📊 Pipedrive vs Agile CRM — Quick Verdict:
- 🎯 Gestion des pipelines : Pipedrive offers an unlimited amount of visual sales pipelines vs Agile CRM’s single pipeline on lower plans — Pipedrive gagne
- 💰 Prix initial: Agile CRM starts free vs Pipedrive at $14/user/month — Victoires du CRM agile
- 🔌 Intégrations : Pipedrive connects with 500+ apps vs Agile CRM’s smaller integrations library — Pipedrive gagne
- 📣 Automatisation du marketing : Agile CRM includes built-in marketing automation vs Pipedrive’s paid add-on — Victoires du CRM agile
- 🏆 Our pick: Pipedrive for sales teams; Agile CRM for small entreprise owners who need an all-in-one customer relationship management tool
Choisir le mauvais logiciel CRM est une perte de temps et d'argent.
You need software that fits how your team works — not the other way around.
Pipedrive vs Agile CRM is one of the most common matchups in the CRM space.
Pipedrive is built for sales reps and salespeople. Agile CRM bundles sales, marketing, and service into one platform.
J'ai testé les deux pendant trois semaines. Voici ce que j'ai constaté.
Aperçu
To give you an accurate comparison, I signed up for both Pipedrive vs Agile CRM and put them through real tasks.
I tested contact management, lead scoring, web forms, custom fields, and the REST API on each.
I also tracked how well each tool handled tasks, deals, and analytics for sales reps.
Here is everything you need to make the right choice in a few seconds.
Qu'est-ce que Pipedrive ?
Pipedrive is an intuitive, simple-to-use CRM created by salespeople, for salespeople.
It is designed for all business sizes and shows clear overviews of your sales process.
The tool helps sales reps see big-picture views of ongoing and completed deals.
It lets your team focus on the leads with the highest potential to close.
Pipedrive is fully customizable and connects with 500+ third-party integrations.
Pipedrive
Pipedrive is a sales CRM with unlimited visual pipelines, AI deal insights, and 500+ app integrations. It helps salespeople focus on the right deals and close faster.
Tarification de Pipedrive
Pipedrive uses a 4-tier pricing plan: Essential, Advanced, Professional, and Enterprise.
Both Pipedrive and Agile CRM charge on a per user, per month basis.
| Plan | Prix | Idéal pour |
|---|---|---|
| Lite | 14 $/utilisateur/mois | Les vendeurs indépendants débutent |
| Croissance | 24 $/utilisateur/mois | Small teams needing automated workflows |
| Prime | 49 $/utilisateur/mois | Growing teams with deeper analytics needs |
| Ultime | 69 $/utilisateur/mois | grandes équipes d'entreprise |
Essai gratuit : Pipedrive propose un essai gratuit de 14 jours sans carte de crédit requise.
Garantie de remboursement : Pipedrive n'offre aucune garantie de remboursement, alors testez soigneusement la version d'essai.
📌 Note: Pipedrive requires paid add-ons for certain features like email campaigns and project management. Annual billing saves up to 17% on every plan.
⚠️ Avertissement: Some key features like email sync and workflow automation are only available on Growth and above. Check the plan that matches your needs before subscribing.
Principaux avantages de Pipedrive
Here are the top benefits Pipedrive brings to sales teams:
- Pipelines visuels illimités : Pipedrive offers an unlimited amount of visual, intuitive sales pipelines across all plans. You can manage multiple products, regions, or deal stages without limits.
- AI CRM and Deal Insights: Pipedrive uses AI to flag at-risk deals and suggest next actions. This helps sales reps focus on leads with the highest potential.
- Contacts illimités : Pipedrive offers unlimited contacts on all plans. Your contact management database can grow as your business grows without extra cost.
- 500+ App Integrations: Pipedrive is completely customizable and has 500+ app integrations. Setup takes a few seconds for most popular apps.
- Académie Pipedrive : Pipedrive users can take advantage of the Pipedrive Academy, a free library of educational resources for learning the software.
- Assistance 24h/24 et 7j/7 : Pipedrive offers 24/7 chat and email support on every paid plan. You never have to wait until business hours for help.
Avantages et inconvénients de Pipedrive
✅ Avantages
- Unlimited visual sales pipelines on every plan
- Clean, beginner-friendly interface for salespeople
- 500+ app integrations and full REST API access
- AI deal insights and detailed sales forecasting
❌ Inconvénients
- No built-in marketing automation features
- Email campaigns and invoicing need paid add-ons
- Pas de forfait gratuit — seulement un essai de 14 jours
Qu'est-ce que le CRM agile ?
Agile CRM is a cloud-based customer relationship management solution designed for small to mid-sized businesses.
It integrates marketing, sales, service, and réseaux sociaux into one centralized platform for reporting and analytics.
Agile CRM is built for small to medium teams that need an all-in-one tool.
The platform offers full marketing automation with multi-step campaigns, automated lead scoring, and behavior-based segmentation.
CRM agile
Agile CRM is an all-in-one customer relationship management tool with marketing automation, helpdesk services, and web engagement features. It includes one-click calling, lead scoring, and web visitor tracking — starting free.
Tarification Agile CRM
Agile CRM has a 4-tier pricing model: Free, Starter, Regular, and Enterprise.
Both Agile CRM and Pipedrive charge on a per user, per month basis for their pricing plans.
| Plan | Prix | Idéal pour |
|---|---|---|
| Gratuit | Gratuit | Utilisateurs individuels et très petites équipes (jusqu'à 10 utilisateurs) |
| Démarreur | 8,99 $/utilisateur/mois | Petites équipes ayant besoin d'une automatisation de base |
| Régulier | 29,99 $/utilisateur/mois | Growing teams with deeper marketing needs |
| Entreprise | 47,99 $/utilisateur/mois | Équipes plus importantes nécessitant un nombre illimité de contacts |
Essai gratuit : Agile CRM propose un forfait gratuit permanent pour un maximum de 10 utilisateurs, sans carte de crédit requise.
Garantie de remboursement : Agile CRM does not publicly advertise a money-back guarantee on its paid plans.
📌 Note: Agile CRM limits the number of contacts on all its plans except for Enterprise — the highest, most expensive plan. Plan ahead before scaling.
⚠️ Avertissement: Agile CRM users can face price increases upon exceeding contact or automation limits. The interface also feels dated compared to modern CRMs.
Principaux avantages d'un CRM agile
Here are the top benefits Agile CRM brings to small business teams:
- Automatisation marketing intégrée : Agile CRM includes multi-step campaigns, automated lead scoring, and behavior-based segmentation. A landing page constructeur and form builder are also part of its marketing automation features.
- Téléphonie en un clic : Agile CRM includes telephony features like one-click calling, which are often expensive in other systems. You can make and log calls right inside the platform.
- Web Visitor and Email Tracking: Agile CRM provides web visitor tracking and email campaign tracking, which are not available in Pipedrive. You can track emails, opens, and on-site behavior.
- Vue de contact à 360 degrés : Agile CRM allows for a 360-degree contact view, integrating sales, marketing, and service insights. Your team always sees the full timeline.
- Gamification des ventes : Agile CRM offers features like custom leaderboards and sales gamification, which enhance its sales automation capabilities compared to Pipedrive.
- Helpdesk and Web Engagement: Agile CRM includes marketing automation, helpdesk services, and web engagement tools. Web forms, lead scoring, and customer service tools are all built in.
Avantages et inconvénients du CRM agile
✅ Avantages
- Formule gratuite généreuse pour un maximum de 10 utilisateurs
- Built-in marketing automation, telephony, and helpdesk
- Web visitor tracking and email campaign analytics
- Custom leaderboards and sales gamification features
❌ Inconvénients
- Outdated interface and capped features on lower pricing tiers
- Contact limits make it tricky to scale your business
- Gestion de pipelines multiples interdite sur les plans inférieurs
Comparaison des fonctionnalités
Prêt à plonger dans une comparaison détaillée de Pipedrive et d'Agile CRM ?
We will explore 10 key features to help you pick the right software for your business.
| Fonctionnalité | Pipedrive | CRM agile |
|---|---|---|
| Prix initial | 14 $/utilisateur/mois | Gratuit |
| Plan gratuit | ❌ | ✅ |
| Pipelines de vente visuels | ✅ Illimité | ❌ Offre limitée sur les formules inférieures |
| Automatisation du marketing | ❌ Module complémentaire uniquement | ✅ Inclus |
| Score de plomb | ❌ | ✅ |
| Téléphonie intégrée | ❌ | ✅ |
| Suivi des visiteurs Web | ❌ | ✅ |
| Intégrations d'applications | ✅ Plus de 500 | ✅ Limité |
| Contacts illimités | ✅ | ❌ Limité sur les forfaits inférieurs |
| Idéal pour | Équipes axées sur les ventes | All-in-one small business |
1. Pipeline and Deals Management
Pipedrive : Pipedrive offers an unlimited amount of visual, intuitive sales pipelines across all plans. You can manage multiple deal stages with drag-and-drop. Sales reps can see big-picture views of ongoing and completed deals at a glance.
CRM agile : Agile CRM does not allow managing multiple pipelines on lower plans. The Free and Starter tiers only support one pipeline. You need the Regular plan or higher to manage multiple pipelines for different products or teams.
⚠️ Avertissement: If you manage more than one sales process, Agile CRM’s single-pipeline limit on lower plans will slow your team down quickly.
2. Lead Generation and Lead Scoring
Pipedrive : Pipedrive dispose d'une équipe dédiée aux prospects Boîte de réception where unqualified contacts live before entering the pipeline. You can tag, filter, and assign leads to sales reps. However, lead scoring is not included natively and requires a third-party integration.
CRM agile : Agile CRM includes built-in lead scoring as part of its sales automation. The system tracks contact behavior and assigns scores automatically. This helps your team prioritize the hottest prospects without manual filtering.
✅ Résultat du test : Agile CRM’s automated lead scoring saved real filtering time. Pipedrive’s Leads Inbox is cleaner but requires manual prioritization.
3. Automatisation du marketing
Pipedrive : Pipedrive does not include marketing automation natively. You need a paid add-on or third-party tools like Mailchimp or ActiveCampaign. This adds cost and complexity for growing teams managing email campaigns.
CRM agile : Agile CRM provides full marketing automation with multi-step campaigns, drip emails, and behavior-based segmentation. It also includes a landing page builder and form builder as part of its marketing automation features. You get a complete marketing engine without buying extra tools.
4. Gestion des contacts
Pipedrive : Pipedrive offers unlimited contacts on all plans, with no cap. You can add custom fields, track communication history, and link contacts to deals and organizations. This makes contact management easy as your business grows.
CRM agile : Agile CRM provides extensive contact tracking through tagging, scoring, and interactions. However, it limits the number of contacts on all its plans except for the Enterprise plan. The free plan caps at 1,000 contacts.
⚠️ Avertissement: Agile CRM has feature limits that make it tricky to scale your business without extra cost. Plan ahead before your contact list outgrows the cap.
5. Email Tracking and Web Forms
Pipedrive : Pipedrive is known for its sales automation features and offers basic email integration. It can track emails sent from Gmail or Outlook with two-way sync. Full email campaigns require the paid Campaigns add-on.
CRM agile : Agile CRM provides web visitor tracking and email campaign tracking, which are not available in Pipedrive. You can track emails, see which pages contacts visit on your site properly, and use built-in web forms to capture leads automatically.
6. Sales Automation and Tasks
Pipedrive : Pipedrive automates repetitive tasks like follow-up reminders, deal stage changes, and activity assignments. The visual workflow builder is easy to set up. Pipedrive uses AI to flag deals that need attention.
CRM agile : Agile CRM offers features like custom leaderboards and sales gamification, enhancing its sales automation capabilities compared to Pipedrive. Sales reps can compete on tasks completed, calls made, and deal value. This keeps motivation high.
7. Rapports et analyses
Pipedrive : Pipedrive offers detailed analytics including sales forecasting, deal conversion rates, and activity reports. The Insights dashboard makes it easy to spot trends. Pipedrive does not offer any web business metrics, while Agile CRM does.
CRM agile : Agile CRM integrates marketing, sales, service, and social media into one centralized platform for reporting and analytics. You get cross-channel données Pipedrive cannot match. The reports interface, however, can feel cluttered and dated.
8. Integrations and REST API
Pipedrive : Pipedrive is completely customizable and has 500+ app integrations. The marketplace includes Slack, Zapier, QuickBooks, and Google Workspace. Pipedrive also offers a powerful REST API for custom development. Most integrations connect in a few seconds.
CRM agile : Agile CRM connects with popular tools like Stripe, Shopify, and social media platforms. It also offers a REST API for developers. However, the integrations marketplace is much smaller than Pipedrive’s. You may need Zapier to fill the gaps.
9. Telephony and Customer Service
Pipedrive : Pipedrive does not include built-in calling. You need an integration like JustCall, Aircall, or Kixie for telephony features. These add-ons work well but add to your monthly cost. Pipedrive also lacks native helpdesk service tools.
CRM agile : Agile CRM includes telephony features like one-click calling, which are often expensive in other systems. It also bundles helpdesk and customer service tools, so you can respond to support tickets without leaving the platform.
10. Tarification et coût
Comparons les plans tarifaires côte à côte.
| Plan | Pipedrive | CRM agile |
|---|---|---|
| Gratuit | ❌ | ✅ Gratuit |
| Starter / Lite | 14 $/utilisateur/mois | 8,99 $/utilisateur/mois |
| Croissance / Régulière | 24 $/utilisateur/mois | 29,99 $/utilisateur/mois |
| Premium / Entreprise | 49 $/utilisateur/mois | 47,99 $/utilisateur/mois |
| Ultime | 69 $/utilisateur/mois | ❌ |
Pipedrive : Pipedrive has no free plan, starting at $14/user/month. It is the pricier option at entry level, but you get unlimited pipelines and contacts from day one. The connection between value and price scales well for dedicated sales teams.
CRM agile : Agile CRM is significantly cheaper — even free. However, contact limits and feature caps on lower plans can force expensive upgrades. The Enterprise plan at $47.99/user/month removes most restrictions.
Différents scénarios
| Si vous avez besoin | Choisir | Pourquoi |
|---|---|---|
| A free plan starting point | CRM agile | Free for up to 10 users |
| Plusieurs pipelines de vente | Pipedrive | Pipelines illimités sur tous les forfaits |
| Automatisation marketing intégrée | CRM agile | Inclus sans frais supplémentaires |
| Plus de 500 intégrations d'applications | Pipedrive | Le plus grand marché CRM |
| Téléphonie intégrée | CRM agile | One-click calling included |
| Contacts illimités | Pipedrive | Aucun plafond de contact sur aucun forfait |
| Interface utilisateur conviviale pour les débutants | Pipedrive | Plus propre, apprentissage plus rapide |
Choosing the right CRM software comes down to integrations, user experience, and scalability — all three matter for long-term growth.
💰 Votre budget
Agile CRM wins on price — it starts free and its paid plans cost less at entry level. Watch out for upgrade costs when you hit contact or automation limits.
🔌 Votre pile technologique
Pipedrive has 500+ integrations and a powerful REST API for custom builds. Agile CRM’s integrations library is smaller, so you may need Zapier to fill gaps.
📝 Votre processus de vente
If your business has multiple products or regions, Pipedrive’s unlimited sales pipelines win. Agile CRM’s single pipeline on lower plans creates friction for complex sales processes.
🎓 Your Team’s Size and Experience
Pipedrive is easier to learn. Drag-and-drop and the Pipedrive Academy make onboarding fast. Agile CRM has more features but takes longer for sales reps to configure properly.
🆓 Essais et démos gratuits
Agile CRM’s free plan lets you test the platform with your real team before spending. Pipedrive’s 14-day trial is solid, but you must commit after two weeks.
🛟 Options d'assistance
Pipedrive offers 24/7 chat and email support on all paid plans. Agile CRM’s support options vary by plan, so higher-tier customers get faster response times.
🔒 Confidentialité et sécurité des données
Both tools use encryption and meet standard CRM security practices. Pipedrive includes mobile apps for iOS and Android, while Agile CRM also provides mobile access with a slightly different feature set.
Guide de changement
Vous utilisez déjà l'un de ces outils ? Voici ce à quoi vous pouvez vous attendre si vous changez.
🔄 Vous passez de Pipedrive à Agile CRM ?
✅ Ce que vous y gagnerez :
- Built-in marketing automation, lead scoring, and helpdesk services
- Suivi téléphonique et des visiteurs Web en un clic
- A free plan option to reduce monthly spend on software
❌ Ce que vous perdrez :
- Unlimited sales pipelines across all plans
- Contacts illimités sans limite
- L'interface plus claire et plus intuitive de Pipedrive
📋 Comment changer :
- Export your contacts, deals, and custom fields from Pipedrive as a CSV file
- Create your Agile CRM account and set up your pipeline, web forms, and tags
- Import your CSV data and reconnect email tracking and key integrations
🔄 Vous passez d'Agile CRM à Pipedrive ?
✅ Ce que vous y gagnerez :
- Unlimited visual sales pipelines from day one
- Unlimited contacts and contact management at scale
- A cleaner interface and 500+ integrations marketplace
❌ Ce que vous perdrez :
- Built-in marketing automation and automated lead scoring
- Suivi téléphonique et des visiteurs Web en un clic
- Le forfait gratuit — Pipedrive nécessite un abonnement payant
📋 Comment changer :
- Exportez vos contacts et vos données d'affaires depuis Agile CRM à l'aide de l'outil d'exportation intégré.
- Start a Pipedrive trial and configure your pipelines, custom fields, and tasks
- Import your CSV and connect your browser email, calendar, and core integrations
Verdict final
| Catégorie | Gagnant |
|---|---|
| 💰 Tarification | CRM agile |
| 🚀 Gestion des pipelines | Pipedrive |
| 📣 Automatisation du marketing | CRM agile |
| 🎯 Gestion des contacts | Pipedrive |
| 👶 Facilité d'utilisation | Pipedrive |
| 🔌 Intégrations | Pipedrive |
| 📞 Telephony & Web Tracking | CRM agile |
| 🏆 Vainqueur toutes catégories | Pipedrive |
🏆 GAGNANT : PIPEDRIVE
Pipedrive remporte 4 catégories sur 7.
Idéal pour : Sales-focused teams, businesses managing multiple pipelines, and companies needing a powerful integrations marketplace
Pipedrive and Agile CRM serve very different buyers.
Pipedrive is recommended for petites entreprises looking for a simple tool to manage leads and close deals.
Agile CRM is best for small to medium teams that want sales, marketing, and customer service in one platform.
Choose Agile CRM if you need telephony, lead scoring, and marketing automation without paying for separate tools.
Choose Pipedrive if you need unlimited sales pipelines, unlimited contacts, and software your salespeople will actually use.
Maintenant, allez conclure des affaires !
Comparaison de Pipedrive
Here’s how Pipedrive stacks up against other competitors in the CRM space:
Pipedrive l'emporte sur : Facilité d'utilisation, flexibilité du pipeline
GoHighLevel victoires sur : Agence tout-en-un, marque blanche
Pipedrive vs Gardez
Pipedrive l'emporte sur : Gestion du pipeline des ventes, intégrations
Keap gagne sur : Built-in marketing automation, e-commerce
Pipedrive contre ActiveCampaign
Pipedrive l'emporte sur : Gestion visuelle des pipelines, simplicité
ActiveCampaign remporte la victoire sur : profondeur du marketing par e-mail, puissance de l'automatisation
Pipedrive l'emporte sur : Tarification et simplicité pour les équipes de vente
HubSpot l'emporte sur : Niveau CRM gratuit, suite marketing approfondie
Pipedrive l'emporte sur : Analyse approfondie du CRM, suivi des transactions
ClickFunnels victoires sur : Pages de destination, construction d'entonnoirs de conversion
Pipedrive l'emporte sur : Automatisation des ventes, reporting
Populaire victoires sur : Conception légère, gestion des relations
Pipedrive l'emporte sur : Fonctionnalités CRM complètes, gestion du pipeline
Victoires instantanées sur : Courriel froid sensibilisation à grande échelle
Pipedrive l'emporte sur : Fonctionnalités CRM spécifiques aux ventes
ClickUp victoires sur : Gestion de projet, suivi des tâches
Pipedrive l'emporte sur : Profondeur du pipeline d'affaires, orientation commerciale
Lundi, CRM remporte la victoire sur : Tableaux de projet visuels, collaboration d'équipe
Pipedrive l'emporte sur : Analyses de l'IA, profondeur d'intégration
Capsule CRM victoires sur : Simplicité, prix de départ plus bas
Pipedrive l'emporte sur : Expérience utilisateur du pipeline de vente, marché d'applications
Insightly remporte des victoires sur : Gestion de projet intégrée
Pipedrive l'emporte sur : Intégrations, flexibilité du pipeline
Freshsales CRM remporte des succès sur : Système intégré de notation des prospects par téléphone et IA
Pipedrive l'emporte sur : Facilité d'utilisation, prix abordable
Salesforce victoires sur : Personnalisation d'entreprise, taille du marché
Pipedrive l'emporte sur : Gestion du pipeline des ventes
Zendesk victoires sur : Assistance clientèle et billetterie
Comparaison plus poussée des solutions CRM agiles
Here’s how Agile CRM stacks up against other CRM software competitors:
Agile CRM l'emporte sur : Accès gratuit au forfait, coût d'entrée réduit
GoHighLevel gagne sur : Fonctionnalités pour agences, options en marque blanche
Agile CRM l'emporte sur : Forfait gratuit, fonctionnalités téléphoniques
Keap gagne sur : Automatisation optimisée, interface plus épurée
Agile CRM l'emporte sur : Tarification tout-en-un, forfait gratuit
ActiveCampaign remporte la victoire sur : profondeur et délivrabilité de l'automatisation des e-mails
Agile CRM l'emporte sur : Téléphonie, score principal sur le niveau gratuit
HubSpot l'emporte sur : Brand trust, larger app marketplace
Agile CRM l'emporte sur : Fonctionnalités CRM complètes, formule gratuite
ClickFunnels l'emporte sur : Outils de création d'entonnoirs de vente et de conversion de pages
Agile CRM l'emporte sur : Automatisation du marketing, téléphonie
Folk gagne sur : Modern UI, lightweight relationship use cases
CRM agile vs Immédiatement
Agile CRM l'emporte sur : Suite CRM complète, gestion des contacts
Victoires instantanées sur : volume et délivrabilité des e-mails non sollicités
CRM agile vs ClickUp
Agile CRM l'emporte sur : Automatisation du marketing, scoring des leads
ClickUp l'emporte sur : Gestion de projet, suivi des tâches
Agile CRM l'emporte sur : Forfait gratuit, téléphonie
Lundi, CRM remporte la victoire sur : Conception d'interface, collaboration d'équipe
Agile CRM l'emporte sur : Fonctionnalités tout-en-un, automatisation
Capsule CRM l'emporte sur : Simplicité, design moderne et épuré
Agile CRM l'emporte sur : Automatisation marketing, formule gratuite
Insightly remporte des victoires sur : Intégration de la gestion de projet
Agile CRM l'emporte sur : Fonctionnalités du forfait gratuit, gamification
Freshsales CRM remporte des succès sur : Interface utilisateur plus claire, meilleur score de l'IA
Agile CRM l'emporte sur : Formule gratuite, prix tout compris
Salesforce l'emporte sur : Puissance d'entreprise, personnalisation
Agile CRM l'emporte sur : Ventes et marketing combinés
Zendesk l'emporte sur : Assistance et gestion des tickets de support
Foire aux questions
Quel CRM est meilleur que Pipedrive ?
It depends on your needs. HubSpot offers a stronger free tier. Salesforce beats Pipedrive on enterprise customization. But for sales pipeline management, Pipedrive is hard to beat.
Pipedrive peut-il être utilisé comme CRM ?
Yes. Pipedrive is a full CRM. It manages contacts, deals, custom fields, and tasks. Pipedrive integrates with 500+ apps and includes a powerful REST API for sales reps.
Agile CRM est-il basé sur le cloud ?
Yes. Agile CRM is cloud-based and runs in any browser. There is no software to install. The connection requires verification successful waiting only a few seconds while proceeding to login.
Quels sont les avantages d'un CRM agile ?
Its biggest benefits are the free plan, marketing automation, telephony, lead scoring, web forms, and web visitor tracking. It bundles sales, marketing, and service in one tool.
Pipedrive est un CRM de quel type ?
Pipedrive is a sales-focused CRM built by salespeople for salespeople. It excels at deal tracking, pipeline management, and sales analytics. It is designed for all business sizes.
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