Escolhendo o certo CRM is tough, right?
You need something that helps you keep track of contacts and grow your negócios.
But with so many options, how do you know which one is best?
Imagine struggling to find client info or missing important follow-ups. That slows you down.
Let’s compare Folk vs Thryv and see which CRM really shines in 2025.
This guide will help you easily decide which tool will fazer your work easier.
Visão geral
We dove deep into both Folk and Thryv. Our team spent weeks using each platform.
We tested every feature, from contact management to relatórios.
This hands-on experience allows for a real, practical comparison.
It excels at managing 10,000 contacts and building relationships. It has powerful automation.
Preços: It has a free trial. The premium plan starts at $20/month.
Principais características:
- Sales pipelines
- Advanced reports
- Android app
Explore its powerful features for managing contacts, scheduling appointments, and campaigns.
Preços: It has a free demo. The premium plan starts at $244/month.
Principais características:
- Tome 利用人工智能实现引人入胜的视觉叙事。Gamma 是一个以人工智能为先的快速内容生成平台。
- Tome 强调视觉叙事，与传统幻灯片截然不同。Prezi 拥有动态、非线性的缩放界面。
- Advanced Reporting
What is Folk?
Folk? It’s a CRM. Think of it as a smart address book.
It helps you keep track of all your contacts.
You can organize them with tags and lists.
Plus, it’s easy to use with your team.
Also, explore our favorite Folk alternatives…
Nossa opinião
It excels at managing 10,000 contacts and building relationships. It has powerful automation that some businesses need.
Principais benefícios
- Manage 10,000 contacts.
- Connect five email accounts.
- No warranty mentioned.
Preços
All the plans will be billed annually.
- Padrão: $20/member/month.
- Prêmio: $40/member/month.
Prós
Contras
What is Thryv?
Thryv is different. It’s more than just a CRM—it’s a full business management tool.
It offers scheduling, payments, and reviews in one place. It’s built for pequenas empresas.
Explore também nossos favoritos Thryv alternatives…
Nossa opinião
Wanted to Thryv a try! Explore its powerful features for managing contacts, scheduling appointments, and launching marketing campaigns.
Principais benefícios
- Centralized hub: Manage all your business needs in one place.
- Automated marketing: Reach more customers with less effort.
- Online scheduling: Let clients book appointments 24/7.
- Accept payments online: Get paid faster and easier.
- Reputation management: Monitor and improve your online reviews.
Preços
- Command Center: Free dedicated business line.
- Business Center: $244/month.
- Marketing Center: $244/month.
Prós
Contras
Comparação de recursos
This comparison evaluates two very different approaches to customer relationship management: Folk, which focuses on nurturing real relationships and helping small businesses organize contacts through social listening.
Thryv, a complete business operating system designed to help each businesses stay organized and get paid faster.
This analysis clarifies which solution is the better investment for dedicated relationship management versus comprehensive client interactions management.
1. Core Focus and Goal
- Folk: The folk crm’s core goal is relationship intelligence and helping customers build genuine connections and nurture real relationships across different use cases. It is a lightweight customer relationship management tool focused on the human side of tracking contacts to close winning deals.
- Thryv: The focus is on providing a comprehensive operating system for the small business. It aims to centralize all management—from scheduling to payments—in the thryv business center to help businesses get paid faster and stay organized.
2. Contact Management and Source
- Folk: Excels at helping users organize contacts effectively using flexible tagging and importing features (add contacts) via its chrome extension. It is built for customer relationship management and tracking every touchpoint with the same person. It tracks other tools dados.
- Thryv: Provides standard contact management within the thryv command center, focusing on client history, payments, and scheduling. It centralizes customer interactions initiated from multiple sources, including the client portal estimates.
3. Sales Pipeline and Deal Tracking
- Folk: Provides a simple visual sales pipeline view to track deals and help users close winning deals quickly. It focuses on communication and follow-ups using set reminders to drive the deal forward.
- Thryv: Includes sales pipeline management tools but focuses heavily on the service fulfillment and financial side of the process, ensuring client portal estimates are quickly turned into paid faster invoices.
4. Communication Channel and Engagement
- Folk: Communication relies on tracking emails and phone calls made or received by the same person but requires integration with other tools. It uses email automação for sequences.
- Thryv: Features built-in communications, including the ability to send sms marketing messages and manage reputation. It centralizes all customer interactions within its thryv command center.
5. Automation and Workflow
- Folk CRM: Offers simple email automation and tools to set reminders. Automation is generally minimal and focused on assisting individual users and simplifying follow-ups for the same person.
- Thryv: Provides deep automation across operations, automating client communication, follow-ups, sms marketing messages, and review requests to help the small business get paid faster.
6. Online Presence and Marketing
- Folk: Does not have native tools for managing public presence. Users rely on integrating other tools and its chrome extension to source contacts.
- Thryv: Includes native digital marketing capabilities, such as managing online listings and enhancing search visibility via enhanced local listings. It provides a dedicated marketing platform within the thryv business center.
7. Client Portal and Payments
- Folk: Does not offer a native client portal or invoicing capabilities. It relies on integrations with other tools for this.
- Thryv: This is a core strength. It offers a fully functional client portal where customers can view and approve client portal estimates, schedule appointments, and submit payments, helping the business get paid faster.
8. Service Reliability and Website Health
- Folk: The platform is known for reliability. If a user encounters an error, they will see a placeholder, confirming that the site properly loaded after an attempt and showing a prompt like “verification successful waiting.”
- Thryv: The system is robust, designed for high availability. If the system experiences a temporary delay, the user may see a standard message (like “view this site properly” or a “ray id” in an error) for a few seconds while the system performs a final verification successful waiting check before loading the thryv software.
9. Pricing and Subscription Model
- Folk: Pricing is transparent and typically structured per user based on the features needed for customer relationship management. It does not include a hidden one time onboarding fee.
- Thryv: Pricing is bundled, often including a necessary one time onboarding fee for initial setup. While the thryv software provides comprehensive value, the pricing details are less granular than a pure CRM tool and should be reviewed carefully on the site.
What to Look for in a CRM Tool?
- Facilidade de uso: Is the interface intuitive?
- Integração: Does it connect with your existing tools?
- Escalabilidade: Can it grow with your business?
- Suporte ao cliente: Is help readily available?
- Specific Needs: Does it solve your unique business problems?
Veredicto final
So, which one wins? It depends on your needs. If you need a simple, easy CRM, go with Folk.
It’s great for contact management and teamwork.
However, if you need a full business tool, Thryv is better.
It handles scheduling, payments, and reviews.
We tested both. We spent hours using each one.
This hands-on experience lets us give you real advice. Pick what fits your business best.
More of Folk
Here’s a brief comparison of Folk with these software solutions:
- Folk vs GoHighLevel: Folk emphasizes collaborative contact organization and ease of use, while GoHighLevel is a comprehensive sales and marketing platform with robust automation and lead generation.
- Folk vs Pipedrive: Folk focuses on user-friendly contact management and customization, whereas Pipedrive excels in visual sales pipeline management for sales-focused teams.
- Folk vs Keap: Folk offers a simple, collaborative interface for contact management, while Keap provides powerful sales and marketing automation with extensive customization.
- Folk vs ActiveCampaign: Folk provides a user-friendly, collaborative contact management system, while ActiveCampaign boasts robust marketing automation, segmentation, and detailed analytics.
- Folk vs Clickfunnels: Folk is a contact management CRM, while ClickFunnels is a sales funnel builder designed for creating landing pages and automating sales processes.
- Folk vs Instantly: Folk focuses on contact management and enrichment; Instantly specializes in automated cold email campaigns and high-volume outbound sales outreach.
- Folk vs ClickUp: Folk is a specialized contact relationship management tool, while ClickUp is an all-in-one workspace that combines project management, task tracking, and CRM features.
- Folk vs Monday: Folk offers a simple, collaborative contact system, while Monday CRM provides highly customizable visual workflows and robust team collaboration.
- Folk vs Capsule: Folk is a modern, customizable CRM for managing contacts; Capsule CRM is a simplified contact manager primarily focused on tracking sales opportunities.
- Folk vs Insightly: Folk is a straightforward collaborative contact management solution; Insightly provides a more robust CRM with advanced sales pipeline and project management features.
- Folk vs Freshsales CRM: Folk focuses on intuitive relationship management and visual pipelines; Freshsales offers a comprehensive CRM with advanced automation and in-depth reporting for sales.
- Folk vs Salesforce: Folk provides a user-friendly CRM for simple relationship management, while Salesforce is a highly customizable, scalable, and complex enterprise-level CRM with extensive features.
- Folk vs Zendesk: Folk prioritizes simple, collaborative contact management for smaller teams, while Zendesk is a comprehensive customer service platform focused on ticketing and support.
More of Thryv
Here’s a brief comparison of Thryv with these software solutions:
- Thryv vs GoHighLevel: Thryv offers robust marketing automation and sales funnels. Thryv simplifies business management for service-based companies.
- Thryv vs Pipedrive: Thryv is a broad business management tool with integrated CRM; Pipedrive specializes in visual sales pipeline management, ideal for sales teams.
- Thryv vs Keap: Thryv offers an all-in-one platform for small business management; Keap focuses on advanced marketing automation and sales CRM with in-depth workflows.
- Thryv vs ActiveCampaign: Thryv provides an integrated platform for local business management and customer interaction; ActiveCampaign excels in sophisticated marketing automation, segmentation, and detailed analytics.
- Thryv vs Hubspot: Thryv is designed as a comprehensive platform for small business operations, including client management and marketing; HubSpot offers a wider suite of marketing, sales, and service tools for businesses of all sizes.
- Thryv vs Clickfunnels: Thryv is an all-in-one business management platform; ClickFunnels is specifically designed for building sales funnels, landing pages, and automating sales processes.
- Thryv vs Folk: Thryv is a comprehensive business management system with integrated CRM; Folk is a more focused, collaborative contact management tool with an emphasis on organization.
- Thryv vs Instantly: Thryv offers a broad suite for small business management, including online presence and payments; Instantly specializes in automated cold email campaigns for sales outreach.
- Thryv vs ClickUp: Thryv is an all-in-one platform for small business operations and client management; ClickUp is a versatile work OS that encompasses project management, task tracking, and customizable CRM features.
- Thryv vs Monday CRM: Thryv provides an integrated solution for small business management and client interaction; Monday CRM focuses on highly customizable visual workflows and project-centric CRM capabilities.
- Thryv vs Capsule CRM: Thryv is a comprehensive business management platform with CRM features; Capsule CRM is a simpler, user-friendly CRM focused on contact management and sales pipeline tracking.
- Thryv vs Insightly: Thryv provides an all-in-one platform for small business operations, including scheduling and payments; Insightly offers a more robust CRM with an advanced sales pipeline and project management functionalities.
- Thryv vs Freshsales: Thryv is an all-in-one business management platform for local businesses; Freshsales CRM specializes in robust sales automation, lead scoring, and in-depth sales reporting.
- Thryv vs Salesforce: Thryv is an integrated platform for small business management; Salesforce is a highly customizable, scalable, enterprise-level CRM with extensive sales, marketing, and service capabilities.
Perguntas frequentes
Is Folk good for small teams?
Yes, Folk is excellent for small teams. Its collaboration tools are simple and effective. You can share contacts and work together in real time, making it easy for everyone to stay on the same page.
Can Thryv replace all my business tools?
Thryv aims to be an all-in-one platform that includes scheduling, payments, and marketing. However, it might not replace every tool you use. Consider your specific needs and whether Thryv covers them all.
Which CRM is easier to learn?
Folk is generally easier to learn. Its interface is clean and simple. You can quickly understand its features. Thryv has more features, so it might take longer to learn everything it offers.
Does Folk have a mobile app?
Yes, Folk has a mobile app. However, it is a simplificado version of the desktop platform. It allows basic contact management. If you need full features, you’ll want to use the desktop version.
Is Thryv worth the higher price?
If you need a comprehensive business management tool, Thryv is worth considering. It combines many functions into one platform. However, if you only need CRM features, Folk might be a better value.
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