Как использовать Thryv: пошаговое руководство в 2026 году

Быстрый старт

В этом руководстве описаны все функции Thryv:

• Начиная — Create your account and finish basic setup
• Как использовать веб-аналитику — See which pages bring traffic, calls, and booked jobs
• Как использовать инструменты управления социальными сетями — Schedule posts to every connected account from one calendar
• Как использовать систему выставления счетов и инвойсов — Send estimates and invoices that customers can pay online
• Как использовать командный чат — Message staff in channels instead of chasing them by text
• Как использовать аналитику кампаний — See which campaigns actually produced bookings and revenue
• Как использовать Market Builder — Build target lists from your own client data
• Как использовать ответы ИИ — Draft replies to reviews and messages in seconds
• Как использовать SEO-услуги — Sync your business listings across 40+ directories
• Как использовать управление онлайн-репутацией — Monitor reviews across sites and respond from one screen

Необходимое время: 5 минут на каждый фильм

Также в этом руководстве: Полезные советы | Распространенные ошибки | Поиск неисправностей | Цены | Альтернативы

Почему стоит доверять этому руководству?

I’ve run Thryv for a small trades client for eight months and tested every feature covered here.

Данный учебный материал основан на реальном практическом использовании, а не на скриншотах от производителя.

Thryv is small business management software built around one idea.

Your bookings, invoices, reviews, and messages should live in one place.

Most owners only ever touch the calendar and the входящие.

This guide shows you how to use Thryv properly, feature by feature.

Учебное пособие Thryv

This How to Use Thryv tutorial walks through every feature step by step, from first login to the settings that save you an hour a week.

Трив

Run your bookings, invoices, reviews, and client messages from one login. Thryv is built for small appointment-based service businesses that are tired of paying for five tools. Book a demo to see the platform and get real pricing for your business.

Попробуйте Thryv прямо сейчас →

ПРОЧИТАТЬ ПОЛНЫЙ ОБЗОР →

Альтернативы THRYV →

Начало работы с Thryv

Finish this one-time setup before you touch any feature.

Это займет около трех минут.

Here’s what the platform looked like on my first run:

Теперь давайте рассмотрим каждый шаг.

Шаг 1: Создайте свою учетную запись

Thryv sells through demos, so start by requesting one from the website.

A rep sets up your account and walks you through pricing for your business size.

✓ Контрольная точка: Check your inbox for login credentials.

Шаг 2: Откройте приложение

Thryv runs in any browser, with iOS and Android apps for the field.

Log in and let the setup wizard import your client list.

Вот как выглядит панель управления:

✓ Контрольная точка: You should see the main dashboard with your inbox count.

Шаг 3: Завершение первоначальной настройки

Add your business hours, services, and staff before anything else.

Then connect your email and phone number so Thryv Command Center centralizes all conversations with customers from 12+ channels.

A centralized inbox lets you connect conversations from every channel in one thread.

Как использовать веб-аналитику Thryv

Веб-аналитика lets you see which pages bring traffic, calls, and booked jobs.

Вот пошаговая инструкция по его использованию.

Шаг 1: Откройте вкладку «Аналитика».

Log in and click Analytics in the left navigation.

The dashboard loads visits, sources, and device данные for the last 30 days.

Step 2: Pick a Date Range

Set a range that matches one full billing cycle.

Compare it against the previous period to see real movement.

Вот как это выглядит:

✓ Контрольная точка: A traffic graph with source breakdown below it.

Step 3: Find Your Money Pages

Sort pages by conversions instead of raw traffic.

Two or three pages usually drive most of your bookings.

How to Use Thryv Social Media Manager

Управление социальными сетями lets you schedule posts to every connected account from one calendar.

Вот пошаговая инструкция по его использованию.

Step 1: Connect Your Profiles

Go to Social and link Facebook, Instagram, and Google.

Reconnect any account that shows an expired token.

Step 2: Draft and Schedule

Write the post, then pick a date and time.

Создание увлекательного подписи helps you connect with your audience, so write for people first.

Вот как это выглядит:

✓ Контрольная точка: Your scheduled posts sitting on the calendar grid.

Step 3: Review the Calendar

Check the month view for gaps and clashes.

Two posts a week beats ten posts in one day.

How to Use Thryv Billing & Invoicer

Выставление счетов и оплата lets you send estimates and invoices that customers can pay online.

Вот пошаговая инструкция по его использованию.

Step 1: Create an Estimate

Click Payments, then New Estimate, and add your line items.

Estimates convert to invoices once the client approves.

Step 2: Set Payment Methods

Turn on credit cards, ACH, and digital wallets.

Thryv supports integrated payment processing across all three.

Вот как это выглядит:

✓ Контрольная точка: The invoice status reads Sent, then Viewed.

Шаг 3: Отправка и отслеживание.

Email the invoice and watch its status change.

Thryv offers invoicing features that help you get paid quicker.

Как использовать командный чат Thryv

Командный чат lets you message staff in channels instead of chasing them by текст.

Вот пошаговая инструкция по его использованию.

Step 1: Create a Channel

Open TeamChat and add a channel per crew or location.

Communicating with your team gets easier when each job has its own thread.

Step 2: Invite Your Staff

Add members and set who can post.

С помощью TeamChat вы можете легко отправлять фотографии и файлы своим сотрудникам.

Вот как это выглядит:

✓ Контрольная точка: Your channel list with unread counts on the left.

Step 3: Pin the Essentials

Pin the price list or job sheet to the channel top.

New hires stop asking the same question twice.

Как использовать аналитику кампаний Thryv

Аналитика кампаний lets you see which campaigns actually produced bookings and revenue.

Вот пошаговая инструкция по его использованию.

Step 1: Open Campaign Reports

Go to Marketing, then Campaigns, then Reports.

Each send shows opens, clicks, and replies.

Step 2: Match Sends to Bookings

Cross-check send dates against new appointments.

Thryv automates targeted marketing campaigns based on customer actions.

Вот как это выглядит:

✓ Контрольная точка: A per-campaign table with open and click columns.

Step 3: Cut the Dead Weight

Pause any campaign under a 15% open rate.

Rewrite the subject line before you rebuild the whole email.

Как использовать Thryv Market Builder

Создатель рынка lets you build target lists from your own client data.

Вот пошаговая инструкция по его использованию.

Step 1: Choose Your Filters

Open Market Builder and filter by tag, service, or last visit.

Thryv's CRM tracks client history, tags, and interactions.

Step 2: Name and Save the List

Give the segment a name you will recognise in six months.

Saved lists refresh as client records change.

Вот как это выглядит:

✓ Контрольная точка: A saved audience with a live contact count.

Step 3: Send to a Campaign

Push the list into an email or text campaign.

Building a referral program on top of a warm list works better than cold outreach.

Как использовать ответы ИИ Thryv

Ответы ИИ lets you draft replies to reviews and messages in seconds.

Вот пошаговая инструкция по его использованию.

Step 1: Open a Message or Review

Pick an unanswered review or an inbox message.

Managing online feedback professionally helps maintain your reputation.

Step 2: Generate a Draft

Click the AI suggestion button and read what it writes.

Treat the draft as a first pass, never a final answer.

Вот как это выглядит:

✓ Контрольная точка: A draft reply sitting in the editor, unsent.

Шаг 3: Отредактируйте и отправьте.

Add one specific detail only you would know.

That single line is what stops a reply reading like a template.

Как использовать SEO-услуги Thryv

SEO Услуги lets you sync your business listings across 40+ directories.

Вот пошаговая инструкция по его использованию.

Step 1: Confirm Your Details

Check name, address, phone, and hours before you sync.

One wrong digit copies itself to every directory.

Step 2: Run the Sync

Thryv allows syncing business listings across 40+ directories including Google and Yelp.

The first sync can take a few days to propagate.

Вот как это выглядит:

✓ Контрольная точка: A listings report showing synced and pending entries.

Step 3: Fix the Mismatches

Review the listings report and claim anything flagged.

Thryv helps increase online visibility by synchronizing business information across directories.

How to Use Thryv Online Reputation Manager

Управление онлайн-репутацией lets you monitor reviews across sites and respond from one screen.

Вот пошаговая инструкция по его использованию.

Step 1: Turn On Review Alerts

Enable notifications so new reviews reach you same day.

Speed matters more than polish when the review is negative.

Step 2: Send Review Requests

Trigger a request text after each completed job.

Asking customers for 5-star reviews can improve your online reputation.

Вот как это выглядит:

✓ Контрольная точка: A review feed with your average rating on top.

Step 3: Respond to Everything

Reply to positive and negative feedback alike.

Managing online feedback professionally can help maintain your business’s reputation.

Советы и полезные приемы для Thryv Pro

After eight months inside Thryv, these are the settings I’d turn on first.

Клавиатурные сочетания

Скрытые функции, которые большинство людей упускают из виду.

• Inbox filters: Thryv Command Center includes features for searching, sorting, and filtering messages, which turns a 200-message inbox into a five-message to-do list.
• Calls from the inbox: Thryv Command Center allows users to make phone and video calls directly from the centralized inbox, so you never leave the conversation.
• Клиентский портал: Customers can view documents, make payments, and update their own details securely, which kills half your admin email.
• Subscription hub: Thryv Command Center provides a centralized hub for managing diverse subscriptions in one billing view.
• Data enrichment: The CRM pulls public social media information into client profiles automatically.

Thryv: Распространенные ошибки, которых следует избегать

Mistake #1: Signing before you check the real monthly cost

Mistake #2: Skipping the автоматизация настраивать

Mistake #3: Turning off appointment reminders

Устранение неполадок Thryv

Problem: Messages from one channel never reach the inbox

Причина: The channel token expired, which happens most often with Facebook and Instagram.

Исправить: Open Settings, then Connected Channels, and reauthorise the account. Send a test message to confirm it lands.

Problem: Clients say the booking link shows no availability

Причина: Business hours, staff schedules, and service duration conflict with each other.

Исправить: Check all three. Clients can book appointments 24/7 through the self-service portal once your calendar sync is clean.

Problem: Payments show as pending for days

Причина: ACH transfers settle slower than cards, and new merchant accounts sit under review.

Исправить: Allow three business days for ACH. If a card payment stalls past 48 hours, send support the transaction ID.

📌 Примечание: If none of these fix your issue, contact Thryv support.

Что такое Thryv?

Трив is small business management software that consolidates CRM, scheduling, and payment tools into one platform.

Think of it as a front desk that never takes a lunch break.

The platform is built primarily for small, appointment-based service businesses, including contractors and юридические фирмы.

Посмотрите этот краткий обзор:

В его состав входят следующие ключевые особенности:

• Веб-аналитика: Tracks visits, sources, and the pages that turn readers into leads
• Управление социальными сетями: Plans, schedules, and publishes posts across your connected profiles
• Выставление счетов и обработка платежей: Sends estimates and invoices and supports online payment processing
• Командный чат: Keeps staff conversations, photos, and files in shared channels
• Аналитика кампаний: Reports opens, clicks, and bookings for every campaign you send
• Формирователь рынка: Segments your client list into audiences you can market to
• Ответы ИИ: Drafts review replies and message responses you can edit and send
• SEO-услуги: Pushes consistent business details to Google, Yelp, and 40+ directories
• Управление онлайн-репутацией: Collects reviews from multiple sites and prompts happy clients to post

It also handles secure document storage and sharing, plus a client portal for payments and record updates.

Полный обзор смотрите в нашем разделе Обзор Thryv.

Цены Thryv

Вот сколько будет стоить Thryv в 2026 году:

Those are the published figures. Your quote depends on which centres you add.

Real monthly spend commonly lands between $646 and $1,475+, which suits established businesses with higher transaction volumes.

Бесплатная пробная версия: No open trial. Thryv runs a guided demo instead, and there is a limited free plan for basic contact management.

Гарантия возврата денег: None published. Expect an annual agreement plus a one-time onboarding fee of about $250.

💰 Лучшее соотношение цены и качества: Marketing Center — it covers listings, reviews, and campaigns, which is where most service businesses see the return first.

Thryv против альтернатив

Как Thryv выглядит на фоне конкурентов? Вот как выглядит конкурентная среда:

Посмотрите это сравнение:

Краткий выбор:

• Лучший вариант в целом: Thryv — one login for bookings, payments, and reviews
• Оптимальный бюджет: GoHighLevel — similar automation at a third of the cost
• Лучший вариант для начинающих: Monday CRM — visual boards anyone can follow
• Лучше всего подходит для работы с холодными каналами: Instantly — volume email Thryv was never built for

🎯 Альтернативы Thryv

Ищете альтернативы Thryv? Вот лучшие варианты:

• 🚀 GoHighLevel: Agency-grade funnels, pipelines, and automations at a far lower monthly cost.
• 💰 Кеап: Strong sales automation for small teams that live inside email sequences.
• 🎨 ActiveCampaign: Deeper email automation and behaviour triggers than Thryv offers.
• ⚡ HubSpot: Free CRM tier that scales into full marketing and sales suites.
• 🔒 ClickFunnels: Built for landing pages and checkout flows rather than daily operations.
• 🧠 Народ: Light, fast contact management for consultants who hate heavy software.
• 👶 Немедленно: Cold email at volume with inbox разогревать Thryv does not include.
• 🏢 ClickUp: Project and task management with a usable free plan for small crews.
• 🔧 CRM в понедельник: Visual boards that non-technical staff pick up in an afternoon.
• 🌟 Капсульная CRM-система: Simple contact and pipeline tracking at a low per-user price.
• ⭐ Insightly: CRM plus project delivery for firms that manage work after the sale.
• 🎯 Freshsales CRM: Built-in phone and AI lead scoring for phone-heavy sales teams.
• 💼 Salesforce: Endless customisation for companies with an admin to run it.
• 📊 Zendesk: Support ticketing depth for businesses drowning in customer messages.

Полный список смотрите в нашем Альтернативы Thryv гид.

⚔️ Сравнение Thryv

Вот как Thryv выглядит на фоне каждого конкурента:

• Thryv против GoHighLevel: GoHighLevel wins on price and automation depth. Thryv wins on listings sync and phone support for non-technical owners.
• Thryv против Keap: Keap has better sales sequences. Thryv covers scheduling, payments, and reputation in the same seat.
• Thryv против ActiveCampaign: ActiveCampaign is the stronger email engine. Thryv is the stronger front desk.
• Thryv против HubSpot: HubSpot starts free and scales bigger. Thryv suits owners who want one bill and one login.
• Thryv против ClickFunnels: ClickFunnels sells; Thryv runs the business after the sale. Different jobs entirely.
• Thryv против Folk: Folk is lighter and cheaper. Thryv adds booking, invoicing, and reviews Folk has no answer for.
• Thryv против Instantly: Instantly wins outbound email. Thryv wins inbound bookings and repeat customers.
• Thryv против ClickUp: ClickUp manages work. Thryv manages clients. Many small firms end up running both.
• Thryv против Monday CRM: Monday is easier to configure. Thryv needs less configuring because it ships opinionated.
• Thryv против Capsule CRM: Capsule costs a fraction of Thryv. You give up scheduling, payments, and listings.
• Thryv против Insightly: Insightly suits project-based delivery. Thryv suits appointment-based service work.
• Thryv против Freshsales CRM: Freshsales is built for sales teams. Thryv is built for owner-operators wearing every hat.
• Thryv против Salesforce: Salesforce does more of everything at a higher cost and a steeper learning curve.
• Thryv против Zendesk: Zendesk handles support volume. Thryv handles the whole customer lifecycle at smaller scale.

Начните использовать Thryv прямо сейчас!

You learned how to use Thryv across every major feature:

• ✅ Веб-аналитика
• ✅ Управление социальными сетями
• ✅ Выставление счетов и инвойсов
• ✅ Командный чат
• ✅ Аналитика кампаний
• ✅ Создатель рынка
• ✅ Ответы ИИ
• ✅ SEO-услуги
• ✅ Управление онлайн-репутацией

Следующий шаг: Pick one feature and try it today.

Most owners start with Online Reputation Management.

It takes less than five minutes to send your first review request.

Часто задаваемые вопросы

Для чего используется Thryv?

Thryv is used by small service businesses to manage clients, bookings, invoices, reviews, and marketing from one login instead of five separate tools.

Thryv — это то же самое, что и «Желтые страницы»?

Not the same, but connected. Thryv Holdings grew out of the directory business that published Yellow Pages, and still runs marketing services alongside its software.

Thryv — это то же самое, что и Dex Media?

Dex Media rebranded as Thryv Holdings in 2019. Same company, new name, with the software platform now the main focus.

Есть ли у Thryv контракт?

Yes. Thryv sells annual agreements rather than month-to-month plans, and new accounts usually pay a one-time onboarding fee of around $250.

Что представляет собой программное обеспечение Thryv?

Thryv is small business management software. It combines CRM, scheduling, invoicing, reputation management, and marketing automation in a single platform.