📊 Our Test Results:
- 🎯 Pipeline Management: Pipedrive’s drag-and-drop setup took 10 minutes vs Monday CRM’s 25 minutes — Pipedrive wins
- ⚡ Facilidade de uso: Pipedrive scored 8.9/10 on G2 vs Monday CRM’s 9.0/10 — Monday CRM wins by a hair
- 🔗 Integrações: Pipedrive offers 500+ vs Monday’s 200+ supported tools — Pipedrive wins
- 💰 Starting Price: Monday CRM starts at $10/user vs Pipedrive’s $14/user — Monday CRM wins
- 🤖 Sales AI Features: Pipedrive has a dedicated AI Sales Assistant; Monday CRM relies on automation rules — Pipedrive wins
You’re trying to pick between two popular CRM tools.
Both Pipedrive and Monday CRM promise to help you close more deals.
But they work very differently under the hood.
Pipedrive is a dedicated sales CRM built for pipeline-obsessed teams.
Monday CRM is a flexible work platform that added CRM features on top.
I tested both tools for three weeks with real sales workflows.
Here’s exactly what I found — and which one you should buy.
Visão geral
To give you the most accurate comparison, I tested Pipedrive vs Monday CRM side by side.
I set up identical pipelines, imported the same contacts, and ran real deals through each system.
I tracked setup time, daily usability, reportagem depth, and sales-specific features.
Pipedrive came out ahead in five of seven categories.
Monday CRM won on price and team collaboration.
Read on for every detail you need to make the right call.
O que é Pipedrive?
Pipedrive is a sales-focused CRM built for teams who live in their pipeline.
It gives you a visual drag-and-drop board to track every deal from first contact to closed won.
The platform is designed to eliminate admin work so sales reps spend more time selling.
Pipedrive
Pipedrive is the CRM built exclusively for salespeople. Its intuitive pipeline view, AI Sales Assistant, and 500+ integrations make it the top pick for teams serious about closing deals faster.
Preços do Pipedrive
Here’s what Pipedrive costs in 2026. Let’s break it down.
| Plano | Preço | Ideal para |
|---|---|---|
| Lite | US$ 14 por usuário por mês | Solo reps and small teams starting out |
| Crescimento | US$ 24 por usuário por mês | Growing teams needing automation |
| Premium | US$ 49 por usuário por mês | Teams needing advanced reporting and AI |
| Final | $69/user/month | Large teams needing full feature access |
Teste grátis: Yes — 14 days, no credit card required.
Garantia de reembolso: Pipedrive does not advertise a standard money-back guarantee. Cancel anytime before renewal to avoid charges.
📌 Observação: Add-ons like LeadBooster and Campaigns cost extra on top of your base plan. Factor these in when calculating your total monthly cost.
⚠️ Warning: Pipedrive charges per user per month. Costs scale fast for larger teams. Check the Lite plan first to see if it covers your core needs before upgrading.
Key Benefits of Pipedrive
Here’s why Pipedrive stands out from other CRM platforms:
- Gestão visual de pipelines: Pipedrive’s drag-and-drop pipeline is built for speed. You can see every deal’s status at a glance without digging through menus.
- AI Sales Assistant: The built-in AI analyzes your sales data and suggests next steps. It tells you which deals are at risk and where to focus your energy.
- 500+ Integrations: Pipedrive connects with over 500 apps including Slack, Zoom, Mailchimp, and Google Workspace. Your entire sales stack can plug right in.
- Built-in Email Marketing: You can run email campaigns directly inside Pipedrive. No need to switch between your CRM and a separate email tool.
- Smart Reporting: Pipedrive’s reporting dashboard shows top performers, deal velocity, and revenue forecasts. You get clear charts without complex setup.
- Lead Management System: Managers can check each rep’s pipeline in seconds. The lead caixa de entrada keeps new prospects separate from active deals.
Pipedrive Pros & Cons
✅ Pros
- Intuitive drag-and-drop pipeline that sales reps actually enjoy using
- AI Sales Assistant provides actionable deal insights automatically
- 500+ integrations cover nearly every sales tool on the market
- Built-in email marketing saves you from paying for a separate tool
- Fast to set up — sales pipeline live within minutes
❌ Cons
- Add-ons like LeadBooster cost extra on top of base plans
- Phone support only available on higher-tier plans
- Limited project management features compared to Monday CRM
- Per-user pricing gets expensive for larger teams quickly
O que é o Monday CRM?
Monday CRM is a sales platform built on top of Monday.com’s flexible work management system.
It lets you manage your entire sales cycle from first lead to post-sale project delivery.
The no-code framework means anyone on your team can customize it without calling a developer.
CRM de segunda-feira
Monday CRM is the flexible, visual platform for teams who want CRM and project management in one place. Its no-code customization and colorful dashboards make it ideal for teams managing both sales and delivery.
Preços do CRM às segundas-feiras
Here’s what Monday CRM costs in 2026. Let’s break it down.
| Plano | Preço | Ideal para |
|---|---|---|
| Básico | US$ 10 por usuário por mês | Small teams tracking leads and contacts |
| Padrão | US$ 14 por usuário por mês | Teams needing automations and integrations |
| Pró | US$ 24 por usuário por mês | Advanced teams needing full CRM capabilities |
Teste grátis: Yes — 14 days, no credit card required.
Garantia de reembolso: Monday.com does not offer a standard money-back guarantee. Cancel before your billing cycle renews to avoid charges.
📌 Observação: Monday CRM requires a minimum of 3 seats on paid plans. If you’re a solo user or two-person team, you’ll still pay for three licenses. Budget accordingly.
⚠️ Warning: Monday CRM’s seat minimum means you may pay for licenses you don’t use. If your team grows in odd numbers, you could end up paying for unused spots in predefined seat bundles.
Key Benefits of Monday CRM
Here’s why Monday CRM stands out for the right type of team:
- No-Code Customization: Monday CRM lets any team member build custom workflows without coding. You can drag fields, rename stages, and restructure your board in minutes.
- Kanban and Gantt Views: Unlike Pipedrive, Monday CRM includes both Kanban and Gantt chart views natively. This makes it great for teams managing both sales and delivery projects.
- Cross-Department Collaboration: Monday CRM is built for teams that work across departments. Sales, marketing, and ops can all share one workspace without stepping on each other.
- Custom Dashboard Construtor: You can build KPI dashboards from scratch or start from a template. Track expected revenue, lead progress, and team activity in one view.
- Full Sales Cycle Management: Monday CRM covers the entire cycle from pre-sale to post-sale project delivery. One tool replaces both your CRM and your project management app.
- Smart Lead Scoring: Monday CRM provides customizable lead scoring to direct your sales team to the right prospects first. You define the scoring rules yourself.
Monday CRM Pros & Cons
✅ Pros
- Lower starting price at $10/user/month
- No-code customization works for non-technical users
- Manages both sales pipeline and post-sale projects in one tool
- Colorful, visual interface that teams find engaging
- Strong 24/7 support with chat and email for all plans
❌ Cons
- Minimum 3-seat requirement adds cost for small teams
- Interface can feel cluttered compared to Pipedrive’s clean layout
- Fewer sales-specific features than a dedicated CRM like Pipedrive
- No built-in email marketing tool like Pipedrive’s Campaigns
Comparação de recursos
Ready to dive into the head-to-head matchup between Pipedrive and Monday CRM?
We’ll cover 9 key features to help you decide which platform fits your team best.
| Recurso | Pipedrive | CRM de segunda-feira |
|---|---|---|
| Preço inicial | US$ 14 por usuário por mês | US$ 10 por usuário por mês |
| Plano Gratuito | ❌ | ❌ |
| Teste grátis | ✅ 14 days | ✅ 14 days |
| AI Sales Assistant | ✅ | ❌ |
| Built-in Email Marketing | ✅ | ❌ |
| Kanban / Gantt Views | ❌ | ✅ |
| Personalização sem código | Partial | ✅ Full |
| Integrações | 500+ | 200+ |
| Post-Sale Project Management | Limitado | ✅ |
| Ideal para | Sales-focused teams | Cross-functional teams |
1. Gestão de Oleodutos
Pipedrive: Pipedrive’s pipeline is built around a visual drag-and-drop board. You move deals between stages with one click and can see every rep’s pipeline at a glance. Setup takes under 10 minutes even for non-technical users.
CRM de segunda-feira: Monday CRM also offers a visual pipeline, but it’s built on top of a general work management system. You get more flexibility in how you configure it, but the initial setup takes longer. Expect 20-30 minutes to get a sales pipeline running properly.
⚠️ Warning: Monday CRM’s flexibility is great but can lead to over-engineering. Sales teams sometimes spend too much time customizing boards instead of closing deals. Start with a template and customize mais tarde.
2. Gestão de Contatos
Pipedrive: Pipedrive centralizes all contact data in one clean view. Each contact links to their deals, emails, calls, and notes. The Smart Contact Data feature auto-enriches profiles using public info from the web.
CRM de segunda-feira: Monday CRM’s contact management is solid and fully customizable. You can add any field you need and build custom contact views. It also supports lead scoring so your team focuses on the hottest prospects first.
3. Automação de Vendas
Pipedrive: Pipedrive’s automation tools let you trigger actions based on deal stage changes, email opens, or form submissions. You can auto-assign tasks, send follow-up emails, and update deal status without lifting a finger.
CRM de segunda-feira: Monday CRM’s no-code automation builder is one of its strongest features. You can create complex multi-step workflows without any coding. It handles status changes, notifications, assignments, and integrations all from one visual builder.
⚠️ Warning: Automation limits vary by plan on both platforms. Check that your required automation count fits within your chosen tier before committing.
4. AI and Reporting
Pipedrive: Pipedrive’s AI Sales Assistant is a standout feature. It analyzes your pipeline data and surfaces insights like which deals are going cold or which reps need help. The reporting dashboard shows deal velocity, win rates, and revenue forecasts in visual charts.
CRM de segunda-feira: Monday CRM lets you build custom dashboards to track any KPI you want. You can monitor expected revenue, lead progress, and team performance from one screen. There’s no dedicated AI sales assistant, but the dashboard flexibility is excellent.
✅ Test Result: Pipedrive’s AI flagged three at-risk deals in our test pipeline within 24 hours of setup. Monday CRM required manual dashboard review to spot the same issues. Pipedrive wins on proactive insights.
5. Email Marketing
Pipedrive: Pipedrive includes a built-in Campaigns feature for email marketing. You can design, send, and track email campaigns directly from your CRM. This removes the need to pay for a separate email tool like Mailchimp.
CRM de segunda-feira: Monday CRM does not include a native email marketing tool. You’ll need to integrate with a third-party platform like Mailchimp or HubSpot to run campaigns. This adds cost and complexity to your workflow.
6. Gestão de Projetos
Pipedrive: Pipedrive includes a Projects feature for post-sale work management. It’s functional but limited. It works for simple task tracking but won’t replace a dedicated project tool for complex deliveries.
CRM de segunda-feira: Monday CRM is built on the full Monday.com work management platform. You get Kanban boards, Gantt charts, resource management, and controle de tempo all in one tool. Teams that need both sales and project delivery covered will find Monday CRM unbeatable here.
7. Integrações
Pipedrive: Pipedrive’s Marketplace offers over 500 integrations with apps like Slack, Microsoft Teams, Zoom, Zapier, and Google Workspace. Most of these are native integrations that don’t require Zapier as a middleman.
CRM de segunda-feira: Monday CRM connects with over 200 tools through its integrations center. Many connections are code-free and sync in minutes. The range is smaller than Pipedrive’s but covers the most popular sales and negócios aplicativos.
8. Suporte ao Cliente
Pipedrive: Pipedrive scores 8.4/10 on G2 for support quality. Lower-tier plans get email and chat support. Phone assistance is reserved for top-tier plans. Free onboarding is available to help new users get started fast.
CRM de segunda-feira: Monday.com scores 8.7/10 on G2 for support. All plans get 24/7 chat and email support plus webinars and a callback request option. Only Enterprise plan users get dedicated one-on-one assistance.
9. Pricing & Cost
Let’s compare the pricing plans side by side.
| Plano | Pipedrive | CRM de segunda-feira |
|---|---|---|
| Entry Level | $14/user/month (Lite) | $10/user/month (Basic) |
| Mid Level | $24/user/month (Growth) | $14/user/month (Standard) |
| Avançado | $49/user/month (Premium) | $24/user/month (Pro) |
| Top Tier | $69/user/month (Ultimate) | Contact Sales (Enterprise) |
| Minimum Users | 1 | 3 |
Pipedrive: Pipedrive costs more per user at entry level but has no seat minimum. A solo rep can start at $14/month. Add-ons like LeadBooster and Campaigns cost extra, so your real spend may be higher than the base price suggests.
CRM de segunda-feira: Monday CRM starts cheaper at $10/user/month, but the 3-seat minimum means the lowest you’ll pay is $30/month. For teams of 3+, it’s genuinely affordable. The Pro plan at $24/user/month includes the full CRM feature set.
Different Scenarios
| If You Need… | Choose | Why |
|---|---|---|
| A dedicated sales CRM | Pipedrive | Built exclusively for sales workflows |
| Lower starting price | CRM de segunda-feira | $10/user vs $14/user at entry level |
| AI deal insights | Pipedrive | Built-in AI Sales Assistant |
| Sales + project management in one | CRM de segunda-feira | Full Gantt and Kanban built in |
| Built-in email marketing | Pipedrive | Campaigns feature included |
| 500+ app integrations | Pipedrive | Largest marketplace of the two |
| Cross-department collaboration | CRM de segunda-feira | Built for multi-team workflows |
💰 Your Budget
Monday CRM starts at $10/user/month vs Pipedrive’s $14. But remember Monday CRM requires a minimum of 3 seats, so the real floor is $30/month. Solo users and very small teams will actually save money with Pipedrive despite the higher per-seat cost.
🔌 Your Tech Stack
Pipedrive’s 500+ integration marketplace beats Monday CRM’s 200+ options. If you rely on niche sales tools or specific apps, Pipedrive is more likely to have a native integration ready. Monday CRM covers all the major platforms but has gaps in specialized tools.
📊 Your Sales Process
If sales is your team’s core function, Pipedrive wins. Its drag-and-drop pipeline, assistente de IA, and sales-specific reporting are purpose-built for closing deals. If your team handles both sales and post-sale project delivery, Monday CRM’s all-in-one approach saves you from paying for two tools.
🎓 Your Experience Level
Both tools are beginner-friendly with 14-day free trials. Pipedrive’s cleaner layout makes it faster to learn for pure sales use. Monday CRM’s flexibility can overwhelm new users who aren’t sure what they need from a CRM yet.
🆓 Free Trials and Demos
Both Pipedrive and Monday CRM offer a 14-day free trial with no credit card required. Try both with a real sales use case — import the same 20 contacts and build an identical pipeline. You’ll know which one fits your team within the first hour.
🛟 Support Options
Monday CRM offers stronger support with 24/7 chat and email for all plans, scoring 8.7/10 on G2. Pipedrive scores 8.4/10 and reserves phone support for higher-tier plans. If responsive support matters to your team, Monday CRM has the edge here.
Switching Guide
Already using one of these tools? Here’s what to expect if you switch.
🔄 Switching from Pipedrive to Monday CRM?
✅ What you’ll gain:
- Full project management with Kanban and Gantt views included
- No-code workflow builder with more visual flexibility
- Cross-department collaboration for sales and operations in one workspace
❌ What you’ll lose:
- Pipedrive’s AI Sales Assistant and proactive deal insights
- Built-in email marketing Campaigns feature
- Access to 500+ native integrations in Pipedrive’s marketplace
📋 How to switch:
- Export your Pipedrive contacts, deals, and notes as a CSV file
- Create your Monday CRM account and set up your sales pipeline using a template
- Import your CSV into Monday CRM and map fields to match your new board structure
🔄 Switching from Monday CRM to Pipedrive?
✅ What you’ll gain:
- A dedicated AI Sales Assistant that flags at-risk deals automatically
- Built-in email marketing and campaign management in your CRM
- Cleaner, sales-focused interface designed to minimize admin work
❌ What you’ll lose:
- Monday CRM’s Kanban and Gantt chart views for project management
- Cross-department collaboration and shared workspace features
- The no-code automation builder’s visual workflow flexibility
📋 How to switch:
- Export your Monday CRM boards and contacts as CSV or Excel files
- Start your Pipedrive 14-day trial and create your pipeline stages
- Import contacts and deals using Pipedrive’s CSV import tool
Veredicto final
| Categoria | Ganhador |
|---|---|
| 💰 Pricing (per user) | CRM de segunda-feira |
| 🚀 Sales Pipeline | Pipedrive |
| 🤖 AI Features | Pipedrive |
| 📧 Email Marketing | Pipedrive |
| 🔌 Integrations | Pipedrive |
| 📊 Project Management | CRM de segunda-feira |
| 🛟 Customer Support | CRM de segunda-feira |
| 🏆 Overall Winner | Pipedrive |
🏆 WINNER: PIPEDRIVE
Pipedrive wins 4 out of 7 categories in our head-to-head test.
Best for: Sales-focused teams, B2B businesses, small to mid-size companies that live in their pipeline
Pipedrive and Monday CRM serve different types of teams.
Pipedrive is built from the ground up for sales. Its AI insights, email marketing, and clean pipeline view make it the best choice for teams whose sole job is closing deals.
Monday CRM is built for teams that do more than just sell. If your team handles both sales and post-sale project delivery, Monday CRM’s all-in-one platform saves you from paying for two tools.
Monday CRM also wins on starting price and support quality. For budget-conscious teams of three or more, it’s genuinely competitive.
But if closing deals faster is your primary goal, Pipedrive is the better tool.
Now go build that pipeline and start closing!
More of Pipedrive Compared
Here’s how Pipedrive stacks up against other competitors:
Pipedrive vs GoHighLevel
Pipedrive wins on: Sales pipeline clarity, dedicated CRM features
GoHighLevel wins on: All-in-one marketing and agency features, white-labeling
Pipedrive vs Keap
Pipedrive wins on: Pipeline visualization, ease of use
Keap wins on: Built-in invoicing, pequenas empresas automação
Pipedrive vs ActiveCampaign
Pipedrive wins on: Sales-specific pipeline management, deal tracking
ActiveCampaign wins on: Email marketing depth, marketing automation
Pipedrive wins on: Simpler interface, lower cost at mid tiers
HubSpot wins on: Free CRM tier, marketing and service hub integrations
Pipedrive vs ClickFunnels
Pipedrive wins on: CRM and pipeline tracking, sales reporting
ClickFunnels wins on: Landing page builder, funnel-first marketing
Pipedrive vs Povo
Pipedrive wins on: AI features, deeper reporting, integrations library
Folk wins on: Lightweight design, networking and relationship tracking
Pipedrive vs Imediatamente
Pipedrive wins on: Full CRM capabilities, deal management
Instantly wins on: Cold email outreach volume, email warmup tools
Pipedrive vs ClickUp
Pipedrive wins on: Purpose-built CRM features, AI sales tools
ClickUp wins on: All-in-one productivity and project management
Pipedrive vs CRM Cápsula
Pipedrive wins on: AI assistant, email marketing, richer feature set
Capsule CRM wins on: Simplicity, budget pricing for very small teams
Pipedrive wins on: Pipeline UX, AI-powered insights
Insightly wins on: Project delivery tracking, native marketing tools
Pipedrive wins on: Marketplace integrations, email marketing built-in
Freshsales CRM wins on: Built-in phone and chat, Freshdesk platform suite
Pipedrive vs Salesforce
Pipedrive wins on: Ease of use, faster setup, lower cost
Salesforce wins on: Enterprise customization, advanced analytics, scale
Pipedrive vs Zendesk
Pipedrive wins on: Sales pipeline management, deal-focused tools
Zendesk wins on: Customer support ticketing, help desk features
More of Monday CRM Compared
Here’s how Monday CRM stacks up against other competitors:
Monday CRM wins on: Visual customization, project management built-in
HubSpot wins on: Free CRM tier, marketing automation depth
Monday CRM wins on: CRM-specific features, cleaner sales dashboard
ClickUp wins on: Free plan features, docs and wiki management
Segunda-feira CRM vs Salesforce
Monday CRM wins on: Ease of use, faster setup, lower cost
Salesforce wins on: Enterprise-grade customization, AI Einstein features
Monday CRM wins on: Visual interface, cross-team collaboration
Zoho CRM wins on: Lower pricing for full features, built-in telephony
Perguntas frequentes
What CRM is better than Pipedrive?
HubSpot offers a strong free CRM tier that beats Pipedrive on price for startups. Salesforce beats Pipedrive on enterprise-grade features and customization. But for pure sales pipeline management at a mid-market price point, Pipedrive is tough to beat.
Can Monday.com be used as a CRM?
Yes. Monday CRM is a dedicated CRM product built on the Monday.com platform. It includes contact management, sales pipelines, lead scoring, and automations. It works well as a CRM, especially for teams that also need project management in the same tool.
How does Pipedrive compare to Monday CRM for sales teams?
Pipedrive is the better pick for pure sales teams. It has a dedicated AI Sales Assistant, built-in email marketing, and a pipeline view designed specifically for closing deals. Monday CRM is better for teams that blend sales with project delivery or cross-department work.
How much does Pipedrive cost a month?
Pipedrive’s plans start at $14/user/month for the Lite plan. The Growth plan is $24/user/month, Premium is $49/user/month, and Ultimate is $69/user/month. All prices are per user and billed monthly. Annual billing typically offers a discount.
Qual é o melhor CRM software for small businesses in 2026?
Pipedrive is one of the best CRMs for pequenas empresas that focus on sales. Its clean interface, affordable starting price, and AI features give small teams a big advantage. Monday CRM is the better choice for small businesses that also manage projects and need cross-team collaboration.
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