Creatio CRM vs Agile CRM: Find Your Best Tool in 2025!

by | Last updated Apr 14, 2025

Winner
Creatio crm logo
9.0
  • No Code Platform
  • Marketing
  • Sales
  • Credit Unions
  • Industries
  • Free trial available
  • Paid Plans from $25/month
Runner Up
agile crm
7.5
  • Contact Management
  • Calendar
  • Documents
  • Qualified Deals
  • Inbox CRM
  • Free plan available
  • Paid Plans from $8.99/month
Creatio crm vs Agile CRM

Juggling customer info and sales tasks can get super confusing.

You’re losing track of leads, and sales are slipping.

Imagine missing out on big deals because your systems aren’t working right.

Frustrating, right? You need something that keeps everything organized and helps you.

Let’s break down Creatio CRM vs Agile CRM. We’ll see which one can help you get your stuff together.

By the end, you’ll know which tool fits your business best. Let’s get started.

Overview

To provide a clear, unbiased comparison, our team dove deep.

We meticulously tested each CRM’s core features, from contact management to sales automation.

This hands-on approach ensures that our insights are practical and reflect real-world use.

Creatio CTA

Creatio empowers businesses with strong automation. See if it is the right fit for your business!

9out of 10

Pricing: It has a free trial. The premium plan starts at $25/month.

Key Features:

  • No-code platform.
  • Workflow automation.
  • Channel communication.
Agile CRM Logo

Agile offers a user-friendly interface. If you need a solid CRM with marketing tools, check it out!

7.5out of 10

Pricing: It has a free plan. The premium plan starts at $8.99/month.

Key Features:

  • Contact Management.
  • Marketing Automation.
  • Helpdesk.

What is Creatio?

Creatio CRM? It’s a platform that wants to automate everything. 

Think of it as a low-code powerhouse.

It aims to streamline sales, marketing, and service.

Creatio CTA
Creatio
9.0

Creatio empowers businesses with strong automation. See if it is the right fit for your business!

Key Benefits

  • 90% workflow automation potential.
  • 360-degree customer view.
  • Boost sales by 30% with AI.
  • Unified omnichannel communication.
  • Adaptable no-code platform.

Pricing

  • Growth: $25/user/month. Basic CRM features for small teams.
  • Enterprise: $55/user/month. Adds marketing automation and advanced customization.
  • Unlimited: $85/user/month. Includes everything plus AI-powered features and premium support.
Creatio Pricing

Pros

  • Powerful automation is impressive.
  • Highly customizable platform.
  • Strong customer data management.
  • Scalability is a major plus.
  • Excellent omnichannel support.

Cons

  • Steep learning curve exists.
  • Pricing is fairly expensive.
  • Initial setup takes time.
  • Can be complex for small teams.

What is Agile?

Agile CRM keeps things simple. It blends sales, marketing, and service.

It is built for small to mid-sized businesses.

Agile CRM Logo
Agile
7.5

Ready to streamline your sales and marketing? Explore Agile CRM’s powerful automation and comprehensive features.

Key Benefits

  • Simplified contact management.
  • Robust marketing automation.
  • Integrated helpdesk system.
  • Affordable for small teams.
  • Track deals with ease.

Pricing

  • Free: Free for 10 users.
  • Starter: $8.99/month
  • Regular: $29.99/month
  • Enterprise: $47.99/month
Agile CRM Pricing

Pros

  • User interface is intuitive.
  • Marketing automation is solid.
  • It is a budget-friendly solution.
  • Contact management is smooth.
  • Helpdesk is well integrated.

Cons

  • Reporting is somewhat basic.
  • Customization is limited.
  • Scalability is a concern.
  • Enterprise features cost more.

Feature Comparison

Let’s compare these CRMs.

We’ll look at key features that will help you pick the right tool.

Contact Management

Creatio’s contact management is deep, giving you a full view of each customer.

Agile CRM keeps it simple, focusing on easy contact tracking.

Workflow Automation

Creatio lets you automate complex workflows and many tasks.

Agile CRM automates basic tasks and is good for simple automation.

Marketing Campaign

Creatio’s campaign tools are strong. You can run big campaigns.

Agile CRM handles smaller campaigns. It’s good for email and social media.

Creatio Studio of Creatio

Communication Capability

Creatio offers omnichannel communication, connecting all channels.

Agile CRM integrates email and telephony, keeping communication streamlined.

Integration and Vendor

Creatio has many integrations and works with many tools and vendors.

Agile CRM also integrates, but it has fewer options.

Schedule and Automation

Creatio helps schedule and automate tasks. You can manage complex schedules.

Agile CRM automates simple schedules. It’s good for basic task management.

Personal Experience with Agile CRM

Robust CRM Solution

Creatio is a complete CRM solution that fits many business needs.

Agile CRM is a simpler CRM solution that’s good for small to medium businesses.

What to Look For When Choosing CRM Software?

  • Scalability: Will it grow with your business? Can it handle increasing data and users?
  • Integration: Does it connect with your existing tools? Will it streamline your current workflows?
  • Customization: Can you tailor it to your exact needs? What does it offer for your industry?
  • Support: Is there reliable customer support? Are there adequate training resources available?
  • Reporting: Does it give you the data you need? Can you easily report it?

Final Verdict

For businesses looking for powerful CRM software in 2025, Creatio CRM stands out.

It’s a strong platform for managing customer relations. Its automation saves time.

Creatio handles complex workflows well.

If you need robust CRM software that can grow with your business, it’s a solid choice.

While Agile CRM is good, Creatio offers more features.

It’s better for managing contact information and offers better mobile support.

It’s the right decision to choose whichever best suits you.

Frequently Asked Questions

Can I easily create custom workflows in Creatio without coding?

Yes, Creatio is a no-code platform. It gives you a high degree of freedom to easily create workflows. You can personalize processes without needing to code.

Does Agile CRM offer automatic lead scoring?

Yes, Agile CRM includes lead scoring. This is automatic and based on user behavior, helping you prioritize leads and focus on the best prospects.

Does Creatio offer call recording and telephony integrations?

Yes, Creatio integrates call recording and telephony. It connects your phone system with your CRM, helping you track communication with your contacts.

Can Agile CRM help with customer support?

Yes, Agile CRM provides customer support tools. It’s designed to be an all-in-one solution that streamlines your support process.

Is Creatio suitable for enterprise-level businesses?

Yes, Creatio is a cloud-based solution designed for enterprise businesses. It helps manage the entire customer journey. Creatio also has large marketplace add-ons for added features.

Fahim Joharder

Fahim Joharder

Author

A tech enthusiast and writer with a passion for AI and software innovations. He simplifies complex topics to help readers stay ahead in the digital world.

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