


Feeling overwhelmed trying to pick the right one?
You’re not alone.
Choosing between Folk vs Bitrix24 can feel like decoding a secret language.
Imagine if you could easily find the perfect CRM without wasting hours on research.
This quick comparison breaks down the key differences between folk vs Bitrix24.
Overview
To give you the best comparison, we rolled up our sleeves.
We dove into each platform, testing features and running real-world scenarios.
This hands-on experience lets us deliver a clear, practical look at how folk vs Bitrix24 stack up.

It excels at managing 10,000 contacts and building relationships. It has powerful automation.
Pricing: It has a free trial. The premium plan starts at $20/month.
Key Features:
- Sales pipelines
- Advanced reports
- Android app

Looking for an affordable solution? Bitrix24 offers a robust platform with a wide range of features.
Pricing: It has a free trial. The premium plan starts at $49/month.
Key Features:
- CRM
- Project Management
- Communication Tools
What is Folk?
Folk is a modern CRM. It’s built for teams.
It helps you manage contacts.
It’s easy to use. It’s all about collaboration.
Also, explore our favorite Folk alternatives…

Our Take

It excels at managing 10,000 contacts and building relationships. It has powerful automation that some businesses need.
Key Benefits
- Manage 10,000 contacts.
- Connect five email accounts.
- No warranty mentioned.
Pricing
All the plans will be billed annually.
- Standard: $20/member/month.
- Premium: $40/member/month.

Pros
Cons
What is Bitrix24?
Bitrix24 is more than just a CRM.
It’s a complete business suite that handles sales, projects, and communication.
Think of it as your all-in-one workspace.
Also, explore our favorite Bitrix24 alternatives…

Our Take

Ready to take control of your projects and boost your team’s productivity? Bitrix24 gives you the tools you need to excel at project management, with over 10 million users worldwide.
Key Benefits
- Feature-rich CRM: Manage your contacts, deals, and sales pipeline.
- Integrated project management: Plan, track, and easily collaborate on projects.
- Built-in communication tools: Chat, video conference, and file sharing within the platform.
- Website builder: Create landing pages and websites without any coding.
- Mobile app: Access your work from anywhere, anytime.
Pricing
- Basic: $49/organization/month, 5 Users.
- Standard: $99/organization/month, 50 Users.
- Professional: $199/organization/month, 100 Users.
- Enterprise: $399/organization/month, 250 Users.

Pros
Cons
Feature Comparison
This comparison evaluates Folk, a specialized platform for customer relationship management that helps small businesses nurture real relationships.
Bitrix24 CRM, a vast system emphasizing collaboration tools and communications platform.
This analysis will clarify which solution is the better investment for dedicated relationship tracking versus an integrated platform for managing internal project management and client operations.
1. Core Platform Focus and Goal
- Folk: The primary goal is relationship intelligence and helping users build genuine connections and nurture real relationships across different use cases. It acts as a lightweight folk crm tool focused on the human side of sales to close winning deals.
- Bitrix24: The focus is on providing a comprehensive communications platform and collaboration tools for unlimited users. It aims to be a robust crm tool and social intranet, linking project management and sales management functions.
2. Contact Management and Organization
- Folk: Excels at helping users organize contacts effectively, offering pipeline tracking and features to quickly add contacts via its chrome extension. It is built for personalized contact management and tracking every phone calls and touchpoint with the same person.
- Bitrix24: Provides robust contact management integrated with its internal systems. Its strength is in gathering all customer relationships and communication history across multiple internal and external channels (email, chat, communications tools).
3. Sales Pipeline and Deal Management
- Folk: Provides a simple visual sales pipeline to track deals and help users close winning deals quickly. Its strength is in using personalized communication and set reminders to drive the deal forward.
- Bitrix24: Offers a multi-stage sales funnel and pipeline management system. It supports workflow automation and deep reporting to manage the sales process effectively, often integrated with marketing campaigns.
4. Project Management and Task Organization
- Folk: Features simple project management features to track deals and follow-ups but is not a dedicated project management tools platform. Its core is customer relationship management.
- Bitrix24: Offers a full suite of project management tools, including Kanban boards, Gantt charts, and task management, making it a true hub for both external sales and internal project management.
5. Automation and Workflow
- Folk: Offers simple email automation and tools to set reminders. Automation is minimal and generally focused on assisting individual users and simplifying follow-ups.
- Bitrix24: Provides powerful workflow automation across its entire system, including CRM and project functions. unlimited users can benefit from creating complex automation features to streamline the sales process and internal work.
6. Communication Platform and Collaboration
- Folk: Primarily a CRM for tracking external relationships. It relies on its chrome extension to pull data from Gmail and external sources for internal organization.
- Bitrix24: Built as an integrated communications platform. It includes internal chat, video conferencing, group workspaces, and a built-in user interface for collaboration tools.
7. Marketing Features and Campaigns
- Folk: Provides basic email automation to nurture leads. It is not designed for mass marketing or sophisticated, integrated marketing campaigns.
- Bitrix24: Includes marketing features to manage marketing campaigns and automate lead nurturing. The platform is designed to house the entire marketing and sales cycle within its user interface.
8. Customization and Use Cases
- Folk: Highly flexible for individual use cases and personalized outreach. Users can easily organize contacts and customize views without complex IT intervention.
- Bitrix24: Offers strong customization for both CRM and internal collaboration. It is a highly adaptable crm tool built to serve a wide variety of sales process models and internal communication needs across unlimited users.
9. Pricing and Target Market
- Folk: Targets individuals and small teams who prioritize networking and relationship nurturing. It is a lightweight folk crm solution with predictable, lower-tier pricing.
- Bitrix24: Targets small businesses to large organizations and provides a generous free plan for unlimited users (with feature restrictions). Paid tiers offer enterprise project management and advanced crm features.
What to Look For in CRM Software?
- Scalability: Can the CRM grow with your business?
- Customization: Does it adapt to your specific workflows?
- Integration: Does it connect with your existing tools?
- Mobile Accessibility: Can your team access it on the go?
- Data Security: How well does it protect customer information?
- Training and Onboarding: How easy is it to get started?
- Customer Support Quality: Is help readily available when needed?
- Budget: Does it align with your financial constraints?
- Scalability: Can the CRM grow with your business?
- Customization: Does it adapt to your specific workflows?
- Integration: Does it connect with your existing tools?
- Mobile Accessibility: Can your team access it on the go?
- Data Security: How well does it protect customer information?
Final Verdict
So, which one wins? It depends on your needs.
If you want simple and easy, go with Folk.
It’s great for small teams and quick setups.
But, if you need lots of power and customization, Bitrix24 is the way to go.
It can handle big jobs, but it’s more complex.
We’ve tested both, and we know what works.
Trust our hands-on experience to help you pick the right CRM.


More of Folk
Here’s a brief comparison of Folk with these software solutions:
- Folk vs GoHighLevel: Folk emphasizes collaborative contact organization and ease of use, while GoHighLevel is a comprehensive sales and marketing platform with robust automation and lead generation.
- Folk vs Pipedrive: Folk focuses on user-friendly contact management and customization, whereas Pipedrive excels in visual sales pipeline management for sales-focused teams.
- Folk vs Keap: Folk offers a simple, collaborative interface for contact management, while Keap provides powerful sales and marketing automation with extensive customization.
- Folk vs ActiveCampaign: Folk provides a user-friendly, collaborative contact management system, while ActiveCampaign boasts robust marketing automation, segmentation, and detailed analytics.
- Folk vs Clickfunnels: Folk is a contact management CRM, while ClickFunnels is a sales funnel builder designed for creating landing pages and automating sales processes.
- Folk vs Instantly: Folk focuses on contact management and enrichment; Instantly specializes in automated cold email campaigns and high-volume outbound sales outreach.
- Folk vs ClickUp: Folk is a specialized contact relationship management tool, while ClickUp is an all-in-one workspace that combines project management, task tracking, and CRM features.
- Folk vs Monday: Folk offers a simple, collaborative contact system, while Monday CRM provides highly customizable visual workflows and robust team collaboration.
- Folk vs Capsule: Folk is a modern, customizable CRM for managing contacts; Capsule CRM is a simplified contact manager primarily focused on tracking sales opportunities.
- Folk vs Insightly: Folk is a straightforward collaborative contact management solution; Insightly provides a more robust CRM with advanced sales pipeline and project management features.
- Folk vs Freshsales CRM: Folk focuses on intuitive relationship management and visual pipelines; Freshsales offers a comprehensive CRM with advanced automation and in-depth reporting for sales.
- Folk vs Salesforce: Folk provides a user-friendly CRM for simple relationship management, while Salesforce is a highly customizable, scalable, and complex enterprise-level CRM with extensive features.
- Folk vs Zendesk: Folk prioritizes simple, collaborative contact management for smaller teams, while Zendesk is a comprehensive customer service platform focused on ticketing and support.
More of Bitrix24
Here’s a brief comparison of Bitrix24 with these software solutions:
- Bitrix24 vs Pipedrive: Bitrix24 provides a comprehensive suite including CRM and project management, whereas Pipedrive focuses on intuitive visual sales pipeline management.
- Bitrix24 vs GoHighLevel: Bitrix24 is like a big office suite. It has CRM, but also tools for talking with your team and managing projects. It’s good if you need many things in one place. GoHighLevel is more about sales and marketing.
- Bitrix24 vs Keap: Bitrix24 offers a wide range of collaboration and CRM features, while Keap excels in marketing automation and detailed sales process management.
- Bitrix24 vs ActiveCampaign: Bitrix24 is an extensive business suite, while ActiveCampaign specializes in advanced marketing automation, email campaigns, and lead nurturing.
- Bitrix24 vs Hubspot: Bitrix24 delivers a vast feature set for business operations, often with a steeper learning curve; HubSpot offers a user-friendly, integrated marketing, sales, and service platform.
- Bitrix24 vs Clickfunnels: Bitrix24 is a comprehensive business management system with CRM; ClickFunnels is primarily a tool for building sales funnels and landing pages.
- Bitrix24 vs Folk: Bitrix24 is an all-encompassing platform for various business functions; Folk is a more focused, collaborative contact management system.
- Bitrix24 vs Instantly: Bitrix24 provides a broad array of business tools, including CRM; Instantly specializes in automated cold email outreach and sales cadences.
- Bitrix24 vs Clickup: Bitrix24 is an integrated platform for CRM, project management, and collaboration; ClickUp is a versatile work management tool with customizable views.
- Bitrix24 vs Monday: Bitrix24 offers a wide-ranging business solution with CRM; Monday CRM provides highly visual and customizable workflows for project and client management.
- Bitrix24 vs Capsule: Bitrix24 is a feature-rich platform with CRM, task management, and collaboration; Capsule CRM is a simpler, more streamlined contact and sales pipeline manager.
- Bitrix24 vs Insightly: Bitrix24 is a comprehensive business suite with robust collaboration and project tools; Insightly is a CRM with integrated project management capabilities, often favored by smaller businesses.
- Bitrix24 vs Freshsales: Bitrix24 offers a wide range of business functions alongside CRM; Freshsales CRM is a sales-focused platform with AI-powered insights for lead and deal management.
- Bitrix24 vs Salesforce: Bitrix24 provides an all-in-one solution for various business sizes, including CRM; Salesforce is a leading, highly customizable, and scalable enterprise-level CRM with extensive capabilities.
Frequently Asked Questions
Is Folk better for small businesses?
Yes, Folk is often better for small businesses. Its simple interface and straightforward features make it easy to use without a lot of training. It’s also more cost-effective, which is important for startups and smaller teams.
Can Bitrix24 handle complex workflows?
Absolutely. Bitrix24 excels at handling complex workflows. It offers extensive automation and customizable features, allowing you to design processes that fit your specific business needs. This makes it a powerful crm software option.
Which CRM is easier to learn, Folk or Bitrix24?
Folk is generally easier to learn. Its clean, intuitive design makes it user-friendly. Bitrix24, while powerful, has a steeper learning curve due to its extensive features.
Does Folk integrate with other tools?
Yes, Folk integrates with many common tools. It covers essential integrations, making it easy to connect with your existing apps. However, Bitrix24 offers a much wider range of integrations.
Which CRM offers better pipeline management?
Bitrix24 offers more advanced and customizable pipeline management. Similar to Pipedrive, it can be tailored to your specific sales processes and provides detailed tracking and insights. Folk offers a more basic but still functional pipeline.













