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Pipedrive ou HubSpot: qual CRM é o melhor em 2026?

por | Last updated May 19, 2026

Ganhador
acionamento de tubulação
4.3
  • Pipeline visual de arrastar e soltar
  • Automação de fluxo de trabalho Construtor
  • Vendas de IA Assistente Incluído
  • Mais de 400 integrações de aplicativos
  • Smart Docs for Proposals
  • Teste grátis por 14 dias
  • Plans from $14/user/month
Vice-campeão
Hubspot
4.0
  • All-in-One Marketing & Sales
  • 800+ Native Integrations
  • Livre para sempre CRM Plano
  • AI-Powered Analytics
  • Marketing, Sales & Service Hubs
  • Custom Reporting Dashboards
  • Free Plan + Paid from $15/seat

⚡ Veredito rápido:

  • Preços: Pipedrive starts at $14/user/month, HubSpot Sales Hub starts at $15/seat/month (Starter Customer Platform)
  • Ideal para: Pipedrive for sales-focused small teams, HubSpot for businesses that need marketing, sales, and service in one platform
  • Principal diferença: Pipedrive focuses on visual sales pipelines, HubSpot offers an all-in-one customer relationship management suite
  • Nossa escolha: Pipedrive for most small and medium sales teams — simpler interface and predictable pricing
Pipedrive vs HubSpot Comparison

Choosing between Pipedrive vs HubSpot comes down to one pergunta.

Do you need a focused sales CRM or an all-in-one CRM platform?

Both tools help sales teams manage leads and close deals.

But Pipedrive and HubSpot solve different problems for different users.

This Pipedrive vs HubSpot guide breaks down both CRM solutions in detail.

We compare Pipedrive against the hubspot pipedrive workflow that many teams already use.

Visão geral

This Pipedrive HubSpot CRM comparison covers pricing, features, and ease of use.

We also break down who each CRM platform works best for.

Nosso escritor spent time with both tools to test the user experience.

Sources include published specs, documentation, and verified user reviews.

We compare Pipedrive features, HubSpot CRM tools, and the user friendly interface of each platform.

By the end, you’ll know which CRM fits your sales process.

O que é Pipedrive?

Pipedrive is a sales-focused CRM built for small and medium sales teams.

It helps sales reps manage leads, deals, and the entire sales pipeline.

The platform uses a visual Kanban drag-and-drop pipeline for deal tracking.

Pipedrive focuses on fewer features but pays attention to sales workflow details.

Most users choose Pipedrive for its clean and simple user interface.

Pipedrive

Pipedrive is a sales CRM with a visual sales pipeline. It helps managing leads, deals, and sales forecasting. Plans start at $14/user/month with a 14-day free trial.

Preços do Pipedrive

Here’s what Pipedrive costs in 2026. Let’s break it down by plan.

PlanoPreçoIdeal para
LiteUS$ 14 por usuário por mêsSmall teams setting up sales processes
CrescimentoUS$ 24 por usuário por mêsEquipes de vendas em crescimento precisam de automação
PremiumUS$ 49 por usuário por mêsEstablished teams wanting AI CRM tools
FinalUS$ 69 por usuário por mêsEnterprise companies needing full access

Pricing verified May 2026. Annual billing.

Preços do Pipedrive

Teste grátis: 14-day free trial of all Pipedrive plans. No credit card required.

Garantia de reembolso: Pipedrive does not offer a free plan. Annual billing is non-refundable after the trial.

📌 Observação: Pipedrive pricing per user does not include mandatory onboarding fees, which can be a big cost in HubSpot’s professional tiers. Pipedrive plans include unlimited contacts at every tier.

⚠️ Aviso: Pipedrive’s predictable pricing can double due to add-ons like LeadBooster or Campaigns. Add these costs when calculating your real monthly billing total.

Principais benefícios do Pipedrive

Here’s what makes Pipedrive worth considering as your sales CRM:

  • Funil de Vendas Visual: The Kanban drag-and-drop pipeline gives an excellent overview of sales priorities. Pipedrive’s visual sales pipeline tracks contacts and leads in one view.
  • Automação de fluxo de trabalho: Pipedrive’s automation features include templates for creating custom automations for sales processes. You can automate emails and manage deals through a single flow.
  • Smart Docs Tool: Pipedrive features a Smart Docs tool that automatically generates and sends trackable documents like proposals. Reps see when prospects open documents.
  • Deal Rotting Tool: Pipedrive has a deal rotting tool that notifies users when a deal stays dormant for too long. This keeps your sales team focused on active opportunities.
  • End-to-End Lead Management: Pipedrive offers end-to-end lead and deal management, including lead generation and deal qualification. Build an unlimited contacts database with customizable pipelines.
  • Configuração fácil: Pipedrive’s setup process is quick and straightforward. New users can start with minimal effort and a shallow learning curve.
  • Free Webhooks in Workflows: Pipedrive includes free webhooks in its workflows. HubSpot often requires a high-tier subscription for similar features.
Introdução ao Pipedrive

O que nossa equipe observou

Our writer signed up for Pipedrive and spent several days exploring the platform. Here’s what stood out from that hands-on time:

Usando o Pipedrive

Prós e contras do Pipedrive

✅ Prós
  • Clean and simple user interface for sales teams
  • Lower entry-level costs with smooth scaling through tiered pricing
  • Visual sales pipeline with drag-and-drop deal stages
  • No mandatory onboarding fees on any plan
  • Strong customer support, especially for pequenas empresas
❌ Contras
  • No free plan, unlike HubSpot’s free CRM offering
  • Limited email marketing features compared to dedicated tools
  • Add-ons like LeadBooster can double your monthly cost
  • Fewer integrations than HubSpot’s 800-app library

O que é o HubSpot?

HubSpot is an all-in-one CRM platform for marketing, sales, and customer service.

It supports complex enterprise needs such as custom objects and advanced reporting.

HubSpot’s CRM aligns sales, marketing, and service strategies under one roof.

The hubspot account ties together Marketing Hub, Sales Hub, Service Hub, CMS Hub, and Operations Hub.

Most users pick HubSpot for inbound marketing, sales, and service in one platform.

HubSpot

HubSpot is a powerful CRM platform with marketing hub, sales hub, and service hub features. It offers a free CRM plan plus paid plans from $15/seat/month for all-in-one customer relationship management.

Preços do HubSpot

Here’s what HubSpot costs in 2026. The pricing covers free tools plus paid plans.

PlanoPreçoIdeal para
Ferramentas gratuitas$ 0/mêsTesting HubSpot’s CRM with basic tools
Centro de Marketing InicialUS$ 15 por assento por mêsSmall teams needing marketing campaigns
Plataforma Inicial para ClientesUS$ 15 por assento por mêsSmall teams wanting all hubs at entry-level
Profissional de Hub de MarketingUS$ 800 por assento por mêsMarketing teams running advanced campaigns

Pricing verified May 2026. Annual commitment.

Preços do HubSpot

Teste grátis: HubSpot offers a free plan with limited features. No credit card required to start.

Garantia de reembolso: All paid plans require an annual commitment. Refund policy varies by tier.

📌 Observação: HubSpot’s Sales Hub pricing starts from $20 to $1,500 per user per month across tiers. The hubspot crm free plan is permanent — you can use basic tools forever without paying.

⚠️ Aviso: HubSpot charges a one-time onboarding fee for its professional and enterprise plans, ranging from $1,500 to $3,500. HubSpot’s Professional tier starts at $1,335 per month, which is much higher than Pipedrive’s plans.

Key Benefits of HubSpot

Here’s what makes HubSpot’s CRM stand out:

  • Plataforma Tudo-em-Um: HubSpot provides an all-in-one platform for inbound marketing, sales, service, and operations. It’s ideal for scaling businesses that need every tool in one place.
  • 800+ Native Integrations: HubSpot integrates natively with over 800 apps, offering bi-directional data sync. HubSpot integrates with over 800 apps, while Pipedrive integrates with over 300 apps.
  • Free CRM Plan: HubSpot offers a free plan, while Pipedrive does not have a free plan available. The free version covers contact management, deal tracking, and basic email marketing features.
  • AI-Powered Reporting: HubSpot’s reporting includes powerful AI-powered analytics on customer engagement and sales performance. HubSpot’s reporting is more complex but offers deeper insights compared to Pipedrive.
  • Sales Process Automation: HubSpot allows users to automate every step of the sales process with customizable workflows. This includes email automation across all plans.
  • Marketing & Service Hubs: HubSpot includes several email marketing features such as email scheduling and tracking. The marketing hub and service hub work together for full customer relationship management.
  • HubSpot Academy: HubSpot provides support options including the HubSpot Academy. The online help center helps users navigate its CRM platform.
O que é o Hubspot?

O que nossa equipe observou

Our writer signed up for a hubspot account and spent time inside the dashboard. Here’s what stood out from that hands-on time:

Experiência pessoal com a Hubspot

HubSpot Pros & Cons

✅ Prós
  • Free CRM plan with no time limit and unlimited contacts
  • 800+ app integrations with bi-directional data sync
  • All-in-one marketing, sales, and service hub platform
  • Deep AI-powered reporting and sales forecasting
  • HubSpot Academy and online help center for training
❌ Contras
  • Steeper learning curve due to complex feature set
  • HubSpot’s user interface can feel overwhelming for new users
  • Costs jump sharply once you scale beyond the free plan
  • One-time onboarding fees of $1,500-$3,500 on higher tiers

Comparação de recursos

Ready to dive into a detailed comparison of Pipedrive vs HubSpot? We’ll explore the key features that matter most for sales management. This Pipedrive HubSpot CRM comparison highlights where each platform shines.

RecursoPipedriveHubSpot
Preço inicialUS$ 14 por usuário por mês$15/seat/month (Free plan also)
Plano Gratuito
Funil de Vendas Visual✅ Kanban drag-and-drop✅ Linear deal stages
Integrações300+ apps800+ apps
Sales Forecasting✅ (Planos Pro)
Centro de Marketing❌ (Apenas como complemento)
Service Hub
AI CRM Features✅ Plano Premium✅ Pro plans
Marketing por e-mail✅ (Campaigns add-on)
Curva de AprendizagemShallowSteeper
Ideal paraPMEs com foco em vendasEmpresas

1. Sales Pipeline & Deal Management

Pipedrive: Pipedrive’s Kanban drag-and-drop pipeline gives users an excellent overview of their sales priorities. The platform offers end-to-end lead and deal management features, including lead generation and deal qualification. You can build an unlimited contacts database with customizable pipelines.

Funcionalidade de ofertas do Pipedrive

HubSpot: HubSpot’s deal management uses a similar pipeline structure but ties tightly into the broader CRM platform. The free plan supports one deal pipeline, while paid plans unlock multiple pipelines per account and more advanced features for deal tracking. Deal tracking syncs with contact records and email tracking to help teams close more sales.

2. Pricing & Cost

Vamos comparar os planos de preços lado a lado.

PlanoPipedriveHubSpot
Livre❌ Sem plano gratuito✅ Free Tools ($0)
Nível inicialUS$ 14/usuário/mês (Lite)$15/seat/month (Starter)
Nível intermediárioUS$ 24/usuário/mês (Crescimento)$15/seat/month (Customer Platform)
AvançadoUS$ 49/usuário/mês (Premium)$800/seat/month (Marketing Pro)
Nível superiorUS$ 69/usuário/mês (Ultimate)Custom Enterprise pricing
Onboarding Fees❌ Nenhum$1,500-$3,500 (Pro/Enterprise)

Pipedrive: Pipedrive features lower entry-level costs and smooth scaling through tiered pricing structures such as Essential, Advanced, and Professional. Pipedrive’s pricing is generally more attractive for small to medium-sized businesses compared to HubSpot. Pipedrive offers discounts of up to 5 months free for their entry-level plan when billed annually.

HubSpot: HubSpot offers a free CRM but can become costly with paid “Hubs” and advanced features, leading to higher subscriptions as businesses scale. HubSpot’s pricing tiers increase more sharply than Pipedrive’s. HubSpot is attractive for startups due to its free plan but can lead to sharp cost increases when moving to higher tiers requiring onboarding fees.

⚠️ Aviso: Pipedrive’s predictable pricing can double due to essential add-ons like LeadBooster or Campaigns, despite starting with low base plans. Factor add-ons into your total monthly billing.

3. Integrations & Marketplace

Pipedrive: Pipedrive has a respectable library of integrations, with over 300 available. Most popular sales tools, calendar apps, and e commerce integrations are supported. Pipedrive includes free webhooks in its workflows, while HubSpot often requires a high-tier subscription for similar features.

Integrações do Pipedrive Marketplace

HubSpot: HubSpot integrates natively with over 800 apps, offering bi-directional data sync. The marketplace covers marketing, sales, service, and e commerce integrations. HubSpot integrates with over 800 apps, while Pipedrive integrates with over 300 apps — giving HubSpot a clear edge here. Teams can map custom fields between connected apps for a more effective CRM workflow.

4. Automação e Fluxos de Trabalho

Pipedrive: Pipedrive’s automation features include templates for creating custom automations for sales processes. Users can automate parts of their workflow, including sending emails and managing deals. The automation builder fits daily sales challenges without overwhelming new reps.

HubSpot: HubSpot allows users to automate every step of the sales process, including email automation across all plans. HubSpot helps standardize workflows with customizable triggers and conditions. The automation engine becomes more powerful on Professional and enterprise plans, boosting your team’s productivity once you unlock all the features.

5. Relatórios e análises

Pipedrive: Pipedrive offers customizable dashboards and deal reports for tracking sales pipeline performance. Pipedrive’s reporting is more accessible and easier to digest compared to HubSpot’s reporting. Sales reps can quickly see deal velocity and conversion rates.

Pipedrive Insight

HubSpot: HubSpot’s reporting is more complex but offers deeper insights compared to Pipedrive. HubSpot’s reporting includes powerful AI-powered analytics on customer engagement and sales performance. Custom reporting dashboards unlock on higher tier plans.

6. Email Marketing Features

Pipedrive: Pipedrive includes email tracking and personalized emails on paid plans. The Campaigns add-on covers basic email blasts and templates. It’s enough for sales-led teams but not a full replacement for HubSpot or ActiveCampaign for nurture leads.

Marketing por e-mail da Pipedrive

HubSpot: HubSpot includes several email marketing features, such as email scheduling and tracking. The marketing hub supports advanced campaigns, A/B testing, and email tracking. HubSpot offers a wider range of communication tools and channels compared to Pipedrive.

7. Facilidade de uso e interface

Pipedrive: Pipedrive is known for its clean and simple user interface, making it easy to navigate. Pipedrive allows users to quickly add new contacts with a simple form. Pipedrive’s setup process is quick and straightforward, allowing users to get started with minimal effort.

HubSpot: HubSpot has a steeper learning curve due to its more complex feature set and user interface. HubSpot’s extensive features can lead to confusion for new users trying to use its full capabilities. The intuitive user interface improves with practice, but the initial onboarding takes longer.

8. AI CRM Capabilities

Pipedrive: Pipedrive includes AI CRM features starting on the Premium plan. The assistente de IA suggests next steps, predicts deal outcomes, and surfaces important customer details. It works well for sales teams that want lightweight AI without enterprise complexity.

Pipedrive AI CRM

HubSpot: HubSpot’s AI automation runs across the marketing, sales, and service hubs. AI-powered predictive lead scoring, conversation intelligence, and content generation are built into Professional and Enterprise plans. HubSpot’s AI ties together existing data across the CRM platform.

9. Project Management & Documents

Pipedrive: Pipedrive’s Projects add-on covers light project management for post-sale work. The Smart Docs tool generates proposals and tracks document opens. Sales teams use it to keep deals moving without jumping to other apps.

Pipedrive Smart Docs

HubSpot: HubSpot offers tasks and project management workflows inside its sales and service hubs. Document tracking, quote generation, and signature collection are built in or available as add-ons. The breadth covers more than Pipedrive but requires higher-tier subscriptions.

10. Suporte ao Cliente e Recursos

Pipedrive: Pipedrive is often praised for its customer support, especially for small businesses. The platform offers chat, email, and phone support on higher tiers. Pipedrive’s setup process is quick and straightforward for sales teams getting started.

HubSpot: HubSpot provides a variety of support options, including the HubSpot Academy, to assist users in navigating its platform. The online help center, community forums, and certification courses give users plenty of resources. Phone support is available on higher tiers.

Diferentes cenários

Se você precisarEscolherPor que
Orçamento apertado para uma equipe pequena.PipedriveLower entry-level costs
Free CRM foreverHubSpotPermanent free CRM solutions
funil de vendas visualPipedriveKanban drag-and-drop interface
Marketing e vendas em um só lugarHubSpotMarketing, sales, and service hubs
Configuração fácil para iniciantesPipedriveShallow learning curve
EmpresasHubSpotCustom objects and advanced reporting
800+ integrationsHubSpotBi-directional data sync

💰 Seu orçamento

Pipedrive’s plans range from $14 to $69 per user per month. HubSpot offers a free plan but advanced features get expensive quickly with paid plans.

🔌 Seu conjunto de tecnologias

HubSpot’s 800+ integrations beat Pipedrive’s 300+ for tool variety. Check whether your existing data sources sync with each CRM before committing.

📝 Seu Processo de Vendas

Pipedrive specializes in empowering sales teams with features that fit daily challenges. HubSpot is designed for businesses that need marketing teams and the entire team aligned in one CRM platform.

🎓 Seu nível de experiência

Pipedrive is designed to be easy to set up and use, with a clean and simple user interface. HubSpot has a steeper learning curve due to its complex features and functionalities.

🆓 Testes e demonstrações grátis

Pipedrive offers a 14-day free trial without a credit card. HubSpot’s free CRM is permanent and works as a long-term trial for basic tools.

🛟 Opções de suporte

Pipedrive is often praised for its customer support, especially for small businesses. HubSpot offers the HubSpot Academy and an online help center for self-guided learning, plus phone support on higher tiers.

Guia de Troca

Already using one of these CRM solutions? Here’s what to expect if you switch between Pipedrive and HubSpot.

🔄 Switching from Pipedrive to HubSpot?

✅ O que você vai ganhar:

  • Free CRM plan with unlimited contacts forever
  • 800+ integrations and full marketing hub access
  • Marketing campaigns, service hub, and CMS hub in one account

❌ O que você perderá:

  • The clean Kanban drag-and-drop pipeline view
  • Predictable per-user pricing without onboarding fees
  • The shallow learning curve and quick setup process

📋 Como mudar:

  1. Export your Pipedrive contacts, deals, and activities to CSV
  2. Create a free hubspot account and set up your pipeline stages
  3. Import data using HubSpot’s import tool and map fields to custom properties
🔄 Switching from HubSpot to Pipedrive?

✅ O que você vai ganhar:

  • A simpler, sales-focused interface without marketing clutter
  • Lower entry-level costs starting at $14 per user per month
  • No mandatory onboarding fees on professional and enterprise plans

❌ O que você perderá:

  • The free CRM plan and bundled marketing tools
  • 800+ integrations and bi-directional data sync
  • The marketing hub, service hub, and AI-powered analytics depth

📋 Como mudar:

  1. Export your HubSpot contacts, companies, and deals to CSV
  2. Start a 14-day Pipedrive trial and set up customizable pipelines
  3. Use Pipedrive’s import wizard or connect via Zapier to migrate data

O que nossa avaliação não abordou

This Pipedrive vs HubSpot comparison focused on small to mid-sized sales teams. We didn’t test enterprise SSO, custom object configurations, or complex multi-region deployments. Custom enterprise pricing for HubSpot wasn’t part of this review. If you’re a large enterprise team or run very advanced sales forecasting workflows, your experience may differ from what we’ve described here.

Veredicto final

CategoriaGanhador
💰 Preços para equipes pequenasPipedrive
🆓 Plano GratuitoHubSpot
🚀 Core Sales FeaturesPipedrive
🎨 Marketing FeaturesHubSpot
👶 Facilidade de usoPipedrive
🔌 IntegraçõesHubSpot
📊 Profundidade de reportagemHubSpot
🏆 Overall Winner (Sales-Focused Teams)Pipedrive

🏆 VENCEDOR: PIPEDRIVE

Pipedrive wins 4 out of 7 categories for sales-focused small and medium businesses.

Ideal para: Small sales teams, growing startups, sales-led organizations, teams who want a focused CRM without marketing complexity

Pipedrive and HubSpot are two very different CRM solutions. Pipedrive is a sales-focused CRM that helps businesses manage their workflows through visual pipelines. HubSpot is an all-in-one platform that aligns sales, marketing, and service strategies.

HubSpot is excellent for enterprise companies and marketing teams who need every channel in one CRM platform. The 800+ integrations and AI-powered analytics give HubSpot a real edge for scaling businesses.

However, if you need a focused sales CRM with predictable pricing and a shallow learning curve, Pipedrive is the better choice. Pipedrive is often considered a better fit for small and medium businesses that need a straightforward sales CRM.

Mais comparações do Pipedrive

Here’s how Pipedrive stacks up against other competitors in the CRM space:

Pipedrive vs Salesforce

Pipedrive vence em: Cleaner interface, faster setup, lower entry-level cost for small teams

A Salesforce se destaca em: Deeper customization, enterprise-grade workflows, territory management at scale

Pipedrive vs Monday CRM

Pipedrive vence em: Sales-specific workflows, Smart Docs proposals, deal rotting alerts

Vitórias do CRM na segunda-feira em: Cross-team project management, custom dashboards, visual flexibility

Pipedrive vs Freshsales CRM

Pipedrive vence em: Better visual pipeline, simpler onboarding, stronger third-party integrations

O Freshsales CRM se destaca em: Built-in phone and chat support, AI-based contact scoring, lower base price

Pipedrive vs Zendesk

Pipedrive vence em: Dedicated sales focus, end-to-end deal management, easier for sales reps

Zendesk vence em: Customer service ticketing, omnichannel support, integrated help desk tools

More of HubSpot Compared

Here’s how HubSpot stacks up against other competitors in the CRM platform space:

HubSpot vs Salesforce

A HubSpot vence em: Easier onboarding, free CRM tier, bundled marketing hub at lower price

A Salesforce se destaca em: Deeper enterprise customization, larger third-party app library, complex sales territory management

HubSpot vs ActiveCampaign

A HubSpot vence em: Full CRM platform with sales hub, service hub, and CMS hub bundled

ActiveCampaign vence em: Lower email marketing pricing, advanced automation logic, better for nurture leads

HubSpot vs ClickFunnels

A HubSpot vence em: Full customer relationship management, free CRM plan, deeper data and reporting

O ClickFunnels se destaca em: Sales funnel templates, faster landing page builder, simpler checkout flows

HubSpot vs GoHighLevel

A HubSpot vence em: More mature reporting, larger integration library, established support resources

GoHighLevel vence em: Agency-focused features, white-labeling, all-in-one pricing for marketing agencies

Perguntas frequentes

Qual a diferença entre HubSpot e Pipedrive?

HubSpot is an all-in-one CRM platform covering marketing, sales, and service hubs. Pipedrive is a sales-focused CRM with a visual pipeline. HubSpot suits enterprise companies; Pipedrive fits small and medium sales teams.

Por que o Pipedrive é melhor que o HubSpot?

Pipedrive is better than HubSpot for sales-focused teams that want a clean interface, lower entry-level costs, and no mandatory onboarding fees. The shallow learning curve helps reps get productive within hours.

Por que o HubSpot é melhor que o Pipedrive?

HubSpot is better than Pipedrive when you need a marketing hub, service hub, and sales hub in one CRM platform. It also offers a permanent free plan, 800+ integrations, and AI-powered reporting.

O HubSpot integra-se com o Pipedrive?

Yes, HubSpot and Pipedrive integrate through tools like Zapier, Make, or native connectors. You can sync contacts and deals two-way. Teams sometimes use both during a migration period.

O Pipedrive pode ser usado como um CRM?

Yes, Pipedrive is a full CRM built specifically for sales teams. It manages contacts, deals, sales forecasting, and email marketing features. Pipedrive is best for businesses that put sales first over broad marketing.

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