Picking the right CRM is tough, right?
You’re stuck between Salesforce vs Copper CRM, and honestly, it isn’t very clear.
Imagine wasting money on a CRM that doesn’t solve your problems.
Don’t worry; we’re going to break down Salesforce vs Copper CRM in simple words.
Let’s find your perfect CRM!
Overview
We’ve put both Salesforce and Copper CRM through their paces.
Our team tested each platform’s features, ease of use, and integration capabilities.
This hands-on experience allows for a direct, practical comparison beyond just surface-level reviews.
Ready to explore the world’s leading CRM? Sign up for a free trial of Salesforce!
Pricing: It has a free plan. The premium plan starts at $25/month.
Key Features:
- Built-in Phone & Email
- AI-Powered Insights
- Deal Management
Want a CRM that seamlessly integrates with your Google apps? Explore Copper?
Pricing: It has a free plan. The premium plan starts at $9/month.
Key Features:
- Google Workspace Integration
- Project Management
- Deal Tracking
What is Salesforce?
Salesforce? Yeah, you’ve probably heard of it.
It’s a big deal in the CRM world.
Think of it as a super-powered tool for managing customers.
It helps businesses track sales, marketing, and customer service. Basically, it keeps everything organized.
Also, explore our favorite Salesforce alternatives…
Ready to see what Salesforce can do for you? Start your free trial today and experience it!
Key Benefits
- Industry leader: Salesforce dominates the CRM market for a reason.
- Highly customizable: Tailor Salesforce to fit your exact needs.
- Massive ecosystem: Integrate with thousands of apps and services.
- Scalable solution: Grow your business without outgrowing your CRM.
Pricing
Salesforce offers a variety of plans to fit your budget:
- Starter Suite: $25/user per month
- Pro Suite: $100/user per month
- Enterprise: $165/user per month
- Unlimited: $330/user per month
- Einstein 1 sales: $500/user per month
Pros
Cons
What is Copper CRM?
Copper CRM? It’s all about simplicity.
It’s built right into Google Workspace.
So, if you live in Gmail, this could be your thing.
It keeps your contacts, emails, and deals organized, all within Google.
Also, explore our favorite Copper CRM alternatives…
Stop wasting 10 hours a week on manual data entry! Copper CRM software automates your sales process and integrates seamlessly with Google Workspace.
Key Benefits
Copper CRM shines when it comes to simplicity and integration. Here’s what makes it stand out:
- Effortless Google Workspace integration: Manage your contacts, deals, and projects without leaving your Gmail inbox.
- Intuitive interface: Copper is easy to navigate, even for CRM beginners.
- Visual pipeline management: Get a clear view of your sales process and track deals with ease.
- Automated data entry: Copper automatically captures contact information from emails and other interactions, saving time and effort.
Pricing
- Starter: $9/seat/month.
- Basic: $23/seat/month.
- Professional: $59/seat/month.
- Business: $99/seat/month.
Pros
Cons
Feature Comparison
Choosing the right CRM solution is crucial.
Let’s delve into a feature-by-feature breakdown of Salesforce versus Copper CRM.
Helping you determine which CRM platform best suits your customer relationship management needs.
1. Integration
- Salesforce: This offers extensive integration capabilities, with thousands of apps on its AppExchange. You can integrate with almost any tool, but setup can be complex.
- Copper CRM: Deeply integrates with Google Suite (formerly G Suite) and works seamlessly with Google Apps, Google Sheets, and directly from your inbox, making it ideal if you like Google.
2. Customization
- Salesforce offers unparalleled customization. You can customize almost every aspect, creating custom reports and workflows. This is great for businesses needing highly tailored solutions.
- Copper CRM: This offers some personalized options but not as extensive. Focuses on simplicity, so less customize options are available.
3. Ease of Use
- Salesforce: Due to its many options, Salesforce can have a steep learning curve. It requires training and potentially dedicated administrators.
- Copper CRM is designed to be easy to use, especially for Google users. Its intuitive design makes it quicker to adopt.
4. Workflow Automation
- Salesforce: Offers powerful workflow automation to streamline processes, improve efficiency, and help you better manage your operations.
- Copper CRM: Provides basic workflow automation, sufficient for smaller teams, but not as advanced as Salesforce.
5. Sales Forecasting
- Salesforce: Strong sales forecasting capabilities, providing accurate insights for strategic planning, and helping you better manage your sales.
- Copper CRM: This offers basic pipeline and forecasting tools but lacks the depth of Salesforce.
6. Customer Support & Success
- Salesforce provides extensive support resources, including training, documentation, and dedicated support teams. Its focus is on customer success.
- Copper CRM: This offers good customer support, but resources are more limited. It focuses more on making the software easy to use, so less support is needed.
7. Email Marketing
- Salesforce: This offers advanced email marketing features via Marketing Cloud, allowing for highly targeted campaigns.
- Copper CRM: This integrates with email marketing tools but does not provide robust email marketing capabilities within the platform itself.
What to Look For When Choosing CRM Software?
- Integration: Does it play well with your existing tools?
- Scalability: Can it grow with your business?
- Ease of Use: Is it intuitive for your team?
- Customization: Can it be tailored to your specific needs?
- Support: Does the vendor offer reliable customer support?
- Mobile Access: Can you access it on the go?
- Reporting: Does it provide meaningful insights?
- Security: How secure is your data?
Final Verdict
So, which one wins? It really depends on your needs.
If you need a super powerful CRM for your business, like Salesforce, and want lots of customization, Salesforce is your choice.
It has tons of CRM features.
But if you live in Google Workspace and want something simple.
Copper CRM is great. It’s easy to use and fits right into your workflow.
Choosing a CRM is a big deal.
We tested both, and we got it. We know what works.
Pick the one that fits how you work best.
More of Salesforce
Here’s a brief comparison of Salesforce with these software solutions:
- Salesforce vs Gohighlevel: Salesforce is an enterprise-level CRM with extensive customization, ideal for large organizations, whereas GoHighLevel offers an all-in-one marketing and sales platform, often favored by small businesses and agencies.
- Salesforce vs Pipedrive: Salesforce is a comprehensive, highly customizable CRM for sales, marketing, and service, while Pipedrive focuses on intuitive visual sales pipeline management for streamlined sales processes.
- Salesforce vs Keap: Salesforce offers a vast, customizable CRM ecosystem for businesses of all sizes; Keap provides integrated sales and marketing automation, particularly strong for smaller firms.
- Salesforce vs ActiveCampaign: Salesforce is a broad, enterprise-grade CRM with powerful sales automation, whereas ActiveCampaign excels in marketing automation, email campaigns, and customer journey visualization.
- Salesforce vs Hubspot: Salesforce emphasizes deep customization and robust reporting for complex business needs, while HubSpot offers an integrated suite of marketing, sales, and service tools with a more user-friendly interface.
- Salesforce vs Clickfunnels: Salesforce is a comprehensive CRM for managing customer relationships and sales; ClickFunnels is specifically designed as a sales funnel builder to guide customers through a conversion path.
- Salesforce vs Folk: Salesforce is a highly scalable, feature-rich CRM for complex operations and large enterprises; Folk provides a simpler, collaborative contact management and relationship-building tool.
- Salesforce vs Instantly: Salesforce is a broad CRM platform that covers various aspects of customer management; Instantly specializes in automated cold email outreach and lead generation for targeted campaigns.
- Salesforce vs ClickUp: Salesforce is a dedicated, powerful CRM for managing customer interactions and sales processes; ClickUp is a versatile work management platform that includes CRM functionalities within its broader project management tools.
- Salesforce vs Monday: Salesforce is a robust CRM with extensive data models for complex workflows across diverse industries; Monday CRM offers highly customizable visual workflows and is often used by companies already on Monday.com for project management.
- Salesforce vs Capsule: Salesforce is an enterprise-grade CRM suitable for large organizations with complex needs; Capsule CRM is a simpler, user-friendly CRM, ideal for small to medium-sized businesses focused on core contact and sales tracking.
- Salesforce vs Insightly: Salesforce provides a comprehensive, highly customizable CRM for diverse business needs; Insightly offers a versatile CRM with integrated project management, often favored by small to mid-sized businesses for its ease of use.
- Salesforce vs Freshsales CRM: Salesforce is a highly customizable and scalable CRM with advanced features for large organizations; Freshsales CRM focuses on AI-driven sales insights and automation for streamlined sales management, often preferred by smaller teams.
More of Copper CRM
Here’s a brief comparison of Copper CRM with these software solutions:
- Copper CRM vs Gohighlevel: Copper CRM offers deep integration with Google Workspace for streamlined relationship management, while GoHighLevel is a comprehensive marketing automation platform with advanced lead generation.
- Copper CRM vs Pipedrive: Copper CRM excels in Google Workspace integration and contact management, while Pipedrive focuses on visual sales pipeline management for sales-driven organizations.
- Copper CRM vs Keap: Copper CRM provides seamless Google integration for simplified CRM, whereas Keap offers robust sales and marketing automation with extensive features.
- Copper CRM vs ActiveCampaign: Copper CRM offers intuitive Google Workspace integration for managing customer interactions, while ActiveCampaign focuses on advanced marketing automation and detailed customer segmentation.
- Copper CRM vs Hubspot: Copper CRM prioritizes deep Google Workspace integration and ease of use, whereas HubSpot provides a comprehensive suite of marketing, sales, and service tools.
- Copper CRM vs Clickfunnels: Copper CRM is a customer relationship management system, while ClickFunnels is a specialized sales funnel builder designed to generate leads and automate sales.
- Copper CRM vs Folk: Copper CRM offers strong integration with Google Workspace for sales and contact management, while Folk emphasizes simple, collaborative contact organization and customization.
- Copper CRM vs Instantly: Copper CRM provides a full CRM experience with Google Workspace integration, whereas Instantly is primarily an email outreach tool for cold email campaigns.
- Copper CRM vs ClickUp: Copper CRM is a specialized CRM tightly integrated with Google Workspace, while ClickUp is a versatile work management platform that includes CRM functionalities, among many others.
- Copper CRM vs Monday CRM: Copper CRM provides a simple, Google-centric CRM experience, while Monday CRM offers highly customizable visual workflows and robust project management features.
- Copper CRM vs Capsule CRM: Copper CRM offers deep Google Workspace integration and strong sales pipeline features, while Capsule CRM is a simpler contact manager focused on basic sales tracking.
- Copper CRM vs Insightly: Copper CRM focuses on Google Workspace integration and intuitive sales pipelines, while Insightly offers a broader CRM with project management and advanced workflow automation.
- Copper CRM vs Freshsales CRM: Copper CRM provides contextual CRM with visual pipelines and Google integration, while Freshsales CRM offers AI-powered lead scoring, advanced analytics, and integrated communication.
Frequently Asked Questions
Which CRM is better for small businesses?
Copper CRM is often better for small businesses. It’s simpler and integrates well with Google Workspace, which many small businesses know and love. It’s also less expensive, making budget management easier. Salesforce is powerful but can be overwhelming for smaller teams.
Can I customize both Salesforce and Copper CRM?
Yes, but Salesforce offers a much greater customization ability. You can tailor almost everything from reports to workflows. Copper CRM has fewer customization options and focuses on simplicity. Choose Salesforce if you need deep customization.
Does Copper CRM manage contact data effectively?
Yes, Copper CRM excels at managing contact data, especially if you use Google Contacts. It seamlessly integrates, keeping your contacts organized. Its strength lies in its tight integration with Google’s ecosystem.
What are some key features that Salesforce offers?
Salesforce offers features like advanced sales forecasting, robust reporting, and extensive marketing tools. It’s designed for scalability and complex business needs, and these features help you efficiently manage customer data.
Which CRM is easier to set up and actually use?
Copper CRM is easy to set up and use, especially if your team is familiar with Google Workspace. Its intuitive interface and seamless integration simplify the process, helping you build your CRM quickly.
