Choosing a CRM? It’s tough. You’re stuck.
Copper CRM and Bitrix24 both look good. But which one fits your business?
It’s a big decision. You don’t want to pick the wrong one.
Imagine wasting money. Think of the lost time. Your team gets frustrated.
Customers slip away. You need clear answers.
This article compares Copper CRM vs Bitrix24. We’ll look at their features, prices, and more.
Find out which CRM really wins in 2025. Let’s make your choice easy.
Overview
To give you a real-world view, our team dove deep. We tested both Copper CRM and Bitrix24.
We explored their features, used them for daily tasks, and looked at how they handled real business scenarios.
This comparison comes from hands-on experience.
Want a CRM that seamlessly integrates with your Google apps? Explore Copper?
Pricing: It has a free plan. The premium plan starts at $9/month.
Key Features:
- Google Workspace Integration
- Project Management
- Deal Tracking
Improve team collaboration by 25% with Bitrix24’s integrated tools. Test it out!
Pricing: It has a free trial. The premium plan starts at $49/month.
Key Features:
- Task Management.
- Website Builder.
- Contact Center.
What is Copper CRM?
Copper CRM? It’s all about Google Workspace. It fits right in. Do you use Gmail?
This CRM works well with it. It helps manage leads.
Keeps your sales organized. Think of it as a sales tool. It’s built for Google users.
Stop wasting 10 hours a week on manual data entry! Copper CRM software automates your sales process and integrates seamlessly with Google Workspace.
Key Benefits
Copper CRM shines when it comes to simplicity and integration. Here’s what makes it stand out:
- Effortless Google Workspace integration: Manage your contacts, deals, and projects without leaving your Gmail inbox.
- Intuitive interface: Copper is easy to navigate, even for CRM beginners.
- Visual pipeline management: Get a clear view of your sales process and track deals with ease.
- Automated data entry: Copper automatically captures contact information from emails and other interactions, saving time and effort.
Pricing
Copper CRM offers a free trial to get you started. Paid plans are totally based on the number of users and features you need:
- Starter: $9/per seat per month[paid annually]
- Basic: $23/per seat per month[paid annually]
- Professional: $59/per seat per month[paid annually]
- Business: $99/per seat per month[paid annually]
Pros
Cons
What is Bitrix24?
Bitrix24? It’s a big toolbox. It has CRM, projects, and more. Think of it as an all-in-one.
It helps with many business tasks. You can manage sales and teams.
It even has a website builder.
Improve team collaboration by 25% with Bitrix24’s integrated tools. Test it out!
Key Benefits
- Free plan for small teams is great.
- Combines CRM, tasks, and communication.
- Improves team collaboration by 25%.
- Task management increases productivity by 20%.
- Contact center enhances customer service.
Pricing
- Basic ($49/month): 24 GB Storage, 5 Users, collaboration, CRM..
- Standard ($99/month): 100 GB Storage, 50 Users, collaboration, CRM.
- Professional ($199/month): 1024 GB Storage, 100 Users, collaboration, CRM.
- Enterprise($399/month): 3 TB Storage, 250 Users, collaboration, CRM, Drive, Tasks & Projects.
Pros
Cons
Feature Comparison
Let’s get down to details. Choosing between Bitrix24 vs Copper means looking closely.
We’ll explore key features. This helps you pick the right CRM.
Functionality
Copper focuses on sales. It integrates with Google. Bitrix24 offers a broad suite.
It handles CRM, projects, and communication. Bitrix24 has more tools. Copper is simpler.
Collaboration
Copper’s collaboration is tied to Google Workspace.
It’s good for shared documents. Bitrix24 has built-in tools.
Chats, video calls, and project groups. Bitrix24 has more robust tools for team collaboration.
Ease of Use
Copper wins here. It’s clean and intuitive. Bitrix24 can feel cluttered.
Many tools mean a steeper learning curve. Ease of use favors Copper.
Insight
Copper provides good sales reports. You get pipeline views. Bitrix24 gives deeper data.
You see project and communication trends. Insight-wise, Bitrix24 is more comprehensive.
Customer Service
Copper offers email and chat support. Bitrix24 has more options.
Phone, email, and knowledge bases. Customer service is stronger with Bitrix24.
Live Chat
Bitrix24 has built-in live chat for websites. Copper relies on external tools.
If live chat is essential, Bitrix24 is a better choice.
Personalize & Satisfaction
Both let you personalize fields. Bitrix24 allows for more customization of the overall platform.
Based on user reviews, satisfaction is higher with Copper for sales-focused teams and Bitrix24 for those wanting all-in-one tools.
What to Look For in a CRM?
- Integration with existing tools is key.
- Scalability matters for growing businesses.
- Mobile access impacts team flexibility.
- User reviews reveal real-world experiences.
- Data security is non-negotiable.
Final Verdict (Our Pick)
So, which one wins? It depends on you. Copper CRM is great for sales.
It works well with Google and is easy to use. Bitrix24 is big and has many tools.
It’s good for teams wanting everything in one place.
If you need sales, go with Copper. If you want more, try Bitrix24.
We tested both, so we know what works.
Pick the one that fits your business best. You can’t go wrong.
Frequently Asked Questions
Which CRM is better for small businesses?
Copper CRM is often better for smaller teams focused on sales. Its simplicity and Google Workspace integration are very useful. Bitrix24 can be overwhelming, but its free plan is a good starting point.
Can I use Bitrix24 and Copper CRM on my mobile phone?
Yes, both offer mobile apps. However, user reviews suggest that Copper CRM’s mobile app is more streamlined for sales tasks. Bitrix24’s app has many features, but it can be complex.
Does Copper CRM integrate with email marketing tools?
Copper integrates well with Google Workspace, including Gmail. For dedicated email marketing, you might need third-party integrations. Bitrix24 has its own built-in email marketing features.
Is Bitrix24 truly free?
Bitrix24 offers a free plan with limited users and features. It’s a good way to try the platform. Paid plans unlock more users and advanced tools.
Which CRM is easier to learn?
Copper CRM is generally considered easier to learn. Its interface is clean and focused on sales. Bitrix24, due to its many features and tools, has a steeper learning curve.
