📊 Pipedrive vs Agile CRM — Quick Verdict:
- 🎯 Gestão de Oleodutos: Pipedrive offers an unlimited amount of visual sales pipelines vs Agile CRM’s single pipeline on lower plans — Pipedrive vence
- 💰 Preço inicial: Agile CRM starts free vs Pipedrive at $14/user/month — CRM ágil vence
- 🔌 Integrações: Pipedrive connects with 500+ apps vs Agile CRM’s smaller integrations library — Pipedrive vence
- 📣 Automação de marketing: Agile CRM includes built-in marketing automation vs Pipedrive’s paid add-on — CRM ágil vence
- 🏆 Nossa escolha: Pipedrive for sales teams; Agile CRM for small negócios owners who need an all-in-one customer relationship management tool
Escolher o CRM errado é desperdiçar tempo e dinheiro.
You need software that fits how your team works — not the other way around.
Pipedrive vs Agile CRM is one of the most common matchups in the CRM space.
Pipedrive is built for sales reps and salespeople. Agile CRM bundles sales, marketing, and service into one platform.
Testei ambos durante três semanas. Eis o que descobri.
Visão geral
To give you an accurate comparison, I signed up for both Pipedrive vs Agile CRM and put them through real tasks.
I tested contact management, lead scoring, web forms, custom fields, and the REST API on each.
I also tracked how well each tool handled tasks, deals, and analytics for sales reps.
Here is everything you need to make the right choice in a few seconds.
O que é Pipedrive?
Pipedrive is an intuitive, simple-to-use CRM created by salespeople, for salespeople.
It is designed for all business sizes and shows clear overviews of your sales process.
The tool helps sales reps see big-picture views of ongoing and completed deals.
It lets your team focus on the leads with the highest potential to close.
Pipedrive is fully customizable and connects with 500+ third-party integrations.
Pipedrive
Pipedrive is a sales CRM with unlimited visual pipelines, AI deal insights, and 500+ app integrations. It helps salespeople focus on the right deals and close faster.
Preços do Pipedrive
Pipedrive uses a 4-tier pricing plan: Essential, Advanced, Professional, and Enterprise.
Both Pipedrive and Agile CRM charge on a per user, per month basis.
| Plano | Preço | Ideal para |
|---|---|---|
| Lite | US$ 14 por usuário por mês | Vendedores autônomos dando os primeiros passos |
| Crescimento | US$ 24 por usuário por mês | Small teams needing automated workflows |
| Premium | US$ 49 por usuário por mês | Growing teams with deeper analytics needs |
| Final | US$ 69 por usuário por mês | Equipes de grandes empresas |
Teste grátis: O Pipedrive oferece um período de teste gratuito de 14 dias, sem necessidade de cartão de crédito.
Garantia de reembolso: O Pipedrive não oferece garantia de reembolso, portanto, teste a versão de avaliação com cuidado.
📌 Observação: Pipedrive requires paid add-ons for certain features like email campaigns and project management. Annual billing saves up to 17% on every plan.
⚠️ Aviso: Some key features like email sync and workflow automation are only available on Growth and above. Check the plan that matches your needs before subscribing.
Principais benefícios do Pipedrive
Here are the top benefits Pipedrive brings to sales teams:
- Pipelines Visuais Ilimitados: Pipedrive offers an unlimited amount of visual, intuitive sales pipelines across all plans. You can manage multiple products, regions, or deal stages without limits.
- AI CRM and Deal Insights: Pipedrive uses AI to flag at-risk deals and suggest next actions. This helps sales reps focus on leads with the highest potential.
- Contatos ilimitados: Pipedrive offers unlimited contacts on all plans. Your contact management database can grow as your business grows without extra cost.
- 500+ App Integrations: Pipedrive is completely customizable and has 500+ app integrations. Setup takes a few seconds for most popular apps.
- Pipedrive Academy: Pipedrive users can take advantage of the Pipedrive Academy, a free library of educational resources for learning the software.
- Suporte 24 horas por dia, 7 dias por semana: Pipedrive offers 24/7 chat and email support on every paid plan. You never have to wait until business hours for help.
Prós e contras do Pipedrive
✅ Prós
- Unlimited visual sales pipelines on every plan
- Clean, beginner-friendly interface for salespeople
- 500+ app integrations and full REST API access
- AI deal insights and detailed sales forecasting
❌ Contras
- No built-in marketing automation features
- Email campaigns and invoicing need paid add-ons
- Sem plano gratuito — apenas um período de teste de 14 dias.
O que é CRM Ágil?
Agile CRM is a cloud-based customer relationship management solution designed for small to mid-sized businesses.
It integrates marketing, sales, service, and mídias sociais into one centralized platform for reporting and analytics.
Agile CRM is built for small to medium teams that need an all-in-one tool.
The platform offers full marketing automation with multi-step campaigns, automated lead scoring, and behavior-based segmentation.
CRM ágil
Agile CRM is an all-in-one customer relationship management tool with marketing automation, helpdesk services, and web engagement features. It includes one-click calling, lead scoring, and web visitor tracking — starting free.
Preços do CRM Ágil
Agile CRM has a 4-tier pricing model: Free, Starter, Regular, and Enterprise.
Both Agile CRM and Pipedrive charge on a per user, per month basis for their pricing plans.
| Plano | Preço | Ideal para |
|---|---|---|
| Livre | Livre | Usuários individuais e equipes muito pequenas (até 10 usuários) |
| Iniciante | US$ 8,99/usuário/mês | Equipes pequenas que precisam de automação básica |
| Regular | US$ 29,99/usuário/mês | Growing teams with deeper marketing needs |
| Empresa | US$ 47,99/usuário/mês | Equipes maiores que precisam de contatos ilimitados |
Teste grátis: O Agile CRM oferece um plano gratuito permanente para até 10 usuários, sem necessidade de cartão de crédito.
Garantia de reembolso: Agile CRM does not publicly advertise a money-back guarantee on its paid plans.
📌 Observação: Agile CRM limits the number of contacts on all its plans except for Enterprise — the highest, most expensive plan. Plan ahead before scaling.
⚠️ Aviso: Agile CRM users can face price increases upon exceeding contact or automation limits. The interface also feels dated compared to modern CRMs.
Principais benefícios do CRM ágil
Here are the top benefits Agile CRM brings to small business teams:
- Automação de marketing integrada: Agile CRM includes multi-step campaigns, automated lead scoring, and behavior-based segmentation. A landing page construtor and form builder are also part of its marketing automation features.
- Telefonia com um clique: Agile CRM includes telephony features like one-click calling, which are often expensive in other systems. You can make and log calls right inside the platform.
- Web Visitor and Email Tracking: Agile CRM provides web visitor tracking and email campaign tracking, which are not available in Pipedrive. You can track emails, opens, and on-site behavior.
- Visão de contato em 360 graus: Agile CRM allows for a 360-degree contact view, integrating sales, marketing, and service insights. Your team always sees the full timeline.
- Gamificação de Vendas: Agile CRM offers features like custom leaderboards and sales gamification, which enhance its sales automation capabilities compared to Pipedrive.
- Helpdesk and Web Engagement: Agile CRM includes marketing automation, helpdesk services, and web engagement tools. Web forms, lead scoring, and customer service tools are all built in.
Vantagens e Desvantagens do CRM Ágil
✅ Prós
- Plano gratuito generoso para até 10 usuários.
- Built-in marketing automation, telephony, and helpdesk
- Web visitor tracking and email campaign analytics
- Custom leaderboards and sales gamification features
❌ Contras
- Outdated interface and capped features on lower pricing tiers
- Contact limits make it tricky to scale your business
- Não há gerenciamento de múltiplos dutos nos planos mais básicos.
Comparação de recursos
Pronto para mergulhar em uma comparação detalhada entre Pipedrive e Agile CRM?
We will explore 10 key features to help you pick the right software for your business.
| Recurso | Pipedrive | CRM ágil |
|---|---|---|
| Preço inicial | US$ 14 por usuário por mês | Livre |
| Plano Gratuito | ❌ | ✅ |
| Funis de Vendas Visuais | ✅ Ilimitado | ❌ Limitado nos planos mais básicos |
| Automação de marketing | ❌ Apenas para complementos | ✅ Incluído |
| Pontuação de liderança | ❌ | ✅ |
| Telefonia integrada | ❌ | ✅ |
| Rastreamento de visitantes da web | ❌ | ✅ |
| Integrações de aplicativos | ✅ Mais de 500 | ✅ Limitado |
| Contatos ilimitados | ✅ | ❌ Limite de gastos nos planos mais básicos |
| Ideal para | Equipes focadas em vendas | All-in-one small business |
1. Pipeline and Deals Management
Pipedrive: Pipedrive offers an unlimited amount of visual, intuitive sales pipelines across all plans. You can manage multiple deal stages with drag-and-drop. Sales reps can see big-picture views of ongoing and completed deals at a glance.
CRM ágil: Agile CRM does not allow managing multiple pipelines on lower plans. The Free and Starter tiers only support one pipeline. You need the Regular plan or higher to manage multiple pipelines for different products or teams.
⚠️ Aviso: If you manage more than one sales process, Agile CRM’s single-pipeline limit on lower plans will slow your team down quickly.
2. Lead Generation and Lead Scoring
Pipedrive: A Pipedrive possui uma seção dedicada a leads. Caixa de entrada where unqualified contacts live before entering the pipeline. You can tag, filter, and assign leads to sales reps. However, lead scoring is not included natively and requires a third-party integration.
CRM ágil: Agile CRM includes built-in lead scoring as part of its sales automation. The system tracks contact behavior and assigns scores automatically. This helps your team prioritize the hottest prospects without manual filtering.
✅ Resultado do teste: Agile CRM’s automated lead scoring saved real filtering time. Pipedrive’s Leads Inbox is cleaner but requires manual prioritization.
3. Automação de Marketing
Pipedrive: Pipedrive does not include marketing automation natively. You need a paid add-on or third-party tools like Mailchimp or ActiveCampaign. This adds cost and complexity for growing teams managing email campaigns.
CRM ágil: Agile CRM provides full marketing automation with multi-step campaigns, drip emails, and behavior-based segmentation. It also includes a landing page builder and form builder as part of its marketing automation features. You get a complete marketing engine without buying extra tools.
4. Gestão de Contatos
Pipedrive: Pipedrive offers unlimited contacts on all plans, with no cap. You can add custom fields, track communication history, and link contacts to deals and organizations. This makes contact management easy as your business grows.
CRM ágil: Agile CRM provides extensive contact tracking through tagging, scoring, and interactions. However, it limits the number of contacts on all its plans except for the Enterprise plan. The free plan caps at 1,000 contacts.
⚠️ Aviso: Agile CRM has feature limits that make it tricky to scale your business without extra cost. Plan ahead before your contact list outgrows the cap.
5. Email Tracking and Web Forms
Pipedrive: Pipedrive is known for its sales automation features and offers basic email integration. It can track emails sent from Gmail or Outlook with two-way sync. Full email campaigns require the paid Campaigns add-on.
CRM ágil: Agile CRM provides web visitor tracking and email campaign tracking, which are not available in Pipedrive. You can track emails, see which pages contacts visit on your site properly, and use built-in web forms to capture leads automatically.
6. Sales Automation and Tasks
Pipedrive: Pipedrive automates repetitive tasks like follow-up reminders, deal stage changes, and activity assignments. The visual workflow builder is easy to set up. Pipedrive uses AI to flag deals that need attention.
CRM ágil: Agile CRM offers features like custom leaderboards and sales gamification, enhancing its sales automation capabilities compared to Pipedrive. Sales reps can compete on tasks completed, calls made, and deal value. This keeps motivation high.
7. Relatórios e Análises
Pipedrive: Pipedrive offers detailed analytics including sales forecasting, deal conversion rates, and activity reports. The Insights dashboard makes it easy to spot trends. Pipedrive does not offer any web business metrics, while Agile CRM does.
CRM ágil: Agile CRM integrates marketing, sales, service, and social media into one centralized platform for reporting and analytics. You get cross-channel dados Pipedrive cannot match. The reports interface, however, can feel cluttered and dated.
8. Integrations and REST API
Pipedrive: Pipedrive is completely customizable and has 500+ app integrations. The marketplace includes Slack, Zapier, QuickBooks, and Google Workspace. Pipedrive also offers a powerful REST API for custom development. Most integrations connect in a few seconds.
CRM ágil: Agile CRM connects with popular tools like Stripe, Shopify, and social media platforms. It also offers a REST API for developers. However, the integrations marketplace is much smaller than Pipedrive’s. You may need Zapier to fill the gaps.
9. Telephony and Customer Service
Pipedrive: Pipedrive does not include built-in calling. You need an integration like JustCall, Aircall, or Kixie for telephony features. These add-ons work well but add to your monthly cost. Pipedrive also lacks native helpdesk service tools.
CRM ágil: Agile CRM includes telephony features like one-click calling, which are often expensive in other systems. It also bundles helpdesk and customer service tools, so you can respond to support tickets without leaving the platform.
10. Preços e Custos
Vamos comparar os planos de preços lado a lado.
| Plano | Pipedrive | CRM ágil |
|---|---|---|
| Livre | ❌ | ✅ Grátis |
| Iniciante / Lite | US$ 14 por usuário por mês | US$ 8,99/usuário/mês |
| Crescimento / Regular | US$ 24 por usuário por mês | US$ 29,99/usuário/mês |
| Premium / Empresarial | US$ 49 por usuário por mês | US$ 47,99/usuário/mês |
| Final | US$ 69 por usuário por mês | ❌ |
Pipedrive: Pipedrive has no free plan, starting at $14/user/month. It is the pricier option at entry level, but you get unlimited pipelines and contacts from day one. The connection between value and price scales well for dedicated sales teams.
CRM ágil: Agile CRM is significantly cheaper — even free. However, contact limits and feature caps on lower plans can force expensive upgrades. The Enterprise plan at $47.99/user/month removes most restrictions.
Diferentes cenários
| Se você precisar | Escolher | Por que |
|---|---|---|
| A free plan starting point | CRM ágil | Free for up to 10 users |
| Múltiplos canais de vendas | Pipedrive | Tubulações ilimitadas em todos os planos. |
| Automação de marketing integrada | CRM ágil | Incluído sem custo adicional |
| Mais de 500 integrações de aplicativos | Pipedrive | Maior mercado de CRM |
| Telefonia integrada | CRM ágil | One-click calling included |
| Contatos ilimitados | Pipedrive | Sem limite de contato em nenhum plano. |
| Interface de usuário amigável para iniciantes | Pipedrive | Mais limpo e mais rápido de aprender |
Choosing the right CRM software comes down to integrations, user experience, and scalability — all three matter for long-term growth.
💰 Seu orçamento
Agile CRM wins on price — it starts free and its paid plans cost less at entry level. Watch out for upgrade costs when you hit contact or automation limits.
🔌 Seu conjunto de tecnologias
Pipedrive has 500+ integrations and a powerful REST API for custom builds. Agile CRM’s integrations library is smaller, so you may need Zapier to fill gaps.
📝 Seu Processo de Vendas
If your business has multiple products or regions, Pipedrive’s unlimited sales pipelines win. Agile CRM’s single pipeline on lower plans creates friction for complex sales processes.
🎓 Your Team’s Size and Experience
Pipedrive is easier to learn. Drag-and-drop and the Pipedrive Academy make onboarding fast. Agile CRM has more features but takes longer for sales reps to configure properly.
🆓 Testes e demonstrações grátis
Agile CRM’s free plan lets you test the platform with your real team before spending. Pipedrive’s 14-day trial is solid, but you must commit after two weeks.
🛟 Opções de suporte
Pipedrive offers 24/7 chat and email support on all paid plans. Agile CRM’s support options vary by plan, so higher-tier customers get faster response times.
🔒 Privacidade e Segurança de Dados
Both tools use encryption and meet standard CRM security practices. Pipedrive includes mobile apps for iOS and Android, while Agile CRM also provides mobile access with a slightly different feature set.
Guia de Troca
Já utiliza alguma dessas ferramentas? Veja o que esperar se você mudar.
🔄 Está pensando em migrar do Pipedrive para o Agile CRM?
✅ O que você vai ganhar:
- Built-in marketing automation, lead scoring, and helpdesk services
- Rastreamento de visitantes da web e telefonia com um clique
- A free plan option to reduce monthly spend on software
❌ O que você perderá:
- Unlimited sales pipelines across all plans
- Contatos ilimitados, sem limite.
- Interface mais limpa e intuitiva do Pipedrive
📋 Como mudar:
- Export your contacts, deals, and custom fields from Pipedrive as a CSV file
- Create your Agile CRM account and set up your pipeline, web forms, and tags
- Import your CSV data and reconnect email tracking and key integrations
🔄 Está pensando em migrar do Agile CRM para o Pipedrive?
✅ O que você vai ganhar:
- Unlimited visual sales pipelines from day one
- Unlimited contacts and contact management at scale
- A cleaner interface and 500+ integrations marketplace
❌ O que você perderá:
- Built-in marketing automation and automated lead scoring
- Rastreamento de visitantes da web e telefonia com um clique
- O plano gratuito do Pipedrive requer uma assinatura paga.
📋 Como mudar:
- Exporte seus contatos e dados de negócios do Agile CRM usando a ferramenta de exportação integrada.
- Start a Pipedrive trial and configure your pipelines, custom fields, and tasks
- Import your CSV and connect your browser email, calendar, and core integrations
Veredicto final
| Categoria | Ganhador |
|---|---|
| 💰 Preços | CRM ágil |
| 🚀 Gestão de Oleodutos | Pipedrive |
| 📣 Automação de Marketing | CRM ágil |
| 🎯 Gestão de Contatos | Pipedrive |
| 👶 Facilidade de uso | Pipedrive |
| 🔌 Integrações | Pipedrive |
| 📞 Telephony & Web Tracking | CRM ágil |
| 🏆 Vencedor Geral | Pipedrive |
🏆 VENCEDOR: PIPEDRIVE
Pipedrive vence em 4 das 7 categorias.
Ideal para: Sales-focused teams, businesses managing multiple pipelines, and companies needing a powerful integrations marketplace
Pipedrive and Agile CRM serve very different buyers.
Pipedrive is recommended for pequenas empresas looking for a simple tool to manage leads and close deals.
Agile CRM is best for small to medium teams that want sales, marketing, and customer service in one platform.
Choose Agile CRM if you need telephony, lead scoring, and marketing automation without paying for separate tools.
Choose Pipedrive if you need unlimited sales pipelines, unlimited contacts, and software your salespeople will actually use.
Agora vá fechar alguns negócios!
Mais comparações do Pipedrive
Here’s how Pipedrive stacks up against other competitors in the CRM space:
Pipedrive vence em: Facilidade de uso, flexibilidade de tubulação
GoHighLevel vitórias em: Funcionalidades completas para agências, com opção de marca branca.
Pipedrive vs Keap
Pipedrive vence em: Gestão do pipeline de vendas, integrações
Keap vence com base em: Built-in marketing automation, e-commerce
Pipedrive vence em: Gestão visual de pipelines, simplicidade
ActiveCampaign vence em: Marketing por e-mail aprofundado, poder de automação
Pipedrive vence em: Precificação e simplicidade para equipes de vendas
A HubSpot vence em: Plano CRM gratuito, pacote de marketing completo.
Pipedrive vence em: Profundidade do CRM, rastreamento de negócios
ClickFunnels vitórias em: Páginas de destino, construção de funil
Pipedrive vence em: Automação de vendas, relatórios
Povo vitórias em: Design leve, gestão de relacionamento
Pipedrive vence em: Funcionalidades completas de CRM, gestão de pipeline
Vence instantaneamente em: E-mail frio divulgação em larga escala
Pipedrive vence em: Funcionalidades de CRM específicas para vendas
ClickUp vitórias em: Gestão de projetos, acompanhamento de tarefas
Pipedrive vs Segunda-feira CRM
Pipedrive vence em: Profundidade do pipeline de negócios, foco em vendas
Vitórias do CRM na segunda-feira em: Quadros de projeto visual, colaboração em equipe
Pipedrive vence em: Análises de IA, profundidade de integração
CRM Cápsula vitórias em: Simplicidade, preço inicial mais baixo
Pipedrive vence em: Experiência do usuário no funil de vendas, mercado de aplicativos
O Insightly vence em: Gestão de projetos integrada
Pipedrive vence em: Integrações, flexibilidade de pipeline
O Freshsales CRM se destaca em: Telefone integrado e pontuação de leads por IA
Pipedrive vence em: Facilidade de uso, preço acessível
Salesforce vitórias em: Personalização empresarial, tamanho do mercado
Pipedrive vence em: Gestão do pipeline de vendas
Zendesk vitórias em: Suporte ao cliente e emissão de bilhetes
Mais sobre CRM Ágil em comparação
Here’s how Agile CRM stacks up against other CRM software competitors:
O CRM ágil se destaca em: Acesso gratuito ao plano, custo de entrada reduzido
GoHighLevel vence em: Funcionalidades da agência, opções de marca branca
O CRM ágil se destaca em: Plano gratuito, recursos de telefonia
Keap vence com base em: Automação refinada, interface mais limpa
O CRM ágil se destaca em: Preço tudo incluído, plano gratuito
ActiveCampaign vence em: Automação de e-mail em profundidade, entregabilidade
O CRM ágil se destaca em: Telefonia, pontuação principal no nível gratuito
A HubSpot vence em: Brand trust, larger app marketplace
O CRM ágil se destaca em: Funcionalidades completas de CRM, plano gratuito
O ClickFunnels se destaca em: Ferramentas para criação de funis de vendas e conversão de páginas
O CRM ágil se destaca em: Automação de marketing, telefonia
Folk vence em: Modern UI, lightweight relationship use cases
CRM Ágil vs. Imediatamente
O CRM ágil se destaca em: Pacote completo de CRM, gerenciamento de contatos
Vence instantaneamente em: Volume e entregabilidade de e-mails frios
CRM ágil vs ClickUp
O CRM ágil se destaca em: Automação de marketing, pontuação de leads
ClickUp vence em: Gestão de projetos, acompanhamento de tarefas
CRM Ágil vs CRM de Segunda-feira
O CRM ágil se destaca em: Plano gratuito, telefonia
Vitórias do CRM na segunda-feira em: Design de interface, colaboração em equipe
O CRM ágil se destaca em: Funcionalidades integradas, automação
O Capsule CRM se destaca em: Simplicidade, design moderno e limpo
O CRM ágil se destaca em: Automação de marketing, plano gratuito
O Insightly vence em: integração da gestão de projetos
O CRM ágil se destaca em: Recursos do plano gratuito, gamificação
O Freshsales CRM se destaca em: Interface mais limpa, melhor pontuação de IA
O CRM ágil se destaca em: Plano gratuito, preço único.
A Salesforce se destaca em: Potência empresarial, personalização
O CRM ágil se destaca em: Combinação de vendas e marketing
Zendesk vence em: Central de ajuda e sistema de emissão de tickets de suporte
Perguntas frequentes
Qual CRM é melhor que o Pipedrive?
It depends on your needs. HubSpot offers a stronger free tier. Salesforce beats Pipedrive on enterprise customization. But for sales pipeline management, Pipedrive is hard to beat.
O Pipedrive pode ser usado como um CRM?
Yes. Pipedrive is a full CRM. It manages contacts, deals, custom fields, and tasks. Pipedrive integrates with 500+ apps and includes a powerful REST API for sales reps.
O Agile CRM é baseado na nuvem?
Yes. Agile CRM is cloud-based and runs in any browser. There is no software to install. The connection requires verification successful waiting only a few seconds while proceeding to login.
Quais são os benefícios do CRM ágil?
Its biggest benefits are the free plan, marketing automation, telephony, lead scoring, web forms, and web visitor tracking. It bundles sales, marketing, and service in one tool.
Que tipo de CRM é o Pipedrive?
Pipedrive is a sales-focused CRM built by salespeople for salespeople. It excels at deal tracking, pipeline management, and sales analytics. It is designed for all business sizes.
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