Feeling overwhelmed by the complexity of modern IT operations?

You’re not alone.

Manual monitoring and troubleshooting are becoming increasingly difficult.

This is where AIOps comes in.

It’s the solution you’ve been looking for.

AIOps tools use artificial intelligence to automate and streamline your IT processes.

Imagine a world where your systems practically manage themselves.

We’ve compiled a list of the 9 best AIOps tools to help you find the perfect one.

These platforms can drastically improve efficiency, reduce downtime, and free up your team.

Ready to transform your IT department? Let

What is the Best AIOps Tool?

Finding the best tool for your team can be tough.

The market is full of options, and each one claims to be the best.

We have looked at the top choices to help you decide.

Here is a list of the nine best AIOps tools, ranked for 2025.

1. Atera (⭐️4.9)

Atera is an all-in-one platform for IT management.

It uses AI to simplify tasks for IT professionals.

This platform integrates RMM, help desk, and AIOps features into a single tool.

우리의 견해

Experience Atera for yourself! Join over 13,000 customers in 120+ countries. Reduce tickets by 35% with AI Copilot.

Try Atera for free READ FULL REVIEW ATERA ALTERNATIVES

주요 이점

• Boost team productivity by 11-13 hours each week on average.
• Achieve a 97% patch success rate for secure systems.
• Handle 6 million devices with ease.
• Generate scripts with AI Copilot that are 90% accurate.
• Resolve 50% of tickets automatically.

Try Atera for free

가격

Atera offers a free trial and a range of pricing options. Here is the breakdown:

• MSP Pro Plan: Starting at $129 per month
• MSP Growth Plan: $179/month
• MSP Power Plan: $209 per month
• MSP Superpower Plan: Contact for pricing.
• IT Department Professional Plan: Starts at $149/month
• IT Department Expert Plan: $189/month
• IT Department Master Plan: $219/month
• IT Department Enterprise Plan: Contact for pricing.

장점

• Single cost, unlimited devices.
• AI agents are a game-changer.
• User-friendly and easy to set up.
• Excellent 24/7 customer support.

단점

• Some users want deeper integrations.
• Mobile apps could get more features.
• Advanced features may need a learning curve.

Try Atera for free

2. NinjaOne (⭐️4.6)

NinjaOne is a top-rated IT management solution.

It helps you manage and protect endpoints.

Its key features include automation, patch management, and remote monitoring.

우리의 견해

NinjaOne earns a high score for its ease of use, robust automation, and excellent customer support. It significantly boosts efficiency for IT teams.

Try NinjaOne for free

주요 이점

• Centralized Control: Manage all devices from a single location.
• Powerful Automation: Automate tasks to save hours.
• Reliable Patching: Keep systems updated and secure.
• Quick Remote Access: Instantly connect to user devices.
• Excellent Support: Get fast help when you need it.
• Warranty Tracking: Track 100% of your device warranties.

Try NinjaOne for free

가격

• Free trial Available
• No public fixed price.
• Contact them for a personalized quote.

장점

• The interface is very clean.
• Automation saves much time.
• Customer support is top-notch.
• Remote tools work very well.

단점

• Reporting could be better.
• The mobile app needs improvements.
• Some advanced PSA features are missing.

Try NinjaOne for free

3. N-able (⭐️4.3)

N-able offers powerful IT management and 보안 solutions.

It is known for its strong automation and scripting capabilities.

You can also build custom integrations.

우리의 견해

N-able scores well for its powerful RMM and security offerings. It helps MSPs manage diverse IT environments effectively, though some areas could be more refined.

Try N-able for free

주요 이점

• Comprehensive RMM: Full remote monitoring.
• Advanced Security: Protect against cyber threats.
• Patch Management: Keep all software up to date.
• Backup & Recovery: Secure client data easily.
• Reporting Tools: Get insights into IT health.
• Automation: Streamline routine IT tasks.

Try N-able for free

가격

• Free Trial Available.
• No public fixed price.
• Custom Quote Available.

장점

• Offers many product options.
• Security features are strong.
• Patching is reliable.
• Good for various-sized MSPs.

단점

• The interface can feel dated.
• Some features need more polish.
• Support can sometimes be slow.

Try N-able for free

4. ConnectWise (⭐️4.0)

ConnectWise is a platform built for MSPs and IT teams.

It uses generative AI and RPA to automate workflows.

This helps to streamline time-consuming tasks.

우리의 견해

ConnectWise gets a high rating for its extensive feature set and scalability. It is very powerful for larger MSPs, but its complexity can be a hurdle.

Try ConnectWise for free

주요 이점

• Full PSA Suite: Manage projects, billing, and sales.
• Robust RMM: Monitor and manage all endpoints.
• Strong Integrations: Connects with many other tools.
• Automated Workflows: Set up tasks to run themselves.
• Detailed Reporting: Get deep insights into your business.
• Mobile Access: Manage on the go with ease.

Try ConnectWise for free

가격

• Free Trial Available.
• No public fixed price.
• Contact sales for a quote.

장점

• Very powerful features.
• Good for big MSPs.
• Integrates with many apps.
• Automates many tasks.

단점

• It can be very complex.
• Setup is often hard.
• It can be quite expensive.

Try ConnectWise for free

5. SuperOps (⭐️3.8)

SuperOps offers a modern IT management solution.

Its AI features, like Monica AI, help with ticket summarization and script generation.

This boosts efficiency for IT teams.

우리의 견해

SuperOps gets a strong rating for its modern, unified platform. Its ease of use and continuous development make it a great choice for growing MSPs.

Try SuperOps for free

주요 이점

• Unified PSA/RMM: All-in-one IT management.
• Modern Interface: Easy to use and navigate.
• Smart Automation: Automate many daily tasks.
• AI-Powered Insights: Get smart suggestions.
• Proactive Monitoring: Spot issues early on.
• Endpoint Security: Keep devices safe and sound.

Try SuperOps for free

가격

• PSA only: Starting from $79/user/month.
• RMM only: Starting from $99/user/month.
• Unified Basic: $129/user/month.
• Unified Advance: $159/user/month.

장점

• Very easy to use.
• Good customer support.
• Constantly adding new features.
• Pricing is very clear.

단점

• Still a newer player.
• Some integrations are limited.
• Might lack depth for huge MSPs.

Try SuperOps for free

6. Kaseya (⭐️3.5)

Kaseya provides a unified platform for IT management and security.

Its intelligent automation and AI features help reduce manual effort.

This saves time and minimizes errors.

우리의 견해

Kaseya earns a solid rating for its extensive IT Complete platform. It is a powerful solution for large MSPs, despite its cost and past security challenges.

Try Kaseya for free

주요 이점

• All-in-One Platform: One suite for many needs.
• Strong Automation: Automate routine IT chores.
• Unified Management: Manage IT from one place.
• Built-in Documentation: Access critical info quickly.
• IT Glue Integration: Seamless knowledge sharing.
• Security Focus: Enhance Your Cyber Defense.

Try Kaseya for free

가격

• Free Demo Available.
• No public fixed price.
• Custom Quote Available.

장점

• Very comprehensive suite.
• Good for larger operations.
• IT Glue integration is key.
• Automation saves a lot of time.

단점

• It can be very expensive.
• Recent security concerns.
• Interface can be complex.

Try Kaseya for free

7. Freshservice (⭐️3.2)

Freshservice is an IT service management platform.

It uses AI to detect incidents and predict potential issues.

The tool also helps with noise reduction by filtering out irrelevant alerts.

우리의 견해

Experience Freshservice, the ITSM solution built for a modern workplace. See why over 73,000 businesses trust Freshservice to simplify IT and delight employees.

Try Freshservice for free

주요 이점

• Freddy AI Copilot: This AI assistant is built into the platform. It can help you resolve tickets faster. The AI Copilot assists with tasks such as creating ticket summaries and providing smart suggestions. This saves a lot of time for your team.
• Incident Management: Freshservice excels at handling and resolving problems. You can route tickets to the right team members automatically. This ensures issues are fixed quickly, reducing downtime.
• SLA Management: You can set up Service Level Agreements (SLAs) easily. The platform automatically sends alerts for SLA violations. This helps your team meet its service goals.
• 무료 플랜: Freshservice has a free plan for up to three agents. This is a great way for small teams and startups to get started without any cost.

Try Freshservice for free

가격

Freshservice’s pricing is based on the number of agents. The annual plan starts at $19 per agent per month for the Starter plan. It’s a flexible model that grows with your team.

• Starter: Starts at $19/agent/month (billed annually).
• Growth: Starts at $49/agent/month (billed annually).
• Pro: Starts at $95/agent/month (billed annually).
• 기업: Contact them for custom pricing.

장점

• Very easy to use.
• Great for ticket management.
• Offers a free starter plan.
• Strong reporting and analytics.

단점

• More expensive than others.
• Limited customization options.
• Patch management is not included.

Try Freshservice for free

8. ManageEngine (⭐️3.0)

ManageEngine provides an AIOps tool that helps prevent information overload.

It uses AI and ML to correlate events.

This simplifies troubleshooting and speeds up problem resolution.

우리의 견해

ManageEngine gets a good rating for its diverse and cost-effective IT solutions. While powerful, its fragmented approach and complex pricing can be challenging to navigate.

Try ManageEngine for free

주요 이점

• Broad Product Range: Many tools for IT.
• Cost-Effective: Often more affordable options.
• Strong Reporting: Get good data insights.
• Automation Capabilities: Automate tasks well.
• Scalable Solutions: Grows with your business.
• Hybrid Cloud Support: Flexible deployments.

Try ManageEngine for free

가격

• Free Trial Available.
• Custom Quote Available.

장점

• Very cost-effective.
• Huge range of products.
• Good for large enterprises.
• Strong security tools.

단점

• It can be very complex.
• Integration between tools can vary.
• The interface might feel less modern.

Try ManageEngine for free

9. SyncroMSP (⭐️2.9)

SyncroMSP is an all-in-one platform for MSPs.

It offers a range of features, including RMM and PSA.

It helps you with IT automation and management.

우리의 견해

SyncroMSP receives a good rating for its affordable all-in-one approach. It’s a solid choice for smaller to mid-sized MSPs who prefer straightforward pricing.

Try SyncroMSP for free

주요 이점

• All-in-One Tool: RMM, PSA, remote access.
• Per-Tech Pricing: Affordable for growing teams.
• Integrated Billing: Streamline invoicing processes.
• Scripting Engine: Automate complex tasks easily.
• Built-in Ticketing: Manage help desk requests.
• Good Community: Get help from other users.

Try SyncroMSP for free

가격

• Core Plan: $129/month per user.
• Team Plan: $179/month per user.

장점

• Pricing is very simple.
• All features are included.
• Good for smaller MSPs.
• Strong remote access.

단점

• The interface can feel dated.
• Scalability can be an issue.
• Some features lack depth.

Try SyncroMSP for free

What to look for when choosing an AIOps tool?

Choosing the right AIOps tool is a big decision. You want a tool that not only solves today’s problems but also grows with you. Here’s what to keep in mind when you’re looking for the best fit:

• Noise Reduction and Event Correlation: The best AIOps tools use AI to cut through the noise. They should be able to group thousands of alerts from different sources into a few actionable incidents.
• Root Cause Analysis: Look for a tool that can quickly pinpoint the exact cause of a problem, not just tell you that one exists. This saves your team time and helps resolve issues faster.
• Predictive Analytics: An effective tool should be able to analyze historical 데이터 and predict potential issues before they cause downtime. This shifts your IT from a reactive to a proactive model.
• Automation: Automation is a core part of AIOps. The platform should be able to trigger automated responses to common issues, like restarting a service, without human intervention.
• Seamless Integration: Your AIOps tool must connect easily with your existing IT ecosystem. Check for integrations with your current monitoring, ITSM (IT Service Management), and DevOps tools.
• 확장성: The tool should be able to handle an increasing volume of data and a growing IT environment without a drop in performance.
• User-Friendly Interface: The platform should be easy for your team to use. An intuitive dashboard and clear visualizations help everyone understand what’s happening at a glance.
• IT Autopilot & AI Copilot: Tools with features like IT Autopilot and AI Copilot are on the cutting edge. They offer advanced automation and intelligent assistance, which can further streamline your operations and 만들다 your team more efficient.

How can AIOps Tools boost your IT operations?

AIOps solutions are changing the way IT teams work.

By using machine learning algorithms, they can handle a massive amount of big data from multiple data sources.

This helps them find and fix problems much faster than before.

These tools perform anomaly detection and predict issues before they happen.

This means your IT operations team can move from just reacting to problems to proactively preventing them.

This leads to better operational efficiency and a more stable system.

A powerful AIOps platform takes disparate data sources like event data and performance data and makes sense of it all.

This analyzing data process is what gives you a clearer view of your complex IT environments.

Ultimately, this shift helps provide an optimal digital customer experience by minimizing downtime and keeping everything running smoothly.

The AIOps market is growing because these tools are essential for any 사업 that wants to use intelligence for IT operations to stay competitive.

구매 가이드

We understand that choosing an AIOps tool is a big decision for any IT organization.

To create our recommendations, we focused on several key factors to give you a complete picture of each tool.

This process helped us cut through the noise and provide actionable insights that go beyond a simple feature list. Here’s how we did it:

• Understanding AIOps: We started with the basic definition AIOps, which is about using machine learning models and advanced analytics to enhance IT operations. We examined how each tool handles big data analytics and large volumes of data from multiple sources to provide real-time data processing. We also considered how these tools help with digital transformation initiatives.
• Key Capabilities: We looked for platforms that excel at detecting anomalies and have strong predictive capabilities to identify future issues. We also focused on features like automated incident response and how each tool handles incident management. A key factor was how they use aggregated data to simplify real-time monitoring and improve service health.
• Performance and Infrastructure: We evaluated how well each tool performs performance monitoring across various systems, including cloud infrastructure, hybrid cloud, and it infrastructure. We also considered their ability to manage app performance and network operations, as well as how they help reduce operational and cloud costs.
• Data and Integration: We assessed how the data collected is handled, from data ingestion to its use for making intelligent decisions. We focused on tools that go beyond traditional methods and help an it organization analyze vast amounts of data to achieve better business outcomes.
• The Human Factor: We explored how each tool helps IT teams, looking at how it reduces the need for manual intervention. We also considered what makes AIOps important for modern business operations and how it contributes to digital transformation as a whole.

마무리하기

Choosing an AIOps platform is a big step for any IT team.

This guide helped you understand the definition of AIOps and what to look for in a tool.

By using AI to automate tasks and provide a data lake, these tools can help you resolve incidents faster.

This frees up your team to focus on more important things.

We looked at a lot of tools and found the best ones currently available on the market.

Atera stands out from the rest.

It has powerful AI features like IT Autopilot and AI Copilot that make operations management simple.

These tools help you manage your critical services with ease.

If you’re ready to start implementing AIOps and see what’s possible, you should check out Atera.

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