Picking the right CRM can feel like choosing between two confusing video games, right?
You know you need one, but which one is Freshsales CRM vs Agile CRM?
It’s frustrating to waste time and money on the wrong tool.
Good news! We’re breaking down Freshsales CRM vs Agile CRM to help you make the best choice.
We’ll look at the key features and differences so you can decide which CRM helps you win the game.
Overview
We’ve spent hands-on time exploring Freshsales and Agile CRM, diving into their features and user interfaces.
Our comparison comes from real-world testing, ensuring you get practical insights, not just marketing fluff.
Want to see Freshsales in action? Start your free trial and visit their website and experience more to see the difference!
Pricing: It has a free plan. The premium plan starts at $9/month.
Key Features:
- AI-powered insights
- Built-in phone
- Deal pipeline management
Ready to streamline your sales and marketing? Explore Agile CRM’s powerful automation and comprehensive features.
Pricing: It has a free plan. The premium plan starts at $8.99/month.
Key Features:
- Marketing automation
- Social media integration
- help desk.
What is Freshsales CRM?
So, Freshsales CRM. What’s the deal?
It’s built to help sales teams close more deals.
Think of it as a smart helper. It keeps track of leads and customers.
It also gives you insights to make better sales.
Also, explore our favorite Freshsales CRM alternatives…
Unlock the power of an all-in-one marketing platform. GoHighLevel gives you everything to manage your marketing.
Key Benefits
- Intuitive Interface: Get up and running in minutes; no tech skills required.
- Visual Sales Pipeline: See precisely where your deals stand at a glance.
- Built-in Phone and Email: Connect with customers directly within the platform.
- AI-Powered Insights: Get intelligent recommendations to close more deals.
Pricing
All the plans will be billed annually.
- Growth + 500 Marketing Contacts: $9/user/month.
- Pro + 500 Marketing Contacts: $39/user/month.
- Enterprise + 500 Marketing Contacts: $59/user/month.
Pros
Cons
What is Agile CRM?
Okay, let’s talk Agile CRM.
It’s a bit different.
This tool mixes sales and marketing.
It helps you manage customers. It also helps with email campaigns.
Think of it as an all-in-one tool.
Also, explore our favorite Agile CRM alternatives…
Ready to streamline your sales and marketing? Explore Agile CRM’s powerful automation and comprehensive features.
Key Benefits
- Automation: Automate repetitive tasks like email marketing, follow-ups, and lead nurturing.
- Comprehensive Suite: Offers a complete set of tools, including CRM, marketing automation, and helpdesk features.
- Affordable: Provides competitive pricing plans, especially for smaller businesses.
- Customization: Offers a good level of customization to tailor the platform to your needs.
Pricing
- Free: Up to 10 users.
- Starter: $8.99
- Regular: $29.99
- Enterprise: $47.99
Pros
Cons
Feature Comparison
Let’s examine its core features.
We’ll explain the key differences between these CRM software options, helping you see where agile CRM vs. Freshsales truly matters.
1. Contact Management
- Freshsales CRM: Excellent contact management with a clear, visual layout. Easy to personalize fields and organize customer data.
- Agile CRM: Strong contact organization, including social media profiles. However, the interface can feel a bit crowded.
2. Sales Pipeline
- Freshsales CRM: Visual sales pipeline with drag-and-drop functionality. Clear deal stages and prospect tracking.
- Agile CRM: Agile CRM offers a sales pipeline but is less visually intuitive than Freshsales.
3. Marketing Automation & Engagement
- Freshsales CRM: Focuses on engagement within sales, with email integration and basic automation.
- Agile CRM: Powerful marketing automation, including email campaigns and social media integration. Agile CRM and Freshsales differ here.
4. Customer Service & Ticket System
- Freshsales CRM: This offers a chat feature and integrates with Freshworks customer service tools, but it is primarily sales-focused.
- Agile CRM: Built-in help desk with ticket management, making it strong for customer relationship management.
5. Telephony & Communication
- Freshsales CRM: Integrated telephony with click-to-call and call recording.
- Agile CRM offers telephony integrations, but it’s not as seamless as Freshsales.
6. Analytics & Reporting
- Freshsales CRM: This offers AI-powered analytics and visual reports on sales performance.
- Agile CRM: Provides reporting, but it’s less detailed compared to Freshsales.
7. Project Management and Schedule
- Freshsales CRM: Limited project management capability, focus is sales-focused—essential schedule tools.
- Agile CRM: Some project features, tasks, and scheduling, but less robust than dedicated tools. Lead scoring is a feature that exists within both. However, Agile crm allows for more marketing-based lead scoring.
What to Look For When Choosing CRM Software?
- Scalability: Can it grow with your business?
- Integration: Does it connect with your existing tools?
- Ease of Use: Is it intuitive for your team?
- Mobile Access: Can you access it on the go?
- Customization: Can you tailor it to your specific needs?
- Budget: Is it affordable for small businesses or enterprises?
- Support: Does it have good customer service options?
Final Verdict
So, which one wins in agile CRM vs. fresh sales? For sales-focused teams, Freshsales CRM is our top choice.
It’s simple to use. Its AI helps close deals faster.
If you need strong marketing automation, Agile CRM is good.
However, Freshsales CRM feels more polished and effortless. We’ve spent hours testing both.
We know what works. We think you’ll find that Freshsales CRM helps you grow your business. Trust us, we’ve done the homework.
Ultimately, your pick depends on your needs for a powerful marketing suite.
Agile CRM has its place. But for a clean, sales-driven experience, Freshsales CRM takes the lead.
And remember, trying free trials is always the best way to see which one clicks for you.
More of Freshsales CRM
Here’s a brief comparison of Freshsales CRM with these software solutions:
- Freshsales CRM vs Gohighlevel: Freshsales CRM focuses on AI-driven sales automation and pipeline management, while GoHighLevel is a broader platform offering extensive marketing, sales, and agency automation features.
- Freshsales CRM vs Pipedrive: Freshsales CRM provides a comprehensive sales solution with integrated communication and AI, whereas Pipedrive excels in visual sales pipeline organization and deal tracking.
- Freshsales CRM vs Keap: Freshsales CRM emphasizes intuitive sales management and AI-powered insights; Keap offers powerful sales and marketing automation with a focus on contact management.
- Freshsales CRM vs ActiveCampaign: Freshsales CRM is a dedicated sales CRM with built-in phone and email; ActiveCampaign is strong in marketing automation, email campaigns, and advanced segmentation.
- Freshsales CRM vs Hubspot: Freshsales CRM offers AI-powered sales tools and a quicker setup; HubSpot provides an extensive all-in-one suite covering marketing, sales, and customer service.
- Freshsales CRM vs Clickfunnels: Freshsales CRM is a sales-focused CRM for managing customer interactions, whereas ClickFunnels is a specialized tool for building sales funnels and landing pages.
- Freshsales CRM vs Folk: Freshsales CRM offers a comprehensive sales platform with AI and automation; Folk focuses on simple, collaborative contact management and visual pipeline organization.
- Freshsales CRM vs Instantly: Freshsales CRM is a full-fledged sales CRM with robust features; Instantly is primarily an email outreach and cold email automation tool.
- Freshsales CRM vs ClickUp: Freshsales CRM is designed for streamlining sales processes and managing pipelines; ClickUp is a versatile work OS that encompasses project management, tasks, and CRM functionalities.
- Freshsales CRM vs Monday CRM: Freshsales CRM provides a dedicated sales solution with intelligent insights, while Monday CRM offers highly customizable boards for managing workflows, including CRM.
- Freshsales CRM vs Capsule CRM: Freshsales CRM offers a more robust sales CRM with AI features; Capsule CRM focuses on straightforward contact management and sales opportunity tracking.
- Freshsales CRM vs Insightly: Freshsales CRM is a dedicated sales tool with AI and comprehensive sales automation; Insightly provides a broader CRM experience, including strong project management capabilities.
- Freshsales CRM vs Salesforce: Freshsales CRM offers an intuitive, AI-powered sales platform with competitive pricing; Salesforce is a highly customizable, enterprise-grade CRM with an extensive ecosystem and advanced features.
- Freshsales CRM vs Zendesk: Freshsales CRM focuses on sales automation and pipeline management, while Zendesk is primarily a customer service platform with robust ticketing and support features.
More of Agile CRM
Here’s a brief comparison of Agile CRM with these software solutions:
- Agile CRM vs Gohighlevel: Agile CRM is an all-in-one, affordable CRM with sales, marketing, and service, while GoHighLevel is a comprehensive platform built for marketing agencies with extensive automation and lead generation.
- Agile CRM vs Pipedrive: Agile CRM offers a broader range of marketing automation features and a built-in help desk. At the same time, Pipedrive focuses on intuitive visual sales pipeline management for sales teams.
- Agile CRM vs Keap: Agile CRM is more affordable and offers a more intuitive interface for core CRM functions. Keap provides powerful marketing automation and e-commerce capabilities with a steeper learning curve.
- Agile CRM vs ActiveCampaign: Agile CRM provides an all-in-one platform with a built-in help desk and telephony, whereas ActiveCampaign excels in advanced marketing automation, segmentation, and detailed analytics.
- Agile CRM vs Hubspot: Agile CRM offers a competitive free plan and strong marketing automation for small businesses, while HubSpot provides a comprehensive, scalable suite of tools for larger enterprises.
- Agile CRM vs Clickfunnels: Agile CRM is an all-encompassing CRM with sales, marketing, and service features; ClickFunnels is a specialized tool for building sales funnels and automating sales processes.
- Agile CRM vs Folk: Agile CRM is a comprehensive suite that includes sales, marketing, and support, while Folk emphasizes simplified, collaborative contact management and organization.
- Agile CRM vs Instantly: Agile CRM provides an all-in-one solution for sales, marketing, and customer service, while Instantly focuses on streamlined cold email outreach and deliverability.
- Agile CRM vs Clickup: Agile CRM is a dedicated CRM solution, while ClickUp is a versatile productivity platform that includes CRM functionalities, project management, and task tracking.
- Agile CRM vs Monday CRM: Agile CRM is an integrated CRM with strong marketing and service automation, whereas Monday CRM offers a highly customizable visual workspace for managing various workflows.
- Agile CRM vs Capsule CRM: Agile CRM provides a comprehensive suite with marketing automation and robust reporting, while Capsule CRM is a simpler contact management and sales pipeline tracking solution.
- Agile CRM vs Insightly: Agile CRM emphasizes extensive automation across sales, marketing, and service, while Insightly offers strong project management capabilities integrated with CRM features.
- Agile CRM vs Salesforce: Agile CRM is an affordable, user-friendly option for small to medium businesses, while Salesforce is an industry-leading, highly customizable enterprise-level CRM with extensive features.
Frequently Asked Questions
Is Freshsales CRM better than Agile CRM for small businesses?
For many small businesses focused on sales, FreshsaCRM’s use of an AI feature makes it a strong choice. Agile CRM is better for marketing-heavy businesses.
Does Agile CRM offer free plans?
Agile CRM offers a free plan for up to 10 users, making it a good starting point. However, Freshsales CRM does not have a free plan.
Which CRM has better customer support?
Both offer support, but Freshworks (the company behind Freshsales CRM) is known for its strong customer service. Agile CRM’s supCRM is adequate, but Freshsales has a more extensive support network.
Can I integrate my email marketing with these CRMs?
Yes, both integrate with email marketing tools. Agile CRM has more substantial built-in marketing automation, while Freshsales CRM relies more on integrations.
Which CRM is easier to learn and use?
Freshsales CRM generally has a more intuitive and user-friendly interface. Agile CRM, while powerful, can be a bit more complex to navigate.
