⚡ Veredito rápido:
- Preços: ClickUp is free, with paid plans from $7/user/month. Bitrix24 starts at $49/organization/month.
- Ideal para: Bitrix24 for CRM-led pequenas empresas. ClickUp for teams running projects and tasks.
- Principal diferença: Bitrix24 bundles a CRM, website construtor, and calls. ClickUp focuses on tasks, views, and integrations.
- Nossa escolha: ClickUp for most users. It rates 4.3 vs 3.0 and gives unlimited users a free plan.
Bitrix24 and ClickUp both promise to run your whole negócios from one app.
They are not built for the same job.
Bitrix24 is a CRM with project and chat tools attached.
ClickUp is a project management platform that can bend into a basic CRM.
Pick the wrong one, and your team fights the software every day.
Visão geral
This Bitrix24 vs ClickUp comparison covers pricing, features, and ease of use.
Analisamos a documentação, as páginas de preços e as avaliações dos usuários para ambas as ferramentas.
Nossos redatores também passaram um tempo interagindo pessoalmente com cada um deles.
Essas observações aparecem nas seções "O que nossa equipe notou" abaixo.
By the end, you’ll know which tool fits your team.
O que é Bitrix24?
Bitrix24 is a cloud-based collaboration tool built around a CRM.
It brings different aspects of negócios operations into one workspace.
It covers project management, customer support, and internal communications.
Sales teams track leads, deals, and customer relationships in one database.
You can reach it from anywhere, which helps remote teams stay connected.
It serves businesses of every size, from startups to large enterprises.
Watch this short video for a quick tour of the platform.
Bitrix24
Bitrix24 puts CRM, tasks, chat, and websites under one flat fee. It fits sales-driven small teams best.
Preços do Bitrix24
Bitrix24 charges one flat fee per organization, not on a per user basis. Here’s how the plans break down.
| Plano | Preço | Ideal para |
|---|---|---|
| Básico | US$ 49 por organização por mês | Small teams starting with CRM and tasks |
| Padrão | US$ 99 por organização por mês | Growing teams (unlimited users, 100 GB storage) |
| Profissional | US$ 199 por organização por mês | Advanced features and unlimited online storage |
| Empresa | US$ 399 por organização por mês | Grandes empresas com uso intenso |
Pricing verified September 2026.
Teste grátis: The Professional plan comes with a 30-day free trial.
Garantia de reembolso: We couldn’t confirm a refund policy. Read the billing terms before you pay.
📌 Observação: Bitrix24 does offer discounts for longer terms. Annual plans save 20%, and two-year plans save 31%. A free plan also covers core CRM, tasks, and documents with 5 GB of storage. Chat and collaboration tools stay free for unlimited users.
⚠️ Pricing Conflict: Our pricing database lists Basic at $49/organization/month and no free tier. Other sources describe a Plus plan at $39/month for 24 users. They also disagree on free plan limits, citing 12 users or unlimited users. The free plan skips invoicing and workflow automação. Confirm current plans on Bitrix24’s pricing page.
Principais benefícios do Bitrix24
Eis o que torna o Bitrix24 uma opção a ser considerada:
- Tudo em uma única plataforma: CRM, tasks, chat, and documents live together. You pay for fewer separate apps.
- Preço fixo: One fee covers the organization, not each seat. Check each plan’s user cap first.
- Built-in sales tools: Lead management and a sales pipeline sit inside the core CRM. No add-ons needed.
- Calls and chat: Video calls and voz calls happen inside the same app. Your team skips separate reunião ferramentas.
- Aplicativos móveis: iOS e Android apps let you manage tasks and CRM data anywhere.
- Segurança: Data is hosted on Amazon Web Services with SSL encryption. Multiple layers of protection guard your records.
- Custom workspace: Pick a theme and hide unused left-menu items. The Home Dashboard keeps search, messages, and tasks in view.
O que nossa equipe observou
Nosso escritor signed up for Bitrix24 and explored its CRM, tasks, and chat tools. Here’s what stood out:
Bitrix24: Prós e Contras
✅ Prós
- Free version works well for small projects and teams
- CRM, projects, and chat in a single platform
- Flat organization pricing instead of per-seat fees
- Built-in sites, landing pages, and online stores
❌ Contras
- Steep learning curve, with many features to learn
- Some reviewers report bugs and slow customer support
- User complaints cite limited customization options
O que é ClickUp?
ClickUp is project management software for planning, tracking, and sharing work.
It keeps tasks, docs, calendars, and chat in one workspace.
That means less switching between separate apps all day.
ClickUp helps you manage projects of any size, from to-do lists to complex projects.
Its AI assistant, ClickUp Brain, helps track workloads and time spent.
ClickUp earns a high score of 4.3 in our ratings.
This ClickUp review video shows the workspace in action.
🏆 Vencedor: ClickUp
ClickUp gives every team member tasks, docs, and chat in one place. The free plan covers unlimited users.
Preços ClickUp
ClickUp offers a free plan and three paid plans. Paid tiers are charged per user.
| Plano | Preço | Ideal para |
|---|---|---|
| Livre | $0 | Solo workers testing essential features |
| Ilimitado | US$ 7 por usuário por mês | Equipes pequenas que precisam de armazenamento ilimitado |
| Negócios | US$ 12 por usuário por mês | Growing teams running many projects |
| Empresa | Personalizado | Large orgs needing single sign on and live onboarding training |
Pricing verified September 2026.
Teste grátis: Paid plans include a 15-day free trial. The Free Forever plan stays completely free.
Garantia de reembolso: A ClickUp oferece uma garantia de reembolso de 30 dias em todos os planos pagos.
📌 Observação: ClickUp’s free plan allows an unlimited number of members. It caps custom fields at 100 uses. The Enterprise plan adds HIPAA compliance. Like most SaaS tools, ClickUp plans cost less when billed annually.
⚠️ Aviso: Upgrades apply to your entire workspace. Every member moves to the paid plan together. On the Business plan, a 20-person team pays for 20 seats.
Principais benefícios do ClickUp
Eis o que torna o ClickUp uma opção a ser considerada:
- Free for unlimited users: The Free Forever plan has no member limit. Reviewers rate it highly among free project tools.
- Mais de 1.000 integrações: Connect Slack, Google Drive, Zoom, and many more apps.
- 1,000+ templates: Pre-built templates cover common workflows. You skip building from scratch.
- Personal command center: A Personal Planner and Notepad help you organize your own day.
- Custom dashboard: Tailor the main dashboard to your preferences. Reports can be personalized too.
- Security controls: 2-factor authentication and user permissions decide who sees what.
- Offline mobile app: Create new tasks and reminders even without a connection.
O que nossa equipe observou
Our writer signed up for ClickUp and used it to plan tasks and track work. Here’s what stood out:
Vantagens e Desvantagens do ClickUp
✅ Prós
- Free Forever plan with unlimited users
- List, Board, Calendar, Gantt, and Timeline views
- Over 1,000 integrations with apps like Slack and Zoom
- ClickUp Brain AI assistant helps track workloads
❌ Contras
- Uma interface complexa pode sobrecarregar novos usuários.
- Relatórios As ferramentas estão espalhadas e são difíceis de encontrar.
- No phone support, and live chat starts with a bot
Comparação de recursos
Here’s the full comparison of Bitrix24 vs ClickUp across nine key features. Each section shows how both tools handle the same job, then we compare pricing.
| Recurso | Bitrix24 | ClickUp |
|---|---|---|
| Preço inicial | US$ 49 por organização por mês | $0, then $7/user/month |
| Modelo de Preços | Flat per organization | Por usuário |
| Plano Gratuito | ✅ (see pricing note) | ✅ |
| CRM integrado | ✅ | ❌ (templates only) |
| Kanban & Gantt Charts | ✅ | ✅ |
| Automação de fluxo de trabalho | ✅ | ✅ |
| Assistente de IA | ✅ Copiloto | ✅ ClickUp Brain |
| Controle de tempo | ✅ | ✅ |
| Website & Store Builder | ✅ | ❌ |
| Ideal para | CRM-led small businesses | Equipes focadas em projetos |
1. Project & Task Management
Bitrix24: You can assign tasks, set deadlines, and track progress in one place. Customizable reports and shared dashboards help you generate reports in real time. It handles managing projects well, though menus feel crowded.
ClickUp: Work flows from Workspaces, Spaces, Folders, and Lists down to Tasks and Subtasks. You can link goals to tasks and watch KPIs on live dashboards. Dev teams also get sprint reports and burndown charts.
2. Kanban Boards & Project Views
Bitrix24: Tasks and deals appear on Kanban boards and Gantt charts. Drag a card to update its stage. You get fewer view options than ClickUp offers.
ClickUp: Switch between List, Board, Calendar, Gantt, and Timeline views. You can view tasks by due date, owner, or status. Compared with other project management tools, these views are very flexible.
The Calendar view also helps you plan deadlines across multiple projects.
3. CRM e Gestão de Contatos
Bitrix24: The Bitrix24 CRM stores every customer detail and interaction in one database. Pick Simple CRM to skip leads, or Classic CRM to start with them. Deals can also pull items from a product catalog.
ClickUp: ClickUp has no dedicated CRM module. Instead, you build a simple CRM tool from templates. It works for basic contact management, but sales steps stay manual.
⚠️ Aviso: If CRM software is your main need, ClickUp will feel like a workaround.
4. Lead Generation & Sales Pipeline
Bitrix24: Bitrix24 captures, tracks, and nurtures leads through the sales funnel. Its contact center pulls inbound inquiries from chat, email, and phone into the CRM. You can also send email marketing campaigns to CRM segments.
ClickUp: ClickUp can collect leads through forms and move them across board statuses. That suits marketing teams tracking campaigns. It isn’t built for full sales management.
Bitrix24 goes further with a builder for landing pages, web forms, and online stores. You can connect Google Analytics to track visitors.
5. Automação de fluxo de trabalho
Bitrix24: Automated workflows handle routine updates, notifications, and reminders. Deals and tasks move forward without manual follow-ups. The free plan leaves these automation features out.
ClickUp: Build custom rules or pick from 100+ automation templates to save time. The AI Automation Builder helps you set rules in plain language. Reviewers rate its automations well against rival tools.
6. Assistente de IA
Bitrix24: Co-Pilot is an AI assistant built into the platform. It helps you find features and automate tasks. That matters, because the menus hold so many tools.
ClickUp: ClickUp Brain helps you manage tasks and track workloads. It works alongside other features like Docs and Chat. It can also summarize work across your workspace.
7. Time Tracking & HR
Bitrix24: Bitrix24 tracks employee workloads and time spent on tasks. Its HR tools add an employee directory and a visual company structure chart.
ClickUp: ClickUp includes native timers, manual logging, time estimates, and timesheets. You can track billable hours against actual work. Workload views help with resource management and prevent burnout.
⚠️ Aviso: Reviews call ClickUp’s time tracking cumbersome at times. It also lacks true employee scheduling.
8. Colaboração e Comunicação
Bitrix24: Bitrix24 works as a full communications platform with group chats and video calls. The activity stream feels like a social feed. Extranet access lets outside partners collaborate safely.
ClickUp: ClickUp’s communication features include a team messenger, docs, and a whiteboard feature. The AI Notetaker captures atas de reunião for you. Guest access lets clients see shared work.
⚠️ Aviso: Bitrix24’s feed moves fast. Updates get missed if nobody checks it daily.
9. Documents & File Sharing
Bitrix24: A built-in office suite creates documents, spreadsheets, and apresentações. You can upload files to secure cloud storage. Real-time co-editing and version control keep everyone on the latest copy.
ClickUp: ClickUp Docs support real time editing right next to your tasks. Enterprise Search finds files across ClickUp and connected apps like Google Drive.
10. Preços e Custos
Here’s how the plans line up side by side.
| Nível do Plano | Bitrix24 | ClickUp |
|---|---|---|
| Livre | Not in our pricing data (see note) | Grátis: $0 |
| Nível 1 | Basic: $49/organization/month | Ilimitado: US$ 7/usuário/mês |
| Nível 2 | Standard: $99/organization/month | Empresarial: US$ 12 por usuário por mês |
| Nível 3 | Professional: $199/organization/month | Empresa: Personalizado |
| Nível 4 | Enterprise: $399/organization/month | ❌ |
Bitrix24: The flat fee rewards bigger teams. Seven users on ClickUp Unlimited cost $49/month, the same as Bitrix24 Basic. Past that point, Bitrix24 gets cheaper per person if the user cap fits.
ClickUp: ClickUp’s Unlimited plan is cheaper for solo users and smaller teams. The free plan offers enough features to run real projects. Costs rise with each person you add.
Diferentes cenários
| Se você precisar | Escolher | Por que |
|---|---|---|
| Orçamento apertado, equipe pequena | ClickUp | Plano gratuito com usuários ilimitados |
| Built-in CRM and sales pipeline | Bitrix24 | Leads and deals for smaller businesses |
| Large team, fixed budget | Bitrix24 | Flat fee, not per seat |
| Complex tasks with many views | ClickUp | Gantt, Timeline, and workload views |
| Websites and online sales | Bitrix24 | Built-in site and store builder |
| Many app integrations | ClickUp | 1,000+ connected tools |
| Ideal para iniciantes | ClickUp | Fewer modules to learn first |
💰 Seu orçamento
ClickUp wins for solo users and small crews, thanks to its free forever plan. Bitrix24’s flat fee makes more sense once your team passes seven people.
🔌 Seu conjunto de tecnologias
ClickUp connects with over 1,000 apps, including Slack for team communication. Bitrix24 replaces several business software tools instead of connecting to them.
📈 Seu Processo de Vendas
Need a classic CRM with lead stages and a contact center? Bitrix24 handles that natively, while ClickUp needs workarounds.
🎓 Seu nível de experiência
ClickUp gets mixed reviews on ease of use from new users. Bitrix24’s user interface is harder, so plan time for staff training.
🆓 Testes e demonstrações grátis
Start on ClickUp’s free plan, then try a paid tier for 15 days. Bitrix24 gives a 30-day trial of its professional plan.
🛟 Opções de suporte
ClickUp has 24/7 live chat, a knowledge base, and ClickUp University, but no phone support. Bitrix24 offers support resources and live training webinars, though reviewers mention slow fixes.
Guia de Troca
Já utiliza alguma dessas ferramentas? Veja o que esperar se você mudar.
🔄 Switching from Bitrix24 to ClickUp?
✅ O que você vai ganhar:
- Um plano gratuito com usuários ilimitados.
- 1,000+ integrations and 100+ automation templates
- Timeline and workload views for complex tasks
❌ O que você perderá:
- A built-in CRM, contact center, and sales funnel
- Voice calls and extranet access
- Sites, landing pages, and online stores
📋 Como mudar:
- Export tasks and CRM records from Bitrix24 as CSV files.
- Create a ClickUp account and set up Spaces and Lists.
- Use ClickUp’s importer to import data and map custom fields.
🔄 Switching from ClickUp to Bitrix24?
✅ O que você vai ganhar:
- A full CRM with lead management and a product catalog
- Flat organization pricing instead of per-seat fees
- An employee directory and HR tools
❌ O que você perderá:
- Over 1,000 native integrations
- Sprint reports and burndown charts
- The Personal Planner and Notepad
📋 Como mudar:
- Export your tasks and lists from ClickUp as CSV files.
- Create a Bitrix24 account and set up your company structure.
- Import contacts with the CRM import tool, then rebuild projects.
O que nossa avaliação não abordou
This comparison focused on small teams and growing companies. We didn’t test API access, on-premise Bitrix24, or data rules in the European Union. We also skipped some of ClickUp’s features in depth, like Enterprise controls. New features may change these tools after September 2026.
Veredicto final
| Categoria | Ganhador |
|---|---|
| 💰 Preços | ClickUp |
| 📋 Project & Task Management | ClickUp |
| ⚡ Automação de fluxo de trabalho | ClickUp |
| 🤖 Assistente de IA | ClickUp |
| 🔌 Integrações | ClickUp |
| 🎯 CRM & Sales | Bitrix24 |
| 💬 Collaboration & Communication | Bitrix24 |
| ⏱️ Time Tracking & HR | Bitrix24 |
| 🏆 Vencedor Geral | ClickUp |
🏆 VENCEDOR: CLICKUP
ClickUp venceu em 5 das 8 categorias.
Ideal para: Project management, task management, and teams that rely on many apps
Bitrix24 and ClickUp solve different problems. Bitrix24 is a CRM-led business suite. ClickUp is a task-first project management platform.
Bitrix24 suits small businesses and medium sized businesses needing sales, chat, and HR together. It gives those teams one unified platform at a flat price.
For most teams, ClickUp is the better choice. It is free for unlimited users and connects to far more apps. Its 4.3 rating also beats Bitrix24’s 3.0.
Mais comparações do Bitrix24
Here’s how Bitrix24 stacks up against other CRM tools:
Bitrix24 vence em: flat organization pricing, built-in project tools, and communications tools like video calls.
A HubSpot vence em: a more user friendly interface, stronger marketing automation, and easier onboarding.
Bitrix24 vs Salesforce
Bitrix24 vence em: a lower entry price, an office suite, and a website builder.
A Salesforce se destaca em: advanced lead management, deeper customization, and a better fit for large enterprises.
Bitrix24 vence em: native Gantt charts, extranet access, and team chat in one app.
O Zoho CRM se destaca em: more customization, stronger analytics, and tight links to other Zoho apps.
Bitrix24 vence em: no per-seat fees, HR tools, and file sharing built in.
O Freshsales CRM se destaca em: an easier learning curve, a sales-only layout, and quicker setup.
Want more options? This video covers other Alternativas ao Bitrix24.
Mais comparações do ClickUp
Here’s how ClickUp stacks up against other project tools:
ClickUp vs Monday.com
ClickUp vence em: better value for money, more view types, and built-in docs and whiteboards.
Monday.com vence em: a gentler learning curve, colorful visual boards, and faster team setup.
ClickUp vs Asana
ClickUp vence em: a free plan for unlimited users, native time tracking, and small-team fit.
Asana vence em: a cleaner interface, simpler task lists, and less setup work.
ClickUp vs Trello
ClickUp vence em: Gantt and Timeline views, help from ClickUp Brain, and built-in time tracking.
O Trello se destaca em: an incredibly easy Kanban setup, a shorter learning curve, and less clutter.
ClickUp vence em: native time tracking, workload views, and 100+ automation templates.
Noção vitórias em: flexible wiki pages, a cleaner writing space, and database-style notes.
Perguntas frequentes
Para que serve o Bitrix24?
It runs CRM, sales, projects, and team chat in one place. Companies use it to track leads, assign tasks, hold video calls, and share documents.
O Bitrix24 é gratuito para sempre?
A free plan exists with no end date. It covers core CRM, tasks, and 5 GB of storage. It skips invoicing and workflow automation, though.
Para que o ClickUp é mais indicado?
It’s best for teams managing tasks and projects. Marketing, product, and operations teams get flexible views, time tracking, and many integrations.
Qual o preço do ClickUp?
There’s a free plan. Unlimited costs $7/user/month, and Business costs $12/user/month. Enterprise pricing is custom.
O Bitrix24 é seguro para usar?
Yes, for most businesses. Data is hosted on Amazon Web Services with SSL encryption. As with any cloud tool, use strong passwords and review access settings.
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