Freshsales CRM กับ Salesmate: ตัวไหนดีที่สุดในปี 2025?

ผู้ชนะ

4.0

• เฟรดดี้ AI ทำคะแนนนำ
• แพ็กเกจฟรีสำหรับ 3 ผู้ใช้
• ทดลองใช้งานฟรี 21 วัน
• 385+ Integrations & Apps
• มุมมองลูกค้าแบบ 360 องศา
• $14/user Cheaper Than Salesmate
• Paid Plans from $9/user/month

ลองตอนนี้

เพิ่มผู้ทํางานขึ้น

3.0

• การผสานรวมแอปพลิเคชันมากกว่า 700 รายการ
• Sandy AI for Sales อัตโนมัติ
• Built-in Calling & Recording
• ทดลองใช้งานฟรี 15 วัน
• การประชุม ผู้กำหนดตารางเวลา สร้างเอง
• Multi-Channel Drip Campaigns
• แพ็กเกจแบบชำระเงินเริ่มต้นที่ 23 ดอลลาร์สหรัฐฯ ต่อผู้ใช้ต่อเดือน

ลองตอนนี้

Choosing the right CRM software is a big decision for any ธุรกิจ.

Freshsales CRM vs Salesmate both promise to help you close more deals.

แต่พวกเขากลับใช้เส้นทางที่แตกต่างกันอย่างสิ้นเชิงในการไปถึงจุดหมายนั้น

Freshsales is part of the Freshworks suite and focuses on AI-driven sales activities.

Salesmate stands out for flexibility and deep integrations with other apps.

This comparison breaks down both customer relationship management tools to help you decide.

ภาพรวม

This comparison covers pricing, features, and ease of use for sales teams.

นอกจากนี้เรายังจะอธิบายเพิ่มเติมว่า CRM แต่ละแบบเหมาะกับใครมากที่สุด

ของเรา นักเขียน spent time exploring Salesmate’s platform directly.

Observations on Freshsales come from documentation, G2 reviews, and Capterra ratings.

By the end, you’ll know which CRM software fits your ธุรกิจ.

Freshsales CRM คืออะไร?

Freshsales CRM is an AI-powered platform from Freshworks for managing sales and marketing.

It helps sales teams track contacts, manage deals, and automate repetitive tasks.

The platform includes Freddy AI for lead scoring and deal predictions.

It is part of the Freshworks suite, which includes Freshdesk and Freshmarketer.

Freshworks อ้างว่ามีลูกค้ากว่า 67,000 รายทั่วโลกที่ใช้ผลิตภัณฑ์ของตน

Freshsales launched in 2016 and is designed for medium sized businesses.

เฟรชเซลส์ CRM

⭐ 4.0/5 | 💰 From $9/user/month

An AI-powered CRM tool designed for sales teams. Track leads, manage deals, and automate sales activities. Free plan available for up to 3 users.

ลองใช้ Freshsales ฟรี →

อ่านรีวิวฉบับเต็ม →

คู่มือการขายสินค้าสด →

ราคา Freshsales CRM

นี่คือต้นทุนของ Freshsales ในปี 2026 มาดูกันทีละส่วน

Pricing verified April 2026.

ทดลองใช้งานฟรี: Yes, 21 days for all paid tiers. No credit card required to sign up for the free plan.

รับประกันคืนเงิน: Freshsales offers a 21-day free trial instead of a refund policy. Cancel anytime before billing.

ประโยชน์หลักของ Freshsales CRM

Here’s what makes Freshsales CRM worth considering:

What Our Team Noticed

Note: We have not had extensive hands-on time with Freshsales CRM yet. The information above is based on Freshworks documentation, Capterra reviews, and G2 ratings. Users score it an average of 4.5/5 on review platforms, and Freshsales is considered an excellent value for medium sized businesses. According to G2 reviews, the intuitive interface is frequently praised, though some users report cluttered navigation and slow loading times.

ข้อดีและข้อเสียของ Freshsales CRM

Salesmate คืออะไร?

Salesmate is an all-in-one cloud-based CRM for managing the full sales process.

It helps sales reps generate leads, close more deals, and build lasting customer relationships.

The platform includes Sandy AI for routine tasks and lead qualification.

Salesmate works for businesses of all sizes, from startups to Fortune 500 companies.

It is designed to streamline sales processes and replace many disjointed systems.

Salesmate is rated “Great” with 4.1 out of 5 on Trustpilot.

พนักงานขาย

⭐ 3.0/5 | 💰 เริ่มต้นที่ 23 ดอลลาร์สหรัฐฯ ต่อผู้ใช้ต่อเดือน

A flexible CRM with 700+ integrations including Google Apps and Microsoft Apps. Built-in calling and meeting scheduler help sales reps save time. 15-day free trial with no credit card required.

ลองใช้ Salesmate ฟรี →

อ่านรีวิวฉบับเต็ม →

คู่มือการใช้งาน SALESMATE →

การกำหนดราคา Salesmate

นี่คือราคาของ Salesmate ในปี 2026 มาดูกันทีละส่วนเลย

Pricing verified April 2026.

ทดลองใช้งานฟรี: Yes, 15 days free with no credit card required. You can try the platform fully without financial commitment.

รับประกันคืนเงิน: No formal refund policy listed. Cancel anytime, and Salesmate sometimes runs Black Friday promotions with 10% off annual plans.

ประโยชน์หลักของ Salesmate

นี่คือเหตุผลที่ทำให้ Salesmate น่าพิจารณา:

What Our Team Noticed

Our writer signed up for Salesmate and spent time exploring the platform. Here’s what stood out from that hands-on time:

ข้อดีและข้อเสียของพนักงานขาย

เปรียบเทียบคุณสมบัติ

Ready to dive into a detailed comparison of Freshsales CRM vs Salesmate?

We’ll explore the key features to help you find the right CRM for your business.

1. AI and Sales Automation

2. การจัดการท่อส่ง

3. Communication and Calling

4. การบูรณาการ

5. การติดตามอีเมลและลำดับการส่งอีเมล

6. การรายงานและการวิเคราะห์

7. Customization and Workflow

8. ฝ่ายบริการลูกค้า

ราคาและต้นทุน

มาเปรียบเทียบแผนราคาต่างๆ กันดู

สถานการณ์ต่างๆ

คู่มือการสลับใช้งาน

Already using one of these CRM tools? Here’s what to expect if you switch.

What Our Review Didn’t Cover

This comparison focused on small to medium-sized businesses and standard sales workflows. We did not test enterprise-level deployments with 100+ users or evaluate custom Enterprise pricing for either tool. Our observations are based on the 2026 versions, and add ons may change pricing significantly. If you are a real estate company or run extensive research into call center workflows, your priorities may differ from what we’ve described here.

We also did not deeply test advanced reporting for very large data sets or stress-test the platforms with millions of contacts. Both Freshsales CRM and Salesmate are designed for SMBs, and performance at extreme scale was outside our review scope. Industry-specific compliance needs, such as HIPAA for healthcare or specialized financial reporting, were not part of our hands-on assessment either. Teams in regulated industries should verify these capabilities directly with each vendor before signing a contract.

Multi-language support beyond English, regional data residency for businesses in the EU or APAC, and partner network depth were also areas we touched on only briefly. If your team operates in multiple regions, ask each vendor about local hosting, GDPR compliance details, and translated support hours. The same applies to long-term roadmap commitments — both companies have shipped meaningful updates over the past year, but planned features can shift, and what looks like a gap today may be filled within a quarter.

คุณสมบัติสุดท้าย

Freshsales CRM and Salesmate are two very different products at different price points. Freshsales focuses on AI-powered sales automation and excellent value for small and medium-sized businesses. Salesmate focuses on flexibility, deep integrations, and built-in calling for sales reps who live on the phone.

Salesmate is a strong choice for teams that need 700+ integrations and want to fully customize their sales process. Its meeting scheduler and Sandy AI handle repetitive tasks well. The 15-day free trial gives you enough time to test before paying. Salesmate’s platform also stands out for its mobile CRM, which gives full access to data and analytics from anywhere.

However, if you need affordable CRM software with strong AI features and a free plan to start, Freshsales is the better choice. Freddy AI handles lead scoring well, and the $9/user/month entry tier is hard to beat for budget-conscious teams. The 21-day free trial and free plan for 3 users let you test thoroughly before committing.

For most small and medium-sized businesses comparing crm software in 2026, Freshsales delivers stronger value. The combination of Freddy AI, omnichannel communication, and tight integration with other Freshworks products makes it a smart pick for sales teams that want to grow without overspending. Salesmate remains a solid alternative for teams with specific customization needs or heavy phone-based sales workflows.

เปรียบเทียบคุณสมบัติเพิ่มเติมของ Freshsales CRM

Here’s how Freshsales CRM stacks up against other top competitors:

เปรียบเทียบคุณสมบัติของ Salesmate เพิ่มเติม

Here’s how Salesmate stacks up against other CRM competitors:

ถาม บ่อย ๆ

Freshsales เป็นระบบ CRM หรือไม่?

Yes, Freshsales is a customer relationship management tool from Freshworks. It is designed for sales teams to manage contacts, deals, and customer interactions in one platform. Freshsales also includes built-in phone, email, chat, and SMS for full communication.

Salesmate ใช้ทำอะไร?

Salesmate CRM is used to manage the full sales process, from lead capture to deal closure. Many users describe it as a robust crm solution that helps automate sales activities, track deals, and book meetings. Sales teams rely on it to build lasting customer relationships and close more deals.

ซึ่งคือ ซอฟต์แวร์ CRM ที่ดีที่สุด สำหรับธุรกิจขนาดเล็ก?

For most small businesses on a tight budget, Freshsales CRM offers excellent value with its $9/user/month entry plan and free plan for 3 users. Salesmate is a better fit if you need 700+ integrations and a fully customizable sales pipeline. Both work well for businesses of all sizes, depending on your priorities.

How does Freshsales CRM and Salesmate compare for sales forecasting?

Freshsales offers about a dozen predefined sales reports บวก AI insights from Freddy AI for sales forecasting. Salesmate provides actionable dashboards and reporting to track sales performance over time. Both handle pipeline forecasting well, but Freshsales has more built-in AI predictions.

Freshsales มีบริการทดลองใช้ฟรีหรือไม่?

Yes, Freshsales offers a 21-day free trial across all paid plans. You can also create accounts on the free plan for up to 3 users with no credit card required. The free plan includes most CRM features, making it easy to test before you commit.

Why does the Salesmate site sometimes show a verifying screen?

Like many SaaS apps, Salesmate uses Cloudflare to keep the site secure. You may see a verification successful waiting message with a ray id and a brief “checking your browser before you respond” notice. The site loads site properly within a few seconds, after the connection check is complete and you finish waiting.

Do users absolutely love Salesmate?

Many users absolutely love Salesmate for its flexibility and customer support, with reviews noting strong fit for various options across industries. Some highlight that the platform does offer numerous workarounds for niche workflows, while others find at least six others on the team needed extra training. Salesmate ranks as the third or fourth crm in many ธุรกิจขนาดเล็ก shortlists, with alternative options like Freshsales often considered alongside it.

How do these CRMs handle data security?

Both Freshsales and Salesmate use standard encryption to protect customer data, accounts, and connection details. Their dashboards are perfectly laid out for sales reps to find what they need, and both vendors provide alternative options if a feature is missing. Always review each vendor’s security documentation before storing sensitive prospect data.