⚡ Veredito rápido:
- Preços: ActiveCampaign starts at $15/month. Close CRM starts at $35/seat/month.
- Ideal para: ActiveCampaign for email marketing automation. Close CRM for outbound sales teams that live on the phone.
- Principal diferença: ActiveCampaign is a marketing platform with a CRM attached. Close is a sales CRM with calling attached.
- Nossa escolha: ActiveCampaign, because it covers marketing and sales automation in one account at a lower entry price.
ActiveCampaign and Close CRM both promise to help you win more deals.
Mas eles foram construídos para duas funções diferentes.
ActiveCampaign starts with email marketing and grows into a CRM platform.
Close starts with phone calls and grows into a full sales pipeline tool.
That single difference decides which one fits your negócios.
Visão geral
This ActiveCampaign vs Close CRM comparison covers pricing, key features, and ease of use.
We reviewed documentation, pricing pages, and G2 reviews for both tools.
Nossos redatores também passaram um tempo testando cada aplicativo na prática.
Essas observações aparecem nas seções "O que nossa equipe notou" abaixo.
By the end, you will know which tool matches your sales process.
O que é o ActiveCampaign?
ActiveCampaign is a marketing automation and CRM platform for growing companies.
It started as one of the better known email marketing services.
Today it handles email campaigns, texto messages, ads, and deal tracking.
The company calls this customer experience automation, or CXA.
Its drag and drop construtor lets you build automations without code.
Most teams pick it for advanced automation that a plain newsletter tool cannot match.
🏆 Vencedor: ActiveCampaign
Email marketing automation with a built-in CRM on every plan. Over 900 pre-made automation templates. Free migration from your old tool.
Preços do ActiveCampaign
ActiveCampaign offers four paid tiers. Prices climb with your contact count and feature access.
| Plano | Preço | Ideal para |
|---|---|---|
| Iniciante | US$ 15/mês | Small businesses sending basic email campaigns |
| Mais | US$ 49/mês | Teams that need lead scoring and landing pages |
| Pró | US$ 79/mês | The more advanced user who wants custom reports |
| Empresa | US$ 145/mês | Big businesses needing custom objects and single sign-on |
Pricing verified September 2026.
Teste grátis: 14 days, no credit card needed. The trial unlocks most Professional-tier features.
Garantia de reembolso: There is no standard refund window. Cancel before renewal to avoid the next charge.
📌 Observação: Yearly billing saves 20%. Transactional email, SMS add ons, and CRM add ons are billed separately from the base plan.
⚠️ Pricing conflict flagged: Our CSV lists the Starter plan at $15/month. Some third-party sources quote $19 for the same tier, likely a monthly-billing figure. We use the CSV number across every table and card here. Check the live pricing page before you buy.
Principais benefícios do ActiveCampaign
Here is what makes ActiveCampaign worth a look:
- Automation depth: Over 900 automation templates ship with the account. You can A/B test entire automation paths, not just subject lines.
- Segmentação avançada: Group contacts by website visits, location, purchase history, or interaction history. Custom fields let you slice the list further.
- Alcance omnicanal: Run email, SMS, WhatsApp, and social campaigns from one dashboard. You can send SMS to the same segment that got the follow up email.
- Deliverability record: ActiveCampaign’s deliverability scores well in independent caixa de entrada tests. That matters more than any feature list.
- Free migrations: The team moves your lists, email templates, and automations over at no cost. Non profits and small teams use this a lot.
- Tratamento de dados: The platform is GDPR compliant and stores data on U.S. servers under the EU-U.S. Data Privacy Framework.
- Assistência por IA: Predictive sending picks delivery times per contact. Active Intelligence agents suggest high-value audience segments from live data.
O que nossa equipe observou
Nosso escritor set up an account and built a live welcome series inside it. Here is what stood out from that hands-on time:
Prós e contras do ActiveCampaign
✅ Prós
- Over 900 automation templates and 950 integrations
- Built-in CRM and lead scoring on every paid plan
- High deliverability rates in independent inbox tests
- Free migration from your old email marketing platform
- User friendly menus and a 14-day free trial without a card
❌ Contras
- Overkill if you only send simple newsletters
- No free plan, and costs rise fast with contact count
- The Starter plan caps you at 5 actions per automation
- No dialer, so calling teams need a second tool
O que é o Close CRM?
O Close CRM é uma ferramenta de gestão de relacionamento com o cliente criada para equipes de vendas.
It targets startups and small to medium businesses that sell by phone.
Email, phone calls, and SMS all land in one shared inbox.
Sales reps dial straight from the browser without a separate phone system.
Close captures every touch and pins it to the contact timeline.
That cuts the manual data entry most CRM options force on reps.
Fechar CRM
A sales CRM with calling, SMS, and email in one inbox. Power dialer included. One-click migration from other CRMs.
Fechar Preços do CRM
Close charges per seat. That changes the math once your sales team grows.
| Plano | Preço | Ideal para |
|---|---|---|
| Essenciais | US$ 35 por assento por mês | Solo founders and two-person sales teams |
| Crescimento | US$ 99 por assento por mês | Teams needing multiple pipelines and email sequences |
| Escala | US$ 139 por assento por mês | Managers who want call coaching and custom graphs |
Pricing verified September 2026.
Teste grátis: 14 days with no card required. A motivated team can finish setup inside that window.
Garantia de reembolso: No published refund window. Billing stops at the end of the current cycle after you cancel.
📌 Observação: Calling minutes and phone numbers are billed on top of the seat price. Budget for that before you compare the two tools on cost alone.
⚠️ Pricing conflict flagged: Our CSV lists Essentials, Growth, and Scale at $35, $99, and $139 per seat. Third-party research still quotes older Startup, Professional, and Enterprise tiers at $59, $109, and $149 monthly. We use the CSV figures throughout this article. Verify on Close’s own pricing page.
Principais benefícios do Close CRM
Here is where Close earns its seat price:
- Calling that works: A power dialer and a predictive dialer both ship in-app. Reps can dial multiple numbers back to back without touching a keypad.
- Visualizações inteligentes: Saved search filters surface the leads worth calling first. Managers use them to keep reps on the right prospects.
- Sessões de coaching ao vivo por chamada: Managers can listen in and whisper advice mid-call. New reps ramp faster this way.
- Fast onboarding: A CSV import tool and a free one-click migration move your contacts from other CRMs. G2 reviews highlight full team engagement within days.
- Automated follow ups: Workflows fire reminders and email sequences so nothing sits idle in the sales pipeline.
- Acesso móvel: The Close app runs on any mobile device, so reps can add notes between meetings.
- Apoio e segurança: A staffed help center, API documentation for your developer, and regular product updates back the platform.
O que nossa equipe observou
Our writer ran a week of outbound calls through a trial account. Here is what stood out:
Vantagens e Desvantagens do Close CRM
✅ Prós
- Best-in-class calling, rated 4.7/5 on G2
- Email, calls, and SMS share one inbox
- Quick setup with free one-click migration help
- Visual pipeline view exposes stalled deals fast
❌ Contras
- Relatórios is weak next to bigger CRM platforms
- Less customizable, with limited custom objects
- Roughly 80 integrations, well short of rivals
- Per-seat pricing gets expensive for small teams
Comparação de recursos
Here is where the two tools actually split. We walk through ten areas that decide the purchase for most buyers.
| Recurso | ActiveCampaign | Fechar CRM |
|---|---|---|
| Preço inicial | US$ 15/mês | US$ 35 por assento por mês |
| Plano Gratuito | ❌ | ❌ |
| Marketing por e-mail | ✅ | Basic bulk email |
| Chamadas integradas | ❌ | ✅ |
| Automação de marketing | ✅ | ❌ |
| Páginas de destino | ✅ | ❌ |
| Pontuação de liderança | ✅ | Smart Views only |
| Objetos personalizados | Plano empresarial | Limitado |
| Integrações | 950+ | 80+ |
| Ideal para | Automação de marketing por e-mail | High-volume phone divulgação |
1. Email Marketing and Campaigns
ActiveCampaign: This is home turf. The email builder ships with pre-made email templates, AI copy suggestions, and split testing. You can trigger a campaign from a form submission, a purchase, or an RSS triggered feed update.
Fechar CRM: Email here serves outreach, not broadcasting. You get email sequences, templates, and bulk email to a filtered list. There is no design editor and no newsletter workflow.
2. Automação e Fluxos de Trabalho
ActiveCampaign: The visual builder handles multi-step journeys with conditional logic. Over 900 automation templates cover welcome series, cart abandonment, and re-engagement. ActiveCampaign says customers save around 20 hours a month this way.
Fechar CRM: Workflows fire task reminders and follow ups after a call or a reply. They keep reps moving. They will not run a marketing journey across channels.
⚠️ Aviso: The ActiveCampaign Starter plan allows only 5 actions per automation. Any real workflow needs Plus or higher tiers.
3. CRM e Gestão de Contatos
ActiveCampaign: Every plan includes a CRM for deal tracking and pipeline stages. The ActiveCampaign CRM is solid for marketing-led sales, though power users find it thinner than Salesforce or Microsoft Dynamics.
Fechar CRM: Close was designed around the sales process first. Contacts, deals, and tasks all sit in one view with activity history attached. It manages customer relationships better than it manages marketing.
4. Lead Scoring and Advanced Segmentation
ActiveCampaign: Lead scoring runs on opens, clicks, page visits, and purchase history. Advanced segmentation then routes each score band into its own automation. This is the feature that separates it from a basic newsletter tool.
Fechar CRM: Smart Views replace scoring. You build a saved search on any field and reps work that list top to bottom. Simple, fast, and enough for most small negócios equipes.
5. Recursos de IA
ActiveCampaign: Predictive sending times each email per contact. Active Intelligence agents can build campaigns and suggest audience segments from live data. This is intelligent marketing automation in practice.
Fechar CRM: Sales AI summarizes calls and drafts follow-up notes. It aims at the rep’s daily grind rather than campaign planning.
6. Landing Pages and Content Creation
ActiveCampaign: You can build landing pages and forms inside the account, then trigger automations from submissions. That closes the loop between digital marketing traffic and your list.
The same editor also drafts subject lines and body copy with AI.
Fechar CRM: No landing pages and no content creation tools. You will pair Close with other tools for anything top-of-funnel.
7. Conteúdo dinâmico e personalização
ActiveCampaign: Conditional content shows or hides blocks based on custom fields or behaviour. One email can read differently for a first-time buyer and a repeat customer. Dynamic content is included from the Plus tier up.
Fechar CRM: Personalization here means merge fields in a sequence and full context in the inbox. The rep sees every past email and call before they talk to the prospect.
8. Relatórios e Análises
ActiveCampaign: Campaign, automation, and deal reports come standard. Custom reports and attribution unlock on Pro. You can track revenue back to a specific email.
Fechar CRM: Reporting is the weakest part of the product. G2 reviewers say analysing performance in depth is hard. Custom graphs arrive only on the top plan.
9. Integrações e Complementos
ActiveCampaign: Over 950 integrations, including Shopify, Salesforce, WordPress, and Zapier. Premium connectors cover ecommerce and CRM data. Transactional emails and SMS ship as paid add ons.
Fechar CRM: Around 80 integrations, covering Zoom meetings, Slack, and Zapier. Useful, but you will hit gaps that other CRMs already fill.
10. Preços e Custos
Plan names differ, so compare entry cost and what a five-person team pays.
| Nível | ActiveCampaign | Fechar CRM |
|---|---|---|
| Entrada | Plano inicial: US$ 15/mês | Essencial: US$ 35 por assento por mês |
| Meio | Além disso: US$ 49/mês | Crescimento: US$ 99 por assento por mês |
| Superior | Pro: US$ 79/mês | Escala: US$ 139 por assento por mês |
| Principal | Empresarial: US$ 145/mês | ❌ |
ActiveCampaign: Pricing scales with contacts, not seats. Ten marketers on one Plus account still pay $49/month. Costs climb as your list grows, so forecast that first.
Fechar CRM: Every rep costs another seat. Five reps on Growth run $495/month before call minutes. Close offers real value only if those reps are dialling daily.
Diferentes cenários
| Se você precisar | Escolher | Por que |
|---|---|---|
| Custo de entrada mais baixo | ActiveCampaign | $15 flat vs $35 per seat |
| Chamadas telefônicas em grande volume | Fechar CRM | Power and predictive dialer built in |
| Automação de marketing por e-mail | ActiveCampaign | 900+ automation templates |
| Manager call coaching | Fechar CRM | Live listen and whisper |
| Deep custom reports | ActiveCampaign | Close reporting is thin |
| Fast rollout | Fechar CRM | Setup inside the free trial |
💰 Seu orçamento
ActiveCampaign bills by contacts, so headcount does not raise the bill. Close bills per seat, which punishes small teams that still want the pricier tiers.
🔌 Seu conjunto de tecnologias
With 950 integrations, ActiveCampaign plugs into most stacks already running. Close covers the common ones but leaves gaps you may need to bridge.
📞 Seu Processo de Vendas
If reps close deals on calls, choose Close and let the dialer do the work. If deals close after a nurture sequence, ActiveCampaign fits your sales processes better.
🎓 Seu nível de experiência
Close is easier on day one and reps rarely need training. ActiveCampaign asks more upfront, but the more advanced features pay off within a month.
🆓 Testes e demonstrações grátis
Both give you 14 days without a card. Import real contacts, not test data, or the trial tells you nothing useful.
🛟 Opções de suporte
Both run a public knowledge base and email support. Phone support and a dedicated account team appear only on the top ActiveCampaign tier.
Guia de Troca
Already paying for one of these? Here is what changes if you move.
🔄 Está pensando em migrar do ActiveCampaign para o Close CRM?
✅ O que você vai ganhar:
- Calling from the browser, with no phone system to buy
- Live call coaching and recorded calls for training
- A rep workspace that needs almost no setup
❌ O que você perderá:
- Marketing automation, landing pages, and forms
- Lead scoring and behaviour-based segmentation
- Roughly 870 integrations you may already rely on
📋 Como mudar:
- Export contacts, deals, and custom fields to CSV
- Start the Close free trial and run the one-click migration
- Rebuild your nurture emails as sequences, then rehome anything marketing to a separate tool
🔄 Está pensando em migrar do Close CRM para o ActiveCampaign?
✅ O que você vai ganhar:
- Real marketing automation that generates more leads on its own
- Landing pages, forms, and dynamic email content
- Flat pricing that does not grow with headcount
❌ O que você perderá:
- The dialer and in-app calling
- Call recording and manager whisper coaching
- The single inbox that merges calls, SMS, and email
📋 Como mudar:
- Export leads, notes, and pipeline stages from Close
- Ask ActiveCampaign for a free migration, which is included
- Rebuild sequences as automations, then add a dialer app if reps still call
O que nossa avaliação não abordou
We focused on small businesses and mid-sized teams. We did not test 50-seat rollouts, custom API builds, or regulated setups that need HIPAA-enabled accounts. Deliverability was judged from published inbox tests, not from a campaign we sent ourselves. Both vendors ship new features often, so check current plan limits before you commit.
Veredicto final
| Categoria | Ganhador |
|---|---|
| 💰 Preços | ActiveCampaign |
| 🚀 Automação | ActiveCampaign |
| 📞 Calling and Outreach | Fechar CRM |
| 🎯 Segmentação | ActiveCampaign |
| 👶 Facilidade de uso | Fechar CRM |
| 📊 Reportagem | ActiveCampaign |
| 🔌 Integrações | ActiveCampaign |
| 🏆 Vencedor Geral | ActiveCampaign |
🏆 VENCEDOR: ACTIVECAMPAIGN
ActiveCampaign wins 5 of 7 categories.
Ideal para: email marketing automation, lead nurturing, ecommerce follow-ups, and teams that want one bill instead of two
ActiveCampaign takes it on breadth. It handles marketing and the CRM side well enough that most small businesses never need a second platform. The ActiveCampaign features that matter most, automation depth and segmentation, are also the ones Close does not attempt.
Close is the better product at one specific job. If your revenue depends on reps making calls all day, its dialer and single inbox beat anything ActiveCampaign offers on that front. Sales engagement is its whole reason to exist.
For everyone else, we recommend ActiveCampaign. It costs less to start, covers more ground, and grows with your list instead of your headcount.
Mais do ActiveCampaign em comparação
ActiveCampaign marketing automation runs into a different rival in every category. Here are the three worth weighing, and you can dig deeper in our full Análise do ActiveCampaign ou o Alternativas ao ActiveCampaign resumo.
ActiveCampaign vence em: a $15 entry price against HubSpot’s steep jump to paid tiers, deeper branching inside a single automation, and no forced onboarding fee.
A HubSpot vence em: a genuine free plan, a far stronger sales CRM with custom objects on more tiers, and native reunião scheduling that ActiveCampaign leaves to add ons.
ActiveCampaign vence em: lower cost per contact, a cleaner automation canvas, and roughly ten times the integration count.
Keap vitórias em: built-in invoicing and payments, appointment booking inside the same account, and a phone line bundled with the plan.
ActiveCampaign vs GoHighLevel
ActiveCampaign vence em: inbox placement, a calmer interface for non-technical staff, and reporting you can hand to a client without cleanup.
GoHighLevel vence em: unlimited sub-accounts for agencies serving many clients, white-label front-end automation and funnels, and bundled SMS at agency rates.
Mais comparações do Close CRM
Close competes with tools that share only some of its key features.
Vitórias apertadas em: setup measured in days not months, calling that needs no extra licence, and a price a five-person team can actually approve.
A Salesforce se destaca em: custom objects and fields with no practical ceiling, reporting depth Close cannot match, and a hiring pool of certified admins.
Fechar CRM vs. CRM de segunda-feira
Vitórias apertadas em: the dialer, call recording for coaching, and a layout built purely around outbound rather than general project work.
Vitórias do CRM na segunda-feira em: board views you can create for any process, cheaper seats at the low end, and a desktop and mobile app that doubles as your work hub.
Vitórias apertadas em: dialer quality, faster onboarding for reps who resist software, and a tighter focus on conversations over configuration.
Freshsales vence em: a free starting tier, stronger built-in analytics, and support that includes phone contact on lower plans.
Perguntas frequentes
Para que serve o ActiveCampaign?
It is used for email campaigns, automated follow-ups, SMS, and deal tracking. Businesses run welcome series, cart recovery, and lead nurturing from one account.
O ActiveCampaign é um CRM?
Yes. A CRM ships with every paid plan and covers pipelines, deals, and lead scoring. It is lighter than Salesforce but fine for marketing-led sales.
Em que o Close se diferencia de outros CRMs?
Calling, SMS, and email sit in one inbox with a dialer included. Most rivals treat calling as an integration, so Close feels closer to a sales engagement tool.
Qual o valor da mensalidade da Close?
Plans run $35, $99, and $139 per seat each month. Call minutes and phone numbers cost extra, so a five-rep team should budget above the sticker price.
O ActiveCampaign é caro?
It starts at $15 monthly, which undercuts most rivals. The bill grows with your contact list rather than your headcount, so forecast list growth first.
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