Salesforce vs Nutshell CRM: Which is The Best One in 2025?

by | Last updated Jun 4, 2025

Winner
Salesforce
9.0
  • Supercharged Sales Cloud
  • Personalized Outreach
  • Commerce Cloud
  • Customer Support Tracking
  • Cool Email Templates
  • Free plan available
  • Paid Plan Starts at $25/month
Runner Up
Nutshell CRM
7.0
  • Email & Calendar Sync
  • Pipeline Management
  • Team Collaboration
  • Sales Automation
  • Marketing Automation
  • Free plan available
  • Paid Plans from $13/month
Salesforce vs Nutshell CRM

Ever feel lost trying to pick the right tool for your business?

You know you need a CRM, but which one? 

You’re probably thinking, “Will I waste money? 

Don’t worry; we’re going to break down Salesforce vs Nutshell CRM in simple terms.

By the end, you’ll know which one fits your business best.

Let’s get started!

Overview

We’ve spent considerable time hands-on with both Salesforce and Nutshell CRM.

Our team rigorously tested both platforms.

We simulated real-world scenarios to provide this detailed comparison of features, usability, and integrations.

Salesforce

Ready to explore the world’s leading CRM? Sign up for a free trial of Salesforce!

9out of 10

Pricing: It has a free plan. The premium plan starts at $25/month.

Key Features:

  • Built-in Phone & Email
  • AI-Powered Insights
  • Deal Management
Nutshell CRM CTA

Ready to simplify your sales process? Nutshell CRM, known for its ease of use.

7out of 10

Pricing: It has a free plan. The premium plan starts at $13/month.

Key Features:

  • Simplified Interface
  • Strong Email Marketing
  • Easy Pipeline Management.

What is Salesforce?

Think of Salesforce as a super-powered tool.

It’s built for big teams. And it handles lots of data.

It helps you manage customers. Plus, it tracks sales.

It does almost everything!

Also, explore our favorite Salesforce alternatives

Salesforce
Salesforce
9.0

Ready to see what Salesforce can do for you? Start your free trial today and experience it!

Key Benefits

  • Industry leader: Salesforce dominates the CRM market for a reason.
  • Highly customizable: Tailor Salesforce to fit your exact needs.
  • Massive ecosystem: Integrate with thousands of apps and services.
  • Scalable solution: Grow your business without outgrowing your CRM.

Pricing

Salesforce offers a variety of plans to fit your budget:

  • Starter Suite: $25/user per month
  • Pro Suite: $100/user per month
  • Enterprise: $165/user per month
  • Unlimited: $330/user per month
  • Einstein 1 sales: $500/user per month
Salesforce Pricing

Pros

  • Industry-leading CRM solution.
  • Highly customizable.
  • Robust reporting and analytics.
  • Great customer support.
  • Industry-leading CRM solution.

Cons

  • It can be expensive.
  • Steep learning curve.
  • Setup can be complex.
  • Updates can be disruptive.

What is Nutshell CRM?

Nutshell CRM is simpler. It’s built for small to medium businesses.

It focuses on ease of use. You get clear pipeline views.

Plus, it has strong email tools. It helps you close deals faster.

Also, explore our favorite Nutshell CRM alternatives

Nutshell CRM CTA
Nutshell
7.0

Ready to boost your sales? Nutshell users report seeing a 20% increase in closed deals on average.

Key Benefits

  • Streamlined Sales Process: Nutshell emphasizes clear pipeline visualization. It helps you move deals forward.
  • Team Collaboration: Built-in tools support team selling. Everyone stays on the same page.
  • Reporting & Analytics: Gain insights into sales performance. Track key metrics easily.
  • Integration Options: Connect with other business tools. Extend Nutshell’s functionality.
  • Automation Features: Automate repetitive tasks. Save time and boost productivity.

Pricing

Nutshell offers several different pricing tiers. The plans vary based on the features you need and the number of users.

  • Foundation: $13/month
  • Growth: $25/month
  • Pro: $42/month
  • Business: $59/month
  • Enterprise: $79/month
Nutshell CRM Pricing

Pros

  • Easy-to-use interface.
  • Excellent pipeline management.
  • Strong team collaboration tools.
  • Helpful sales reporting features.
  • Good integration options..

Cons

  • Can be expensive for small teams.
  • Limited customization options.
  • Mobile app could be improved.
  • Some features require higher tiers.

Feature Comparison

Let’s break down the core features of Salesforce and Nutshell CRM.

We’ll examine how each CRM vs platform handles key aspects of customer relationship management.

Helping you decide which CRM software best suits your specific business needs.

1. Sales Force Automation Platforms

  • Salesforce:
    • Salesforce is a leading sales force automation platform That provides extensive automation, complex workflows, high customization, and advanced AI-driven automation.
  • Nutshell CRM:
    • Nutshell focuses on simpler automation. It automates email sequences. It streamlines pipeline management. It makes it easy to automate common tasks.
Service in Salesforce

2. CRM Platform

  • Salesforce:
    • Salesforce is a comprehensive CRM platform that integrates sales, service, and marketing and delivers a 360-degree view of customer data.
  • Nutshell CRM:
    • Nutshell is a focused CRMCRM platform that emphasizes sales and team collaboration and offers a clear, unified view of customer interactions.

3. Sales and Marketing

  • Salesforce:
    • Salesforce offers robust sales and marketing tools. It provides advanced campaign management. It offers detailed marketing analytics.
  • Nutshell CRM:
    • Nutshell provides strong email marketing features, integrates sales and email campaigns, and focuses on direct sales engagement.

4. Productivity

  • Salesforce:
    • Salesforce boosts productivity through extensive automation. It provides detailed task management. It integrates with many productivity tools.
  • Nutshell CRM:
    • Nutshell enhances productivity with a simple interface. It streamlines workflows. It promotes team collaboration.

5. Dashboard

  • Salesforce:
    • Salesforce offers highly customizable dashboard views. It provides in-depth analytics. It displays complex sales data.
  • Nutshell CRM:
    • Nutshell provides clear and simple dashboard views. It offers key sales metrics. It makes it easy to track pipeline progress.

6. Customer Support

  • Salesforce:
    • Salesforce offers comprehensive customer support. It provides extensive online resources. It has a large support team.
  • Nutshell CRM:
    • Nutshell provides responsive customer support. It offers direct access to their support team. They focus on quick resolutions.
Nutshell CRM Email Automation

7. Customization Capabilities

  • Salesforce:
    • Salesforce offers extensive customization capabilities. It allows deep customization of all features. It can be tailored to very specific business needs.
  • Nutshell CRM:
    • Nutshell offers simpler customization capabilities. It allows the customization of pipelines and fields. It is designed for ease of use.

What to Look For When Choosing CRM Software?

  • Scalability: Can it grow with your business?
  • Integration: Does it connect with your existing tools?
  • Ease of Use: Is the interface intuitive for your team?
  • Reporting: Does it provide the insights you need?
  • Mobile Access: Can you access it on the go?
  • Security: How well does it protect your customer data?
  • Customer Success: Does the vendor provide good support and onboarding?

Final Verdict

So, which one wins in the vs Salesforce and Nutshell CRM battle?

For most small to medium businesses, we pick Nutshell CRM.

It’s simpler. It’s cheaper. 

It also helps you optimize your sales process without headaches.

If you need super-deep functionality and have a huge team, Salesforce might be your thing.

But, for getting deals done fast, Nutshell is great.

We’ve tried many CRMs, and Nutshell makes it easy.

Trust us; we’ve done the work, so you don’t have to.

More of Salesforce

Here’s a brief comparison of Salesforce with these software solutions:

  • Salesforce vs Gohighlevel: Salesforce is an enterprise-level CRM with extensive customization, ideal for large organizations, whereas GoHighLevel offers an all-in-one marketing and sales platform, often favored by small businesses and agencies.
  • Salesforce vs Pipedrive: Salesforce is a comprehensive, highly customizable CRM for sales, marketing, and service, while Pipedrive focuses on intuitive visual sales pipeline management for streamlined sales processes.
  • Salesforce vs Keap: Salesforce offers a vast, customizable CRM ecosystem for businesses of all sizes; Keap provides integrated sales and marketing automation, particularly strong for smaller firms.
  • Salesforce vs ActiveCampaign: Salesforce is a broad, enterprise-grade CRM with powerful sales automation, whereas ActiveCampaign excels in marketing automation, email campaigns, and customer journey visualization.
  • Salesforce vs Hubspot: Salesforce emphasizes deep customization and robust reporting for complex business needs, while HubSpot offers an integrated suite of marketing, sales, and service tools with a more user-friendly interface.
  • Salesforce vs Clickfunnels: Salesforce is a comprehensive CRM for managing customer relationships and sales; ClickFunnels is specifically designed as a sales funnel builder to guide customers through a conversion path.
  • Salesforce vs Folk: Salesforce is a highly scalable, feature-rich CRM for complex operations and large enterprises; Folk provides a simpler, collaborative contact management and relationship-building tool.
  • Salesforce vs Instantly: Salesforce is a broad CRM platform that covers various aspects of customer management; Instantly specializes in automated cold email outreach and lead generation for targeted campaigns.
  • Salesforce vs ClickUp: Salesforce is a dedicated, powerful CRM for managing customer interactions and sales processes; ClickUp is a versatile work management platform that includes CRM functionalities within its broader project management tools.
  • Salesforce vs Monday: Salesforce is a robust CRM with extensive data models for complex workflows across diverse industries; Monday CRM offers highly customizable visual workflows and is often used by companies already on Monday.com for project management.
  • Salesforce vs Capsule: Salesforce is an enterprise-grade CRM suitable for large organizations with complex needs; Capsule CRM is a simpler, user-friendly CRM, ideal for small to medium-sized businesses focused on core contact and sales tracking.
  • Salesforce vs Insightly: Salesforce provides a comprehensive, highly customizable CRM for diverse business needs; Insightly offers a versatile CRM with integrated project management, often favored by small to mid-sized businesses for its ease of use.
  • Salesforce vs Freshsales CRM: Salesforce is a highly customizable and scalable CRM with advanced features for large organizations; Freshsales CRM focuses on AI-driven sales insights and automation for streamlined sales management, often preferred by smaller teams.

More of Nutshell CRM

Here’s a brief comparison of Nutshell CRM with these software solutions:

  • Nutshell CRM vs GoHighLevel: Nutshell CRM is a sales-focused CRM that emphasizes ease of use and pipeline management, while GoHighLevel offers a broader suite of marketing, sales, and agency management tools.
  • Nutshell CRM vs Pipedrive: Nutshell CRM offers user-friendly contact management and sales automation, while Pipedrive is renowned for its highly visual and customizable sales pipeline.
  • Nutshell CRM vs Keap: Nutshell CRM focuses on simplifying sales processes and collaboration; Keap provides advanced marketing automation and lead management features.
  • Nutshell CRM vs ActiveCampaign: Nutshell CRM streamlines sales and contact tracking, while ActiveCampaign excels at sophisticated marketing automation, segmentation, and email campaigns.
  • Nutshell CRM vs Hubspot: Nutshell CRM offers an intuitive interface for sales pipeline management and customer relationships, while HubSpot provides an extensive all-in-one platform for marketing, sales, and service.
  • Nutshell CRM vs Clickfunnels: Nutshell CRM is a dedicated sales-focused CRM; ClickFunnels specializes in building sales funnels and landing pages to drive conversions.
  • Nutshell CRM vs Folk: Nutshell CRM is a sales-focused CRM with robust reporting and pipeline management; Folk emphasizes collaborative contact organization and AI-powered enrichment.
  • Nutshell CRM vs Instantly: Nutshell CRM focuses on managing sales pipelines and customer interactions, while Instantly is geared towards high-volume cold email outreach and lead generation.
  • Nutshell CRM vs ClickUp: Nutshell CRM is a specialized tool for sales and customer relationship management, while ClickUp is a versatile work management platform that includes CRM functionalities.
  • Nutshell CRM vs Monday CRM: Nutshell CRM provides a streamlined sales process with clear pipeline visualization; Monday CRM offers highly customizable visual workflows and strong team collaboration across various functions.
  • Nutshell CRM vs Capsule CRM: Nutshell CRM focuses on intuitive sales pipeline management and automation; Capsule CRM is a simpler contact manager primarily for tracking sales opportunities.
  • Nutshell CRM vs Insightly: Nutshell CRM emphasizes ease of use for small business sales teams; Insightly offers a more comprehensive CRM with additional project management capabilities.
  • Nutshell CRM vs Freshsales CRM: Nutshell CRM provides an easy-to-use sales pipeline and team collaboration; Freshsales CRM includes AI-driven insights and broader sales force automation.

Frequently Asked Questions

Is Salesforce better than Nutshell CRM for small businesses?

No, not always. Nutshell CRM is often better for small businesses because it is simpler and more affordable. Salesforce is powerful but complex and expensive. Choose based on your needs.

Can I switch from Nutshell CRM to Salesforce later?

Yes, you can. Both platforms offer data export tools. However, switching involves time and effort for data migration and team training, so plan carefully.

Which CRM offers better customer support?

Both offer good support. Salesforce has extensive resources and a large team. Nutshell focuses on quick, direct support. The best choice depends on your preference.

Does Nutshell CRM integrate with marketing automation tools?

Yes, Nutshell CRM integrates with various marketing automation tools. It focuses on email marketing integration, streamlining sales, and marketing efforts for smaller teams.

Which CRM is more customizable?

Salesforce is far more customizable. It allows deep customization for complex needs. Nutshell provides simpler customization, focusing on ease of use. (Disclaimer: We do not endorse any vendor, and comparisons are based on our analysis. We make no guarantees as to the accuracy or completeness of this information.)