Início rápido
Este guia abrange todas as funcionalidades do Thryv:
- Começando — Create your account and finish basic setup
- Como usar a análise de sites — See which pages bring traffic, calls, and booked jobs
- Como usar o gerenciamento de mídias sociais — Schedule posts to every connected account from one calendar
- Como usar a faturação e a emissão de notas fiscais — Send estimates and invoices that customers can pay online
- Como usar o bate-papo em equipe — Message staff in channels instead of chasing them by text
- Como usar o Campaign Analytics — See which campaigns actually produced bookings and revenue
- Como usar o Construtor de Mercado — Build target lists from your own client data
- Como usar as respostas de IA — Draft replies to reviews and messages in seconds
- Como usar os serviços de SEO — Sync your business listings across 40+ directories
- Como usar o gerenciamento de reputação online — Monitor reviews across sites and respond from one screen
Tempo necessário: 5 minutos por filme
Neste guia também: Dicas profissionais | Erros comuns | Solução de problemas | Preços | Alternativas
Por que confiar neste guia?
I’ve run Thryv for a small trades client for eight months and tested every feature covered here.
Este tutorial é baseado na experiência prática real, não em capturas de tela do fornecedor.
Thryv is small business management software built around one idea.
Your bookings, invoices, reviews, and messages should live in one place.
Most owners only ever touch the calendar and the caixa de entrada.
This guide shows you how to use Thryv properly, feature by feature.
Tutorial do Thryv
This How to Use Thryv tutorial walks through every feature step by step, from first login to the settings that save you an hour a week.
Thryv
Run your bookings, invoices, reviews, and client messages from one login. Thryv is built for small appointment-based service businesses that are tired of paying for five tools. Book a demo to see the platform and get real pricing for your business.
Primeiros passos com o Thryv
Finish this one-time setup before you touch any feature.
Leva cerca de três minutos.
Here’s what the platform looked like on my first run:
Agora vamos analisar cada etapa.
Passo 1: Crie sua conta
Thryv sells through demos, so start by requesting one from the website.
A rep sets up your account and walks you through pricing for your business size.
✓ Ponto de verificação: Check your inbox for login credentials.
Passo 2: Acesse o aplicativo
Thryv runs in any browser, with iOS and Android apps for the field.
Log in and let the setup wizard import your client list.
Eis como o painel de controle se parece:
✓ Ponto de verificação: You should see the main dashboard with your inbox count.
Etapa 3: Conclua a configuração inicial
Add your business hours, services, and staff before anything else.
Then connect your email and phone number so Thryv Command Center centralizes all conversations with customers from 12+ channels.
A centralized inbox lets you connect conversations from every channel in one thread.
✅ Concluído: Você está pronto para usar qualquer recurso abaixo.
Como usar o Thryv Website Analytics
Análise do site lets you see which pages bring traffic, calls, and booked jobs.
Veja como usá-lo passo a passo.
Passo 1: Abra a aba Análises.
Log in and click Analytics in the left navigation.
The dashboard loads visits, sources, and device dados for the last 30 days.
Step 2: Pick a Date Range
Set a range that matches one full billing cycle.
Compare it against the previous period to see real movement.
Eis como isso se parece:
✓ Ponto de verificação: A traffic graph with source breakdown below it.
Step 3: Find Your Money Pages
Sort pages by conversions instead of raw traffic.
Two or three pages usually drive most of your bookings.
✅ Resultado: You know which pages earn leads and which ones just collect visits.
💡 Dica profissional: Add a custom link to your analytics view in the navigation. Thryv Command Center lets you add custom links for anything you check daily.
How to Use Thryv Social Media Manager
Gestão de Redes Sociais lets you schedule posts to every connected account from one calendar.
Veja como usá-lo passo a passo.
Step 1: Connect Your Profiles
Go to Social and link Facebook, Instagram, and Google.
Reconnect any account that shows an expired token.
Step 2: Draft and Schedule
Write the post, then pick a date and time.
Criar conteúdo envolvente legendas helps you connect with your audience, so write for people first.
Eis como isso se parece:
✓ Ponto de verificação: Your scheduled posts sitting on the calendar grid.
Step 3: Review the Calendar
Check the month view for gaps and clashes.
Two posts a week beats ten posts in one day.
✅ Resultado: A month of social content queued in under an hour.
💡 Dica profissional: Recycle your best performing post every 90 days with a fresh caption. Old winners keep working.
How to Use Thryv Billing & Invoicer
Faturamento e Emissão de Notas Fiscais lets you send estimates and invoices that customers can pay online.
Veja como usá-lo passo a passo.
Step 1: Create an Estimate
Click Payments, then New Estimate, and add your line items.
Estimates convert to invoices once the client approves.
Step 2: Set Payment Methods
Turn on credit cards, ACH, and digital wallets.
Thryv supports integrated payment processing across all three.
Eis como isso se parece:
✓ Ponto de verificação: The invoice status reads Sent, then Viewed.
Etapa 3: Enviar e rastrear
Email the invoice and watch its status change.
Thryv offers invoicing features that help you get paid quicker.
✅ Resultado: Clients pay from the email instead of mailing a cheque.
💡 Dica profissional: Thryv charges roughly 2.6% plus $0.30 per transaction. Build that into your prices before you quote.
Como usar o chat de equipe do Thryv
Bate-papo em equipe lets you message staff in channels instead of chasing them by texto.
Veja como usá-lo passo a passo.
Step 1: Create a Channel
Open TeamChat and add a channel per crew or location.
Communicating with your team gets easier when each job has its own thread.
Step 2: Invite Your Staff
Add members and set who can post.
Você pode enviar fotos e arquivos para sua equipe facilmente usando o TeamChat.
Eis como isso se parece:
✓ Ponto de verificação: Your channel list with unread counts on the left.
Step 3: Pin the Essentials
Pin the price list or job sheet to the channel top.
New hires stop asking the same question twice.
✅ Resultado: Job photos and updates live in one place, not in someone’s phone.
💡 Dica profissional: Keep client threads in the inbox and staff threads in TeamChat. Mixing them buries the messages that pay you.
Como usar o Thryv Campaign Analytics
Análise de campanhas lets you see which campaigns actually produced bookings and revenue.
Veja como usá-lo passo a passo.
Step 1: Open Campaign Reports
Go to Marketing, then Campaigns, then Reports.
Each send shows opens, clicks, and replies.
Step 2: Match Sends to Bookings
Cross-check send dates against new appointments.
Thryv automates targeted marketing campaigns based on customer actions.
Eis como isso se parece:
✓ Ponto de verificação: A per-campaign table with open and click columns.
Step 3: Cut the Dead Weight
Pause any campaign under a 15% open rate.
Rewrite the subject line before you rebuild the whole email.
✅ Resultado: Your budget moves to the campaigns that book work.
💡 Dica profissional: Automated marketing can send a Happy Birthday note or a discount to lapsed clients. Those two beat most newsletters.
Como usar o Thryv Market Builder
Construtor de Mercado lets you build target lists from your own client data.
Veja como usá-lo passo a passo.
Step 1: Choose Your Filters
Open Market Builder and filter by tag, service, or last visit.
Thryv's CRM tracks client history, tags, and interactions.
Step 2: Name and Save the List
Give the segment a name you will recognise in six months.
Saved lists refresh as client records change.
Eis como isso se parece:
✓ Ponto de verificação: A saved audience with a live contact count.
Step 3: Send to a Campaign
Push the list into an email or text campaign.
Building a referral program on top of a warm list works better than cold outreach.
✅ Resultado: Targeted lists ready to use instead of one blast to everyone.
💡 Dica profissional: Build a lapsed clients segment first. People who bought once are the cheapest people to sell to twice.
Como usar as respostas de IA do Thryv
Respostas de IA lets you draft replies to reviews and messages in seconds.
Veja como usá-lo passo a passo.
Step 1: Open a Message or Review
Pick an unanswered review or an inbox message.
Managing online feedback professionally helps maintain your reputation.
Step 2: Generate a Draft
Click the AI suggestion button and read what it writes.
Treat the draft as a first pass, never a final answer.
Eis como isso se parece:
✓ Ponto de verificação: A draft reply sitting in the editor, unsent.
Etapa 3: Editar e enviar
Add one specific detail only you would know.
That single line is what stops a reply reading like a template.
✅ Resultado: Review replies go out same day instead of never.
💡 Dica profissional: Never auto-send an AI reply to a one-star review. Read it twice, then answer the actual complaint.
Como usar os serviços de SEO da Thryv
SEO Serviços lets you sync your business listings across 40+ directories.
Veja como usá-lo passo a passo.
Step 1: Confirm Your Details
Check name, address, phone, and hours before you sync.
One wrong digit copies itself to every directory.
Step 2: Run the Sync
Thryv allows syncing business listings across 40+ directories including Google and Yelp.
The first sync can take a few days to propagate.
Eis como isso se parece:
✓ Ponto de verificação: A listings report showing synced and pending entries.
Step 3: Fix the Mismatches
Review the listings report and claim anything flagged.
Thryv helps increase online visibility by synchronizing business information across directories.
✅ Resultado: Consistent details everywhere customers search for you.
💡 Dica profissional: Update your holiday hours in Thryv, not in Google directly. Direct edits get overwritten at the next sync.
How to Use Thryv Online Reputation Manager
Gestão de Reputação Online lets you monitor reviews across sites and respond from one screen.
Veja como usá-lo passo a passo.
Step 1: Turn On Review Alerts
Enable notifications so new reviews reach you same day.
Speed matters more than polish when the review is negative.
Step 2: Send Review Requests
Trigger a request text after each completed job.
Asking customers for 5-star reviews can improve your online reputation.
Eis como isso se parece:
✓ Ponto de verificação: A review feed with your average rating on top.
Step 3: Respond to Everything
Reply to positive and negative feedback alike.
Managing online feedback professionally can help maintain your business’s reputation.
✅ Resultado: A steady flow of fresh reviews instead of three from 2021.
💡 Dica profissional: Send the review request within two hours of finishing the job. Response rates drop hard after day one.
Dicas e Atalhos Profissionais do Thryv
After eight months inside Thryv, these are the settings I’d turn on first.
Atalhos de teclado
| Ação | Atalho |
|---|---|
| Search the inbox | Ctrl/Cmd + K |
| Nova mensagem | Ctrl/Cmd + N |
| Enviar mensagem | Ctrl/Cmd + Enter |
| Jump to calendar | G então C |
Características ocultas que a maioria das pessoas não percebe
- Inbox filters: Thryv Command Center includes features for searching, sorting, and filtering messages, which turns a 200-message inbox into a five-message to-do list.
- Calls from the inbox: Thryv Command Center allows users to make phone and video calls directly from the centralized inbox, so you never leave the conversation.
- Portal do cliente: Customers can view documents, make payments, and update their own details securely, which kills half your admin email.
- Subscription hub: Thryv Command Center provides a centralized hub for managing diverse subscriptions in one billing view.
- Data enrichment: The CRM pulls public social media information into client profiles automatically.
Erros comuns a evitar no Thryv
Mistake #1: Signing before you check the real monthly cost
❌ Errado: Assuming the advertised centre price is your total bill.
✅ Direita: Ask the rep for the all-in figure. Real monthly costs run from $646 to $1,475+ once centres and add-ons stack up.
Mistake #2: Skipping the automação configurar
❌ Errado: Using Thryv as a fancy address book and booking nothing automatically.
✅ Direita: Thryv uses a three-step framework: build online visibility, convert leads, then keep customers with automation. Set up all three.
Mistake #3: Turning off appointment reminders
❌ Errado: Disabling reminders because you think they annoy clients.
✅ Direita: Thryv automates appointment reminders to reduce no-shows. One saved job pays for a week of the subscription.
Solução de problemas do Thryv
Problem: Messages from one channel never reach the inbox
Causa: The channel token expired, which happens most often with Facebook and Instagram.
Consertar: Open Settings, then Connected Channels, and reauthorise the account. Send a test message to confirm it lands.
Problem: Clients say the booking link shows no availability
Causa: Business hours, staff schedules, and service duration conflict with each other.
Consertar: Check all three. Clients can book appointments 24/7 through the self-service portal once your calendar sync is clean.
Problem: Payments show as pending for days
Causa: ACH transfers settle slower than cards, and new merchant accounts sit under review.
Consertar: Allow three business days for ACH. If a card payment stalls past 48 hours, send support the transaction ID.
📌 Observação: If none of these fix your issue, contact Thryv support.
O que é Thryv?
Thryv is small business management software that consolidates CRM, scheduling, and payment tools into one platform.
Think of it as a front desk that never takes a lunch break.
The platform is built primarily for small, appointment-based service businesses, including contractors and escritórios de advocacia.
Veja esta breve visão geral:
Inclui estas características principais:
- Análise do site: Tracks visits, sources, and the pages that turn readers into leads
- Gestão de Redes Sociais: Plans, schedules, and publishes posts across your connected profiles
- Faturamento e Emissão de Notas Fiscais: Sends estimates and invoices and supports online payment processing
- Chat da equipe: Keeps staff conversations, photos, and files in shared channels
- Análise de campanhas: Reports opens, clicks, and bookings for every campaign you send
- Construtor de Mercado: Segments your client list into audiences you can market to
- Respostas de IA: Drafts review replies and message responses you can edit and send
- Serviços de SEO: Pushes consistent business details to Google, Yelp, and 40+ directories
- Gestão da reputação online: Collects reviews from multiple sites and prompts happy clients to post
It also handles secure document storage and sharing, plus a client portal for payments and record updates.
Para uma análise completa, consulte nosso artigo. Análise do Thryv.
Preços do Thryv
Eis o preço do Thryv em 2026:
| Plano | Preço | Ideal para |
|---|---|---|
| Centro de Marketing | US$ 255/mês | Owners who need visibility, listings, and campaigns |
| Keap | US$ 299/mês | Teams that want sales sequences alongside Thryv |
Those are the published figures. Your quote depends on which centres you add.
Real monthly spend commonly lands between $646 and $1,475+, which suits established businesses with higher transaction volumes.
Teste grátis: No open trial. Thryv runs a guided demo instead, and there is a limited free plan for basic contact management.
Garantia de reembolso: None published. Expect an annual agreement plus a one-time onboarding fee of about $250.
💰 Melhor custo-benefício: Marketing Center — it covers listings, reviews, and campaigns, which is where most service businesses see the return first.
Thryv vs. Alternativas
Como a Thryv se compara? Aqui está o panorama competitivo:
Veja esta comparação:
| Ferramenta | Ideal para | Preço | Avaliação |
|---|---|---|---|
| Thryv | All-in-one for appointment-based service businesses | $255/mo | ⭐ 2,6 |
| GoHighLevel | Agencies and automation-heavy teams | US$ 97/mês | ⭐ 4,4 |
| Keap | Small teams running sales sequences | US$ 299/mês | ⭐ 4.1 |
| ActiveCampaign | Email automation depth | US$ 29/mês | ⭐ 4,5 |
| HubSpot | Starting free and scaling later | US$ 20/mês | ⭐ 4,5 |
| ClickFunnels | Landing pages and checkout flows | US$ 97/mês | ⭐ 4,2 |
| Povo | Gerenciamento de contatos leve | US$ 20/mês | ⭐ 4,4 |
| Imediatamente | Cold email outreach at volume | US$ 37/mês | ⭐ 4,6 |
Escolhas rápidas:
- Melhor no geral: Thryv — one login for bookings, payments, and reviews
- Melhor orçamento: GoHighLevel — similar automation at a third of the cost
- Ideal para iniciantes: Monday CRM — visual boards anyone can follow
- Melhor para divulgação em clima frio: Instantly — volume email Thryv was never built for
🎯 Alternativas ao Thryv
Procurando alternativas ao Thryv? Aqui estão as melhores opções:
- 🚀 GoHighLevel: Agency-grade funnels, pipelines, and automations at a far lower monthly cost.
- 💰 Keap: Strong sales automation for small teams that live inside email sequences.
- 🎨 ActiveCampaign: Deeper email automation and behaviour triggers than Thryv offers.
- ⚡ HubSpot: Free CRM tier that scales into full marketing and sales suites.
- 🔒 ClickFunnels: Built for landing pages and checkout flows rather than daily operations.
- 🧠 Povo: Light, fast contact management for consultants who hate heavy software.
- 👶 Imediatamente: Cold email at volume with inbox aquecimento Thryv does not include.
- 🏢 ClickUp: Project and task management with a usable free plan for small crews.
- 🔧 CRM de segunda-feira: Visual boards that non-technical staff pick up in an afternoon.
- 🌟 CRM Cápsula: Simple contact and pipeline tracking at a low per-user price.
- ⭐ Perspicaz: CRM plus project delivery for firms that manage work after the sale.
- 🎯 Freshsales CRM: Built-in phone and AI lead scoring for phone-heavy sales teams.
- 💼 Salesforce: Endless customisation for companies with an admin to run it.
- 📊 Zendesk: Support ticketing depth for businesses drowning in customer messages.
Para ver a lista completa, consulte nosso Alternativas ao Thryv guia.
⚔️ Comparação de Thryv
Veja como o Thryv se compara a cada concorrente:
- Thryv vs GoHighLevel: GoHighLevel wins on price and automation depth. Thryv wins on listings sync and phone support for non-technical owners.
- Thryv vs Keap: Keap has better sales sequences. Thryv covers scheduling, payments, and reputation in the same seat.
- Thryv vs ActiveCampaign: ActiveCampaign is the stronger email engine. Thryv is the stronger front desk.
- Thryv vs HubSpot: HubSpot starts free and scales bigger. Thryv suits owners who want one bill and one login.
- Thryv vs ClickFunnels: ClickFunnels sells; Thryv runs the business after the sale. Different jobs entirely.
- Thryv vs Folk: Folk is lighter and cheaper. Thryv adds booking, invoicing, and reviews Folk has no answer for.
- Thryv vs Instantaneamente: Instantly wins outbound email. Thryv wins inbound bookings and repeat customers.
- Thryv vs ClickUp: ClickUp manages work. Thryv manages clients. Many small firms end up running both.
- Thryv vs Segunda-feira CRM: Monday is easier to configure. Thryv needs less configuring because it ships opinionated.
- Thryv vs Capsule CRM: Capsule costs a fraction of Thryv. You give up scheduling, payments, and listings.
- Thryv vs Insightly: Insightly suits project-based delivery. Thryv suits appointment-based service work.
- Thryv vs Freshsales CRM: Freshsales is built for sales teams. Thryv is built for owner-operators wearing every hat.
- Thryv vs Salesforce: Salesforce does more of everything at a higher cost and a steeper learning curve.
- Thryv vs Zendesk: Zendesk handles support volume. Thryv handles the whole customer lifecycle at smaller scale.
Comece a usar o Thryv agora mesmo
You learned how to use Thryv across every major feature:
- ✅ Análise de Sites
- ✅ Gestão de Redes Sociais
- ✅ Faturamento e Emissão de Notas Fiscais
- ✅ Bate-papo em equipe
- ✅ Análise de Campanhas
- ✅ Construtor de Mercado
- ✅ Respostas de IA
- ✅ Serviços de SEO
- ✅ Gestão de Reputação Online
Próximo passo: Pick one feature and try it today.
Most owners start with Online Reputation Management.
It takes less than five minutes to send your first review request.
Perguntas frequentes
Para que serve o Thryv?
Thryv is used by small service businesses to manage clients, bookings, invoices, reviews, and marketing from one login instead of five separate tools.
O Thryv é o mesmo que as Páginas Amarelas?
Not the same, but connected. Thryv Holdings grew out of the directory business that published Yellow Pages, and still runs marketing services alongside its software.
Thryv é o mesmo que Dex Media?
Dex Media rebranded as Thryv Holdings in 2019. Same company, new name, with the software platform now the main focus.
Thryv tem contrato?
Yes. Thryv sells annual agreements rather than month-to-month plans, and new accounts usually pay a one-time onboarding fee of around $250.
Que tipo de software é o Thryv?
Thryv is small business management software. It combines CRM, scheduling, invoicing, reputation management, and marketing automation in a single platform.
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