
Are you drowning in sticky notes and missed sales calls?
It is hard to keep track of every lead when your data is scattered.
This chaos hurts your negócios.
You lose money every time a potential customer slips through the cracks.
Your team wastes hours on dados entry instead of selling.
Casca de noz CRM is the answer. It brings your team, emails, and deals together in one simple tool.
This guide shows you exactly how to use Nutshell to stop the mess and start closing more deals.

Stop letting leads slip through the cracks! Nutshell’s CRM and email marketing platform help you build stronger relationships and close more deals.
Nutshell CRM Tutorial
Mastering Nutshell is simple.
You do not need to be a computer expert to use it.
We will show you the most important tools step by Step.
Follow this guide to set up your account and start selling immediately.
How to Use Sales Automation
Vendas automação stops you from doing the same boring tasks over and over.
It handles data entry and assigns leads for you.
Andy Fowler helped create Nutshell so teams can stop fighting software and start selling.
This means every user spends less time clicking buttons and more time talking to people.
Step 1: Define Your Pipeline Stages
Before you automate, you must know your steps.
A pipeline is just the path a customer takes to buy from you.
- Look for the Nutshell logo in the top corner to make sure you are on the main dashboard.
- Go to Company Settings and select Pipelines.
- Click New Pipeline to start fresh.
- Name your stages clearly. You can use names like “New Lead” or “Proposal Sent.”
- Please keep it simple so you do not confuse your team.
Step 2: Set Up Lead Assignment Rules
You do not want leads sitting in a pile.
You also do not want salespeople sitting around waiting for work.
Nutshell can pass leads to the right person instantly.
- Inside your pipeline settings, look for the Assignment section.
- Create a rule based on the lead’s data.
- For example, tell the system to assign all local leads to Sarah.
- Check the small blue square box to apply the rule to all new leads.
- Set a fallback rule so no lead gets lost.

Step 3: Automate Stage Tasks
Nutshell can tell your team exactly what to do at each Step.
It is like having a light bulb moment every time you open a deal.
- Click on a specific stage in your pipeline editor.
- Look for the Tasks section on the screen.
- Add specific actions like “Call customer” or “Send pricing sheet.”
- Set due dates for each task.
- Now, the rep gets an automatic reminder when a deal reaches this stage.
Mastering Pipeline Management
A messy pipeline kills sales.
If you cannot see where your deals are, you cannot close them.
Nutshell gives you a visual map to help you manage every opportunity.
It puts everything on a clean white background so you can focus on the work that matters.
Step 1: Build Your Custom Pipeline
Seu negócios is unique. Your pipeline should match how you actually sell.
- Navigate to the Sales dashboard in your account.
- Click Edit Pipeline or Create New if you have not yet created one.
- Drag and drop the stages to put them in the right order.
- Add “Confidence” percentages to each stage.
- This helps your group estimate how much money the team will make.
Step 2: Add Guidance for Your Team
New hires often struggle to know what to do next.
You can put instructions right inside the CRM.
- Open a stage in the pipeline editor.
- Find the Guidance texto box.
- Write short, clear tips for your reps.
- Look for the white WebFX logo in the integration settings if you need extra marketing help.
- These tips appear on the screen whenever a deal enters this stage.

Step 3: Manage Deals with Board View
The Board view is the easiest way to move deals forward.
It looks like a set of cards.
- Click the Board icon at the top of your leads page.
- You will see columns for each stage of your pipeline.
- Click and hold a lead card to drag it to the next column.
- Watch for the yellow círculo alert to indicate whether a task is overdue.
- Mark a deal as “Won” or “Lost” by dragging it to the bottom.
Setting Up Email Automation
Writing the same follow-up email ten times a day is a waste of time.
E-mail automação sends personal messages on your behalf.
This helps your group of people sitting in the sales department save time.
These look like real emails, not robotic marketing blasts.
Step 1: Create Your Email Templates
You need a good message before you can automate it.
- Go to your Email tab and select Templates.
- Click Create New Template.
- Write your subject line and body text.
- Ensure your company logo on a white background looks clear in the email signature.
- Use “placeholders” for names, so Nutshell fills them in automatically.
- Save the template with a name you will remember.
Step 2: Link Emails to Pipeline Stages
Now you tell Nutshell when to send your message.
You do not want your team just sitting around a table waiting to hit send manually.
- Go back to Company Settings and then Pipelines.
- Choose the stageat whiche you want the email tobe sentd.
- You might see the blue and white webfx option here if you use that tool for data.
- Find the Personal email sequences section.
- Click the + button to add an automation block.

Step 3: Configure Timing and Triggers
You do not want to bombard people instantly.
You can set this up from your office desk or a table with a light at home.
- Select the template you created in Step.
- Look for the green square and a yellow icon if there is a warning about your dates.
- Set the delay to “Immediately” or “Wait 2 days.”
- Decide when the emails stop, like when a customer replies.
- Click Save to finish the setup.
Alternativas ao Nutshell CRM
Aqui estão vários Alternativas de CRM em poucas palavras com uma breve descrição de cada um:
- GoHighLevel: Uma plataforma completa de marketing e vendas, projetada para agências e empresas, que oferece ferramentas abrangentes, incluindo criadores de funis de vendas, marketing por e-mail, automação de SMS e gerenciamento de clientes.
- Pipedrive: Uma abordagem focada em vendas CRM Conhecido por seus fluxos de vendas visuais e intuitivos, que ajudam as equipes a gerenciar negócios e acompanhar o progresso de forma eficiente.
- Keap: Especializada em automação para pequenas empresas, combinando funcionalidades de CRM com marketing por e-mail e gestão do funil de vendas.
- HubSpot: Uma plataforma amplamente reconhecida que oferece um conjunto de "hubs" para vendas, marketing, atendimento ao cliente, gerenciamento de conteúdo e operações, ideal para empresas que buscam soluções integradas.
- ClickFunnels: É principalmente um construtor de funis de vendas e páginas de destino, com algumas funcionalidades de captura de leads e marketing por e-mail básico, focado em campanhas online orientadas à conversão.
- Povo: Uma abordagem simples, integrada e proativa. CRM Com funcionalidades como funis de vendas, campanhas de e-mail, gestão de contatos e automação de fluxos de trabalho.
- Imediatamente: Esta empresa se concentra na prospecção de clientes potenciais e prospecção por e-mail não solicitado, oferecendo gerenciamento de relacionamento com o cliente, rastreamento de leads e automação do processo de vendas.
- ClickUp: Uma plataforma versátil de gestão de trabalho que pode ser personalizada para funcionar como um CRM, oferecendo recursos como gestão de contatos, visualização do pipeline de vendas, integração de e-mail e painéis personalizáveis.
- CRM de segunda-feira: Uma plataforma altamente personalizável, estruturada como uma planilha, que permite o gerenciamento completo do ciclo de leads, previsão de vendas, sincronização de e-mails e acompanhamento de atividades.
- CRM Cápsula: Um CRM focado no crescimento e projetado para ser simples, que ajuda empresas a gerenciar contatos, acompanhar negócios e manter o relacionamento com clientes, com recursos como múltiplos pipelines e gerenciamento de tarefas.
- Perspicazmente: A CRM Indicado para pequenas e médias empresas, oferece gerenciamento de contatos e projetos, automação de fluxo de trabalho e relatórios robustos, além de uma interface amigável.
- Freshsales CRM: Uma opção com excelente relação custo-benefício que oferece amplas funcionalidades para equipes de vendas, incluindo comunicação com leads, ferramentas de conversão, pontuação de leads baseada em IA e fortes capacidades de integração.
- Salesforce: Uma plataforma de CRM robusta e líder de mercado, que oferece amplas funcionalidades para vendas, marketing e atendimento, reconhecida por sua alta capacidade de personalização e escalabilidade para grandes empresas.
- Zendesk: É principalmente uma plataforma de atendimento e suporte ao cliente que também oferece recursos robustos de CRM, proporcionando gerenciamento e análise de ponta a ponta da interação com o cliente.

CRM em poucas palavras Comparado
Segue uma breve comparação do Nutshell CRM com estas soluções de software:
- Nutshell vs Pipedrive: Ele se destaca pelo gerenciamento visual do fluxo de trabalho, enquanto o Nutshell prioriza a facilidade de uso e a simplicidade.
- Nutshell CRM vs GoHighLevel: O Nutshell CRM é um CRM focado em vendas que enfatiza a facilidade de uso e o gerenciamento do pipeline, enquanto o GoHighLevel oferece um conjunto mais amplo de ferramentas de marketing, vendas e gerenciamento de agências.
- Resumindo: CRM vs. Keap: O Nutshell CRM foca na simplificação dos processos de vendas e na colaboração; o Keap oferece recursos avançados de automação de marketing e gestão de leads.
- Nutshell CRM vs ActiveCampaign: O Nutshell CRM simplifica o rastreamento de vendas e contatos, enquanto o ActiveCampaign se destaca na automação de marketing sofisticada, segmentação e campanhas de e-mail.
- Nutshell CRM vs Hubspot: O Nutshell CRM oferece uma interface intuitiva para gerenciamento do pipeline de vendas e relacionamento com o cliente, enquanto o HubSpot fornece uma plataforma completa e abrangente para marketing, vendas e atendimento.
- Resumindo: CRM vs. Clickfunnels: O Nutshell CRM é um CRM dedicado e focado em vendas; o ClickFunnels é especializado na criação de funis de vendas e páginas de destino para impulsionar conversões.
- Resumindo, CRM versus pessoas: O Nutshell CRM é um CRM focado em vendas com relatórios robustos e gerenciamento de pipeline; o Folk enfatiza a organização colaborativa de contatos e o enriquecimento baseado em IA.
- CRM em poucas palavras vs. Instantaneamente: O Nutshell CRM se concentra no gerenciamento de pipelines de vendas e interações com clientes, enquanto o Instantly é voltado para alto volume. e-mail frio Prospecção e geração de leads.
- Resumo: CRM vs. ClickUp: O Nutshell CRM é uma ferramenta especializada em vendas e gestão de relacionamento com o cliente, enquanto o ClickUp é uma plataforma versátil de gestão de trabalho que inclui funcionalidades de CRM.
- CRM em poucas palavras vs. CRM de segunda-feira: O Nutshell CRM oferece um processo de vendas simplificado com visualização clara do pipeline; o Monday CRM oferece fluxos de trabalho visuais altamente personalizáveis e forte colaboração em equipe entre diversas funções.
- CRM em poucas palavras vs. CRM em cápsulas: O Nutshell CRM foca-se na gestão intuitiva e automatizada do pipeline de vendas; o Capsule CRM é um gestor de contactos mais simples, voltado principalmente para o acompanhamento de oportunidades de vendas.
- Resumo de CRM vs. Insightly: O Nutshell CRM enfatiza a facilidade de uso para equipes de vendas de pequenas empresas; o Insightly oferece um CRM mais completo com recursos adicionais de gerenciamento de projetos.
- Nutshell CRM vs Freshsales CRM: O Nutshell CRM oferece um pipeline de vendas fácil de usar e colaboração em equipe; o Freshsales CRM inclui insights baseados em IA e automação mais abrangente da força de vendas.
- Resumindo: CRM vs. Salesforce: O Nutshell CRM oferece uma solução simples e acessível para pequenas e médias empresas; o Salesforce é um CRM empresarial altamente escalável e repleto de recursos.
Conclusão
Nutshell CRM makes selling easier for everyone.
You no longer need to fight with messy spreadsheets.
You built a clear pipeline to see exactly where your money is coming from.
This tool brings order to your business chaos.
Your team can stop worrying about data entry and focus on closing deals.
Just open the app, look for the nushell logo, and get to work.
Start using these features today to grow your sales without the stress.
Perguntas frequentes
What is CRM in a nutshell?
It’s your business command center. A Customer Relationship Management tool organizes contacts, tracks sales conversations, and automates follow-ups. Basically, it prevents leads from slipping through the cracks. Nutshell specifically focuses on B2B sales efficiency.
What is nutshell com?
That is the official website for Nutshell CRM. It’s where you access the login portal, view pricing plans starting at $13/month, and explore features like sales automation and AI meeting summarization. It’s the hub for all things Nutshell.
What are the 3 basic CRM functionalities?
Contact management, pipeline tracking, and automation. First, you organize customer data. Second, you visualize where deals stand. Third, you automate repetitive tasks like emails. Nutshell excels at all three, ensuring your sales team focuses on closing, not data entry.
How to use CRM step by step?
Start by importing contacts. Then, define your sales pipeline stages. Connect your email to track communications automatically. Nutshell makes this intuitive. Finally, set up automation triggers to move leads through the funnel without manual effort.
What is a CRM for dummies?
It’s a digital address book that helps you sell. Instead of sticky notes, you keep client details, emails, and deal stages in one secure place. Nutshell is designed to be user-friendly, stripping away the complexity often found in enterprise tools like Salesforce.
What is the CRM training process?
Training involves onboarding your team to the platform. With Nutshell, it’s fast. You import data, invite users, and set permissions. Then, utilize their support articles or webinars to teach the team how to log activities and track deals effectively.
Where is nutshell used?
Nutshell is cloud-based, so it’s used everywhere via web browser or mobile app. It’s primarily used by B2B sales teams in small to medium-sized businesses to manage relationships, track leads, and streamline sales processes remotely or in-office.
More Facts about Nutshell
- Começando: Hooking up your email and calendar to Nutshell is one of the first things you should do to start selling.
- Importing Info: You can bring in your contact lists from spreadsheets, address books, or other software easily.
- Organização: Nutshell sorts your information into three main groups: companies, people, and leads.
- Leads: A “lead” is just a name for a sales opportunity you want to keep track of.
- Custom Paths: You can build special steps (pipelines) that match exactly how your team sells things.
- Usabilidade: The best software is the one your team will actually want to use, and Nutshell is built to be simple for everyone.
- Relatórios: You can use Nutshell’s reports to look closely at your sales numbers and important contact details.
- Permissões: You can change settings to control exactly which team members are allowed to see certain information.
- Dashboards: You can change your main screen (dashboard) to show important scores, like how much you have sold versus your goal.
- Campos personalizados: You can create your own labels and tags to keep your data organized the way you like it.
- Tailoring: When you set up the software to match your specific goals, your team will work faster and better.
- Fluxo de trabalho: You can set up your dashboard to fit the work you do every single day.
- Clean Data: It is important to have rules for how you type in names so your list stays neat and correct.
- History: You can track every time you talk to a client so you have a full history of your relationship.
- Goals: detailed goals help your team understand why using the software helps them.
- Syncing: When you connect Google or Microsoft Outlook, your emails and appointments save to Nutshell automatically.
- Checking Data: You should check your lists often to fix mistakes or delete names that are listed twice.
- Personalização: Use the history you have on customers to write emails that feel personal to them.
- Automação: You can set up Nutshell to do boring tasks for you, like sending reminders or follow-up emails.
- Métricas: Keep an eye on important numbers, like how many people buy from you and how many stop buying.
- Success Tips: To get the best results, focus on keeping data clean, using automation, and making sure the whole team works together.
- Audits: Every few months, look through your data to remove bad info or duplicates.
- Velocidade: Watch how fast you are closing deals and how often you win to see how your team is doing.
- Integrações: Start by connecting the most important tools you use, then add others later using tools like Zapier.
- Trabalho em equipe: Use shared screens and “@mentions” to talk clearly with your team inside the app.
- Guided Import: Nutshell has a helpful tool that guides you through uploading your contacts from other places.
- Zero-Touch: If you connect your email, the system logs your activity without you having to click anything.
- Segurança: Protect your customer’s private info by using strong passwords (two-factor authentication) and user limits.
- Native Tools: It is usually best to use Nutshell’s built-in connections before trying to use outside connectors.
- Timeline: You can record phone calls, meetings, and notes right on a contact’s profile page.
- Colaboração: Working together in the app helps everyone communicate better and get more done.
- Equipes: You can group your workers into teams inside the app to see how productive they are.













