Choosing the right CRM can feel like trying to pick a favorite child – impossible!
But for sales teams, it’s not just a matter of preference; it’s about finding the tool that helps you close deals and grow your business.
Two popular options always seem to top the list: Pipedrive and Agile CRM.
Both promise to streamline your sales process, but which one actually delivers?
In this head-to-head matchup, we’ll break down the key features, pricing, & pros and cons of Pipedrive vs Agile CRM to help your sales team dominate.
Let’s dive in!
Overview
To give you the most accurate comparison, we’ve spent weeks testing both Pipedrive and Agile CRM.
We’ve explored their features, navigated their interfaces, and even run simulated sales scenarios to see how they perform in action.
Now, let’s see how they stack up!
Boost your sales by 28% (like Pipedrive users do!) with their visual pipeline and powerful automation. Start your 14-day free trial today!
Pricing: It has a free plan. Paid plan starts at $14/month
Key Features:
- Visual Sales Pipeline
- Sales Automation
- Integrations (250+)
Join over 10,000 businesses who use Agile CRM to manage sales, marketing, AND customer support – all in one platform!
Pricing: It has a free plan. Premium plan starts at $8.99/month.
Key Features:
- Contact Management
- Marketing Automation
- Helpdesk Features
What is Pipedrive?
Ever feel like your sales process is a messy scribble? Pipedrive helps you clean that up.
It’s a CRM that focuses on making your sales pipeline crystal clear.
Think of it as a visual roadmap for all your deals, from first contact to closed won.
Pipedrive is easy to use, even if you’re not a tech whiz.
It’s designed for sales teams who want a simple way to track deals and improve performance.
Also, explore our favorite Pipedrive alternatives…
Want a CRM that’s laser-focused on sales and easy to use? Pipedrive could be your perfect match. See how it can boost your sales performance!
Key Benefits
- Visual Pipeline: See all your deals in a drag-and-drop interface.
- Powerful Automation: Automate tasks like sending emails and scheduling follow-ups.
- 250+ Integrations: Connect Pipedrive with your favorite tools, like Gmail and Google Calendar.
- Mobile App: Access the sales data on the go.
- Customizable Reports: Track your progress and identify areas for improvement.
Pricing
- Essential: $14/user/month.
- Advanced: $24/user/month.
- Professional: $49/user/month.
- Power: $59/user/month.
- Enterprise: $79/user/month.
Pros
Cons
What is Agile CRM?
Looking for a CRM that does it all? Agile CRM might be your answer.
It’s like a Swiss Army knife for your business.
It handles your sales pipeline and offers marketing automation and customer support features.
This makes it an excellent choice for small businesses that want one platform to manage everything.
Agile CRM is known for its affordability and flexibility, making it a popular alternative to some more prominent players.
Also, explore our favorite Agile CRM alternatives…
Want a CRM that’s laser-focused on sales and easy to use? Pipedrive could be your perfect match. See how it can boost your sales performance!
Key Benefits
- All-in-one solution: Combines sales, marketing, and service features.
- Built-in telephony: Make and receive calls directly from the CRM.
- 360° contact view: See a complete history of every customer interaction.
- Gamification features: Motivate your team with points and badges.
- Extensive customization options: Tailor the CRM to your specific needs.
Pricing
- Free: Up to 10 users.
- Starter: $8.99
- Regular: $29.99
- Enterprise: $47.99
Pros
Cons
Feature Comparison
Ready for a head-to-head battle? Let’s compare Pipedrive and Agile CRM based on seven key features every sales team needs.
This point-by-point comparison will help you decide which CRM is your perfect match.
1. Contact Management
- Both: Excel at customer relationship management by allowing you to store and organize customer data (names, emails, phone numbers, etc.)
- Agile CRM: Offers a 360° contact view for a complete history of customer interactions.
- Pipedrive: Streamlined contact management focuses on essential information for quick access.
2. Pipeline Management
- Pipedrive: Excels with an intuitive visual pipeline for easy drag-and-drop deal management.
- Agile CRM: Provides pipeline management, but the interface could be more user-friendly.
- Winner: Pipedrive for its clear visual representation of deals.
3. Marketing Automation
- Agile CRM: Stronger with features like email marketing, landing pages, web forms, and social media campaign management.
- Pipedrive: Offers basic email automation but needs the comprehensive marketing suite of Agile CRM.
- Winner: Agile CRM for its built-in marketing capabilities.
4. Sales Automation
- Both: automate tasks like email follow-ups and appointments and track emails.
- Agile CRM: Includes automation for lead scoring and deal assignment.
- Pipedrive: Simpler and more user-friendly automation setup.
- Winner: It depends on your needs; Agile CRM for more features, Pipedrive for ease of use.
5. Integrations
- Pipedrive: Extensive library of 250+ integrations with popular business tools.
- Agile CRM: Offers integrations, including a REST API, but with a smaller selection.
- Winner: Pipedrive for its flexibility and a broader range of integrations.
6. Customer Support
- Agile CRM: Excellent support with live chat, email, and phone options, plus a comprehensive knowledge base.
- Pipedrive: Slower support, a less detailed knowledge base, and personalized onboarding for Enterprise users.
- Winner: Agile CRM for its responsive and helpful support.
7. Project Management
- Agile CRM: Includes basic project management features (tasks, assignments, progress tracking).
- Pipedrive: Lacks built-in project management functionality.
- Winner: Agile CRM if you need essential project management within your CRM.
During our testing, we encountered a “verification successful waiting” message on Agile CRM’s site, briefly delaying loading.
The site loaded adequately after a few seconds. We also observed a “ray ID,” potentially indicating server-side issues.
These minor glitches didn’t significantly impact our experience but are worth noting.
What to Look For When Choosing The Right CRM Platform?
- Team size and budget: Consider how many users you need and what you can afford.
- Required features: Prioritize the most essential features to your sales process.
- Ease of use: Choose a CRM your team will enjoy using.
- Scalability: Ensure the CRM can grow with your business.
- Industry-specific needs: Some CRMs cater to specific industries, so choose one that aligns with your business.
- Trial periods: Take the advantage of free trials to test out different CRMs before committing.
- Support quality: Good customer support can be invaluable when you must need help.
- Mobile access: If your sales team is on the go, a mobile app is essential.
- Reporting and analytics: Choose a CRM that provided the insights you need to track performance and make informed decisions.
Final Verdict
So, which CRM comes out on top? For most sales teams, we recommend Pipedrive.
It’s incredibly user-friendly, especially for those new to CRMs.
The visual pipeline makes managing deals a breeze. Plus, it connects with tons of other apps you might already use.
While Agile CRM is a solid choice with its all-in-one approach, it can feel overwhelming.
Pipedrive keeps things simple and focused, which is often what sales reps need to stay organized and close more deals.
We’ve spent years helping businesses like yours find the right tools. Trust us – Pipedrive is a winner!
More of Pipedrive
Here’s a comparison of Pipedrive against other CRM software:
- Pipedrive vs GoHighLevel: Pipedrive focuses on sales pipeline management, offering a clear visual flow, whereas GoHighLevel is an all-in-one platform with broader marketing and sales automation features.
- Pipedrive vs Keap: Pipedrive excels in visual sales pipeline management, while Keap specializes in robust marketing automation, lead scoring, and advanced email sequences.
- Pipedrive vs ActiveCampaign: Pipedrive is a sales-centric CRM with intuitive pipeline visualization, while ActiveCampaign prioritizes marketing automation and customer journey building.
- Pipedrive vs HubSpot: Pipedrive is a more focused sales CRM known for simplicity, while HubSpot offers a comprehensive suite of marketing, sales, and service tools, being more complex.
- Pipedrive vs ClickFunnels: Pipedrive is a sales pipeline CRM, while ClickFunnels primarily focuses on building sales funnels and landing pages, with basic CRM aspects.
- Pipedrive vs Folk: Pipedrive is strong in sales pipeline management, whereas Folk emphasizes simple contact organization and relationship building for smaller teams.
- Pipedrive vs Instantly: Pipedrive focuses on sales deal management, while Instantly specializes in cold email outreach, lead finding, and email automation.
- Pipedrive vs ClickUp: Pipedrive is a dedicated sales CRM that is excellent for pipeline tracking. ClickUp is a versatile work management platform that can also be used as a CRM and offers broader project management.
- Pipedrive vs Monday CRM: Pipedrive is a sales-focused CRM with visual pipelines, whereas Monday CRM is a highly customizable work OS that can be configured for CRM purposes and emphasizes workflow management.
- Pipedrive vs Capsule CRM: Pipedrive focuses on visual sales pipeline management, while Capsule CRM is a simpler, growth-oriented CRM for managing contacts and relationships, often for smaller businesses.
- Pipedrive vs Insightly: Pipedrive specializes in sales pipeline visualization, while Insightly offers a broader CRM solution with project management, marketing automation, and more robust reporting.
- Pipedrive vs Freshsales: Pipedrive offers deep sales pipeline visualization, while Freshsales CRM provides a more complete solution with built-in phone, AI tools, and integrated marketing features.
- Pipedrive vs Salesforce: Pipedrive is user-friendly and sales-focused for SMBs, whereas Salesforce is a highly customizable, enterprise-level CRM with extensive features across sales, service, and marketing.
- Pipedrive vs Zendesk: Pipedrive emphasizes visual sales pipeline management and automation, while Zendesk primarily focuses on customer service and support. It also offers CRM capabilities with built-in communication tools.
More of Agile CRM
Here’s a brief comparison of Agile CRM with these software solutions:
- Agile CRM vs Gohighlevel: Agile CRM is an all-in-one, affordable CRM with sales, marketing, and service, while GoHighLevel is a comprehensive platform built for marketing agencies with extensive automation and lead generation.
- Agile CRM vs Keap: Agile CRM is more affordable and offers a more intuitive interface for core CRM functions. Keap provides powerful marketing automation and e-commerce capabilities with a steeper learning curve.
- Agile CRM vs ActiveCampaign: Agile CRM provides an all-in-one platform with a built-in help desk and telephony, whereas ActiveCampaign excels in advanced marketing automation, segmentation, and detailed analytics.
- Agile CRM vs Hubspot: Agile CRM offers a competitive free plan and strong marketing automation for small businesses, while HubSpot provides a comprehensive, scalable suite of tools for larger enterprises.
- Agile CRM vs Clickfunnels: Agile CRM is an all-encompassing CRM with sales, marketing, and service features; ClickFunnels is a specialized tool for building sales funnels and automating sales processes.
- Agile CRM vs Folk: Agile CRM is a comprehensive suite that includes sales, marketing, and support, while Folk emphasizes simplified, collaborative contact management and organization.
- Agile CRM vs Instantly: Agile CRM provides an all-in-one solution for sales, marketing, and customer service, while Instantly focuses on streamlined cold email outreach and deliverability.
- Agile CRM vs Clickup: Agile CRM is a dedicated CRM solution, while ClickUp is a versatile productivity platform that includes CRM functionalities, project management, and task tracking.
- Agile CRM vs Monday CRM: Agile CRM is an integrated CRM with strong marketing and service automation, whereas Monday CRM offers a highly customizable visual workspace for managing various workflows.
- Agile CRM vs Capsule CRM: Agile CRM provides a comprehensive suite with marketing automation and robust reporting, while Capsule CRM is a simpler contact management and sales pipeline tracking solution.
- Agile CRM vs Insightly: Agile CRM emphasizes extensive automation across sales, marketing, and service, while Insightly offers strong project management capabilities integrated with CRM features.
- Agile CRM vs Freshsales CRM: Agile CRM provides robust marketing automation and a built-in help desk. At the same time, Freshsales CRM excels in sales-focused features like visual pipelines and AI-powered insights.
- Agile CRM vs Salesforce: Agile CRM is an affordable, user-friendly option for small to medium businesses, while Salesforce is an industry-leading, highly customizable enterprise-level CRM with extensive features.
Frequently Asked Questions
Which CRM is more affordable, Pipedrive or Agile CRM?
Agile CRM is generally more affordable, especially since it offers a free plan for up to 10 users. Pipedrive’s pricing is higher, but it provides more advanced features in its paid plans.
Is Pipedrive really easy to use?
Yes, Pipedrive is really known for its user-friendly interface and intuitive design. It’s an excellent choice for businesses new to CRMs or wanting a simple solution.
Does Agile CRM have good customer support?
Agile CRM offers excellent customer support through various options, such as the live chat, email, and phone support. It also has a helpful knowledge base with tutorials.
Can I use Pipedrive and Agile CRM on my phone?
Both CRMs have mobile apps, so you can access your data & manage your sales pipeline on the go. However, Pipedrive’s mobile app is generally considered more user-friendly.
Which CRM is better for marketing automation, Pipedrive or Agile CRM?
Agile CRM is the better choice for marketing automation. It offers you a broader range of features, including email marketing, landing pages, and web forms. Pipedrive’s marketing automation features are more basic.
