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Winner 4.3 Free Forever Plan Included ClickUp Brain AI Assistant 1,000+ Integrations Gantt, Kanban, Calendar Views Built-In Time Tracking 30-Day Money-Back Guarantee Paid Plans from $7/user/month Runner Up 3.5 No Code Platform for CRM Native BPM Engine Built In 700+...
Winner 3.5 No-Code App Builder Native BPM Engine Included Workflows for 20 Verticals 700+ Marketplace Connectors Used in 100 Countries Claimed 37% Lower TCO Plans from $25/user/month Runner Up 3.0 Built-in Calling and SMS Power and Predictive Dialer Smart Views for...
Winner 4.3 1,000+ Integrations Supported Free Plan With Unlimited Users ClickUp Brain AI Assistant Gantt, Kanban & Calendar Views Built-in Time Tracking 1,000+ Workflow Templates Paid Plans from $7/user/month Runner Up 3.5 Built for Google Workspace Chrome...
Winner 3.5 Built for Google Workspace Works Inside Gmail Inbox Chrome Extension Included Workflow Automation Built In Visual Pipeline & Lead Scoring 14-Day Free Trial Paid Plans from $9/seat/mo Runner Up 2.5 700+ App Integrations Sandy AI Automation Built-in...
Winner 3.5 Built for Google Workspace Works Inside Gmail Inbox Visual Sales Pipelines Workflow Automation Built In 30,000+ Customers Worldwide 14-Day Free Trial Paid Plans from $9/seat/month Runner Up 3.0 Free Plan for 12 Users CRM + Projects + Chat Kanban Boards...
Winner 4.1 Free Plan for Up to Three Users Zia AI Agents Built In 100+ Third Party Apps Workflow Rules and Macros Used by 300,000+ Businesses Save 34% When Billed Annually Paid Plans from $10/month Runner Up 3.5 Built for Google Workspace Works Inside Your Gmail Inbox...
Winner 3.5 Built for Google Workspace Works Inside Gmail Inbox Chrome Extension Included Visual Sales Pipelines Workflow Automation 14-Day Free Trial Paid Plans from $9/seat/mo Runner Up 2.8 Free Plan for 10 Users All-in-One CRM Platform Sales & Marketing...
Winner 3.5 Built for Google Workspace Works Inside Your Gmail Inbox Chrome Extension Included Visual Sales Pipelines Workflow Automation Built In 14-Day Free Trial Plans from $9/seat/month Runner Up 3.1 Sales, Marketing and Service SugarPredict AI Lead Scoring 30+...
Winner 4.1 SOC 2, GDPR & HIPAA Compliant 2,000+ AppConnect Connectors AI Copilot Assistant CRM + Project Management Gantt Charts & Kanban Views Praised by PC Magazine & G2 Plans from $29/user/month Runner Up 3.5 Built for Google Workspace Works Inside Your...
Winner 3.5 Built for Google Workspace Chrome Extension for Gmail Workflow Automation Built In Custom Sales Reporting Four Plan Tiers to Scale Into 14-Day Free Trial Plans from $9/seat/month Runner Up 3.3 One Plan, All Features 25,000 Contact Records Works With...
Winner 3.5 Deep Google Workspace Integration Works Inside Your Gmail Inbox Visual Sales Pipeline Management Workflow Automation Built In Chrome Extension for Gmail 14-Day Free Trial Paid Plans from $9/seat/month Runner Up 3.2 All-in-One Client Management Online...
Winner 3.5 No-Code Workflow Builder AI Agents for Sales & Service 100+ Countries, 700+ Connectors Industry Workflows for 20 Verticals Gartner Magic Quadrant Visionary 37% Lower TCO vs Traditional CRM Paid Plans from $25/user/month Runner Up 2.5 Visual Sales...
Winner 3.5 No-Code Platform for Workflows Accelerate Sales Processes Fast 700+ Marketplace Connectors Industry Workflows — 20 Verticals Used by AMD, Bayer, Kraft Heinz AI Agents Handle Tasks Autonomously Paid Plans from $25/user/month Runner Up 3.0 Free Plan for Up to...
Winner 3.5 No-Code Platform for All Teams Automate Workflows, No Coding Sales, Marketing & Service CRM 20+ Industry Workflow Templates 700+ Marketplace Connectors Trusted by AMD, Bayer & Kraft Paid Plans from $25/user/month Runner Up 3.0 Free Plan for Up to 12...
Winner 4.0 Powerful Scheduling Features Custom Reports & Deep Analytics 11+ Social Media Platforms Zia AI for Content & Hashtags Monitor Hashtags & Mentions Free Plan Available Paid Plans from $10/month Runner Up 3.0 No-Code Platform for Workflows Automate...
Winner 4.1 200,000+ Customers Worldwide AI Resolves 80%+ Routine Tickets 1,300+ Apps in Zendesk Marketplace Unified Agent Workspace AES-256 Encryption + 2FA Login 14-Day Free Trial — No Card Needed Paid Plans from $55/agent/month Runner Up 3.1 Drag and Drop Workflows...
Winner 4.1 1,300+ Zendesk Marketplace Apps AI Resolves 80%+ Support Tickets Unified Agent Workspace AES-256 Encryption Security 200,000+ Customers Worldwide 14-Day Free Trial Available Paid Plans from $55/agent/month Runner Up 3.1 CRM + Project Management Combo AI...
Winner 4.1 200,000+ Customers Worldwide AES-256 Encryption & 2FA AI Resolves 80% of Inquiries 1,300+ Pre-Built Apps Omnichannel Agent Workspace 14-Day Free Trial Available Plans from $55/agent/month Runner Up 3.3 Stores Up to 25,000 Contacts Nimble Prospector...
Winner 4.1 1,300+ Pre-Built Integrations AI Resolves 80% of Inquiries AES-256 Encrypted Security 200,000+ Customers Worldwide Omnichannel Agent Workspace Multilingual Support Built-In Paid Plans from $55/agent/month Runner Up 3.1 AI Writing Assistant Built-In...
Winner 4.1 1,300+ Apps in Zendesk Marketplace Unified Agent Workspace AI Resolves 80% of Routine Asks Ticketing, Live Chat & Help Center AES-256 Encryption at Rest 14-Day Free Trial Plans from $55/agent/month Runner Up 3.5 Built for Google Workspace Works Inside...
Winner 4.1 Unified Agent Workspace 1,300+ Apps & Integrations AI Resolves 80%+ Routine Tickets Omnichannel Ticketing System AES-256 Encryption & 2FA 14-Day Free Trial Paid Plans from $55/agent/mo Runner Up 4.0 Freddy AI Lead Scoring Built-in Phone, Email &...
Winner 4.1 200,000+ Customers Worldwide 1,300+ Apps in the Marketplace AI Resolves 80% of Routine Asks AES-256 Encryption at Rest Unified Agent Workspace 14-Day Free Trial Plans from $55/agent/month Runner Up 3.5 No Code Platform for CRM 700+ Marketplace Connectors...
Winner 4.5 #1 CRM Ranked by IDC 5000+ Apps on AppExchange Einstein AI and Agentforce Data Cloud for Business Data Point-and-Click Automation Sales, Service, Marketing Clouds Plans from $25/user/month Runner Up 4.3 450M+ B2B Contact Database Unlimited Email Accounts...
Winner 4.5 #1 CRM Ranked by IDC 5000+ Apps on AppExchange Sales, Service & Marketing Cloud Einstein AI and Agentforce Point-and-Click Automation 30% Productivity Boost Reported Plans from $25/user/month Runner Up 3.0 4.7/5 Rating on G2 Calling, SMS & Email in...
Winner 4.1 200,000+ Businesses Trust Zendesk AI Resolves 80%+ of Routine Tickets 1,300+ Pre-Built App Integrations AES-256 Encryption at Rest Omnichannel Reporting & Analytics Multilingual Support Built-In Paid Plans from $55/agent/month Runner Up 3.0 Foundation:...
Winner 4.5 #1 CRM by IDC Ranking Agentforce AI Agent Built-in 5,000+ Apps on AppExchange 30% Productivity Boost Sales, Service, Marketing Cloud Real-Time Data Cloud Plans from $25/user/month Runner Up 3.5 Built for Small Business Owners 61% More Bookings via...
Winner 4.3 Unlimited Email Accounts 1.5M+ User Warm-Up Network 160M+ B2B Lead Database AI-Powered Personalization Campaign Analytics Dashboard Unified Inbox (Unibox) Paid Plans from $30/month Runner Up 3.3 Omnichannel Ticketing System AI Resolves 80%+ of Tickets...
Winner 4.1 200,000+ Customers Worldwide AI Resolves 80%+ Routine Tickets 1,300+ Pre-Built Integrations AES-256 Encryption at Rest Omnichannel Inbox — All Channels #1 Forbes Customer Service 2023 Paid Plans from $55/agent/month Runner Up 3.1 Built for Small Businesses...
Winner 4.1 200,000+ Businesses Worldwide AI Resolves 80%+ Routine Tickets 1,300+ Apps in Zendesk Marketplace AES-256 Encryption + 2FA Agent Workspace + Analytics 14-Day Free Trial Paid Plans from $55/agent/month Runner Up 3.1 Built In Calling from Browser Smart Views...
Winner 4.3 1,000+ Project Management Templates ClickUp Brain AI Assistant Built-In Gantt, Kanban, Calendar & 15 Views Built-In Time Tracking & Timesheets 1,000+ App Integrations Free Plan with Unlimited Users Paid Plans from $7/user/month Runner Up 3.3...
Winner 4.5 #1 CRM by IDC Ranking Einstein AI / Agentforce Built-In 5,000+ AppExchange Apps 30% Productivity Boost Sales, Service, Marketing Clouds 33% Customer Sat Improvement Paid Plans from $25/user/month Runner Up 3.5 1,000+ App Integrations ClickUp Brain AI...
Winner 4.5 #1 CRM by IDC Market Share Einstein AI + Agentforce Built-In 5,000+ Apps on AppExchange Sales, Service & Marketing Clouds 30% Productivity Boost Reported Scales from SMB to Enterprise Paid Plans from $25/user/month Runner Up 3.5 Built for Small B2B...
Winner 4.5 #1 CRM by IDC — Market Leader Einstein AI Agent + Agentforce 5,000+ Apps on AppExchange 30% Employee Productivity Lift Real-Time Data Cloud Analytics Sales, Service & Marketing Cloud From $25/user/month, Billed Annually Runner Up 3.5 Free Version for Up...
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