Juggling customer info and sales tasks can get super confusing.
You’re losing track of leads, and sales are slipping.
Imagine missing out on big deals because your systems aren’t working right.
Frustrating, right? You need something that keeps everything organized and helps you.
Let’s break down Creatio CRM vs Agile CRM. We’ll see which one can help you get your stuff together.
By the end, you’ll know which tool fits your business best. Let’s get started.
Overview
To provide a clear, unbiased comparison, our team dove deep.
We meticulously tested each CRM’s core features, from contact management to sales automation.
This hands-on approach ensures that our insights are practical and reflect real-world use.
Ready to explore Creatio’s powerful features? Sign up and experience the platform firsthand.
Pricing: It has a free trial. The premium plan starts at $25/month.
Key Features:
- Visual Workflow Builder
- Advanced Analytics
- No-Code Customization
Agile CRM streamlines your sales, marketing, and support all in one platform. Explore it!
Pricing: It has a free plan. The premium plan starts at $8.99/month.
Key Features:
- Project management
- Gamification
- Telephony
What is Creatio?
Creatio CRM? It’s a platform that wants to automate everything.
Think of it as a low-code powerhouse.
It aims to streamline sales, marketing, and service.
Also, explore our favorite Creatio CRM alternatives…
Key Benefits
Creatio has some strong points that make it stand out. It helps make your work faster and better.
- No-Code Freedom: Build apps fast. Change workflows easily. No coding needed!
- Boosts Efficiency: Automate tasks. This frees up your team.
- 360° Customer View: See all customer info in one spot. Understand them better.
- AI Smart Help: Uses AI for predictions. Helps make smart business choices.
- Integrated Modules: Combines sales, marketing, and service. All in one place.
Pricing
All the plans will be billed annually.
- Growth: $25/month.
- Enterprise: $55/month.
- Unlimited: $85/month.
Pros
Cons
What is Agile?
Agile CRM keeps things simple.
It blends sales, marketing, and service.
It is built for small to mid-sized businesses.
Also, explore our favorite Agile CRM alternatives…
Our Take
Want to streamline your sales and marketing? Agile CRM prefers a free plan for up to 10 users. Experience its powerful features risk-free! Start your free trial today.
Key Benefits
- Budget-friendly: Offers a free plan for up to 10 users.
- Gamification features: Motivate your sales team with points and rewards.
- Built-in telephony: Make and receive calls directly within the platform.
Pricing
Agile CRM has a generous free plan forever! If you need more, here are your options:
- Free: Up to 10 users.
- Starter: $8.99
- Regular: $29.99
- Enterprise: $47.99
Pros
Cons
Feature Comparison
Choosing the right crm system is huge. It can make or break your team’s efficiency and productivity.
Let’s directly compare these two powerful crm applications to see which one fits your business environment better.
1. Low Code Platform and Customization
- Creatio CRM: This platform is built on a strong low code platform. It gives citizen developers the maximum degree of freedom to build applications and automate workflows. You can easily customize fields and processes without deep coding skills. This is why Creatio is considered a platform to automate workflows.
- Agile CRM: Agile CRM offers a good level of customization for basic fields and dashboards. However, it lacks the deep, visual low code platform tools that Creatio CRM provides for extensive business process management.
2. Business Process Management (BPM)
- Creatio CRM: Business process management is the defining part of Creatio CRM. It lets you automate workflows that span across sales, marketing, and service. It helps accelerate sales processes by setting up guided, repeatable industry workflows.
- Agile CRM: Agile CRM offers workflow tools mainly focused on sales and marketing automation. It handles basic workflow automation well but cannot manage the complex, end-to-end business process management found in Creatio CRM.
3. Marketing Automation and Omnichannel Marketing Platform
- Creatio CRM: Marketing Creatio is a powerful omnichannel marketing platform. It allows you to orchestrate customer journey s across all touchpoints. This helps to enhance customer experiences.
- Agile CRM: Agile CRM offers robust marketing automation features for email marketing, lead scoring, and landing pages. It’s a great all in one crm for small and medium businesses focused on digital outreach.
4. Sales Processes and Sales Team Focus
- Creatio CRM: Sales Creatio is designed to accelerate sales processes through guided steps and robust account management. It helps the creatio team manage complex deals easily.
- Agile CRM: Agile CRM focuses on simplifying the sales process for the sales team. It offers a clear sales pipeline view and tools for sales forecasting and sales enablement.
5. Target Business Environment and Scalability
- Creatio CRM: Creatio CRM is best for mid-size to large companies. These businesses need a high ability to build applications and manage complex workflows. It’s designed to handle a sophisticated business environment.
- Agile CRM: Agile CRM is ideal for small businesses and small and medium businesses. It’s a budget-friendly option that delivers core features without the complexity of an enterprise platform.
6. AI and Next-Gen Technology
- Creatio CRM: Creatio CRM uses AI-native technology. This helps you build predictive workflows and crm functions. It features AI assistance to summarize data or even propose campaigns.
- Agile CRM: Agile CRM focuses more on standard marketing automation rules and analytics. Its use of advanced AI is less central compared to Creatio CRM’s low code platform approach.
7. Core CRM Suite vs Specialized Products
- Creatio CRM: Creatio CRM is sold as separate, unified creatio products for sales, marketing, and service. It is highly flexible. This means you can choose what you need.
- Agile CRM: Agile CRM offers an all in one crm suite. This bundle is great for simplicity. You get sales, marketing, and service tools right out of the box.
8. Integrations and Marketplace Add Ons
- Creatio CRM: Creatio CRM has an active marketplace add ons ecosystem. You can easily find apps and connectors to enhance your platform. This helps manage the customer and employee experiences.
- Agile CRM: Agile CRM offers many standard integrations. It connects well with common business apps. However, it doesn’t have the extensive marketplace add ons of Creatio CRM.
9. Pricing and Total Cost of Ownership
- Creatio CRM: Creatio CRM pricing is typically higher. This reflects its deep business process management and low code platform. It targets companies with higher revenue.
- Agile CRM: Agile CRM is known for its great price. It even has a free version. This makes it a cost-effective starter crm solution for businesses counting their money.
What to Look For When Choosing CRM Software?
- Evaluate Scalability and Customization:
- Does the CRM scale from small businesses to enterprise? Creatio CRM is built on a low code platform for deep custom fields and complex workflows and crm, while Agile CRM is simpler.
- Check for the ability to customize without extensive coding. Look for visual no code tools like those in Studio Creatio.
- Assess Total Cost and Value:
- Look beyond the initial pricing. Factor in potential setup fees, training, and ongoing billing for extra users or features.
- Consider the revenue generated by automation. Is the long-term value worth the cost?
- Prioritize User Adoption and Support:
- The best crm solution is the one your employees will actually use. Look for a simple, intuitive site design.
- Check for quality, great support—not just basic mail or a knowledge base, but timely in person or live help.
- Confirm Core Feature Strength:
- Ensure the CRM manages your customer data and customer queries effectively.
- Does it offer strong marketing automation for marketing teams and run advanced marketing campaigns?
- Look at native integrations for ecommerce crm and other core operations.
- Review Vendor Stability and Commitment:
- Research the company’s local presence and reputation (reviews). Look for signs of a strong performer.
- Seek vendors who demonstrate genuine care and a commitment to long lasting relationships.
- Check their history with major clients, such as société générale group or bnp paribas group, if that’s your market.
- Demand Data Access and Transparency:
- Is access to your customer data easy, secure, and communicating transparently?
- Does the site offer clear web engagement tracking and deep analytics?
- Test Implementation and Integrations:
- Look for an easy implementation process and native integrations with tools like Salesforce (if applicable) and linkedin.
- Can you quickly optimize your sales process and order management?
- Evaluate Mobile and Remote Access:
- Can your users access the system from anywhere? This is crucial for sales teams and remote employees.
Final Verdict
For businesses looking for powerful CRM software in 2025, Creatio CRM stands out.
It’s a strong platform for managing customer relations. Its automation saves time.
Creatio handles complex workflows well.
If you need robust CRM software that can grow with your business, it’s a solid choice.
While Agile CRM is good, Creatio offers more features.
It’s better for managing contact information and offers better mobile support.
It’s the right decision to choose whichever best suits you.
More of Creatio CRM
Here’s a brief comparison of Creatio CRM with these software solutions:
- Creatio CRM vs Pipedrive: Creatio CRM offers comprehensive process automation and no-code customization for diverse business workflows, whereas Pipedrive specializes in visual sales pipeline management, simplifying deal tracking.
- Creatio vs GoHighLevel: Creatio is a no-code platform for CRM and business process automation. It helps businesses speed up sales, marketing, and service tasks. GoHighLevel is an all-in-one sales platform and marketing tool. It’s built for marketing agencies and small business owners to grow their own business.
- Creatio CRM vs Keap: Creatio CRM provides extensive sales automation and AI-powered insights for complex processes, while Keap focuses on simplifying contact management, email marketing, and appointments for small businesses.
- Creatio CRM vs ActiveCampaign: Creatio CRM delivers a unified platform for automating sales, service, and marketing processes with deep customization; ActiveCampaign excels in intelligent marketing automation, segmentation, and email campaigns.
- Creatio CRM vs Hubspot: Creatio CRM emphasizes highly customizable workflows and robust process automation, while HubSpot offers a broader, more integrated suite for marketing, sales, and customer service, known for ease of use.
- Creatio CRM vs Clickfunnels: Creatio CRM is a comprehensive CRM focused on managing customer relationships and automating business processes; ClickFunnels is a specialized tool for building sales funnels and optimizing conversions.
- Creatio CRM vs Folk: Creatio CRM provides powerful marketing automation and detailed analytics for complex needs. Folk is a user-friendly, collaborative contact management system best suited for smaller teams.
- Creatio CRM vs Instantly: Creatio CRM offers broad CRM capabilities with robust workflow automation and marketing campaigns, while Instantly focuses specifically on automated cold email outreach and lead nurturing.
- Creatio CRM vs Clickup: Creatio CRM is a dedicated, process-driven CRM platform with strong automation; ClickUp is a versatile work management tool that includes CRM features alongside project and task management.
- Creatio CRM vs Monday CRM: Creatio CRM provides advanced sales and marketing automation with extensive customization, while Monday CRM emphasizes visual workflows and team collaboration, often used for project management.
- Creatio CRM vs Capsule CRM: Creatio CRM offers a robust, scalable platform with comprehensive automation and no-code capabilities. Capsule CRM is a simpler contact management system focused on tracking sales opportunities.
- Creatio CRM vs Insightly: Creatio CRM provides a comprehensive, no-code platform for automating sales, service, and marketing processes; Insightly offers a feature-rich CRM with project management and relationship linking.
- Creatio CRM vs Freshsales CRM: Creatio CRM offers powerful workflow automation and in-depth customization for complex sales operations. At the same time, Freshsales CRM prioritizes an intuitive interface and visual sales pipeline management for sales teams.
- Creatio CRM vs Salesforce: Creatio CRM provides a flexible, process-driven platform with strong no-code customization; Salesforce is an industry-leading, highly scalable, and comprehensive enterprise CRM with a vast app ecosystem.
More of Agile CRM
Here’s a brief comparison of Agile CRM with these software solutions:
- Agile CRM vs Pipedrive: Agile CRM offers a broader range of marketing automation features and a built-in help desk. At the same time, Pipedrive focuses on intuitive visual sales pipeline management for sales teams.
- Agile CRM vs GoHighLevel: Agile CRM is an all-in-one platform with CRM, sales, marketing, and service features. It’s often praised for its free plan and good support for smaller businesses. GoHighLevel is built for marketing agency needs.
- Agile CRM vs Keap: Agile CRM is more affordable and offers a more intuitive interface for core CRM functions. Keap provides powerful marketing automation and e-commerce capabilities with a steeper learning curve.
- Agile CRM vs ActiveCampaign: Agile CRM provides an all-in-one platform with a built-in help desk and telephony, whereas ActiveCampaign excels in advanced marketing automation, segmentation, and detailed analytics.
- Agile CRM vs Hubspot: Agile CRM offers a competitive free plan and strong marketing automation for small businesses, while HubSpot provides a comprehensive, scalable suite of tools for larger enterprises.
- Agile CRM vs Clickfunnels: Agile CRM is an all-encompassing CRM with sales, marketing, and service features; ClickFunnels is a specialized tool for building sales funnels and automating sales processes.
- Agile CRM vs Folk: Agile CRM is a comprehensive suite that includes sales, marketing, and support, while Folk emphasizes simplified, collaborative contact management and organization.
- Agile CRM vs Instantly: Agile CRM provides an all-in-one solution for sales, marketing, and customer service, while Instantly focuses on streamlined cold email outreach and deliverability.
- Agile CRM vs Clickup: Agile CRM is a dedicated CRM solution, while ClickUp is a versatile productivity platform that includes CRM functionalities, project management, and task tracking.
- Agile CRM vs Monday CRM: Agile CRM is an integrated CRM with strong marketing and service automation, whereas Monday CRM offers a highly customizable visual workspace for managing various workflows.
- Agile CRM vs Capsule CRM: Agile CRM provides a comprehensive suite with marketing automation and robust reporting, while Capsule CRM is a simpler contact management and sales pipeline tracking solution.
- Agile CRM vs Insightly: Agile CRM emphasizes extensive automation across sales, marketing, and service, while Insightly offers strong project management capabilities integrated with CRM features.
- Agile CRM vs Freshsales CRM: Agile CRM provides robust marketing automation and a built-in help desk. At the same time, Freshsales CRM excels in sales-focused features like visual pipelines and AI-powered insights.
- Agile CRM vs Salesforce: Agile CRM is an affordable, user-friendly option for small to medium businesses, while Salesforce is an industry-leading, highly customizable enterprise-level CRM with extensive features.
Frequently Asked Questions
Can I easily create custom workflows in Creatio without coding?
Yes, Creatio is a no-code platform. It gives you a high degree of freedom to easily create workflows. You can personalize processes without needing to code.
Does Agile CRM offer automatic lead scoring?
Yes, Agile CRM includes lead scoring. This is automatic and based on user behavior, helping you prioritize leads and focus on the best prospects.
Does Creatio offer call recording and telephony integrations?
Yes, Creatio integrates call recording and telephony. It connects your phone system with your CRM, helping you track communication with your contacts.
Can Agile CRM help with customer support?
Yes, Agile CRM provides customer support tools. It’s designed to be an all-in-one solution that streamlines your support process.
Is Creatio suitable for enterprise-level businesses?
Yes, Creatio is a cloud-based solution designed for enterprise businesses. It helps manage the entire customer journey. Creatio also has a large marketplace of add-ons for added features.
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