⚡ Veredito rápido:
- Preços: Pipedrive starts at $14/user/month. Salesmate starts at $23/user/month.
- Ideal para: Pipedrive for visual pipeline management and deal management. Salesmate for teams that want calling, SMS and a team inbox in one place.
- Principal diferença: Pipedrive lists over 400 native integrations and up to 25 custom reports. Salesmate caps dashboards at 10 reports but bundles multi-channel communication.
- Nossa escolha: Pipedrive, rated 4.3 against Salesmate’s 2.5, wins on price, reportagem depth and a cleaner learning curve.
O mais barato CRM here is also the higher rated one.
That does not happen often in customer relationship management.
Pipedrive costs $14 per user each month. Salesmate starts at $23.
But price is the smallest gap between these two sales CRM ferramentas.
One is built around a visual sales pipeline. The other bundles calling, SMS and marketing.
Visão geral
This Pipedrive vs Salesmate comparison covers pricing, core features and ease of use.
We also break down which sales team each tool actually fits.
When you compare Pipedrive with Salesmate, three things separate them.
Nossos redatores passaram um tempo experimentando ambas as plataformas.
Essas observações aparecem nas seções "O que nossa equipe notou" abaixo.
Everything else comes from published pricing pages, documentation and G2 reviews.
O que é Pipedrive?
Pipedrive is a sales CRM built around one visual sales pipeline.
You drag and drop deals from one deal stage to the next.
It is used by hundreds of sales teams worldwide.
Pipedrive focuses on moving deals through the pipeline efficiently.
The user interface is designed to cut distractions and keep reps on sales activities.
Maioria pequenas empresas pick it for its user-friendly design.
🏆 Vencedor: Pipedrive
Pipedrive turns your sales process into a board you can actually read. New reps understand it on day one.
Preços do Pipedrive
Pipedrive runs four paid tiers. There is no free plan.
| Plano | Preço | Ideal para |
|---|---|---|
| Lite | US$ 14 por usuário por mês | Solo reps tracking deal progress |
| Crescimento | US$ 24 por usuário por mês | Small teams adding automation features |
| Premium | US$ 49 por usuário por mês | Teams needing custom reports and forecasting |
| Final | US$ 69 por usuário por mês | Larger teams wanting extensive customization |
Pricing verified September 2026.
Teste grátis: 14 days on any plan, no credit card required at signup.
Garantia de reembolso: No standard refund window. Cancel before renewal to avoid the next charge.
📌 Observação: Several Pipedrive extras are sold separately. Web Visitors, Projects and Campaigns are add-ons, not included in the base price. Budget for them if you need lead generation from web visitors.
⚠️ Pricing conflict flagged: Some sources list Pipedrive’s Essential plan at $14, Advanced at $29, Professional at $49 and Enterprise at $99. Our CSV records the current tiers as Lite, Growth, Premium and Ultimate. We use the CSV figures throughout this article. Third-party sources also list Salesmate’s entry tier at $12; our CSV shows Basic at $23.
Principais benefícios do Pipedrive
Here is what makes Pipedrive worth a look:
- Gestão visual de pipelines: Deals sit as cards you move between stages. You can spot idle deals and identify bottlenecks in seconds.
- Low onboarding friction: Pipedrive loads sample dados and views during setup. New reps see how the sales process works before importing real records.
- Deeper reporting: Custom dashboards hold up to 25 reports and goals. That is more than double what Salesmate allows.
- 400+ native integrations: The marketplace connects Pipedrive to email, calendars and project management tools without middleware.
- Create multiple pipelines: Run separate pipelines for new negócios, renewals and partners. Each gets its own stages and custom fields.
- Support and community: Live chat and email support sit alongside webinars, guides and an active user forum.
O que nossa equipe observou
Nosso escritor signed up for Pipedrive and ran a small deal board for several days. Here is what stood out from that hands-on time:
Prós e contras do Pipedrive
✅ Prós
- Starts at $14 per user per month, cheaper than Salesmate’s entry tier
- Custom dashboards hold up to 25 reports and goals
- Over 400 native integrations in the marketplace
- Sample data during setup shortens the learning curve
- Live chat and email support with an active user forum
❌ Contras
- No built-in calling or SMS, so you need third-party apps
- Several core features are sold as paid add-ons
- Workflow automation is capable for basic tasks but limited for multi-channel sequences
- G2 rates its customer support 8.3, below Salesmate’s 8.9
O que é o Salesmate?
Salesmate is a CRM built for growing small and medium sized businesses.
It puts sales and marketing on one platform.
The layout resembles a spreadsheet packed with customer information.
That feels familiar to some people and overwhelming to others.
Salesmate is designed to boost productivity for sales teams that live on the phone.
Voz calls, SMS and a shared team inbox come with the product.
Runner Up: Salesmate
Salesmate bundles calling, SMS and a team inbox into the CRM. Good fit for phone-heavy teams that hate juggling tools.
Preços do parceiro de vendas
Salesmate runs three paid tiers. Advanced automation costs extra.
| Plano | Preço | Ideal para |
|---|---|---|
| Básico | US$ 23 por usuário por mês | Small teams starting with contact management |
| Pró | US$ 39 por usuário por mês | Teams needing email campaigns and custom fields |
| Negócios | US$ 63 por usuário por mês | Growing SMEs wanting deeper sales automation |
Pricing verified September 2026.
Teste grátis: 15 days across all plans, no credit card needed to start.
Garantia de reembolso: No published refund policy. Test the trial fully before you commit annually.
📌 Observação: Salesmate prices by feature set rather than by seat count alone. Priority support is reserved for custom plan subscribers. The Automation Journeys module is a paid add-on, not a base feature.
⚠️ Aviso: Calling and SMS run on credits you buy separately. A phone-heavy sales team can push the real monthly cost well past the sticker price.
Principais benefícios do Salesmate
Here is where Salesmate earns its keep:
- Multi-channel communication: Voz calls, SMS and a shared team inbox live inside the CRM. Pipedrive needs third-party apps for the same job.
- Extensive customization: Salesmate supports more flexible custom field types than Pipedrive. Customization options run deeper, and advanced workflow designs are possible without code.
- Jornadas de Automação: The add-on builds multi-channel marketing sequences. Email campaigns and follow ups run from one visual construtor.
- Lead capture built in: Web forms and chatbots generate leads straight into the CRM without extra tools.
- Rated support: G2 scores Salesmate’s customer support at 8.9, ahead of Pipedrive’s 8.3.
- Wide app reach: Salesmate connects to over 700 apps through third-party connectors.
O que nossa equipe observou
Our writer set up a Salesmate account and worked through the onboarding walkthroughs. Here is what stood out:
Vantagens e Desvantagens do Salesmate
✅ Prós
- Built-in voice calls, SMS and a shared team inbox
- More flexible custom field types than Pipedrive
- Web forms and chatbots capture leads without add-ons
- G2 support score of 8.9
❌ Contras
- Steeper learning curve than Pipedrive, with more upfront setup
- Dashboards cap at 10 reports
- Advanced automation sits behind a paid add-on
- Smaller user community, and some reviewers report unanswered tickets
Comparação de recursos
Both are cloud-based crm systems that automate sales work and track customer interactions. The differences show up once you look past the marketing pages.
The Pipedrive features list leans on pipeline speed. Salesmate leans on communication.
We walk through ten key features below, from contact management to cost.
| Recurso | Pipedrive | Vendedor |
|---|---|---|
| Preço inicial | US$ 14 por usuário por mês | US$ 23 por usuário por mês |
| Plano Gratuito | ❌ | ❌ |
| Funil de Vendas Visual | ✅ | ✅ |
| Chamadas e SMS integrados | ❌ | ✅ |
| Reports per Dashboard | Up to 25 | Até 10 |
| Integrações nativas | 400+ | 700+ via third parties |
| Formulários Web e Chatbots | Adicionar | ✅ |
| Automação Avançada | Included in higher tiers | Paid add-on |
| G2 Support Score | 8.3 | 8.9 |
| Ideal para | Pipeline-first sales teams | Phone-heavy SMEs |
1. Gestão de Contatos
Pipedrive: Contact management is straightforward. Each record shows customer information, linked notes, activities, calls, emails and files in one view. You are never hunting for context before a call.
Vendedor: You get customizable fields and views instead. Contacts can be segmented with different filtering options, and companies are tracked as their own records. The trade-off is more setup before it feels useful.
2. Deal Management and the Visual Sales Pipeline
Pipedrive: This is the core of the product. Drag and drop functionality lets you move deals across stages, and you can create multiple pipelines with custom stages. Rotting indicators flag idle deals so nothing sits untouched, which makes it easy to identify bottlenecks.
Vendedor: You can build multiple pipelines here too, with the same drag-and-drop approach to deal management. Reviewers describe it as less intuitive than Pipedrive’s board. Collaboration on individual deals is stronger, though.
⚠️ Aviso: Pipedrive assigns clear deal ownership. Salesmate leans toward shared deals. Pick based on whether your team wants accountability or collaboration.
3. Geração de Leads e Formulários Web
Pipedrive: Lead generation runs through a separate Leads Inbox plus the Campaigns and Web Visitors add-ons. Web Visitors reveals which companies browsed your site. It works well, but it is a line item on top of your plan.
Vendedor: Web forms ship with the platform. Drop a form on your site and it pushes records into the CRM directly. For teams that generate leads mainly through their website, that is one less bill.
4. Email Marketing and Email Templates
Pipedrive: Email sits inside the sales process. You send and receive from the deal record, and email marketing runs through Campaigns. Tracking and open data feed back into the contact timeline for real customer engagement.
Vendedor: Email templates are a strong point, and the library is easy to organise. Building and sending email campaigns, however, belongs to the Automation Journeys add-on rather than the base plan.
5. Custom Reports and Dashboards
Pipedrive: Custom dashboards hold up to 25 reports and goals. That covers revenue forecasting, activity tracking and conversion rates by deal stage without exporting anything.
Vendedor: Personalised dashboards cap at 10 reports. The charts look sharp and the visual appeal is genuinely better. Neither platform offers unlimited reports, so heavy analysts will still export to a BI tool.
6. Artificial Intelligence and Automation Features
Pipedrive: The AI sales assistant reviews your activity and suggests next steps. Notable AI features include deal-win probability and email drafting. The workflow builder handles follow ups and stage-change triggers well, but sales automation stops short of complex branching.
Vendedor: Chatbots handle first-touch conversations using artificial intelligence, and Automation Journeys supports multi-channel sequences that Pipedrive cannot match. Base-plan workflow automation is thinner than the marketing suggests.
7. Integrações
Pipedrive: Over 400 native integrations sit in the marketplace. Because the connections are first-party, setup usually takes a few clicks and breaks less often.
Vendedor: The headline number is over 700 apps, but most arrive through third-party connectors. It works well with popular email platforms natively. Expect an extra middleware subscription for the long tail.
8. Project Management and Scheduling
Pipedrive: Projects turns a won deal into a delivery board. It is basic project management, not a replacement for a dedicated tool, and it costs extra.
Vendedor: There is no project board. Instead you get a reunião scheduler that hands prospects a booking link tied to your calendar. Different problem, solved well.
9. Documents, Team Inbox and Collaboration
Pipedrive: Documents and templates cover quotes, proposals and e-signatures from inside the deal. Collaboration is lighter, and there is no built-in calling or internal chat.
Vendedor: This is where Salesmate pulls ahead. Internal chat, a shared team inbox and voice calls sit in the same window. Remote sales teams get real value from that.
10. Preços e Custos
Here are the plans side by side.
| Nível | Pipedrive | Vendedor |
|---|---|---|
| Entrada | Lite — US$ 14/usuário/mês | Básico — US$ 23/usuário/mês |
| Meio | Crescimento — US$ 24/usuário/mês | Pro — US$ 39/usuário/mês |
| Superior | Premium — US$ 49/usuário/mês | Empresarial — US$ 63/usuário/mês |
| Principal | Ultimate — US$ 69/usuário/mês | ❌ Não oferecido |
Pipedrive: Every tier undercuts the matching Salesmate plan, and the ladder climbs in smaller steps. The catch is add-ons. Campaigns, Projects and Web Visitors are billed separately, so the sticker price is not the final price.
Vendedor: Pricing is tied to feature sets rather than seat count alone, and base plans include more out of the box. For a five-person team, Basic costs $115 a month against $70 for Pipedrive Lite. Calling credits and Automation Journeys push that further apart.
Diferentes cenários
| Se você precisar | Escolher | Por que |
|---|---|---|
| Lowest cost per seat | Pipedrive | $9 cheaper at entry tier |
| Calling and SMS in the CRM | Vendedor | No third-party dialler needed |
| Deeper custom reports | Pipedrive | 25 reports versus 10 |
| Multi-channel marketing sequences | Vendedor | Automation Journeys add-on |
| Integração mais rápida | Pipedrive | Dados de exemplo e configuração guiada |
| Native app connections | Pipedrive | 400+ first-party integrations |
💰 Seu orçamento
Pipedrive is cheaper at every tier, but its add-ons close the gap fast. Price both against the specific features your specific business actually plans to use.
🔌 Seu conjunto de tecnologias
Already running a dialler, a agendador and a marketing tool? Pipedrive slots into that stack with native connections. Starting from scratch favours Salesmate’s bundle.
📝 Seu Processo de Vendas
If closing deals depends on moving them through clear stages, Pipedrive’s board fits. If it depends on call volume and shared conversations, Salesmate fits.
🎓 Seu nível de experiência
Salesmate carries a steeper learning curve and expects real onboarding time. Pipedrive’s sample data gets a new rep productive the same afternoon.
🆓 Testes e demonstrações grátis
Neither offers a free plan, so use the trials properly. Import 50 real contacts and run one week of live work before deciding.
🛟 Opções de suporte
Salesmate scores 8.9 on G2 for support against Pipedrive’s 8.3, and reserves priority support for custom plans. Pipedrive counters with a far larger community and forum.
Guia de Troca
Already on one of these? Here is what changes.
🔄 Está pensando em migrar do Pipedrive para o Salesmate?
✅ O que você vai ganhar:
- Voice calls and SMS without a third-party dialler
- A shared team inbox and internal chat
- Web forms and chatbots included in the plan
❌ O que você perderá:
- 15 dashboard report slots, dropping from 25 to 10
- 400+ native integrations and the projects board
- $9 per user per month at the entry tier
📋 Como mudar:
- Export contacts, deals and activities from Pipedrive as CSV files
- Start a Salesmate trial and rebuild your pipeline stages first
- Import records, map custom fields, then reconnect your email
🔄 Está pensando em migrar do Salesmate para o Pipedrive?
✅ O que você vai ganhar:
- A cleaner board for tracking deal progress at a glance
- Up to 25 reports per dashboard instead of 10
- Lower per-seat cost and a much larger user community
❌ O que você perderá:
- In-app calling, SMS and the shared team inbox
- Automation Journeys and its multi-channel sequences
- Free web forms and chatbots, now paid add-ons
📋 Como mudar:
- Export contacts, companies and deals from Salesmate
- Open a Pipedrive trial and set up your pipeline stages
- Import the files, then line up a replacement dialler before you cancel
O que nossa avaliação não abordou
This comparison focused on small businesses and mid-sized sales teams. We did not test enterprise deployments, custom API builds or bulk data migrations across thousands of records. Salesmate’s calling quality across international numbers also sits outside what we checked. If you manage 50 or more seats, your priorities will look different from what we covered here.
Veredicto final
| Categoria | Ganhador |
|---|---|
| 💰 Preços | Pipedrive |
| 🚀 Gestão de Oleodutos | Pipedrive |
| 📊 Custom Reports | Pipedrive |
| 📞 Ferramentas de comunicação | Vendedor |
| 👶 Facilidade de uso | Pipedrive |
| 🔌 Integrações | Pipedrive |
| 🛟 Support Score | Vendedor |
| 🏆 Vencedor Geral | Pipedrive |
🏆 VENCEDOR: PIPEDRIVE
Pipedrive vence em 5 das 7 categorias.
Ideal para: visual pipeline management, small businesses, sales teams that want reporting depth without a long setup
These two tools solve different problems. Pipedrive is a sales software built to move deals forward and show you where they stall.
Salesmate is closer to a sales and marketing hub with a phone system attached. That bundle is real value for the right team.
But it costs more per seat, caps your dashboards at 10 reports, and asks for more onboarding time. Our rating reflects that: 4.3 against 2.5.
For most business needs in this bracket, Pipedrive is the safer choice. Pick Salesmate only if built-in calling is non-negotiable.
Mais comparações do Pipedrive
Here is how Pipedrive holds up against other crm systems people shortlist:
Pipedrive vence em: lower entry cost, a faster path from signup to first deal, less clutter in the daily view
A HubSpot vence em: a genuinely usable free tier, deeper content marketing tools, a bigger partner network for agencies
Pipedrive vence em: setup you can finish without a consultant, predictable per-seat pricing, a sales team can adopt it in days
A Salesforce se destaca em: enterprise-scale customisation, territory and forecasting models, an admin talent pool you can actually hire from
Pipedrive vs Segunda-feira CRM
Pipedrive vence em: sales-specific defaults out of the box, deal rotting alerts, 400+ native integrations built for revenue teams
Vitórias do CRM na segunda-feira em: flexible boards that double as project management, cross-department use, stronger visual customisation
Pipedrive vence em: a cleaner pipeline board, more reports per dashboard, a larger third-party app marketplace
Freshsales vence em: a free starting tier, phone and chat included natively, tighter bundling with the wider Freshworks suite
Mais comparações de vendedores
Salesmate competes with a different shortlist. Here is how it stacks up:
Vendedor vs. Colega de Vendas Keap
Vendedor ganha em: lower entry price, calling and SMS in the same window, a lighter interface for daily pipeline work
Keap vence com base em: mature e-commerce and invoicing, longer-running campaign templates, stronger done-for-you onboarding
Vendedor ganha em: a real deal pipeline rather than a bolt-on, built-in telephony, simpler per-seat billing
ActiveCampaign vitórias em: far deeper email automation, better deliverability tooling, a wider library of pre-built sequences
Vendedor ganha em: chatbots and web forms included, multi-channel journeys, a shared inbox for team handoffs
Cápsula vitórias em: a much cheaper starting tier, a shorter learning curve, less feature weight for very small teams
Perguntas frequentes
Qual CRM é melhor que o Pipedrive?
It depends on the gap you are filling. HubSpot beats it on free tools, Salesforce on enterprise scale, and Salesmate on in-app calling. For pipeline work, few beat it.
Para que serve o Salesmate?
Growing SMEs use it to run sales and marketing on one platform. It handles deals, calls, SMS, web forms and chatbots, plus marketing sequences through a paid add-on.
Por que o Salesforce é melhor que o Pipedrive?
Only at scale. Salesforce offers deeper customisation, complex forecasting and enterprise governance. Below roughly 50 seats, that power usually costs more in admin time than it returns.
Qual o preço mensal do Pipedrive?
Plans run $14, $24, $49 and $69 per user each month for Lite, Growth, Premium and Ultimate. Campaigns, Projects and Web Visitors cost extra on top.
O Pipedrive é semelhante ao Salesforce?
Both track deals and contacts, but they aim at different buyers. Pipedrive is lean and sales-focused. Salesforce is a configurable platform that usually needs an admin to run properly.
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