Freshsales CRM vs Salesmate : lequel est le meilleur en 2025 ?

Gagnant

4.0

• Freddy AI Lead Scoring
• Forfait gratuit pour 3 utilisateurs
• Essai gratuit de 21 jours
• 385+ Integrations & Apps
• Vue client à 360 degrés
• $14/user Cheaper Than Salesmate
• Paid Plans from $9/user/month

ESSAYEZ MAINTENANT

Finaliste

3.0

• Plus de 700 intégrations d'applications
• Sandy AI for Sales Automation
• Built-in Calling & Recording
• Essai gratuit de 15 jours
• Réunion Planificateur Intégré
• Multi-Channel Drip Campaigns
• Abonnements payants à partir de 23 $/utilisateur/mois

ESSAYEZ MAINTENANT

Choosing the right CRM software is a big decision for any entreprise.

Freshsales CRM vs Salesmate both promise to help you close more deals.

Mais ils empruntent des chemins très différents pour y parvenir.

Freshsales is part of the Freshworks suite and focuses on AI-driven sales activities.

Salesmate stands out for flexibility and deep integrations with other apps.

This comparison breaks down both customer relationship management tools to help you decide.

Aperçu

This comparison covers pricing, features, and ease of use for sales teams.

We also break down who each CRM works best for.

Notre écrivain spent time exploring Salesmate’s platform directly.

Observations on Freshsales come from documentation, G2 reviews, and Capterra ratings.

By the end, you’ll know which CRM software fits your entreprise.

Qu'est-ce que Freshsales CRM ?

Freshsales CRM is an AI-powered platform from Freshworks for managing sales and marketing.

It helps sales teams track contacts, manage deals, and automate repetitive tasks.

The platform includes Freddy AI for lead scoring and deal predictions.

It is part of the Freshworks suite, which includes Freshdesk and Freshmarketer.

Freshworks affirme que plus de 67 000 clients dans le monde utilisent ses produits.

Freshsales launched in 2016 and is designed for medium sized businesses.

CRM Freshsales

⭐ 4.0/5 | 💰 From $9/user/month

An AI-powered CRM tool designed for sales teams. Track leads, manage deals, and automate sales activities. Free plan available for up to 3 users.

ESSAYEZ FRESHSALES GRATUITEMENT →

LIRE L'ARTICLE COMPLET →

TUTORIEL FRESHSALES →

Tarification du CRM Freshsales

Voici le coût de Freshsales en 2026. Analysons cela plus en détail.

Pricing verified April 2026.

Essai gratuit : Yes, 21 days for all paid tiers. No credit card required to sign up for the free plan.

Garantie de remboursement : Freshsales offers a 21-day free trial instead of a refund policy. Cancel anytime before billing.

Principaux avantages du CRM Freshsales

Here’s what makes Freshsales CRM worth considering:

What Our Team Noticed

Note: We have not had extensive hands-on time with Freshsales CRM yet. The information above is based on Freshworks documentation, Capterra reviews, and G2 ratings. Users score it an average of 4.5/5 on review platforms, and Freshsales is considered an excellent value for medium sized businesses. According to G2 reviews, the intuitive interface is frequently praised, though some users report cluttered navigation and slow loading times.

Avantages et inconvénients du CRM Freshsales

Qu'est-ce que Salesmate ?

Salesmate is an all-in-one cloud-based CRM for managing the full sales process.

It helps sales reps generate leads, close more deals, and build lasting customer relationships.

The platform includes Sandy AI for routine tasks and lead qualification.

Salesmate works for businesses of all sizes, from startups to Fortune 500 companies.

It is designed to streamline sales processes and replace many disjointed systems.

Salesmate is rated “Great” with 4.1 out of 5 on Trustpilot.

Vendeur

⭐ 3/5 | 💰 À partir de 23 $/utilisateur/mois

A flexible CRM with 700+ integrations including Google Apps and Microsoft Apps. Built-in calling and meeting scheduler help sales reps save time. 15-day free trial with no credit card required.

ESSAYEZ SALESMATE GRATUITEMENT →

LIRE L'ARTICLE COMPLET →

TUTORIEL SALESMATE →

Tarification Salesmate

Voici le coût de Salesmate en 2026. Analysons cela plus en détail.

Pricing verified April 2026.

Essai gratuit : Yes, 15 days free with no credit card required. You can try the platform fully without financial commitment.

Garantie de remboursement : No formal refund policy listed. Cancel anytime, and Salesmate sometimes runs Black Friday promotions with 10% off annual plans.

Principaux avantages de Salesmate

Here’s what makes Salesmate worth considering:

What Our Team Noticed

Our writer signed up for Salesmate and spent time exploring the platform. Here’s what stood out from that hands-on time:

Avantages et inconvénients de Salesmate

Comparaison des fonctionnalités

Ready to dive into a detailed comparison of Freshsales CRM vs Salesmate?

We’ll explore the key features to help you find the right CRM for your business.

1. AI and Sales Automation

2. Gestion des pipelines

3. Communication and Calling

4. Intégrations

5. Suivi et séquences des e-mails

6. Rapports et analyses

7. Customization and Workflow

8. Assistance clientèle

Tarification et coût

Comparons les plans tarifaires côte à côte.

Différents scénarios

Guide de changement

Already using one of these CRM tools? Here’s what to expect if you switch.

What Our Review Didn’t Cover

This comparison focused on small to medium-sized businesses and standard sales workflows. We did not test enterprise-level deployments with 100+ users or evaluate custom Enterprise pricing for either tool. Our observations are based on the 2026 versions, and add ons may change pricing significantly. If you are a real estate company or run extensive research into call center workflows, your priorities may differ from what we’ve described here.

We also did not deeply test advanced reporting for very large data sets or stress-test the platforms with millions of contacts. Both Freshsales CRM and Salesmate are designed for SMBs, and performance at extreme scale was outside our review scope. Industry-specific compliance needs, such as HIPAA for healthcare or specialized financial reporting, were not part of our hands-on assessment either. Teams in regulated industries should verify these capabilities directly with each vendor before signing a contract.

Multi-language support beyond English, regional data residency for businesses in the EU or APAC, and partner network depth were also areas we touched on only briefly. If your team operates in multiple regions, ask each vendor about local hosting, GDPR compliance details, and translated support hours. The same applies to long-term roadmap commitments — both companies have shipped meaningful updates over the past year, but planned features can shift, and what looks like a gap today may be filled within a quarter.

Verdict final

Freshsales CRM and Salesmate are two very different products at different price points. Freshsales focuses on AI-powered sales automation and excellent value for small and medium-sized businesses. Salesmate focuses on flexibility, deep integrations, and built-in calling for sales reps who live on the phone.

Salesmate is a strong choice for teams that need 700+ integrations and want to fully customize their sales process. Its meeting scheduler and Sandy AI handle repetitive tasks well. The 15-day free trial gives you enough time to test before paying. Salesmate’s platform also stands out for its mobile CRM, which gives full access to data and analytics from anywhere.

However, if you need affordable CRM software with strong AI features and a free plan to start, Freshsales is the better choice. Freddy AI handles lead scoring well, and the $9/user/month entry tier is hard to beat for budget-conscious teams. The 21-day free trial and free plan for 3 users let you test thoroughly before committing.

For most small and medium-sized businesses comparing crm software in 2026, Freshsales delivers stronger value. The combination of Freddy AI, omnichannel communication, and tight integration with other Freshworks products makes it a smart pick for sales teams that want to grow without overspending. Salesmate remains a solid alternative for teams with specific customization needs or heavy phone-based sales workflows.

Comparaison de Freshsales CRM

Here’s how Freshsales CRM stacks up against other top competitors:

Comparaison de Salesmate

Here’s how Salesmate stacks up against other CRM competitors:

Foire aux questions

Freshsales est-il un CRM ?

Yes, Freshsales is a customer relationship management tool from Freshworks. It is designed for sales teams to manage contacts, deals, and customer interactions in one platform. Freshsales also includes built-in phone, email, chat, and SMS for full communication.

À quoi sert Salesmate ?

Salesmate CRM is used to manage the full sales process, from lead capture to deal closure. Many users describe it as a robust crm solution that helps automate sales activities, track deals, and book meetings. Sales teams rely on it to build lasting customer relationships and close more deals.

Lequel est le meilleurs logiciels CRM pour les petites entreprises ?

For most small businesses on a tight budget, Freshsales CRM offers excellent value with its $9/user/month entry plan and free plan for 3 users. Salesmate is a better fit if you need 700+ integrations and a fully customizable sales pipeline. Both work well for businesses of all sizes, depending on your priorities.

How does Freshsales CRM and Salesmate compare for sales forecasting?

Freshsales offers about a dozen predefined sales reports plus l'IA insights from Freddy AI for sales forecasting. Salesmate provides actionable dashboards and reporting to track sales performance over time. Both handle pipeline forecasting well, but Freshsales has more built-in AI predictions.

Freshsales propose-t-il un essai gratuit ?

Yes, Freshsales offers a 21-day free trial across all paid plans. You can also create accounts on the free plan for up to 3 users with no credit card required. The free plan includes most CRM features, making it easy to test before you commit.

Why does the Salesmate site sometimes show a verifying screen?

Like many SaaS apps, Salesmate uses Cloudflare to keep the site secure. You may see a verification successful waiting message with a ray id and a brief “checking your browser before you respond” notice. The site loads site properly within a few seconds, after the connection check is complete and you finish waiting.

Do users absolutely love Salesmate?

Many users absolutely love Salesmate for its flexibility and customer support, with reviews noting strong fit for various options across industries. Some highlight that the platform does offer numerous workarounds for niche workflows, while others find at least six others on the team needed extra training. Salesmate ranks as the third or fourth crm in many petite entreprise shortlists, with alternative options like Freshsales often considered alongside it.

How do these CRMs handle data security?

Both Freshsales and Salesmate use standard encryption to protect customer data, accounts, and connection details. Their dashboards are perfectly laid out for sales reps to find what they need, and both vendors provide alternative options if a feature is missing. Always review each vendor’s security documentation before storing sensitive prospect data.