Freshsales CRM vs. Salesmate: Welches ist das beste System im Jahr 2025?

Gewinner

4.0

• Freddy AI Lead Scoring
• Kostenloser Plan für 3 Benutzer
• 21 Tage kostenlos testen
• 385+ Integrations & Apps
• 360-Grad-Kundensicht
• $14/user Cheaper Than Salesmate
• Paid Plans from $9/user/month

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Zweiter

3.0

• Mehr als 700 App-Integrationen
• Sandy AI for Sales Automatisierung
• Built-in Calling & Recording
• 15 Tage kostenlos testen
• Treffen Terminplaner Eingebaut
• Multi-Channel Drip Campaigns
• Kostenpflichtige Abonnements ab 23 $/Nutzer/Monat

JETZT AUSPROBIEREN

Choosing the right CRM software is a big decision for any Geschäft.

Freshsales CRM vs Salesmate both promise to help you close more deals.

Aber sie beschreiten ganz unterschiedliche Wege, um dorthin zu gelangen.

Freshsales is part of the Freshworks suite and focuses on AI-driven sales activities.

Salesmate stands out for flexibility and deep integrations with other apps.

This comparison breaks down both customer relationship management tools to help you decide.

Überblick

This comparison covers pricing, features, and ease of use for sales teams.

We also break down who each CRM works best for.

Unser Schriftsteller spent time exploring Salesmate’s platform directly.

Observations on Freshsales come from documentation, G2 reviews, and Capterra ratings.

By the end, you’ll know which CRM software fits your Geschäft.

Was ist Freshsales CRM?

Freshsales CRM is an AI-powered platform from Freshworks for managing sales and marketing.

It helps sales teams track contacts, manage deals, and automate repetitive tasks.

The platform includes Freddy AI for lead scoring and deal predictions.

It is part of the Freshworks suite, which includes Freshdesk and Freshmarketer.

Freshworks gibt an, dass weltweit über 67.000 Kunden seine Produkte nutzen.

Freshsales launched in 2016 and is designed for medium sized businesses.

Freshsales CRM

⭐ 4.0/5 | 💰 From $9/user/month

An AI-powered CRM tool designed for sales teams. Track leads, manage deals, and automate sales activities. Free plan available for up to 3 users.

TESTEN SIE FRESHSALES KOSTENLOS →

Zudem könnten Sie sich Sorgen um Ihre Privatsphäre machen.

FRESHSALES-TUTORIAL →

Freshsales CRM-Preisgestaltung

Hier sind die Kosten von Freshsales im Jahr 2026. Schauen wir uns das genauer an.

Pricing verified April 2026.

Kostenlose Testversion: Yes, 21 days for all paid tiers. No credit card required to sign up for the free plan.

Geld-zurück-Garantie: Freshsales offers a 21-day free trial instead of a refund policy. Cancel anytime before billing.

Wichtigste Vorteile des Freshsales CRM

Here’s what makes Freshsales CRM worth considering:

What Our Team Noticed

Note: We have not had extensive hands-on time with Freshsales CRM yet. The information above is based on Freshworks documentation, Capterra reviews, and G2 ratings. Users score it an average of 4.5/5 on review platforms, and Freshsales is considered an excellent value for medium sized businesses. According to G2 reviews, the intuitive interface is frequently praised, though some users report cluttered navigation and slow loading times.

Freshsales CRM: Vor- und Nachteile

Was ist Salesmate?

Salesmate is an all-in-one cloud-based CRM for managing the full sales process.

It helps sales reps generate leads, close more deals, and build lasting customer relationships.

The platform includes Sandy AI for routine tasks and lead qualification.

Salesmate works for businesses of all sizes, from startups to Fortune 500 companies.

It is designed to streamline sales processes and replace many disjointed systems.

Salesmate is rated “Great” with 4.1 out of 5 on Trustpilot.

Verkäufer

⭐ 3,0/5 | 💰 Ab 23 $/Nutzer/Monat

A flexible CRM with 700+ integrations including Google Apps and Microsoft Apps. Built-in calling and meeting scheduler help sales reps save time. 15-day free trial with no credit card required.

SALESMATE KOSTENLOS TESTEN →

Zudem könnten Sie sich Sorgen um Ihre Privatsphäre machen.

SALESMATE-TUTORIAL →

Preisgestaltung von Salesmate

Hier sehen Sie, was Salesmate im Jahr 2026 kostet. Schauen wir uns das genauer an.

Pricing verified April 2026.

Kostenlose Testversion: Yes, 15 days free with no credit card required. You can try the platform fully without financial commitment.

Geld-zurück-Garantie: No formal refund policy listed. Cancel anytime, and Salesmate sometimes runs Black Friday promotions with 10% off annual plans.

Wichtigste Vorteile von Salesmate

Here’s what makes Salesmate worth considering:

What Our Team Noticed

Our writer signed up for Salesmate and spent time exploring the platform. Here’s what stood out from that hands-on time:

Salesmate: Vor- und Nachteile

Funktionsvergleich

Ready to dive into a detailed comparison of Freshsales CRM vs Salesmate?

We’ll explore the key features to help you find the right CRM for your business.

1. AI and Sales Automation

2. Pipeline-Management

3. Communication and Calling

4. Integrationen

5. E-Mail-Tracking und -Sequenzen

6. Berichterstattung und Analyse

7. Customization and Workflow

8. Kundensupport

Preisgestaltung und Kosten

Lasst uns die Preispläne nebeneinander vergleichen.

Verschiedene Szenarien

Umstellungsleitfaden

Already using one of these CRM tools? Here’s what to expect if you switch.

What Our Review Didn’t Cover

This comparison focused on small to medium-sized businesses and standard sales workflows. We did not test enterprise-level deployments with 100+ users or evaluate custom Enterprise pricing for either tool. Our observations are based on the 2026 versions, and add ons may change pricing significantly. If you are a real estate company or run extensive research into call center workflows, your priorities may differ from what we’ve described here.

We also did not deeply test advanced reporting for very large data sets or stress-test the platforms with millions of contacts. Both Freshsales CRM and Salesmate are designed for SMBs, and performance at extreme scale was outside our review scope. Industry-specific compliance needs, such as HIPAA for healthcare or specialized financial reporting, were not part of our hands-on assessment either. Teams in regulated industries should verify these capabilities directly with each vendor before signing a contract.

Multi-language support beyond English, regional data residency for businesses in the EU or APAC, and partner network depth were also areas we touched on only briefly. If your team operates in multiple regions, ask each vendor about local hosting, GDPR compliance details, and translated support hours. The same applies to long-term roadmap commitments — both companies have shipped meaningful updates over the past year, but planned features can shift, and what looks like a gap today may be filled within a quarter.

Endgültiges Urteil

Freshsales CRM and Salesmate are two very different products at different price points. Freshsales focuses on AI-powered sales automation and excellent value for small and medium-sized businesses. Salesmate focuses on flexibility, deep integrations, and built-in calling for sales reps who live on the phone.

Salesmate is a strong choice for teams that need 700+ integrations and want to fully customize their sales process. Its meeting scheduler and Sandy AI handle repetitive tasks well. The 15-day free trial gives you enough time to test before paying. Salesmate’s platform also stands out for its mobile CRM, which gives full access to data and analytics from anywhere.

However, if you need affordable CRM software with strong AI features and a free plan to start, Freshsales is the better choice. Freddy AI handles lead scoring well, and the $9/user/month entry tier is hard to beat for budget-conscious teams. The 21-day free trial and free plan for 3 users let you test thoroughly before committing.

For most small and medium-sized businesses comparing crm software in 2026, Freshsales delivers stronger value. The combination of Freddy AI, omnichannel communication, and tight integration with other Freshworks products makes it a smart pick for sales teams that want to grow without overspending. Salesmate remains a solid alternative for teams with specific customization needs or heavy phone-based sales workflows.

Mehr zu Freshsales CRM im Vergleich

Here’s how Freshsales CRM stacks up against other top competitors:

Mehr von Salesmate im Vergleich

Here’s how Salesmate stacks up against other CRM competitors:

Häufig gestellte Fragen

Ist Freshsales ein CRM-System?

Yes, Freshsales is a customer relationship management tool from Freshworks. It is designed for sales teams to manage contacts, deals, and customer interactions in one platform. Freshsales also includes built-in phone, email, chat, and SMS for full communication.

Wozu wird Salesmate verwendet?

Salesmate CRM is used to manage the full sales process, from lead capture to deal closure. Many users describe it as a robust crm solution that helps automate sales activities, track deals, and book meetings. Sales teams rely on it to build lasting customer relationships and close more deals.

Welches ist das? beste CRM-Software für kleine Unternehmen?

For most small businesses on a tight budget, Freshsales CRM offers excellent value with its $9/user/month entry plan and free plan for 3 users. Salesmate is a better fit if you need 700+ integrations and a fully customizable sales pipeline. Both work well for businesses of all sizes, depending on your priorities.

How does Freshsales CRM and Salesmate compare for sales forecasting?

Freshsales offers about a dozen predefined sales reports plus KI insights from Freddy AI for sales forecasting. Salesmate provides actionable dashboards and reporting to track sales performance over time. Both handle pipeline forecasting well, but Freshsales has more built-in AI predictions.

Bietet Freshsales eine kostenlose Testversion an?

Yes, Freshsales offers a 21-day free trial across all paid plans. You can also create accounts on the free plan for up to 3 users with no credit card required. The free plan includes most CRM features, making it easy to test before you commit.

Why does the Salesmate site sometimes show a verifying screen?

Like many SaaS apps, Salesmate uses Cloudflare to keep the site secure. You may see a verification successful waiting message with a ray id and a brief “checking your browser before you respond” notice. The site loads site properly within a few seconds, after the connection check is complete and you finish waiting.

Do users absolutely love Salesmate?

Many users absolutely love Salesmate for its flexibility and customer support, with reviews noting strong fit for various options across industries. Some highlight that the platform does offer numerous workarounds for niche workflows, while others find at least six others on the team needed extra training. Salesmate ranks as the third or fourth crm in many Kleinunternehmen shortlists, with alternative options like Freshsales often considered alongside it.

How do these CRMs handle data security?

Both Freshsales and Salesmate use standard encryption to protect customer data, accounts, and connection details. Their dashboards are perfectly laid out for sales reps to find what they need, and both vendors provide alternative options if a feature is missing. Always review each vendor’s security documentation before storing sensitive prospect data.