the vendor can respond with higher-level account options.
- Support and Transparency: See how quickly and well the provider handles support. You don’t want to see a “verifying” message or a “verification successful waiting” screen for too long when you need help from a human. Always check the most recent review date.
- Technical Details: Watch out for odd messages like “ray id” during a connection issue on the site. Good technical implementation means fewer interruptions and less time waiting.
Veredicto final
So, which one wins? It depends on your needs.
If you live in Google Workspace, Copper offers a super smooth experience.
Copper vs Freshsales in Google integration is no contest.
But, if you want powerful AI and automation, Freshsales vs Freshsales shines.
We’ve used both and seen how they work. However, for most businesses needing strong sales tools, we recommend Freshsales.
It has more growth features. But if you are a Google-centric business, Copper is the clear winner.
You should listen to us because we did the work, so you don’t have to.
More of Freshsales CRM
Here’s a brief comparison of Freshsales CRM with these software solutions:
- Freshsales CRM vs Pipedrive: Freshsales CRM provides a comprehensive sales solution with integrated communication and AI, whereas Pipedrive excels in visual sales pipeline organization and deal tracking.
- Freshsales vs GoHighLevel: GoHighLevel is a robust, all-in-one platform with strong marketing automation and a steeper learning curve, often favored by agencies. Freshsales focuses more on streamlined sales processes and ease of use.
- Freshsales CRM vs Keap: Freshsales CRM emphasizes intuitive sales management and AI-powered insights; Keap offers powerful sales and marketing automation with a focus on contact management.
- Freshsales CRM vs ActiveCampaign: Freshsales CRM is a dedicated sales CRM with built-in phone and email; ActiveCampaign is strong in marketing automation, email campaigns, and advanced segmentation.
- Freshsales CRM vs Hubspot: Freshsales CRM offers AI-powered sales tools and a quicker setup; HubSpot provides an extensive all-in-one suite covering marketing, sales, and customer service.
- Freshsales CRM vs Clickfunnels: Freshsales CRM is a sales-focused CRM for managing customer interactions, whereas ClickFunnels is a specialized tool for building sales funnels and landing pages.
- Freshsales CRM vs Folk: Freshsales CRM offers a comprehensive sales platform with AI and automation; Folk focuses on simple, collaborative contact management and visual pipeline organization.
- Freshsales CRM vs Instantly: Freshsales CRM is a full-fledged sales CRM with robust features; Instantly is primarily an email outreach and cold email automation ferramenta.
- Freshsales CRM vs ClickUp: Freshsales CRM is designed for streamlining sales processes and managing pipelines; ClickUp is a versatile work OS that encompasses project management, tasks, and CRM functionalities.
- Freshsales CRM vs Monday CRM: Freshsales CRM provides a dedicated sales solution with intelligent insights, while Monday CRM offers highly customizable boards for managing workflows, including CRM.
- Freshsales CRM vs Capsule CRM: Freshsales CRM offers a more robust sales CRM with AI features; Capsule CRM focuses on straightforward contact management and sales opportunity tracking.
- Freshsales CRM vs Insightly: Freshsales CRM is a dedicated sales tool with AI and comprehensive sales automation; Insightly provides a broader CRM experience, including strong project management capabilities.
- Freshsales CRM vs Salesforce: Freshsales CRM offers an intuitive, AI-powered sales platform with competitive pricing; Salesforce is a highly customizable, enterprise-grade CRM with an extensive ecosystem and advanced features.
- Freshsales CRM vs Zendesk: Freshsales CRM focuses on sales automation and pipeline management, while Zendesk is primarily a customer service platform with robust ticketing and support features.
More of Copper CRM
Here’s a brief comparison of Copper CRM with these software solutions:
- Copper CRM vs Pipedrive: Copper CRM excels in Google Workspace integration and contact management, while Pipedrive focuses on visual sales pipeline management for sales-driven organizations.
- Copper vs GoHighLevel: Copper is best for teams using Google. It is simple to use and built right into Gmail. GoHighLevel is a bigger tool for marketing agency needs. It has more powerful automation and can manage multiple clients.
- Copper CRM vs Keap: Copper CRM provides seamless Google integration for simplified CRM, whereas Keap offers robust sales and marketing automation with extensive features.
- Copper CRM vs ActiveCampaign: Copper CRM offers intuitive Google Workspace integration for managing customer interactions, while ActiveCampaign focuses on advanced marketing automation and detailed customer segmentation.
- Copper CRM vs Hubspot: Copper CRM prioritizes deep Google Workspace integration and ease of use, whereas HubSpot provides a comprehensive suite of marketing, sales, and service tools.
- Copper CRM vs Clickfunnels: Copper CRM is a customer relationship management system, while ClickFunnels is a specialized sales funnel builder designed to generate leads and automate sales.
- Copper CRM vs Folk: Copper CRM offers strong integration with Google Workspace for sales and contact management, while Folk emphasizes simple, collaborative contact organization and customization.
- CRM de cobre vs. Instantâneo: Copper CRM provides a full CRM experience with Google Workspace integration, whereas Instantly is primarily an email outreach tool for cold email campaigns.
- Copper CRM vs ClickUp: Copper CRM is a specialized CRM tightly integrated with Google Workspace, while ClickUp is a versatile work management platform that includes CRM functionalities, among many others.
- Copper CRM vs Monday CRM: Copper CRM provides a simple, Google-centric CRM experience, while Monday CRM offers highly customizable visual workflows and robust project management features.
- Copper CRM vs Capsule CRM: Copper CRM offers deep Google Workspace integration and strong sales pipeline features, while Capsule CRM is a simpler contact manager focused on basic sales tracking.
- Copper CRM vs Insightly: Copper CRM focuses on Google Workspace integration and intuitive sales pipelines, while Insightly offers a broader CRM with project management and advanced workflow automation.
- Copper CRM vs Freshsales CRM: Copper CRM provides contextual CRM with visual pipelines and Google integration, while Freshsales CRM offers AI-powered lead scoring, advanced analytics, and integrated communication.
- Copper CRM vs Salesforce: Copper CRM offers a user-friendly solution tightly integrated with Google Workspace. At the same time, Salesforce is a highly customizable and extensive enterprise-level CRM with a vast feature set.
Perguntas frequentes
Which CRM is better for small businesses, Freshsales or Copper?
Copper is a strong choice for small businesses heavily reliant on Google Workspace. If you prioritize robust sales automation and AI, Freshsales is likely the better fit. Consider your specific needs and budget.
Does Copper CRM integrate with Gmail?
Copper CRM is designed for deep integration with Gmail and the broader Google Workspace. This allows for seamless contact management and activity tracking directly within your email.
Is Freshsales challenging to learn and use?
Freshsales is generally user-friendly, but some advanced features, especially AI-powered insights and complex automation, might have a steeper learning curve for new users.
How does Copper CRM handle project management?
Copper CRM’s platform includes project management features. These allow users to manage tasks and projects directly alongside their sales pipelines, enhancing team efficiency.
Which CRM offers better reporting and analytics?
Freshsales generally offers more comprehensive reporting and analytics features, providing detailed insights into sales performance. Copper’s reporting is more basic, primarily within Google Sheets.
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