

⚡ Nhận định nhanh:
- Chạy: Pipedrive starts at $14/user/month. Monday CRM Giá khởi điểm là 9 đô la/người dùng/tháng.
- Phù hợp nhất cho: Pipedrive for deal management and pipeline management. Monday CRM for project management plus a sales layer.
- Điểm khác biệt chính: Pipedrive is a dedicated sales CRM platform. Monday CRM is project management software with customer relationship management on top.
- Lựa chọn của chúng tôi: Pipedrive (4.3 vs 4.2) because it keeps a sales team focused on deals, not boards.

Most sales teams shopping for a CRM platform end up with these two names on the shortlist.
Pipedrive vs Monday is really a fight between two different products.
One was built to move deals through a sales pipeline.
The other was built to run every project in the company.
That one difference decides which tool your money should go to.
Toàn cảnh
This Pipedrive vs Monday CRM comparison covers pricing, key features, and ease of use.
It also shows which sales tools fit which kind of team.
Our sources include published specs, help documentation, and G2 scores.
Của chúng tôi nhà văn spent hands-on time inside Pipedrive directly.
Notes on Monday CRM come from documentation and G2 reviews only.
Pipedrive là gì?
Pipedrive is a sales CRM built around one job.
It moves deals forward without drowning sales reps in customer dữ liệu.
Every deal is a card you drag between sales pipeline stages.
Contact management, deal management, and sales activities share one screen.
An AI Sales Assistant reads your sales data and suggests the next move.
The G2 user community scores Pipedrive 8.9 out of 10 for ease of use.

Here is a walkthrough of how the platform works day to day.

🏆 Nhà vô địch: Pipedrive
A sales CRM that a rep can learn in an afternoon. Free onboarding is included, and there are no seat minimums.
Bảng giá Pipedrive
Pipedrive sells four paid tiers. There is no free plan.
| Kế hoạch | Giá | Tốt nhất cho |
|---|---|---|
| Lite | 14 đô la/người dùng/tháng | Solo sellers who need a pipeline and contacts |
| Sự phát triển | 24 đô la/người dùng/tháng | Small teams adding email marketing and reports |
| Phần thưởng | 49 đô la/người dùng/tháng | Teams running sales forecasting and projects |
| Tối thượng | 69 đô la/người dùng/tháng | Managers who need permissions and account management |
Pricing verified September 2026.

Dùng thử miễn phí: 14 days, no credit card required.
Đảm bảo hoàn tiền: Pipedrive does not publish a blanket refund window, so treat the trial as your test period.
📌 Ghi chú: There are no seat minimums. One rep can pay for one seat, which suits agencies and solo founders.
⚠️ Cảnh báo: Add-ons such as LeadBooster and Campaigns are billed on top of your plan. Budget for them before you compare the sticker price.
Những lợi ích chính của Pipedrive
Here is what you actually get for the money:
- Quản lý quy trình trực quan: Drag deals across sales pipeline stages. Sales representatives see stuck deals in seconds.
- Trợ lý bán hàng AI: The assistant reviews sales performance and flags which deals need attention today.
- Lead management tools: A web form, chatbot, and lead hộp thư đến help you track leads before they enter the pipeline.
- Smart contact data: Pipedrive pulls public details into a record so your CRM data stays fuller with less typing.
- Tiếp thị qua email tích hợp sẵn: Campaigns lets you send marketing campaigns from the same place you manage sales.
- Quy trình đăng ký ban đầu miễn phí: Pipedrive users mention that free onboarding gets salespeople value from day one.

Những điều nhóm chúng tôi nhận thấy
Our writer signed up for Pipedrive and ran a small pipeline through it for several days. Here is what stood out during that hands-on time:

Ưu điểm và nhược điểm của Pipedrive
✅ Ưu điểm
- Drag-and-drop pipeline that new sales reps pick up in a day
- Free onboarding helps salespeople get value from day one
- AI Sales Assistant turns raw sales data into next steps
- No seat minimums, so a single user pays for a single seat
❌ Nhược điểm
- LeadBooster and Campaigns add-ons cost extra every month
- Lower-tier plans fit poorly with complex sales processes
- Phone support is reserved for the top plans only
Monday CRM là gì?
Monday Sales CRM is a sales layer built on monday.com’s work platform.
It runs on a no-code framework you can bend to your own việc kinh doanh quy trình.
Teams handle the entire sales cycle here, from first touch to post sales projects.
The same board flips between Kanban, Gantt, and dashboard views.
That makes task management and account management sit beside your deals.
The G2 user community scores it 9.0 out of 10 for ease of use.

This video walks through the sales boards and dashboards.

🥈 Runner Up: Monday CRM
Best when sales is only part of the job. Boards, dashboards, and workflow automation cover the work that follows the sale.
Bảng giá CRM Thứ Hai
Monday CRM sells three main tiers. Enterprise pricing is quoted on request.
| Kế hoạch | Giá | Tốt nhất cho |
|---|---|---|
| Nền tảng | 9 đô la/người dùng/tháng | Small teams storing contacts and unlimited boards |
| Tiêu chuẩn | 12 đô la/người dùng/tháng | Teams that want automation features and integrations |
| Chuyên nghiệp | 19 đô la/người dùng/tháng | Sales forecasting, email tracking, and custom workflows |
Pricing verified September 2026.

Dùng thử miễn phí: 14 days, no credit card required.
Đảm bảo hoàn tiền: Not published with the plan comparison, so use the trial window to decide.
📌 Ghi chú: Paid plans need a minimum of three seats. A two-person team still pays for three.
⚠️ Cảnh báo: Seats are sold in preset blocks. Grow past a block and you can end up paying for licenses nobody uses.
Những lợi ích chính của Monday CRM
Here is where this crm platform earns its place:
- Bảng điều khiển có thể tùy chỉnh: Build a dashboard from scratch or start from a template. Track progress on revenue forecasts in one view.
- No-code workflow automation: Recipe-style rules automate repetitive tasks without a developer.
- Cross-department visibility: Sales, delivery, and finance work on linked boards, which helps customer onboarding after the close.
- Customizable lead scoring: Scores point sales teams at the leads worth calling first.
- Wide integration list: Monday CRM integrations sync with over 200 tools, including Microsoft Teams, with no coding.
- Support on every plan: 24/7 chat and email assistance, webinars, and callback requests come with all tiers.

Những điều nhóm chúng tôi nhận thấy
Note: We have not had extended hands-on time with Monday CRM yet. Everything above and below comes from published documentation, the pricing pages, and G2 review scores.
Ưu điểm và nhược điểm của CRM vào thứ Hai
✅ Ưu điểm
- Cheapest entry price of the two at $9/user/month
- 9.0/10 G2 ease of use score, slightly ahead of Pipedrive
- 24/7 chat and email support on every paid plan
- One workspace covers sales, delivery, and internal projects
❌ Nhược điểm
- Three-seat minimum inflates the bill for tiny teams
- Interface can feel cluttered next to Pipedrive’s tighter layout
- One-on-one help is limited to Enterprise Plan users
So sánh tính năng
Both tools sell themselves as an effective CRM, but they win on different ground. These ten categories cover the features that change how a sales team works every day.
| Tính năng | Truyền động đường ống | CRM Thứ Hai |
|---|---|---|
| Giá khởi điểm | 14 đô la/người dùng/tháng | 9 đô la/người dùng/tháng |
| Số chỗ ngồi tối thiểu | ❌ Không có | ✅ 3 seats |
| Quy trình bán hàng trực quan | ✅ | ✅ |
| Trợ lý bán hàng AI | ✅ | ✅ |
| Tiếp thị qua email tích hợp sẵn | ✅ (Tiện ích bổ sung trả phí) | ❌ |
| Các tính năng quản lý dự án | ✅ Premium and up | ✅ Sức mạnh cốt lõi |
| Gantt and Kanban Views | ❌ | ✅ |
| Tích hợp | ✅ 400+ marketplace apps | ✅ 200+ tools |
| 24/7 Support on Entry Plan | ❌ | ✅ |
| Tốt nhất cho | Sales-first teams | Sales plus project work |
1. Sales Pipeline and Deal Management
Pipedrive: The pipeline is the home screen, not a view you switch to. Drag-and-drop pipeline management lets reps push a deal to the next stage in one motion. Deal rot warnings show which cards have gone quiet.

CRM ngày thứ Hai: Deals live on a board with columns you define yourself. That flexibility fits a unique sales process, but you build the stages before anything works. Groups and colours do the job that Pipedrive handles out of the box.
2. Quản lý liên hệ và khách hàng tiềm năng
Pipedrive: Leads sit in a separate inbox until they are worth a deal card. A web form and chatbot feed that inbox, and smart contact data fills in public details. Managers can open any rep’s list to check how they track leads.

CRM ngày thứ Hai: Contact management runs on the same board engine as everything else. Customizable lead scoring points sales teams at the best leads first. Lead management works well once you accept that records are rows, not profiles.

3. Tự động hóa quy trình làm việc
Pipedrive: Pipedrive workflow automation is trigger based and sales shaped. Won a deal? Fire a handover task and an email. It handles sales activities cleanly but stops at the edge of the sales operations it was designed for.
CRM ngày thứ Hai: Automation features reach across the whole workspace. You can create custom workflows that move a closed deal into a delivery board and eliminate manual processes between departments.

⚠️ Cảnh báo: Automation limits are counted per plan on both tools. Heavy users hit the ceiling on entry tiers faster than they expect.

4. AI Features and Assistants
Pipedrive: The AI sales assistant reads your sales data and returns suggestions inside the deal view. It ranks which deals deserve a call today. For a working rep, that is the most useful AI feature in either product.

CRM ngày thứ Hai: AI here leans toward drafting and board actions rather than deal coaching. The MCP connection lets outside Công cụ AI read and update boards. It is broader, but less focused on sales performance.

5. Project Management and Post-Sales Work
Pipedrive: Projects arrive on Premium and above. You can hand a won deal to a delivery board and track progress there. It covers basic post sales operations, but nobody would buy it as project management software.

CRM ngày thứ Hai: This is the reason to pick it. Work management, resource planning, and cross-department boards mean sales and delivery share one system. Post sales projects sit next to the deal that created them.

Resource planning is part of the same layer, so a project manager can see who is free before promising a date.

6. Email Marketing and Campaigns
Pipedrive: Campaigns is a built-in email marketing tool with templates and segment filters. You can launch marketing campaigns against pipeline segments without exporting a list. It is an add-on, so the cost sits outside your plan price.

Tracking for opens and clicks reports back into the same deal record.

CRM ngày thứ Hai: Email sync and mass sends exist, but there is no campaign thợ xây in the CRM product. Marketing automation features come from connected apps instead. Teams that want native marketing automation will need a second tool.
7. Reporting and Sales Analytics
Pipedrive: The reporting dashboard turns activity into charts and graphs. Managers spot top performers and stalled stages quickly. Sales forecasting is included from Professional level, which helps with revenue forecasts and quota planning.

CRM ngày thứ Hai: Custom dashboards pull widgets from any board. You can track KPIs like expected revenue growth and lead progress side by side. Sales analytics are flexible, though you assemble them yourself.

8. Documents, Templates and Views
Pipedrive: Quotes, proposals, and contracts generate from deal fields with e-signature support. That removes retyping and lifts a sales team’s productivity on repeat paperwork. The trade-off is one main view: the pipeline.

CRM ngày thứ Hai: The same data shows as a Kanban Board, a Gantt Chart, a calendar, or a table. Managers who plan by timeline get more here. Document generation is thinner and usually needs an integration.

Timeline views make dependencies visible when a deal turns into a delivery schedule.

9. Sự tích hợp
Pipedrive: The Pipedrive marketplace lists over 400 apps, and the company cites more than 500 integrations in total. You can connect Pipedrive to Slack, Zoom, Xero, and Microsoft Teams. Most are sales tools rather than general work apps.

CRM ngày thứ Hai: The Integrations Center connects over 200 tools without code. The list leans toward collaboration and operations apps. If your stack spans several departments, that breadth matters more than raw count.

10. Định giá & Chi phí
Here are the published plans side by side.
| Cấp độ | Truyền động đường ống | CRM Thứ Hai |
|---|---|---|
| Gói miễn phí | ❌ | ❌ |
| Lối vào | Lite — 14 đô la/người dùng/tháng | Gói cơ bản — 9 đô la/người dùng/tháng |
| Giữa | Tăng trưởng — 24 đô la/người dùng/tháng | Tiêu chuẩn — 12 đô la/người dùng/tháng |
| Trên | Gói Premium — 49 đô la/người dùng/tháng | Phiên bản Pro — 19 đô la/người dùng/tháng |
| Đứng đầu | Phiên bản cao cấp nhất — 69 đô la/người dùng/tháng | Enterprise — quote only |
| Dùng thử miễn phí | 14 ngày, không có thẻ | 14 ngày, không có thẻ |
Pipedrive: When pricing Pipedrive against its rival, remember there is no seat minimum. A two-person team pays $28 a month on Lite. Add-ons push the real bill higher, so count those before you sign.
CRM ngày thứ Hai: The $9 headline is real, but three seats is the floor. That makes the true entry cost $27 a month. Above five users, the per-seat gap against Pipedrive gets wide fast.
⚠️ Pricing conflict flagged: Some sources list Pipedrive from $14.90/user/month under plan names like Essential, Advanced, Professional, Power and Enterprise, and Monday CRM at $30/month for three users. Our tables use our verified in-house pricing data. Check each crm vendor’s site before you buy.
Các kịch bản khác nhau
| Nếu bạn cần… | Chọn | Tại sao |
|---|---|---|
| Giá vào cửa thấp nhất | CRM Thứ Hai | $9 per seat versus $14 |
| A pipeline that works on day one | Truyền động đường ống | Sales stages come preset |
| Delivery work after the close | CRM Thứ Hai | Real project boards included |
| Fewer than three seats | Truyền động đường ống | No seat minimum |
| Native email campaigns | Truyền động đường ống | Campaigns is built in |
| One workspace for every team | CRM Thứ Hai | Cross-department boards |
💰 Ngân sách của bạn
Monday CRM looks cheaper per seat until the three-seat floor kicks in. Compare the total monthly bill for your real headcount, not the headline rate.
🔌 Bộ công nghệ của bạn
Pipedrive plugs into sales-side apps and dialers. Monday CRM connects better to the operations and collaboration tools your wider company already runs.
📝 Quy trình bán hàng của bạn
Straightforward deal flow suits Pipedrive’s preset stages. If your process branches by product or region, Monday CRM’s boards bend further.
🎓 Trình độ kinh nghiệm của bạn
New reps get moving inside Pipedrive faster because the layout decides for them. Monday CRM asks you to design the system before it helps you boost sales.
🆓 Dùng thử và bản demo miễn phí
Both Pipedrive and Monday CRM give you 14 days with no credit card. Load ten real deals into each, then judge which one you actually open.
🛟 Các tùy chọn hỗ trợ
Monday.com scores 8.7 out of 10 on G2 for quality of support, ahead of Pipedrive’s 8.4, and offers 24/7 chat on every plan. Pipedrive keeps phone help for its top tiers.
Hướng dẫn chuyển đổi
Already paying for one of them? Here is what changes if you move.
🔄 Bạn đang chuyển từ Pipedrive sang Monday CRM?
✅ Những lợi ích bạn sẽ nhận được:
- Gantt, Kanban, and calendar views of the same records
- Project boards that carry work past the closed deal
- 24/7 chat and email support on the entry plan
❌ Những gì bạn sẽ mất:
- The preset sales pipeline that needs no setup
- Native campaign sending inside the CRM
- Single-seat billing
📋 Cách chuyển đổi:
- Xuất các giao dịch, danh bạ và hoạt động từ Pipedrive dưới dạng tệp CSV.
- Start a Monday CRM trial and pick a sales template
- Import each CSV, map the columns, then rebuild your automations
🔄 Bạn đang chuyển từ Monday CRM sang Pipedrive?
✅ Những lợi ích bạn sẽ nhận được:
- A pipeline built for selling, with no board design work
- Deal-level AI suggestions and activity reminders
- Email campaigns and quote documents in one place
❌ Những gì bạn sẽ mất:
- Timeline and resource views for delivery teams
- Boards shared with non-sales departments
- Round-the-clock support on the cheapest plan
📋 Cách chuyển đổi:
- Export your CRM boards from Monday CRM to Excel or CSV
- Open a Pipedrive trial and book the free onboarding call
- Import contacts first, then deals, and rebuild your stages
Những điều mà bài đánh giá của chúng tôi chưa đề cập
This comparison focused on small and midsize sales teams. We did not test enterprise rollouts, custom API builds, or migration at scale. Support quality was judged from G2 scores rather than our own tickets. If you run 100 seats across several regions, your shortlist will look different from ours.
Phán quyết cuối cùng
| Loại | Người thắng |
|---|---|
| 💰 Giá cả | CRM Thứ Hai |
| 🚀 Pipeline and Deals | Truyền động đường ống |
| 🤖 Tính năng AI | Truyền động đường ống |
| 📊 Reporting and Forecasting | Truyền động đường ống |
| 🧩 Project Management | CRM Thứ Hai |
| 🔌 Tích hợp | Truyền động đường ống |
| 👶 Dễ sử dụng | CRM Thứ Hai |
| 📣 Email Marketing | Truyền động đường ống |
| 🏆 Người chiến thắng chung cuộc | Truyền động đường ống |
🏆 NGƯỜI CHIẾN THẮNG: PIPEDRIVE
Pipedrive wins 5 of 8 categories and scores 4.3 against 4.2.
Phù hợp nhất cho: small sales teams, agencies, and any group whose main job is closing deals.
These are two different products wearing the same label. Pipedrive is CRM software written for the person carrying a quota. Monday CRM is a work platform that lets you manage sales and customer interactions alongside everything else.
Pick Monday CRM if the work continues long after the deal closes, or if you need one system for several departments. Its lower seat price is real, provided you need three seats anyway.
Pick Pipedrive if selling is the point. It costs more per seat, but reps use it without training, and the sales features are deeper where it counts.
So sánh thêm về Pipedrive
Here is how Pipedrive holds up against the other names on most shortlists:
Pipedrive thắng nhờ: flat per-seat pricing, faster setup for a sales-only team, no forced marketing suite
HubSpot thắng nhờ: a usable free tier, deeper marketing automation, one record shared with service and marketing teams
Pipedrive thắng nhờ: price at small headcounts, onboarding without a consultant, an interface reps do not fight
Salesforce thắng nhờ: customization depth, territory and permission controls, an add-on marketplace no rival matches
Pipedrive so với Keap
Pipedrive thắng nhờ: lower entry cost, cleaner pipeline view, easier reporting for deal-focused managers
Keap thắng nhờ: bundled marketing sequences, native invoicing and payments, stronger fit for service businesses
Pipedrive so với Freshsales CRM
Pipedrive thắng nhờ: a larger app marketplace, more mature deal forecasting, wider third-party support
Freshsales thắng nhờ: a free starter tier, built-in phone and chat channels, cheaper mid-tier plans
So sánh thêm về CRM ngày thứ Hai
Monday CRM is often weighed against these tools instead:
CRM thắng lớn vào thứ Hai nhờ: a gentler learning curve, cleaner sales templates, more polished dashboard widgets
Nhấp chuột lên thắng nhờ: a free plan with real limits, docs and whiteboards included, cheaper paid seats
CRM thắng lớn vào thứ Hai nhờ: project delivery after the sale, board-level flexibility, lower cost per seat at entry
HubSpot thắng nhờ: purpose-built sales records, email sequencing out of the box, richer contact timelines
So sánh Monday CRM và Zoho CRM
CRM thắng lớn vào thứ Hai nhờ: visual planning views, 24/7 support on all tiers, easier no-code setup
Zoho CRM vượt trội ở các điểm sau: lower long-term cost, a full suite of connected business apps, deeper sales-specific modules
Thứ Hai: CRM so với Salesforce
CRM thắng lớn vào thứ Hai nhờ: setup speed, price for small teams, cross-team collaboration in one workspace
Salesforce thắng thế nhờ: reporting depth, governance and kiểm toán controls, enterprise-scale customization
Câu hỏi thường gặp
Hệ thống CRM nào tốt hơn Pipedrive?
It depends on the job. HubSpot is better for marketing-heavy teams, Salesforce for large enterprises, and Monday CRM for teams that also run projects after the sale.
Monday.com có thể được sử dụng như một hệ thống CRM không?
Yes. Monday Sales CRM is a dedicated product built on the same boards, with contacts, deals, and pipelines included. It works best when sales sits beside other team workflows.
Pipedrive có giá bao nhiêu một tháng?
Plans run from $14/user/month on Lite to $69/user/month on Ultimate. There is no seat minimum, so a single user pays for a single seat.
Monday.com được sử dụng tốt nhất cho mục đích gì?
Running work across departments. Sales, delivery, marketing, and operations share linked boards, dashboards, and automations, which is why many buyers pick it over a sales-only tool.
What is better, HubSpot or Pipedrive?
HubSpot suits teams that need marketing, sales, and service in one record. Pipedrive suits smaller teams that want a cheaper, faster pipeline and nothing extra.













