📊 Our Test Results:
- 🎯 Pipeline Management: Pipedrive offers unlimited visual pipelines vs Agile CRM’s single pipeline on lower plans — Pipedrive wins
- 💰 Starting Price: Agile CRM starts free vs Pipedrive’s $14/user/month — Agile CRM wins
- 🔌 Intégrations : Pipedrive connects 500+ apps vs Agile CRM’s limited marketplace — Pipedrive wins
- 📣 Automatisation du marketing : Agile CRM includes full automation vs Pipedrive’s paid add-on — Agile CRM wins
- 👶 Facilité d'utilisation : Pipedrive’s drag-and-drop UI is faster to learn — Pipedrive wins
Picking the wrong CRM wastes time and money.
You need a tool that fits your sales process — not one you have to force yourself to use.
Two popular choices in the CRM space are Pipedrive vs Agile CRM.
One is built purely for sales reps. The other bundles marketing, service, and sales in one place.
I tested both for three weeks. Here’s what I found.
Aperçu
To give you an accurate comparison, I signed up for both platforms and put them through real tasks.
I tracked leads, managed deals, tested email campaigns, and checked integrations on each.
Here’s everything you need to make the right choice.
Qu'est-ce que Pipedrive ?
Pipedrive is a sales-focused CRM built by salespeople, for salespeople.
It gives teams a visual pipeline to track deals, manage contacts, and close more sales.
It works for small startups and large enterprises alike.
Pipedrive
Pipedrive is an intuitive sales CRM with unlimited visual pipelines, AI deal insights, and 500+ integrations. It helps sales teams focus on the right deals and close faster — without the clutter.
Tarification de Pipedrive
Here’s what Pipedrive costs in 2026. Let’s break it down.
| Plan | Prix | Idéal pour |
|---|---|---|
| Lite | 14 $/utilisateur/mois | Solo salespeople getting started |
| Croissance | 24 $/utilisateur/mois | Small teams needing automation |
| Prime | 49 $/utilisateur/mois | Growing teams with advanced reporting |
| Ultime | $69/user/month | Large teams needing full features |
Essai gratuit : Pipedrive offers a 14-day free trial with no credit card required.
Garantie de remboursement : Pipedrive does not offer a money-back guarantee, so test the trial carefully.
📌 Note: Prices above are billed monthly. Annual billing saves up to 17%. Features like email campaigns and project management require paid add-ons on lower plans.
⚠️ Warning: Some key features like email sync and workflow automation are only available on the Growth plan and above. Check which plan includes what you actually need before committing.
Key Benefits of Pipedrive
Here’s why Pipedrive stands out from the competition:
- Unlimited Visual Pipelines: Every plan includes unlimited sales pipelines. You can track multiple products, regions, or sales processes at the same time.
- AI-Powered Deal Insights: Pipedrive uses AI to flag at-risk deals and suggest next actions. This keeps your team focused on what matters most.
- Contacts illimités : There is no contact cap on any plan. Your database can grow as your entreprise grows without extra cost.
- 500+ Integrations: Pipedrive connects with over 500 apps including Slack, Zoom, Google Workspace, and Mailchimp. Setup takes minutes.
- Pipedrive Academy: The platform includes a free library of video courses and tutorials. New users get up to speed quickly without needing outside training.
- 24/7 Support: Pipedrive provides round-the-clock chat and email support on all paid plans. You never have to wait until business hours for help.
Pipedrive Pros & Cons
✅ Pros
- Unlimited visual pipelines on every plan
- Clean, beginner-friendly interface
- 500+ app integrations available
- AI deal insights and sales forecasting
❌ Cons
- No built-in marketing automation
- Email campaigns require a paid add-on
- No free plan — only a 14-day trial
Qu'est-ce que le CRM agile ?
Agile CRM is a cloud-based platform built for small to mid-sized businesses.
It bundles sales, marketing, and customer service features into one place.
It is one of the few CRMs to include telephony, lead scoring, and marketing automation on a free plan.
CRM agile
Agile CRM is an all-in-one CRM that combines sales, marketing automation, and helpdesk tools in one platform. It includes one-click calling, lead scoring, and web visitor tracking — all starting free.
Tarification Agile CRM
Here’s what Agile CRM costs in 2026. Let’s break it down.
| Plan | Prix | Idéal pour |
|---|---|---|
| Gratuit | Gratuit | Solo users and very small teams (up to 10 users) |
| Démarreur | $8.99/user/month | Small teams needing basic automation |
| Régulier | $29.99/user/month | Growing teams with advanced marketing needs |
| Entreprise | $47.99/user/month | Larger teams needing unlimited contacts |
Essai gratuit : Agile CRM offers a permanent free plan for up to 10 users with no credit card required.
Garantie de remboursement : Agile CRM does not publicly advertise a money-back guarantee on paid plans.
📌 Note: The free plan caps contacts at 1,000. Starter and Regular plans also have contact limits. Only the Enterprise plan removes the contact cap entirely — plan for this before you scale.
⚠️ Warning: Agile CRM’s interface feels dated compared to modern CRMs. Some users report hitting feature limits on lower tiers faster than expected, which forces a costly upgrade.
Key Benefits of Agile CRM
Here’s why Agile CRM stands out from the competition:
- Built-in Marketing Automation: Agile CRM includes multi-step campaigns, lead scoring, and behavior-based segmentation. You don’t need a separate marketing tool.
- One-Click Telephony: Agile CRM includes calling features that most CRMs charge extra for. Make and log calls directly inside the platform.
- Web Visitor Tracking: Agile CRM shows you which pages your contacts visit on your site. This insight is not available in Pipedrive at all.
- 360-Degree Contact View: Every contact shows a full timeline of sales, marketing, and service interactions. Your team always has the full picture.
- Free Plan for 10 Users: Agile CRM’s free tier supports up to 10 users. This is rare in the CRM market and great for bootstrapped teams.
- Sales Gamification: Agile CRM includes custom leaderboards and gamification tools. These features keep sales reps motivated and competitive.
Agile CRM Pros & Cons
✅ Pros
- Generous free plan for up to 10 users
- Marketing automation included at no extra cost
- Built-in telephony and web visitor tracking
- All-in-one sales, marketing, and service hub
❌ Cons
- Outdated interface and slower user experience
- Contact limits on all plans except Enterprise
- No multiple pipeline management on lower plans
Comparaison des fonctionnalités
Ready to dive into a detailed comparison of Pipedrive vs Agile CRM?
We’ll explore 10 key features to help you pick the right platform for your business.
| Fonctionnalité | Pipedrive | CRM agile |
|---|---|---|
| Prix initial | 14 $/utilisateur/mois | Gratuit |
| Plan gratuit | ❌ | ✅ |
| Visual Sales Pipelines | ✅ Unlimited | ❌ Limited on lower plans |
| Automatisation du marketing | ❌ Add-on only | ✅ Included |
| Score de plomb | ❌ | ✅ |
| Built-in Telephony | ❌ | ✅ |
| Web Visitor Tracking | ❌ | ✅ |
| App Integrations | ✅ 500+ | ✅ Limited |
| Unlimited Contacts | ✅ | ❌ Capped on lower plans |
| Idéal pour | Sales-focused teams | Tout-en-un petite entreprise |
1. Gestion des pipelines
Pipedrive : Pipedrive gives every user unlimited visual pipelines from day one. You can track different products, territories, or deal stages side by side. The drag-and-drop interface makes it fast to move deals forward.
CRM agile : Agile CRM only allows one pipeline on its Free and Starter plans. You need the Regular plan or higher to manage multiple pipelines. This is a real limitation for teams selling different products.
⚠️ Warning: If you manage more than one sales process, Agile CRM’s single-pipeline limit on lower tiers will slow you down quickly.
2. Gestion des prospects
Pipedrive : Pipedrive has a dedicated Leads Boîte de réception where unqualified contacts live before entering the pipeline. You can tag, filter, and assign leads to reps without cluttering your active deals view.
CRM agile : Agile CRM tracks leads through tagging, scoring, and interaction history. It assigns a lead score based on behavior and engagement. This helps your team prioritize the hottest prospects automatically.
✅ Test Result: Agile CRM’s automatic lead scoring saved significant manual filtering time. Pipedrive’s Leads Inbox is cleaner but requires manual prioritization.
3. Automatisation du marketing
Pipedrive : Pipedrive does not include marketing automation natively. You need a paid add-on or a third-party integration like Mailchimp or ActiveCampaign. This adds cost and complexity for growing teams.
CRM agile : Agile CRM includes full marketing automation with multi-step campaigns, drip emails, and behavior-based segmentation. Landing page constructeurs and web forms are also built in. You get a complete marketing engine without buying extra tools.
4. Gestion des contacts
Pipedrive : Pipedrive offers unlimited contacts on every plan with no cap. You can add custom fields, track communication history, and link contacts to deals and organizations easily.
CRM agile : Agile CRM limits contacts on all plans except Enterprise. The free plan caps at 1,000 contacts. Starter and Regular plans also have limits. Only the $47.99/user/month Enterprise plan removes all caps.
⚠️ Warning: If your contact list grows past the cap, Agile CRM will require a plan upgrade. Budget for this before you hit the limit.
5. Email and Campaign Tracking
Pipedrive : Pipedrive offers basic email sync and open tracking. Full email campaign tools require the Campaigns add-on. It integrates well with Gmail and Outlook for two-way sync.
CRM agile : Agile CRM includes email campaign tracking and web visitor tracking built in. You can see which emails get opened and which pages contacts visit after clicking. This level of insight helps sales reps follow up at the right moment.
6. Sales Automation
Pipedrive : Pipedrive automates repetitive tasks like follow-up reminders, deal stage changes, and activity assignments. The workflow builder is visual and easy to set up, even for beginners.
CRM agile : Agile CRM includes sales automation with custom leaderboards and gamification features. Reps can compete on deal value, calls made, and tasks completed. This motivates performance in ways most CRMs don’t offer.
7. Rapports et analyses
Pipedrive : Pipedrive offers detailed sales reporting including revenue forecasts, deal conversion rates, and activity reports. The Insights dashboard makes it easy to spot trends at a glance.
CRM agile : Agile CRM integrates marketing, sales, and service data into a single reporting view. You get cross-channel analytics that Pipedrive simply cannot match. However, the interface for reports can feel cluttered and dated.
8. Intégrations
Pipedrive : Pipedrive connects with over 500 third-party apps through its marketplace. Popular integrations include Slack, Zapier, QuickBooks, and Google Workspace. Setting up most integrations takes under five minutes.
CRM agile : Agile CRM offers integrations with popular tools including Stripe, Shopify, and réseaux sociaux platforms. However, its marketplace is much smaller than Pipedrive’s. You may need Zapier to fill gaps.
9. Telephony and Calling
Pipedrive : Pipedrive does not include built-in calling. You need an integration like JustCall, Aircall, or Kixie for telephony features. These add-ons work well but add to your monthly cost.
CRM agile : Agile CRM includes one-click calling built directly into the platform. You can log calls, record them, and attach notes to contact profiles automatically. This is a feature most CRMs charge extra for.
10. Pricing & Cost
Let’s compare the pricing plans side by side.
| Plan | Pipedrive | CRM agile |
|---|---|---|
| Gratuit | ❌ | ✅ Free |
| Starter / Lite | 14 $/utilisateur/mois | $8.99/user/month |
| Growth / Regular | 24 $/utilisateur/mois | $29.99/user/month |
| Premium / Enterprise | 49 $/utilisateur/mois | $47.99/user/month |
| Ultime | $69/user/month | ❌ |
Pipedrive : Pipedrive has no free plan, starting at $14/user/month. It’s the pricier option at entry level, but you get unlimited pipelines and contacts from day one. The value scales well for dedicated sales teams.
CRM agile : Agile CRM is significantly cheaper — even free. However, the contact limits and feature caps on lower plans can force expensive upgrades. The Enterprise plan at $47.99/user/month removes most restrictions.
Different Scenarios
| If You Need… | Choose | Why |
|---|---|---|
| A free starting point | CRM agile | Free plan for up to 10 users |
| Multiple sales pipelines | Pipedrive | Unlimited pipelines on all plans |
| Built-in marketing automation | CRM agile | Included at no extra cost |
| 500+ app integrations | Pipedrive | Largest CRM marketplace |
| Built-in calling features | CRM agile | One-click telephony included |
| Unlimited contacts | Pipedrive | No contact cap on any plan |
| Beginner-friendly UI | Pipedrive | Cleaner, faster to learn |
💰 Your Budget
Agile CRM wins on price — it starts free and its paid plans cost less than Pipedrive’s at entry level. But watch out for upgrade costs when you hit contact or pipeline limits.
🔌 Your Tech Stack
Pipedrive connects with 500+ apps, making it easier to plug into your existing tools. Agile CRM’s integration library is smaller, and you may need Zapier to bridge gaps.
📝 Your Sales Process
If your business has multiple products or regions, Pipedrive’s unlimited pipeline management is a clear advantage. Agile CRM’s single pipeline on lower plans creates friction for complex sales processes.
🎓 Your Experience Level
Pipedrive is easier to learn. Its drag-and-drop interface and Pipedrive Academy resources make onboarding fast. Agile CRM has more features but takes longer to configure properly.
🆓 Free Trials and Demos
Agile CRM’s free plan lets you test the platform with your real team before spending anything. Pipedrive’s 14-day trial is solid, but you’ll need to commit after two weeks.
🛟 Support Options
Pipedrive offers 24/7 chat and email support on all paid plans. Agile CRM’s support quality varies by plan tier, so higher-tier customers get better access to help.
Switching Guide
Already using one of these tools? Here’s what to expect if you switch.
🔄 Switching from Pipedrive to Agile CRM?
✅ What you’ll gain:
- Built-in marketing automation without extra cost
- One-click telephony and web visitor tracking
- A free plan option to reduce monthly spend
❌ What you’ll lose:
- Unlimited pipelines across all plans
- Unlimited contact storage without a cap
- Pipedrive’s cleaner, more intuitive interface
📋 How to switch:
- Export your contacts, deals, and pipelines from Pipedrive as a CSV file
- Create your Agile CRM account and set up your pipeline and custom fields
- Import your CSV data and reconnect your email and integrations
🔄 Switching from Agile CRM to Pipedrive?
✅ What you’ll gain:
- Unlimited visual pipelines from the first day
- Unlimited contacts with no cap on any plan
- A cleaner, faster interface with 500+ integrations
❌ What you’ll lose:
- Built-in marketing automation and lead scoring
- One-click telephony and web visitor tracking
- The free plan — Pipedrive requires a paid subscription
📋 How to switch:
- Export your contacts and deal data from Agile CRM using the built-in export tool
- Start a Pipedrive trial and configure your pipelines and custom fields
- Import your CSV and connect your email, calendar, and key integrations
Verdict final
| Catégorie | Gagnant |
|---|---|
| 💰 Pricing | CRM agile |
| 🚀 Pipeline Management | Pipedrive |
| 📣 Marketing Automation | CRM agile |
| 🎯 Contact Management | Pipedrive |
| 👶 Ease of Use | Pipedrive |
| 🔌 Integrations | Pipedrive |
| 📞 Telephony & Tracking | CRM agile |
| 🏆 Overall Winner | Pipedrive |
🏆 WINNER: PIPEDRIVE
Pipedrive wins 4 out of 7 categories.
Best for: Sales-focused teams, businesses managing multiple pipelines, and companies needing 500+ integrations
Pipedrive and Agile CRM serve different buyers.
Pipedrive is built for sales teams that need a clean, fast, and scalable CRM.
Agile CRM is best for small businesses that want marketing, sales, and service in one free or low-cost platform.
Agile CRM is excellent if you need telephony, lead scoring, and marketing automation without paying for separate tools.
But if you need unlimited pipelines, unlimited contacts, and a tool your team will actually enjoy using, Pipedrive is the stronger choice.
Now go close some deals!
More of Pipedrive Compared
Here’s how Pipedrive stacks up against other competitors:
Pipedrive vs GoHighLevel
Pipedrive wins on: Ease of use, pipeline flexibility
GoHighLevel wins on: All-in-one agency features, white-labeling
Pipedrive wins on: Sales pipeline management, integrations
Keap wins on: Built-in marketing automation, e-commerce features
Pipedrive contre ActiveCampaign
Pipedrive wins on: Visual pipeline management, simplicity
ActiveCampaign wins on: Email marketing depth, automation power
Pipedrive wins on: Pricing, simplicity for sales teams
HubSpot wins on: Free CRM tier, marketing suite depth
Pipedrive vs ClickFunnels
Pipedrive wins on: CRM depth, deal tracking
ClickFunnels wins on: Landing pages, funnel building
Pipedrive vs Populaire
Pipedrive wins on: Sales automation, reporting
Folk wins on: Lightweight design, relationship management
Pipedrive vs Immédiatement
Pipedrive wins on: Full CRM features, pipeline management
Instantly wins on: Courriel froid sensibilisation at scale
Pipedrive vs ClickUp
Pipedrive wins on: Sales-specific CRM features
ClickUp wins on: Project management, task tracking
Pipedrive wins on: Deal pipeline depth, sales focus
Monday CRM wins on: Visual project boards, team collaboration
Pipedrive vs Capsule CRM
Pipedrive wins on: AI insights, integration depth
Capsule CRM wins on: Simplicity, lower starting price
Pipedrive wins on: Sales pipeline UX, app marketplace
Insightly wins on: Project management built-in
Pipedrive contre Freshsales CRM
Pipedrive wins on: Integrations, pipeline flexibility
Freshsales CRM wins on: Built-in phone and AI lead scoring
Pipedrive vs Salesforce
Pipedrive wins on: Ease of use, affordability
Salesforce wins on: Enterprise customization, ecosystem size
Pipedrive vs Zendesk
Pipedrive wins on: Gestion du pipeline des ventes
Zendesk wins on: Customer support and ticketing
More of Agile CRM Compared
Here’s how Agile CRM stacks up against other competitors:
Agile CRM wins on: Free plan access, lower entry cost
GoHighLevel wins on: Agency features, white-label options
Agile CRM wins on: Free plan, telephony features
Keap wins on: Polished automation, cleaner interface
Agile CRM wins on: All-in-one pricing, free plan
ActiveCampaign wins on: Email automation depth, deliverability
Agile CRM wins on: Telephony, lead scoring on free tier
HubSpot wins on: Brand trust, larger ecosystem
Agile CRM wins on: Full CRM capabilities, free plan
ClickFunnels wins on: Funnel building, page conversion tools
Agile CRM wins on: Marketing automation, telephony
Folk wins on: Modern UI, lightweight use cases
Agile CRM vs Instantly
Agile CRM wins on: Full CRM suite, contact management
Instantly wins on: Cold email volume and deliverability
Agile CRM vs ClickUp
Agile CRM wins on: Marketing automation, lead scoring
ClickUp wins on: Task and project management
Agile CRM wins on: Free plan, telephony
Monday CRM wins on: Interface design, team collaboration
Agile CRM wins on: All-in-one features, automation
Capsule CRM wins on: Simplicity, clean modern design
Agile CRM wins on: Marketing automation, free plan
Insightly wins on: Project management integration
Agile CRM wins on: Free plan features, gamification
Freshsales CRM wins on: Cleaner UI, better AI scoring
Agile CRM wins on: Free plan, all-in-one pricing
Salesforce wins on: Enterprise power, customization
Agile CRM wins on: Sales and marketing combined
Zendesk wins on: Helpdesk and support ticketing
Foire aux questions
What CRM is better than Pipedrive?
It depends on your needs. HubSpot offers a stronger free tier with more marketing tools. Salesforce beats Pipedrive for large enterprise customization. But for pure sales pipeline management, Pipedrive is one of the best in its class.
Can Pipedrive be used as a CRM?
Yes, Pipedrive is a full-featured CRM. It manages contacts, tracks deals, automates tasks, and integrates with hundreds of apps. It is designed specifically for sales teams who want a clean and intuitive CRM experience.
Is Agile CRM cloud based?
Yes, Agile CRM is a cloud-based solution. You can access it from any browser without installing software. It is designed for small to mid-sized businesses that need an affordable, all-in-one platform.
What are the benefits of Agile CRM?
Agile CRM’s biggest benefits are its free plan, built-in marketing automation, telephony, lead scoring, and web visitor tracking. It combines sales, marketing, and customer service in one place — a major cost saver for small teams.
What type of CRM is Pipedrive?
Pipedrive is a sales-focused CRM built for managing deals and pipelines. It is designed by salespeople, for salespeople, and excels at helping teams visualize their sales process and close more deals efficiently.
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