Monday CRM vs Bitrix24: Which is Right for You in 2025?

Choosing the right CRM can feel like navigating a maze, right?

You’re juggling leads, tracking deals, and keeping customers happy. It’s tough!

Two popular options, Monday CRM vs Bitrix24, often pop up, but how do you know which fits your business? 

This comparison breaks down the key differences, helping you make the best choice. 

Overview

We’ve tested Monday CRM and Bitrix24, exploring their features, pricing, and overall user experience.

This comparison is based on our hands-on testing and aims to give you a clear understanding of each platform’s strengths and weaknesses.

What is Monday CRM?

Okay, let’s talk about Monday CRM. It’s a visual platform.

Think of it like a supercharged spreadsheet. You can manage everything from sales to projects.

It’s very customizable. Lots of teams use it.

Also, explore our favorite Monday CRM alternatives…

Key Benefits

• Visual Workflows: See your projects come to life with colorful boards and timelines. It’s like a Kanban board on steroids!
• Easy Collaboration: Share boards with your team, assign tasks, & keep everyone on the same page. No more endless email chains!
• Tons of Integrations: Connect Monday CRM with your favorite apps, such as Gmail, Slack, and Zoom.
• Customizable Templates: Get a head start with pre-built templates for marketing campaigns, content calendars, and more.

Pricing

All the plans will be billed annually.

• Basic: $12/seat/month.
• Standard: $17/seat/month.
• Pro: $28/seat/month.
• Enterprise: Custom Pricing based on your needs.

What is Bitrix24?

Now, let’s examine Bitrix24.

It’s a popular business choice because it’s an all-in-one platform—think CRM, project management, and website builder—packed with features.

Also, explore our favorite Bitrix24 alternatives…

Key Benefits

• Feature-rich CRM: Manage your contacts, deals, and sales pipeline.
• Integrated project management: Plan, track, and easily collaborate on projects.
• Built-in communication tools: Chat, video conference, and file sharing within the platform.
• Website builder: Create landing pages and websites without any coding.
• Mobile app: Access your work from anywhere, anytime.

Pricing

All the plans will be billed annually.

• Basic: $49/organization/month, 5 Users.
• Standard: $87/organization/month, 50 Users.
• Professional: $175/organization/month, 100 Users.
• Enterprise: $350/organization/month, 250 Users.

Feature Comparison

Now, let’s examine how Monday.com (Monday CRM) and Bitrix24 compare feature-by-feature.

This will help you determine which platform best aligns with your business needs.

1. Customer Relationship Management (CRM)

• Monday.com: Offers a highly customizable CRM. You can tailor it to fit your particular sales process. It excels at visual pipeline management and contact management.
• Bitrix24 provides a comprehensive CRM. It includes tools for lead management, sales automation, and marketing campaigns. It is a complete management solution.

2. Task Management

• Monday.com shines with its visual task management. It uses boards and Gantt charts for project tracking and makes it easy to collaborate with your team.
• Bitrix24: Also offers task management. Includes project planning, time tracking, and task dependencies.

3. Integrations

• Monday.com Integrates with many popular apps, helping streamline your workflow. You can easily connect it with the tools you already use.
• Bitrix24: Offers a wide range of integrations. This includes email marketing, social media, and telephony.

4. Customization

• Monday.com: It is incredibly customizable. You can adapt it to your exact business needs, and no coding is required.
• Bitrix24: Offers customization options. However, it can be more complex than Monday.com.

5. Collaboration

• Monday.com: Makes collaboration easy. Teams can work together on projects. They can share updates and files.
• Bitrix24: Provides tools for team collaboration. This includes live chat, video conferencing, and file sharing.

6. Reporting and Forecasting

• Monday.com: Offers robust reporting. You can track progress and forecast sales. It provides insights into your performance.
• Bitrix24: Provides reporting and forecasting features. It offers various reports and analytics.

7. Document Management

• Monday.com: Allows you to manage documents within your workflows. It keeps everything organized.
• Bitrix24: Includes document management features. You can store and share files.

8. Scalability

• Monday.com is scalable. It can grow with your business. It is a cloud-based solution.
• Bitrix24: It is also scalable, offers plans for businesses of all sizes, and is a cloud-based solution.

What to Look for When Choosing CRM Software?

• Industry-Specific Needs: Does the CRM cater to your industry’s unique workflows and regulations?
• Mobile Accessibility: How robust is the mobile app? Can your team manage crucial tasks on the go?
• Training and Support: What level of training and ongoing support is offered? Is it readily available?
• Security: Does the CRM offer robust data security measures? Is your data safe?
• Budget: Consider not just the subscription cost but also implementation and training expenses.
• Trial Period: Take advantage of free trials. Test the software with your team.
• Future Scalability: Will the CRM grow with your business? Can it handle increased data and users?

Final Verdict

So, which CRM comes out on top? For us, monday.com edges out Bitrix24.

Its user-friendly interface is a breath of fresh air. The visual dashboard makes it easy to see what’s happening.

Plus, the ability to customize almost anything is enormous. 

While Bitrix24 offers a lot, it can feel overwhelming. We appreciate Monday.com’s clean, intuitive design.

It’s easy to create templates and use the API.

Ultimately, the best choice depends on your needs. But Monday.com’s balance of power and ease of use make it a winner for most businesses. 

We’ve tested these platforms extensively, so we’re confident in our recommendation.

More of Monday CRM

Here’s a brief comparison of Monday CRM with these software solutions:

• Monday CRM vs Gohighlevel: Monday CRM offers visual project management and team collaboration for diverse workflows. At the same time, GoHighLevel is an all-in-one platform emphasizing sales and marketing automation with lead generation capabilities.
• Monday CRM vs Pipedrive: Monday CRM is a versatile work operating system with robust project and team management. Pipedrive is a sales-focused CRM known for its visual pipeline management and deal-closing features.
• Monday CRM vs Keap: Monday CRM provides highly customizable visual workflows for team collaboration and customer management, while Keap offers powerful sales and marketing automation designed for small businesses.
• Monday CRM vs ActiveCampaign: Monday CRM focuses on visual collaboration and customizable dashboards for project and customer relationship tracking, whereas ActiveCampaign excels in advanced email marketing automation, segmentation, and detailed analytics.
• Monday CRM vs Hubspot: Monday CRM offers a flexible, visual platform for managing projects and customer data, while HubSpot provides a comprehensive suite of marketing, sales, and customer service tools.
• Monday CRM vs Clickfunnels: Monday CRM is a flexible work OS with strong CRM capabilities; ClickFunnels is primarily a sales funnel builder for creating landing pages and automating sales conversion processes.
• Monday CRM vs Folk: Monday CRM provides highly customizable visual workflows and collaboration for diverse teams; Folk focuses on intuitive, collaborative contact management and enrichment with a simple interface.
• Monday CRM vs Instantly: Monday CRM is a flexible work OS with CRM functionalities for visual pipeline management; Instantly specializes in automated cold email outreach and high-volume lead generation.
• Monday CRM vs ClickUp: Monday CRM prioritizes visual and user-friendly project and work management; ClickUp is an all-in-one productivity platform offering extensive features for task management, CRM, and more.
• Monday CRM vs Capsule CRM: Monday CRM provides extensive customization for workflows and projects, integrating CRM functionalities; Capsule CRM is a simpler, more affordable contact manager primarily focused on sales tracking.
• Monday CRM vs Insightly: Monday CRM offers a highly customizable platform for managing projects and customer relationships, whereas Insightly provides a more traditional CRM with integrated project management.
• Monday CRM vs Freshsales CRM: Monday CRM is a versatile work OS with CRM features for customizable tracking. At the same time, Freshsales CRM is a dedicated sales CRM with AI-powered lead management and automation.
• Monday CRM vs Salesforce: Monday CRM offers a flexible, visual, and highly customizable platform for various business needs; Salesforce is an enterprise-level CRM with extensive, deep features for complex sales and marketing operations.
• Monday CRM vs Zendesk: Monday CRM excels in visual project management and team collaboration for sales and other functions. At the same time, Zendesk is a specialized customer service platform focused on ticketing and support.

More of Bitrix24

Here’s a brief comparison of Bitrix24 with these software solutions:

• Bitrix24 vs Gohighlevel: Bitrix24 is an all-in-one workspace with CRM, project management, and collaboration tools, while GoHighLevel is a sales and marketing platform emphasizing automation and lead generation.
• Bitrix24 vs Pipedrive: Bitrix24 provides a comprehensive suite including CRM and project management, whereas Pipedrive focuses on intuitive visual sales pipeline management.
• Bitrix24 vs Keap: Bitrix24 offers a wide range of collaboration and CRM features, while Keap excels in marketing automation and detailed sales process management.
• Bitrix24 vs ActiveCampaign: Bitrix24 is an extensive business suite, while ActiveCampaign specializes in advanced marketing automation, email campaigns, and lead nurturing.
• Bitrix24 vs Hubspot: Bitrix24 delivers a vast feature set for business operations, often with a steeper learning curve; HubSpot offers a user-friendly, integrated marketing, sales, and service platform.
• Bitrix24 vs Clickfunnels: Bitrix24 is a comprehensive business management system with CRM; ClickFunnels is primarily a tool for building sales funnels and landing pages.
• Bitrix24 vs Folk: Bitrix24 is an all-encompassing platform for various business functions; Folk is a more focused, collaborative contact management system.
• Bitrix24 vs Instantly: Bitrix24 provides a broad array of business tools, including CRM; Instantly specializes in automated cold email outreach and sales cadences.
• Bitrix24 vs Clickup: Bitrix24 is an integrated platform for CRM, project management, and collaboration; ClickUp is a versatile work management tool with customizable views.
• Bitrix24 vs Capsule: Bitrix24 is a feature-rich platform with CRM, task management, and collaboration; Capsule CRM is a simpler, more streamlined contact and sales pipeline manager.
• Bitrix24 vs Insightly: Bitrix24 is a comprehensive business suite with robust collaboration and project tools; Insightly is a CRM with integrated project management capabilities, often favored by smaller businesses.
• Bitrix24 vs Freshsales: Bitrix24 offers a wide range of business functions alongside CRM; Freshsales CRM is a sales-focused platform with AI-powered insights for lead and deal management.
• Bitrix24 vs Salesforce: Bitrix24 provides an all-in-one solution for various business sizes, including CRM; Salesforce is a leading, highly customizable, and scalable enterprise-level CRM with extensive capabilities.

Frequently Asked Questions