Choosing a CRM? It’s tough. You’re stuck.
Copper CRM and Bitrix24 both look good. But which one fits your business?
It’s a big decision. You don’t want to pick the wrong one.
Imagine wasting money. Think of the lost time. Your team gets frustrated.
Customers slip away. You need clear answers.
This article compares Copper CRM vs Bitrix24. We’ll look at their features, prices, and more.
Find out which CRM really wins in 2025. Let’s make your choice easy.
Overview
To give you a real-world view, our team dove deep. We tested both Copper CRM and Bitrix24.
We explored their features, used them for daily tasks, and looked at how they handled real business scenarios.
This comparison comes from hands-on experience.
Want a CRM that seamlessly integrates with your Google apps? Explore Copper?
Pricing: It has a free plan. The premium plan starts at $9/month.
Key Features:
- Google Workspace Integration
- Project Management
- Deal Tracking
Improve team collaboration by 25% with Bitrix24’s integrated tools. Test it out!
Pricing: It has a free trial. The premium plan starts at $49/month.
Key Features:
- Task Management.
- Website Builder.
- Contact Center.
What is Copper CRM?
Copper CRM? It’s all about Google Workspace.
It fits right in. Do you use Gmail?
This CRM works well with it. It helps manage leads.
Keeps your sales organized.
Think of it as a sales tool. It’s built for Google users.
Also, explore our favorite Copper CRM alternatives…
Stop wasting 10 hours a week on manual data entry! Copper CRM software automates your sales process and integrates seamlessly with Google Workspace.
Key Benefits
Copper CRM shines when it comes to simplicity and integration. Here’s what makes it stand out:
- Effortless Google Workspace integration: Manage your contacts, deals, and projects without leaving your Gmail inbox.
- Intuitive interface: Copper is easy to navigate, even for CRM beginners.
- Visual pipeline management: Get a clear view of your sales process and track deals with ease.
- Automated data entry: Copper automatically captures contact information from emails and other interactions, saving time and effort.
Pricing
All the plans will be billed annually.
- Starter: $9/seat/month.
- Basic: $23/seat/month.
- Professional: $59/seat/month.
- Business: $99/seat/month.
Pros
Cons
What is Bitrix24?
Bitrix24? It’s a big toolbox. It has CRM, projects, and more.
Think of it as an all-in-one.
It helps with many business tasks.
You can manage sales and teams.
It even has a website builder.
Also, explore our favorite Bitrix24 alternatives…
Improve team collaboration by 25% with Bitrix24’s integrated tools. Test it out!
Key Benefits
- Free plan for small teams is great.
- Combines CRM, tasks, and communication.
- Improves team collaboration by 25%.
- Task management increases productivity by 20%.
- Contact center enhances customer service.
Pricing
All the plans will be billed annually.
- Basic: $49/organization/month, 5 Users.
- Standard: $87/organization/month, 50 Users.
- Professional: $175/organization/month, 100 Users.
- Enterprise: $350/organization/month, 250 Users.
Pros
Cons
Feature Comparison
Let’s get down to details. Choosing between Bitrix24 vs Copper means looking closely.
We’ll explore key features. This helps you pick the right CRM.
1. Functionality
Copper focuses on sales. It integrates with Google. Bitrix24 offers a broad suite.
It handles CRM, projects, and communication. Bitrix24 has more tools. Copper is simpler.
2. Collaboration
Copper’s collaboration is tied to Google Workspace.
It’s good for shared documents. Bitrix24 has built-in tools.
Chats, video calls, and project groups. Bitrix24 has more robust tools for team collaboration.
3. Ease of Use
Copper wins here. It’s clean and intuitive. Bitrix24 can feel cluttered.
Many tools mean a steeper learning curve. Ease of use favors Copper.
4. Insight
Copper provides good sales reports. You get pipeline views. Bitrix24 gives deeper data.
You see project and communication trends. Insight-wise, Bitrix24 is more comprehensive.
5. Customer Service
Copper offers email and chat support. Bitrix24 has more options.
Phone, email, and knowledge bases. Customer service is stronger with Bitrix24.
6. Live Chat
Bitrix24 has built-in live chat for websites. Copper relies on external tools.
If live chat is essential, Bitrix24 is a better choice.
7. Personalize & Satisfaction
Both let you personalize fields. Bitrix24 allows for more customization of the overall platform.
Based on user reviews, satisfaction is higher with Copper for sales-focused teams and Bitrix24 for those wanting all-in-one tools.
What to Look For in a CRM?
- Integration with existing tools is key.
- Scalability matters for growing businesses.
- Mobile access impacts team flexibility.
- User reviews reveal real-world experiences.
- Data security is non-negotiable.
Final Verdict
So, which one wins?
It depends on you. Copper CRM is great for sales.
It works well with Google and is easy to use. Bitrix24 is big and has many tools.
It’s good for teams wanting everything in one place.
If you need sales, go with Copper. If you want more, try Bitrix24.
We tested both, so we know what works.
Pick the one that fits your business best. You can’t go wrong.
More of Copper CRM
Here’s a brief comparison of Copper CRM with these software solutions:
- Copper CRM vs Gohighlevel: Copper CRM offers deep integration with Google Workspace for streamlined relationship management, while GoHighLevel is a comprehensive marketing automation platform with advanced lead generation.
- Copper CRM vs Pipedrive: Copper CRM excels in Google Workspace integration and contact management, while Pipedrive focuses on visual sales pipeline management for sales-driven organizations.
- Copper CRM vs Keap: Copper CRM provides seamless Google integration for simplified CRM, whereas Keap offers robust sales and marketing automation with extensive features.
- Copper CRM vs ActiveCampaign: Copper CRM offers intuitive Google Workspace integration for managing customer interactions, while ActiveCampaign focuses on advanced marketing automation and detailed customer segmentation.
- Copper CRM vs Hubspot: Copper CRM prioritizes deep Google Workspace integration and ease of use, whereas HubSpot provides a comprehensive suite of marketing, sales, and service tools.
- Copper CRM vs Clickfunnels: Copper CRM is a customer relationship management system, while ClickFunnels is a specialized sales funnel builder designed to generate leads and automate sales.
- Copper CRM vs Folk: Copper CRM offers strong integration with Google Workspace for sales and contact management, while Folk emphasizes simple, collaborative contact organization and customization.
- Copper CRM vs Instantly: Copper CRM provides a full CRM experience with Google Workspace integration, whereas Instantly is primarily an email outreach tool for cold email campaigns.
- Copper CRM vs ClickUp: Copper CRM is a specialized CRM tightly integrated with Google Workspace, while ClickUp is a versatile work management platform that includes CRM functionalities, among many others.
- Copper CRM vs Monday CRM: Copper CRM provides a simple, Google-centric CRM experience, while Monday CRM offers highly customizable visual workflows and robust project management features.
- Copper CRM vs Capsule CRM: Copper CRM offers deep Google Workspace integration and strong sales pipeline features, while Capsule CRM is a simpler contact manager focused on basic sales tracking.
- Copper CRM vs Insightly: Copper CRM focuses on Google Workspace integration and intuitive sales pipelines, while Insightly offers a broader CRM with project management and advanced workflow automation.
- Copper CRM vs Freshsales CRM: Copper CRM provides contextual CRM with visual pipelines and Google integration, while Freshsales CRM offers AI-powered lead scoring, advanced analytics, and integrated communication.
- Copper CRM vs Salesforce: Copper CRM offers a user-friendly solution tightly integrated with Google Workspace. At the same time, Salesforce is a highly customizable and extensive enterprise-level CRM with a vast feature set.
More of Bitrix24
Here’s a brief comparison of Bitrix24 with these software solutions:
- Bitrix24 vs Gohighlevel: Bitrix24 is an all-in-one workspace with CRM, project management, and collaboration tools, while GoHighLevel is a sales and marketing platform emphasizing automation and lead generation.
- Bitrix24 vs Pipedrive: Bitrix24 provides a comprehensive suite including CRM and project management, whereas Pipedrive focuses on intuitive visual sales pipeline management.
- Bitrix24 vs Keap: Bitrix24 offers a wide range of collaboration and CRM features, while Keap excels in marketing automation and detailed sales process management.
- Bitrix24 vs ActiveCampaign: Bitrix24 is an extensive business suite, while ActiveCampaign specializes in advanced marketing automation, email campaigns, and lead nurturing.
- Bitrix24 vs Hubspot: Bitrix24 delivers a vast feature set for business operations, often with a steeper learning curve; HubSpot offers a user-friendly, integrated marketing, sales, and service platform.
- Bitrix24 vs Clickfunnels: Bitrix24 is a comprehensive business management system with CRM; ClickFunnels is primarily a tool for building sales funnels and landing pages.
- Bitrix24 vs Folk: Bitrix24 is an all-encompassing platform for various business functions; Folk is a more focused, collaborative contact management system.
- Bitrix24 vs Instantly: Bitrix24 provides a broad array of business tools, including CRM; Instantly specializes in automated cold email outreach and sales cadences.
- Bitrix24 vs Clickup: Bitrix24 is an integrated platform for CRM, project management, and collaboration; ClickUp is a versatile work management tool with customizable views.
- Bitrix24 vs Monday: Bitrix24 offers a wide-ranging business solution with CRM; Monday CRM provides highly visual and customizable workflows for project and client management.
- Bitrix24 vs Capsule: Bitrix24 is a feature-rich platform with CRM, task management, and collaboration; Capsule CRM is a simpler, more streamlined contact and sales pipeline manager.
- Bitrix24 vs Insightly: Bitrix24 is a comprehensive business suite with robust collaboration and project tools; Insightly is a CRM with integrated project management capabilities, often favored by smaller businesses.
- Bitrix24 vs Freshsales: Bitrix24 offers a wide range of business functions alongside CRM; Freshsales CRM is a sales-focused platform with AI-powered insights for lead and deal management.
- Bitrix24 vs Salesforce: Bitrix24 provides an all-in-one solution for various business sizes, including CRM; Salesforce is a leading, highly customizable, and scalable enterprise-level CRM with extensive capabilities.
Frequently Asked Questions
Which CRM is better for small businesses?
Copper CRM is often better for smaller teams focused on sales. Its simplicity and Google Workspace integration are very useful. Bitrix24 can be overwhelming, but its free plan is a good starting point.
Can I use Bitrix24 and Copper CRM on my mobile phone?
Yes, both offer mobile apps. However, user reviews suggest that Copper CRM’s mobile app is more streamlined for sales tasks. Bitrix24’s app has many features, but it can be complex.
Does Copper CRM integrate with email marketing tools?
Copper integrates well with Google Workspace, including Gmail. For dedicated email marketing, you might need third-party integrations. Bitrix24 has its own built-in email marketing features.
Is Bitrix24 truly free?
Bitrix24 offers a free plan with limited users and features. It’s a good way to try the platform. Paid plans unlock more users and advanced tools.
Which CRM is easier to learn?
Copper CRM is generally considered easier to learn. Its interface is clean and focused on sales. Bitrix24, due to its many features and tools, has a steeper learning curve.
