⚡ 간단 평가:
- 가격: Pipedrive starts at $14/user/month. Salesmate starts at $23/user/month.
- 다음과 같은 경우에 가장 적합합니다: Pipedrive for visual pipeline management and deal management. Salesmate for teams that want calling, SMS and a team inbox in one place.
- 주요 차이점: Pipedrive lists over 400 native integrations and up to 25 custom reports. Salesmate caps dashboards at 10 reports but bundles multi-channel communication.
- 저희가 선택한 제품: Pipedrive, rated 4.3 against Salesmate’s 2.5, wins on price, 보고 depth and a cleaner learning curve.
Loading... CRM here is also the higher rated one.
That does not happen often in customer relationship management.
Pipedrive costs $14 per user each month. Salesmate starts at $23.
But price is the smallest gap between these two sales CRM 도구.
One is built around a visual sales pipeline. The other bundles calling, SMS and marketing.
개요
This Pipedrive vs Salesmate comparison covers pricing, core features and ease of use.
We also break down which sales team each tool actually fits.
When you compare Pipedrive with Salesmate, three things separate them.
저희 필진들은 두 플랫폼 모두를 직접 사용해 보는 시간을 가졌습니다.
해당 내용은 아래 '우리 팀이 발견한 사항' 섹션에 나와 있습니다.
Everything else comes from published pricing pages, documentation and G2 reviews.
Pipedrive란 무엇인가요?
Pipedrive is a sales CRM built around one visual sales pipeline.
You drag and drop deals from one deal stage to the next.
It is used by hundreds of sales teams worldwide.
Pipedrive focuses on moving deals through the pipeline efficiently.
The user interface is designed to cut distractions and keep reps on sales activities.
최대 소규모 사업체 pick it for its user-friendly design.
🏆 우승: Pipedrive
Pipedrive turns your sales process into a board you can actually read. New reps understand it on day one.
Pipedrive 가격 책정
Pipedrive runs four paid tiers. There is no free plan.
| 계획 | 가격 | 가장 적합한 대상 |
|---|---|---|
| 라이트 | 사용자당 월 14달러 | Solo reps tracking deal progress |
| 성장 | 사용자당 월 24달러 | Small teams adding automation features |
| 프리미엄 | 사용자당 월 49달러 | Teams needing custom reports and forecasting |
| 궁극적인 | 사용자당 월 69달러 | Larger teams wanting extensive customization |
Pricing verified September 2026.
무료 체험: 14 days on any plan, no credit card required at signup.
환불 보장: No standard refund window. Cancel before renewal to avoid the next charge.
📌 메모: Several Pipedrive extras are sold separately. Web Visitors, Projects and Campaigns are add-ons, not included in the base price. Budget for them if you need lead generation from web visitors.
⚠️ Pricing conflict flagged: Some sources list Pipedrive’s Essential plan at $14, Advanced at $29, Professional at $49 and Enterprise at $99. Our CSV records the current tiers as Lite, Growth, Premium and Ultimate. We use the CSV figures throughout this article. Third-party sources also list Salesmate’s entry tier at $12; our CSV shows Basic at $23.
Pipedrive의 주요 이점
Here is what makes Pipedrive worth a look:
- 시각적 파이프라인 관리: Deals sit as cards you move between stages. You can spot idle deals and identify bottlenecks in seconds.
- Low onboarding friction: Pipedrive loads sample 데이터 and views during setup. New reps see how the sales process works before importing real records.
- Deeper reporting: Custom dashboards hold up to 25 reports and goals. That is more than double what Salesmate allows.
- 400+ native integrations: The marketplace connects Pipedrive to email, calendars and project management tools without middleware.
- Create multiple pipelines: Run separate pipelines for new 사업, renewals and partners. Each gets its own stages and custom fields.
- Support and community: Live chat and email support sit alongside webinars, guides and an active user forum.
우리 팀이 발견한 점
우리의 작가 signed up for Pipedrive and ran a small deal board for several days. Here is what stood out from that hands-on time:
Pipedrive의 장점 및 단점
✅ 장점
- Starts at $14 per user per month, cheaper than Salesmate’s entry tier
- Custom dashboards hold up to 25 reports and goals
- Over 400 native integrations in the marketplace
- Sample data during setup shortens the learning curve
- Live chat and email support with an active user forum
❌ 단점
- No built-in calling or SMS, so you need third-party apps
- Several core features are sold as paid add-ons
- Workflow automation is capable for basic tasks but limited for multi-channel sequences
- G2 rates its customer support 8.3, below Salesmate’s 8.9
Salesmate란 무엇인가요?
Salesmate is a CRM built for growing small and medium sized businesses.
It puts sales and marketing on one platform.
The layout resembles a spreadsheet packed with customer information.
That feels familiar to some people and overwhelming to others.
Salesmate is designed to boost productivity for sales teams that live on the phone.
목소리 calls, SMS and a shared team inbox come with the product.
Runner Up: Salesmate
Salesmate bundles calling, SMS and a team inbox into the CRM. Good fit for phone-heavy teams that hate juggling tools.
세일즈메이트 가격 책정
Salesmate runs three paid tiers. Advanced automation costs extra.
| 계획 | 가격 | 가장 적합한 대상 |
|---|---|---|
| 기초적인 | 사용자당 월 23달러 | Small teams starting with contact management |
| 찬성 | 사용자당 월 39달러 | Teams needing email campaigns and custom fields |
| 사업 | 사용자당 월 63달러 | Growing SMEs wanting deeper sales automation |
Pricing verified September 2026.
무료 체험: 15 days across all plans, no credit card needed to start.
환불 보장: No published refund policy. Test the trial fully before you commit annually.
📌 메모: Salesmate prices by feature set rather than by seat count alone. Priority support is reserved for custom plan subscribers. The Automation Journeys module is a paid add-on, not a base feature.
⚠️ 경고: Calling and SMS run on credits you buy separately. A phone-heavy sales team can push the real monthly cost well past the sticker price.
세일즈메이트의 주요 이점
Here is where Salesmate earns its keep:
- Multi-channel communication: 목소리 calls, SMS and a shared team inbox live inside the CRM. Pipedrive needs third-party apps for the same job.
- Extensive customization: Salesmate supports more flexible custom field types than Pipedrive. Customization options run deeper, and advanced workflow designs are possible without code.
- 자동화 여정: The add-on builds multi-channel marketing sequences. Email campaigns and follow ups run from one visual 건축업자.
- Lead capture built in: Web forms and chatbots generate leads straight into the CRM without extra tools.
- Rated support: G2 scores Salesmate’s customer support at 8.9, ahead of Pipedrive’s 8.3.
- Wide app reach: Salesmate connects to over 700 apps through third-party connectors.
우리 팀이 발견한 점
Our writer set up a Salesmate account and worked through the onboarding walkthroughs. Here is what stood out:
세일즈메이트의 장점과 단점
✅ 장점
- Built-in voice calls, SMS and a shared team inbox
- More flexible custom field types than Pipedrive
- Web forms and chatbots capture leads without add-ons
- G2 support score of 8.9
❌ 단점
- Steeper learning curve than Pipedrive, with more upfront setup
- Dashboards cap at 10 reports
- Advanced automation sits behind a paid add-on
- Smaller user community, and some reviewers report unanswered tickets
기능 비교
Both are cloud-based crm systems that automate sales work and track customer interactions. The differences show up once you look past the marketing pages.
The Pipedrive features list leans on pipeline speed. Salesmate leans on communication.
We walk through ten key features below, from contact management to cost.
| 특징 | 파이프드라이브 | 세일즈메이트 |
|---|---|---|
| 시작 가격 | 사용자당 월 14달러 | 사용자당 월 23달러 |
| 무료 플랜 | ❌ | ❌ |
| 시각적 판매 파이프라인 | ✅ | ✅ |
| 내장 통화 및 SMS 기능 | ❌ | ✅ |
| Reports per Dashboard | Up to 25 | 최대 10개 |
| 네이티브 통합 | 400+ | 700+ via third parties |
| 웹 양식 및 챗봇 | 추가 기능 | ✅ |
| 고급 자동화 | Included in higher tiers | Paid add-on |
| G2 Support Score | 8.3 | 8.9 |
| 가장 적합한 대상 | Pipeline-first sales teams | Phone-heavy SMEs |
1. 연락처 관리
파이프드라이브: Contact management is straightforward. Each record shows customer information, linked notes, activities, calls, emails and files in one view. You are never hunting for context before a call.
판매원: You get customizable fields and views instead. Contacts can be segmented with different filtering options, and companies are tracked as their own records. The trade-off is more setup before it feels useful.
2. Deal Management and the Visual Sales Pipeline
파이프드라이브: This is the core of the product. Drag and drop functionality lets you move deals across stages, and you can create multiple pipelines with custom stages. Rotting indicators flag idle deals so nothing sits untouched, which makes it easy to identify bottlenecks.
판매원: You can build multiple pipelines here too, with the same drag-and-drop approach to deal management. Reviewers describe it as less intuitive than Pipedrive’s board. Collaboration on individual deals is stronger, though.
⚠️ 경고: Pipedrive assigns clear deal ownership. Salesmate leans toward shared deals. Pick based on whether your team wants accountability or collaboration.
3. 잠재 고객 발굴 및 웹 양식
파이프드라이브: Lead generation runs through a separate Leads Inbox plus the Campaigns and Web Visitors add-ons. Web Visitors reveals which companies browsed your site. It works well, but it is a line item on top of your plan.
판매원: Web forms ship with the platform. Drop a form on your site and it pushes records into the CRM directly. For teams that generate leads mainly through their website, that is one less bill.
4. Email Marketing and Email Templates
파이프드라이브: Email sits inside the sales process. You send and receive from the deal record, and email marketing runs through Campaigns. Tracking and open data feed back into the contact timeline for real customer engagement.
판매원: Email templates are a strong point, and the library is easy to organise. Building and sending email campaigns, however, belongs to the Automation Journeys add-on rather than the base plan.
5. Custom Reports and Dashboards
파이프드라이브: Custom dashboards hold up to 25 reports and goals. That covers revenue forecasting, activity tracking and conversion rates by deal stage without exporting anything.
판매원: Personalised dashboards cap at 10 reports. The charts look sharp and the visual appeal is genuinely better. Neither platform offers unlimited reports, so heavy analysts will still export to a BI tool.
6. Artificial Intelligence and Automation Features
파이프드라이브: The AI sales assistant reviews your activity and suggests next steps. Notable AI features include deal-win probability and email drafting. The workflow builder handles follow ups and stage-change triggers well, but sales automation stops short of complex branching.
판매원: Chatbots handle first-touch conversations using artificial intelligence, and Automation Journeys supports multi-channel sequences that Pipedrive cannot match. Base-plan workflow automation is thinner than the marketing suggests.
7. 통합
파이프드라이브: Over 400 native integrations sit in the marketplace. Because the connections are first-party, setup usually takes a few clicks and breaks less often.
판매원: The headline number is over 700 apps, but most arrive through third-party connectors. It works well with popular email platforms natively. Expect an extra middleware subscription for the long tail.
8. Project Management and Scheduling
파이프드라이브: Projects turns a won deal into a delivery board. It is basic project management, not a replacement for a dedicated tool, and it costs extra.
판매원: There is no project board. Instead you get a 회의 scheduler that hands prospects a booking link tied to your calendar. Different problem, solved well.
9. Documents, Team Inbox and Collaboration
파이프드라이브: Documents and templates cover quotes, proposals and e-signatures from inside the deal. Collaboration is lighter, and there is no built-in calling or internal chat.
판매원: This is where Salesmate pulls ahead. Internal chat, a shared team inbox and voice calls sit in the same window. Remote sales teams get real value from that.
10. 가격 및 비용
Here are the plans side by side.
| 층 | 파이프드라이브 | 세일즈메이트 |
|---|---|---|
| 기입 | Lite 버전 — 사용자당 월 14달러 | 기본 요금제 — 사용자당 월 23달러 |
| 중간 | 성장형 모델 — 사용자당 월 24달러 | 프로 버전 — 사용자당 월 39달러 |
| 높은 | 프리미엄 — 사용자당 월 49달러 | 기업용 — 사용자당 월 63달러 |
| 맨 위 | 얼티밋 — 사용자당 월 69달러 | ❌ 제공되지 않음 |
파이프드라이브: Every tier undercuts the matching Salesmate plan, and the ladder climbs in smaller steps. The catch is add-ons. Campaigns, Projects and Web Visitors are billed separately, so the sticker price is not the final price.
판매원: Pricing is tied to feature sets rather than seat count alone, and base plans include more out of the box. For a five-person team, Basic costs $115 a month against $70 for Pipedrive Lite. Calling credits and Automation Journeys push that further apart.
다양한 시나리오
| 필요하시면 | 선택하다 | 왜 |
|---|---|---|
| Lowest cost per seat | 파이프드라이브 | $9 cheaper at entry tier |
| Calling and SMS in the CRM | 세일즈메이트 | No third-party dialler needed |
| Deeper custom reports | 파이프드라이브 | 25 reports versus 10 |
| Multi-channel marketing sequences | 세일즈메이트 | Automation Journeys add-on |
| 가장 빠른 온보딩 | 파이프드라이브 | 샘플 데이터 및 설정 안내 |
| Native app connections | 파이프드라이브 | 400+ first-party integrations |
💰 예산
Pipedrive is cheaper at every tier, but its add-ons close the gap fast. Price both against the specific features your specific business actually plans to use.
🔌 사용 중인 기술 스택
Already running a dialler, a 스케줄러 and a marketing tool? Pipedrive slots into that stack with native connections. Starting from scratch favours Salesmate’s bundle.
📝 귀사의 영업 프로세스
If closing deals depends on moving them through clear stages, Pipedrive’s board fits. If it depends on call volume and shared conversations, Salesmate fits.
🎓 귀하의 경험 수준
Salesmate carries a steeper learning curve and expects real onboarding time. Pipedrive’s sample data gets a new rep productive the same afternoon.
🆓 무료 체험 및 데모
Neither offers a free plan, so use the trials properly. Import 50 real contacts and run one week of live work before deciding.
🛟 지원 옵션
Salesmate scores 8.9 on G2 for support against Pipedrive’s 8.3, and reserves priority support for custom plans. Pipedrive counters with a far larger community and forum.
전환 가이드
Already on one of these? Here is what changes.
🔄 Pipedrive에서 Salesmate로 전환하시나요?
✅ 얻게 될 이점:
- Voice calls and SMS without a third-party dialler
- A shared team inbox and internal chat
- Web forms and chatbots included in the plan
❌ 잃게 될 것:
- 15 dashboard report slots, dropping from 25 to 10
- 400+ native integrations and the projects board
- $9 per user per month at the entry tier
📋 전환 방법:
- Export contacts, deals and activities from Pipedrive as CSV files
- Start a Salesmate trial and rebuild your pipeline stages first
- Import records, map custom fields, then reconnect your email
🔄 Salesmate에서 Pipedrive로 전환하시나요?
✅ 얻게 될 이점:
- A cleaner board for tracking deal progress at a glance
- Up to 25 reports per dashboard instead of 10
- Lower per-seat cost and a much larger user community
❌ 잃게 될 것:
- In-app calling, SMS and the shared team inbox
- Automation Journeys and its multi-channel sequences
- Free web forms and chatbots, now paid add-ons
📋 전환 방법:
- Export contacts, companies and deals from Salesmate
- Open a Pipedrive trial and set up your pipeline stages
- Import the files, then line up a replacement dialler before you cancel
저희 리뷰에서 다루지 않은 내용
This comparison focused on small businesses and mid-sized sales teams. We did not test enterprise deployments, custom API builds or bulk data migrations across thousands of records. Salesmate’s calling quality across international numbers also sits outside what we checked. If you manage 50 or more seats, your priorities will look different from what we covered here.
최종 판결
| 범주 | 우승자 |
|---|---|
| 💰 가격 | 파이프드라이브 |
| 🚀 파이프라인 관리 | 파이프드라이브 |
| 📊 Custom Reports | 파이프드라이브 |
| 📞 커뮤니케이션 도구 | 세일즈메이트 |
| 👶 사용 편의성 | 파이프드라이브 |
| 🔌 통합 | 파이프드라이브 |
| 🛟 Support Score | 세일즈메이트 |
| 🏆 종합 우승 | 파이프드라이브 |
🏆 우승: PIPEDRIVE
Pipedrive가 7개 부문 중 5개 부문에서 수상했습니다.
다음과 같은 경우에 가장 적합합니다: visual pipeline management, small businesses, sales teams that want reporting depth without a long setup
These two tools solve different problems. Pipedrive is a sales software built to move deals forward and show you where they stall.
Salesmate is closer to a sales and marketing hub with a phone system attached. That bundle is real value for the right team.
But it costs more per seat, caps your dashboards at 10 reports, and asks for more onboarding time. Our rating reflects that: 4.3 against 2.5.
For most business needs in this bracket, Pipedrive is the safer choice. Pick Salesmate only if built-in calling is non-negotiable.
Pipedrive 비교
Here is how Pipedrive holds up against other crm systems people shortlist:
Pipedrive는 다음 항목에서 승리했습니다: lower entry cost, a faster path from signup to first deal, less clutter in the daily view
HubSpot이 다음 분야에서 우위를 차지했습니다: a genuinely usable free tier, deeper content marketing tools, a bigger partner network for agencies
Pipedrive는 다음 항목에서 승리했습니다: setup you can finish without a consultant, predictable per-seat pricing, a sales team can adopt it in days
Salesforce가 다음 분야에서 우위를 점했습니다: enterprise-scale customisation, territory and forecasting models, an admin talent pool you can actually hire from
파이프드라이브 vs 먼데이 CRM
Pipedrive는 다음 항목에서 승리했습니다: sales-specific defaults out of the box, deal rotting alerts, 400+ native integrations built for revenue teams
월요일 CRM 주요 성과: flexible boards that double as project management, cross-department use, stronger visual customisation
Pipedrive는 다음 항목에서 승리했습니다: a cleaner pipeline board, more reports per dashboard, a larger third-party app marketplace
Freshsales가 다음 부문에서 승리했습니다: a free starting tier, phone and chat included natively, tighter bundling with the wider Freshworks suite
세일즈메이트와 비교했을 때 더 많은 정보
Salesmate competes with a different shortlist. Here is how it stacks up:
세일즈메이트 vs 킵
Salesmate가 다음 항목에서 승리합니다: lower entry price, calling and SMS in the same window, a lighter interface for daily pipeline work
Keap은 계속해서 승리합니다: mature e-commerce and invoicing, longer-running campaign templates, stronger done-for-you onboarding
Salesmate가 다음 항목에서 승리합니다: a real deal pipeline rather than a bolt-on, built-in telephony, simpler per-seat billing
액티브캠페인 승리 항목: far deeper email automation, better deliverability tooling, a wider library of pre-built sequences
세일즈메이트 vs 캡슐 CRM
Salesmate가 다음 항목에서 승리합니다: chatbots and web forms included, multi-channel journeys, a shared inbox for team handoffs
캡슐 승리 항목: a much cheaper starting tier, a shorter learning curve, less feature weight for very small teams
자주 묻는 질문
Pipedrive보다 더 나은 CRM은 무엇인가요?
It depends on the gap you are filling. HubSpot beats it on free tools, Salesforce on enterprise scale, and Salesmate on in-app calling. For pipeline work, few beat it.
Salesmate는 무엇에 사용되나요?
Growing SMEs use it to run sales and marketing on one platform. It handles deals, calls, SMS, web forms and chatbots, plus marketing sequences through a paid add-on.
Salesforce가 Pipedrive보다 나은 이유는 무엇입니까?
Only at scale. Salesforce offers deeper customisation, complex forecasting and enterprise governance. Below roughly 50 seats, that power usually costs more in admin time than it returns.
Pipedrive의 월 이용료는 얼마인가요?
Plans run $14, $24, $49 and $69 per user each month for Lite, Growth, Premium and Ultimate. Campaigns, Projects and Web Visitors cost extra on top.
Pipedrive는 Salesforce와 유사한가요?
Both track deals and contacts, but they aim at different buyers. Pipedrive is lean and sales-focused. Salesforce is a configurable platform that usually needs an admin to run properly.
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