Best CRM for Plumbers: Find Your Ideal CRM in 2025?

by | Last updated May 30, 2025

Best Overall
pipedrive
9.5
  • Lead Generation
  • Awesome Deals
  • Faster Project Delivery
  • Instant Campaigns Setup
  • Deep Insights
  • Free plan available
  • Paid Plans from $14/month
Best Value
gohighlevel logo
9.0
  • Digital Marketing Engine
  • Capture New Leads
  • Nurture Leads
  • Automated Booking
  • Create Membership
  • Free Plan Available
  • Paid Plan Starts at $97
Most Featured
keap
8.5
  • Automation Builder
  • Powerful CRM
  • Email & Text Marketing
  • Cool Landing Pages
  • Sales Pipeline
  • Free Plan Available
  • Paid Plan Starts at $249
best crm for plumbers

Plumbing biz got you feeling like you’re juggling leaky pipes?

Is paperwork piling up? Are missed calls turning into missed cash?

Yeah, we’ve all been there. You’re a pro at fixing pipes, not chasing down leads.

Imagine if you could ditch the chaos.

What if you could spend less time on admin and more time on, you know, plumbing?

This article is your toolkit. We’ll find the best CRM for plumbers to make your life easier.

No more headaches, just happy customers and a growing business.

Let’s get to it.

What is the Best CRM for Plumbers?

Tired of sifting through endless options?

You need a CRM that fits your plumbing business like a glove. We get it.

That’s why we did the digging for you.

Here’s a list of top-rated CRMs that can help you streamline your work.

1. Pipedrive

Pipedrive is a sales-focused CRM.

It helps manage your sales pipeline.

It helps track deals and leads.

Unlock its potential with our Pipedrive tutorial.

Pipedrive Homepage

Our Take

9.5out of 10

Pipedrive is a solid choice for sales-focused businesses. It’s user friendly, visually appealing, & packed with helpful features. The only reason it doesn’t get a perfect 10 is that the lower-priced plans have some limitations.

Key Benefits

  • Laser focus on sales: Pipedrive is built to help you close more deals.
  • Visual pipeline management: See exactly where each deal stands.
  • Powerful automation: Automate tasks like sending emails and scheduling appointments.
  • 24/7 support: Get help whenever you need it.

Pricing

  • Essential: $14/user/month.
  • Advanced: $24/user/month.
  • Professional: $49/user/month.
  • Power: $59/user/month.
  • Enterprise: $79/user/month.
Pipedrive Pricing

Pros

  • Easy to use and navigate.
  • It is a great visual pipeline.
  • Powerful automation features.
  • Excellent customer support.

Cons

  • Limited customization on lower plans.
  • It can be pricey for large teams.
  • Reporting could be more robust.

2. Gohighlevel

Gohighlevel is an all-in-one platform.

It helps agencies and businesses.

It offers marketing and sales tools.

Unlock its potential with our GoHighLevel tutorial.

Building digital marketing in GoHighLevel

Our Take

9out of 10

This is great for agencies and businesses wanting to consolidate tools. The automation capabilities are very strong. However, its vast feature set means it can be overwhelming for new users, and there’s a definite learning curve.

Key Benefits

  • All-in-one marketing platform.
  • White-labeling available.
  • Automated campaigns.
  • Lead-nurturing tools.
  • Comprehensive reporting.

Pricing

  • Starter: $97/month.
  • Unlimited: $297/month.
GoHighLevel Pricing

Pros

  • All-in-one solution.
  • User-friendly interface.
  • Powerful automation tools.
  • Extensive integrations.
  • Active community & support.

Cons

  • Steep learning curve.
  • It’s pricey for some.
  • Limited customization.

3. Keap

Keap is a platform for small businesses.

It combines CRM, marketing, and sales.

It helps automate follow-ups.

Unlock its potential with our Keap tutorial.

What is Keap CRM

Our Take

8.5out of 10

Keap is a fantastic option for small businesses to streamline their sales and marketing efforts. It’s user-friendly and packed with valuable features. However, it may not be best for larger companies with more complex needs.

Key Benefits

  • Built-in email marketing: Send targeted emails to your audience.
  • Easy-to-use automation: Automate tasks like sending follow-up messages and assigning leads.
  • Sales pipeline management: Track your deals and identify opportunities.
  • Ecommerce integrations: Connect Keap with your online store to manage orders and customers.

Pricing

Keap offers a free trial and a simple pricing structure to get you started.

  • Simple plan: Starts at $249/month (Annually Billed) and offers two users and 1500 contacts.
Keap Pricing

Pros

  • Great for small businesses.
  • Easy to learn and use.
  • Powerful email marketing tools.
  • Excellent automation features.

Cons

  • It can get expensive as you grow.
  • Limited customization options.
  • Not ideal for large enterprises.

4. ActiveCampaign

ActiveCampaign is a popular platform.

It helps businesses with marketing.

You can send emails easily.

Unlock its potential with our ActiveCampaign tutorial.

ActiveCampaign

Our Take

8out of 10

ActiveCampaign is an excellent choice for businesses that want to leverage the true power of email marketing and automation. However, it may not be the best fit for beginners due to its complexity.

Key Benefits

  • Advanced automation: Create complex workflows to nurture leads and automate tasks.
  • Email marketing powerhouse: Send beautiful and effective email campaigns.
  • Built-in CRM: Manage contacts and track interactions.
  • Segmentation and personalization: Target specific groups of contacts with personalized messages.

Pricing

  • Starter: $15/month.
  • Plus: $49/month.
  • Pro: $79/month.
  • Enterprise: $145/month.
ActiveCampaign Pricing

Pros

  • Robust automation capabilities.
  • Excellent email deliverability.
  • Detailed reporting and analytics.
  • Great for growing businesses.

Cons

  • It can be complex to learn.
  • Pricing can increase quickly.
  • It’s not as user-friendly as some options.

5. HubSpot

HubSpot is an all-in-one platform.

It helps businesses grow.

It handles marketing, sales, and service.

Unlock its potential with our HubSpot tutorial.

What is Hubspot

Our Take

8out of 10

HubSpot is a powerful platform with many features, but you must consider your budget and needs before committing. It’s a good choice for businesses that want a comprehensive solution & are willing to invest in it.

Key Benefits

  • Free CRM: Start with a free plan with basic CRM features.
  • All-in-one platform: Access a marketing, sales, and service tools suite.
  • Extensive community and resources: Benefit from a wealth of knowledge and support.
  • Inbound marketing focus: Attract and engage leads with valuable content.

Pricing

  • Free Tools: Free for up to two users.
  • Marketing Hub Starter: $15/seat/month.
  • Starter Customer Platform: $15/seat/month.
  • Marketing Hub Professional + three seats: $800/month, additional seats at $45/month.
HubSpot Pricing

Pros

  • Comprehensive features and tools.
  • Free CRM option.
  • Strong reputation and brand recognition.
  • Great for inbound marketing.

Cons

  • It can be expensive for small businesses.
  • It can be complex to learn and use.
  • Some features are limited to lower plans.

6. Freshsales CRM

Freshsales CRM helps sales teams.

It manages leads and deals.

It has AI features and automates tasks.

Unlock its potential with our Freshsales CRM tutorial.

Freshsales Homepagee

Our Take

7.5out of 10

Freshsales CRM is a solid choice for businesses prioritizing ease of use and affordability. It’s a great way to use CRM without a steep learning curve.

Key Benefits

  • User-friendly interface: Easy to navigate and learn.
  • Built-in phone and email: Connect with customers directly from the platform.
  • AI-powered insights: Get helpful suggestions and predictions.
  • Affordable pricing: Offers a free plan and competitive paid plans.

Pricing

  • Growth + 500 Marketing Contacts: $9/user/month.
  • Pro + 500 Marketing Contacts: $39/user/month.
  • Enterprise + 500 Marketing Contacts: $59/user/month.
Freshsales crm pricing

Pros

  • Intuitive and easy to use.
  • Affordable pricing options.
  • Great for small businesses.
  • Helpful AI-powered features.

Cons

  • Limited customization options.
  • Reporting could be more robust.
  • There are not as many integrations as some competitors

7. Monday CRM

Monday is a work operating system. It helps teams manage projects.

You can track tasks and workflows.

It’s very visual and easy to use.

It helps teams work together better.

Unlock its potential with our Monday CRM tutorial.

monday CRM homepage

Our Take

7.5out of 10

Monday CRM is a good choice for businesses that want a visually appealing and easy-to-use CRM. However, it may not be best for those with complex sales needs or large teams.

Key Benefits

  • Visually appealing interface: Easy to navigate and understand.
  • Flexible and customizable: Adapt the platform to your specific needs.
  • Collaboration features: Work seamlessly with your team.
  • Integrations with popular apps: Connect with your favorite business tools.

Pricing

  • Basic: $12/seat/month.
  • Standard: $17/seat/month.
  • Pro: $28/seat/month.
  • Enterprise: Custom Pricing based on your needs.
Monday CRM Pricing

Pros

  • Visually appealing and user-friendly.
  • Flexible and customizable workflows.
  • Great for team collaboration.
  • Integrates with popular apps.

Cons

  • It can be expensive for large teams.
  • Limited reporting capabilities.
  • Not as feature-rich as some competitors.

8. Instantly

Instantly is a tool for email outreach. It helps you send cold emails.

You can send many emails at once, and it also helps manage your campaigns.

This makes outreach easier, and you can find leads and track results.

Unlock its potential with our Instantly tutorial.

Instantly AI

Our Take

7out of 10

Instantly is a valuable tool for businesses that want to ramp up their outreach efforts. However, it’s important to note that it’s primarily an outreach platform, not a complete CRM solution.

Key Benefits

  • Multi-channel outreach: Connect with prospects through email, LinkedIn, Twitter, and more.
  • Personalized messaging: Tailor your messages to each recipient.
  • Automated follow-ups: Stay top-of-mind without lifting a finger.
  • Detailed analytics: Track your progress and identify what’s working.

Pricing

  • Growth CRM: $37.9/month, unlimited seats.
  • Hyper CRM: $77.6/month, unlimited seats.
Instantly Pricing

Pros

  • Great for outreach and lead generation.
  • Powerful automation features.
  • It helps improve response rates.
  • Easy to personalize messages.

Cons

  • It can be expensive for high-volume outreach.
  • The free plan is minimal.
  • Not a full-fledged CRM.

9. Capsule CRM

Capsule CRM is a simple CRM.

It helps manage contacts and sales.

It keeps your business organized. Sources

Unlock its potential with our Capsule tutorial.

Capsule Homepage

Our Take

6.5out of 10

It’s great for its simplicity and ease of use, especially for small businesses just starting with a CRM. It helps you manage contacts and sales effectively without being overwhelming. However, it might lack some of the more advanced features that larger or growing businesses might need, and its reporting options are not as robust as some competitors.

Key Benefits

  • Simple contact management.
  • Easy sales pipeline tracking.
  • Integrates with many apps.
  • Customizable fields available.
  • Mobile app for on-the-go access.

Pricing

  • Starter: $18/user/month.
  • Growth: $36/user/month.
  • Advanced: $54/user/month.
  • Ultimate: $72/user/month.
Capsule CRM Pricing

Pros

  • Seamless integrations
  • Centralized contact management
  • Great contact management.
  • Effective sales pipeline tools.
  • Integrates with popular apps.

Cons

  • Limited customization options.
  • Reporting could be more robust.
  • No built-in phone support.
  • Free plan is very limited.

What to look for when buying the best CRM for plumbers?

  • Plumbing-Specific Features: Does it handle scheduling, dispatching, and invoicing, which are crucial for your trade?
  • Mobile Access: Can you access it on the go, allowing you to manage jobs and customer information from anywhere?
  • Integration: Does it seamlessly connect with your existing tools, such as accounting software or payment processors?
  • Ease of Use: Is it simple for your team to learn and adapt, minimizing training time and maximizing efficiency?
  • Customer Support: Is help readily available when needed, ensuring minimal downtime & quick resolution of issues?
  • Scalability: Can it grow with your business, accommodating increased workload and expanding customer base?

How Can the Best CRM for Plumbers Benefit You?

Imagine having all your customer details, job schedules, and invoices in one place.

A good CRM can make this a reality. It streamlines your workflow, saving you time and reducing errors.

No more lost paperwork or missed appointments.

It lets you focus on what you do best: plumbing.

With a CRM, you can automate follow-ups and send reminders.

This helps build stronger customer relationships.

You can also track your sales pipeline & identify areas for improvement.

Ultimately, the best CRM for plumbers helps you grow your business and increase your profits.

Buyers Guide

When doing our research to find the best CRM for plumbers, we determined using these factors:

  • Pricing: We meticulously compared the cost of each CRM, including free trials, monthly subscriptions, and any potential hidden fees.
  • Features: We delved into the specifics of each platform, focusing on features crucial for plumbers, such as scheduling, dispatching, invoicing, and mobile accessibility.
  • Negatives: We didn’t shy away from the drawbacks. We identified any limitations, missing features, or user complaints associated with each CRM.
  • Support or Refund: We assessed the level of customer support provided, including availability, responsiveness, and the presence of community forums or knowledge bases. We also looked for any refund policies or guarantees.
  • User Reviews: We analyzed countless user reviews and testimonials across various platforms to understand real-world experiences.
  • Integration: We verified that each CRM could integrate with popular plumbing business tools, like accounting software, online payment platforms, and marketing automation.
  • Usability: We tested each CRM’s user interface to ensure it was intuitive & easy to navigate for plumbers with varying levels of tech expertise.

Wrapping Up

Choosing the proper plumbing CRM can transform your business.

We’ve explored top options, from robust CRM software to specialized plumbing service software.

Whether you need to schedule jobs, assign tasks, or improve customer management. 

There’s a solution. Consider tools like Jobber or Housecall Pro if you want industry-specific tools.

Remember, the best plumbing business software software helps you streamline operations.

Good customer relationship management means happier customers and more profit.

We hope this guide helps you find the perfect plumbing software.

We did the research, so you don’t have to.

We understand plumbing contractors need efficient tools.

Find software like these CRMs to grow your plumbing companies today.

Frequently Asked Questions

How does CRM help plumbing businesses?

Using customer relationship management software (CRM) helps you keep track of job details at your fingertips. It also improves customer experience by providing a personalized experience that enhances customer relationships. CRM enables you to keep track of recurring services, job history, and service history. It also saves time on administrative tasks, allowing you to focused on delivering quality plumbing services.

How does software like Jobber helps plumbing business owners?

Software like Jobber helps business owners manage job, billing, and scheduling efficiently. Jobber helps organize job details and integrates them with QuickBooks for seamless accounting. It improves business operations and customer satisfaction by streamlining workflows.

Can a CRM help improve customer satisfaction in my plumbing business?

Yes, a CRM significantly enhances customer satisfaction. It allows you to deliver a professional and personalized customer experience. Having job details and customer history readily available lets you address their needs promptly and efficiently. This builds trust and loyalty, resulting in happier customers.

What features should I look for in plumbing software?

Look for features like scheduling, dispatching, invoicing, and job management. Plumbing software should also offer mobile access, integration with accounting software, and robust reporting. These software tools help streamline business operations and improve efficiency.

How can using a CRM save time for my plumbing business?

A CRM automates many administrative tasks, such as scheduling, invoicing, and follow-ups. This automation will saves time by eliminating manual processes and reducing paperwork. Having all job details and customer information in one place allows you to quickly access and manage data, freeing up time to focus on growing your business.