⚡ Краткий вывод:
- Цены: ClickUp is free, with paid plans from $7/user/month. Bitrix24 starts at $49/organization/month.
- Лучше всего подходит для: Bitrix24 for CRM-led малый бизнес. ClickUp for teams running projects and tasks.
- Ключевое отличие: Bitrix24 bundles a CRM, website строитель, and calls. ClickUp focuses on tasks, views, and integrations.
- Наш выбор: ClickUp for most users. It rates 4.3 vs 3.0 and gives unlimited users a free plan.
Bitrix24 and ClickUp both promise to run your whole бизнес from one app.
They are not built for the same job.
Bitrix24 is a CRM with project and chat tools attached.
ClickUp is a project management platform that can bend into a basic CRM.
Pick the wrong one, and your team fights the software every day.
Обзор
This Bitrix24 vs ClickUp comparison covers pricing, features, and ease of use.
Мы изучили документацию, страницы с ценами и отзывы пользователей обоих инструментов.
Наши авторы также провели некоторое время непосредственно с каждым из них.
Эти замечания приведены в разделах «Что заметила наша команда» ниже.
By the end, you’ll know which tool fits your team.
Что такое Bitrix24?
Bitrix24 is a cloud-based collaboration tool built around a CRM.
It brings different aspects of бизнес operations into one workspace.
It covers project management, customer support, and internal communications.
Sales teams track leads, deals, and customer relationships in one database.
You can reach it from anywhere, which helps remote teams stay connected.
It serves businesses of every size, from startups to large enterprises.
Watch this short video for a quick tour of the platform.
Битрикс24
Bitrix24 puts CRM, tasks, chat, and websites under one flat fee. It fits sales-driven small teams best.
Цены на Bitrix24
Bitrix24 charges one flat fee per organization, not on a per user basis. Here’s how the plans break down.
| План | Цена | Лучше всего подходит для |
|---|---|---|
| Базовый | 49 долларов США/организация/месяц | Small teams starting with CRM and tasks |
| Стандарт | 99 долларов США/организация/месяц | Growing teams (unlimited users, 100 GB storage) |
| Профессиональный | 199 долларов США/организация/месяц | Advanced features and unlimited online storage |
| Предприятие | 399 долларов США/организация/месяц | Крупные компании с интенсивным использованием |
Pricing verified September 2026.
Бесплатная пробная версия: The Professional plan comes with a 30-day free trial.
Гарантия возврата денег: We couldn’t confirm a refund policy. Read the billing terms before you pay.
📌 Примечание: Bitrix24 does offer discounts for longer terms. Annual plans save 20%, and two-year plans save 31%. A free plan also covers core CRM, tasks, and documents with 5 GB of storage. Chat and collaboration tools stay free for unlimited users.
⚠️ Pricing Conflict: Our pricing database lists Basic at $49/organization/month and no free tier. Other sources describe a Plus plan at $39/month for 24 users. They also disagree on free plan limits, citing 12 users or unlimited users. The free plan skips invoicing and workflow автоматизация. Confirm current plans on Bitrix24’s pricing page.
Основные преимущества Bitrix24
Вот почему Bitrix24 заслуживает внимания:
- Всё на одной платформе: CRM, tasks, chat, and documents live together. You pay for fewer separate apps.
- Фиксированная цена: One fee covers the organization, not each seat. Check each plan’s user cap first.
- Built-in sales tools: Lead management and a sales pipeline sit inside the core CRM. No add-ons needed.
- Calls and chat: Video calls and голос calls happen inside the same app. Your team skips separate встреча инструменты.
- Мобильные приложения: iOS и Android apps let you manage tasks and CRM data anywhere.
- Безопасность: Data is hosted on Amazon Web Services with SSL encryption. Multiple layers of protection guard your records.
- Custom workspace: Pick a theme and hide unused left-menu items. The Home Dashboard keeps search, messages, and tasks in view.
Что заметила наша команда
Наш писатель signed up for Bitrix24 and explored its CRM, tasks, and chat tools. Here’s what stood out:
Преимущества и недостатки Bitrix24
✅ Плюсы
- Free version works well for small projects and teams
- CRM, projects, and chat in a single platform
- Flat organization pricing instead of per-seat fees
- Built-in sites, landing pages, and online stores
❌ Минусы
- Steep learning curve, with many features to learn
- Some reviewers report bugs and slow customer support
- User complaints cite limited customization options
Что такое ClickUp?
ClickUp is project management software for planning, tracking, and sharing work.
It keeps tasks, docs, calendars, and chat in one workspace.
That means less switching between separate apps all day.
ClickUp helps you manage projects of any size, from to-do lists to complex projects.
Its AI assistant, ClickUp Brain, helps track workloads and time spent.
ClickUp earns a high score of 4.3 in our ratings.
This ClickUp review video shows the workspace in action.
🏆 Победитель: ClickUp
ClickUp gives every team member tasks, docs, and chat in one place. The free plan covers unlimited users.
Цены ClickUp
ClickUp offers a free plan and three paid plans. Paid tiers are charged per user.
| План | Цена | Лучше всего подходит для |
|---|---|---|
| Бесплатно | $0 | Solo workers testing essential features |
| Без ограничений | 7 долларов США/пользователь/месяц | Небольшим командам требуется неограниченное хранилище. |
| Бизнес | 12 долларов США/пользователь/месяц | Growing teams running many projects |
| Предприятие | Обычай | Large orgs needing single sign on and live onboarding training |
Pricing verified September 2026.
Бесплатная пробная версия: Paid plans include a 15-day free trial. The Free Forever plan stays completely free.
Гарантия возврата денег: ClickUp предоставляет 30-дневную гарантию возврата денег на все платные тарифные планы.
📌 Примечание: ClickUp’s free plan allows an unlimited number of members. It caps custom fields at 100 uses. The Enterprise plan adds HIPAA compliance. Like most SaaS tools, ClickUp plans cost less when billed annually.
⚠️ Предупреждение: Upgrades apply to your entire workspace. Every member moves to the paid plan together. On the Business plan, a 20-person team pays for 20 seats.
Основные преимущества ClickUp
Вот почему ClickUp заслуживает внимания:
- Free for unlimited users: The Free Forever plan has no member limit. Reviewers rate it highly among free project tools.
- Более 1000 интеграций: Connect Slack, Google Drive, Zoom, and many more apps.
- 1,000+ templates: Pre-built templates cover common workflows. You skip building from scratch.
- Personal command center: A Personal Planner and Notepad help you organize your own day.
- Custom dashboard: Tailor the main dashboard to your preferences. Reports can be personalized too.
- Security controls: 2-factor authentication and user permissions decide who sees what.
- Offline mobile app: Create new tasks and reminders even without a connection.
Что заметила наша команда
Our writer signed up for ClickUp and used it to plan tasks and track work. Here’s what stood out:
Плюсы и минусы ClickUp
✅ Плюсы
- Free Forever plan with unlimited users
- List, Board, Calendar, Gantt, and Timeline views
- Over 1,000 integrations with apps like Slack and Zoom
- ClickUp Brain AI assistant helps track workloads
❌ Минусы
- Сложный интерфейс может сбить с толку новых пользователей.
- Отчетность Инструменты разбросаны и их трудно найти.
- No phone support, and live chat starts with a bot
Сравнение характеристик
Here’s the full comparison of Bitrix24 vs ClickUp across nine key features. Each section shows how both tools handle the same job, then we compare pricing.
| Особенность | Битрикс24 | ClickUp |
|---|---|---|
| Начальная цена | 49 долларов США/организация/месяц | $0, then $7/user/month |
| Модель ценообразования | Flat per organization | Для каждого пользователя |
| Бесплатный план | ✅ (see pricing note) | ✅ |
| Встроенная CRM-система | ✅ | ❌ (templates only) |
| Kanban & Gantt Charts | ✅ | ✅ |
| Автоматизация рабочих процессов | ✅ | ✅ |
| ИИ-помощник | ✅ Второй пилот | ✅ ClickUp Brain |
| Учет рабочего времени | ✅ | ✅ |
| Website & Store Builder | ✅ | ❌ |
| Лучше всего подходит для | CRM-led small businesses | Команды, ориентированные на проект |
1. Project & Task Management
Bitrix24: You can assign tasks, set deadlines, and track progress in one place. Customizable reports and shared dashboards help you generate reports in real time. It handles managing projects well, though menus feel crowded.
ClickUp: Work flows from Workspaces, Spaces, Folders, and Lists down to Tasks and Subtasks. You can link goals to tasks and watch KPIs on live dashboards. Dev teams also get sprint reports and burndown charts.
2. Kanban Boards & Project Views
Bitrix24: Tasks and deals appear on Kanban boards and Gantt charts. Drag a card to update its stage. You get fewer view options than ClickUp offers.
ClickUp: Switch between List, Board, Calendar, Gantt, and Timeline views. You can view tasks by due date, owner, or status. Compared with other project management tools, these views are very flexible.
The Calendar view also helps you plan deadlines across multiple projects.
3. CRM и управление контактами
Bitrix24: The Bitrix24 CRM stores every customer detail and interaction in one database. Pick Simple CRM to skip leads, or Classic CRM to start with them. Deals can also pull items from a product catalog.
ClickUp: ClickUp has no dedicated CRM module. Instead, you build a simple CRM tool from templates. It works for basic contact management, but sales steps stay manual.
⚠️ Предупреждение: If CRM software is your main need, ClickUp will feel like a workaround.
4. Lead Generation & Sales Pipeline
Bitrix24: Bitrix24 captures, tracks, and nurtures leads through the sales funnel. Its contact center pulls inbound inquiries from chat, email, and phone into the CRM. You can also send email marketing campaigns to CRM segments.
ClickUp: ClickUp can collect leads through forms and move them across board statuses. That suits marketing teams tracking campaigns. It isn’t built for full sales management.
Bitrix24 goes further with a builder for landing pages, web forms, and online stores. You can connect Google Analytics to track visitors.
5. Автоматизация рабочих процессов
Bitrix24: Automated workflows handle routine updates, notifications, and reminders. Deals and tasks move forward without manual follow-ups. The free plan leaves these automation features out.
ClickUp: Build custom rules or pick from 100+ automation templates to save time. The AI Automation Builder helps you set rules in plain language. Reviewers rate its automations well against rival tools.
6. Искусственный интеллект-помощник
Bitrix24: Co-Pilot is an AI assistant built into the platform. It helps you find features and automate tasks. That matters, because the menus hold so many tools.
ClickUp: ClickUp Brain helps you manage tasks and track workloads. It works alongside other features like Docs and Chat. It can also summarize work across your workspace.
7. Time Tracking & HR
Bitrix24: Bitrix24 tracks employee workloads and time spent on tasks. Its HR tools add an employee directory and a visual company structure chart.
ClickUp: ClickUp includes native timers, manual logging, time estimates, and timesheets. You can track billable hours against actual work. Workload views help with resource management and prevent burnout.
⚠️ Предупреждение: Reviews call ClickUp’s time tracking cumbersome at times. It also lacks true employee scheduling.
8. Сотрудничество и коммуникация
Bitrix24: Bitrix24 works as a full communications platform with group chats and video calls. The activity stream feels like a social feed. Extranet access lets outside partners collaborate safely.
ClickUp: ClickUp’s communication features include a team messenger, docs, and a whiteboard feature. The AI Notetaker captures протоколы совещания for you. Guest access lets clients see shared work.
⚠️ Предупреждение: Bitrix24’s feed moves fast. Updates get missed if nobody checks it daily.
9. Documents & File Sharing
Bitrix24: A built-in office suite creates documents, spreadsheets, and презентации. You can upload files to secure cloud storage. Real-time co-editing and version control keep everyone on the latest copy.
ClickUp: ClickUp Docs support real time editing right next to your tasks. Enterprise Search finds files across ClickUp and connected apps like Google Drive.
10. Ценообразование и стоимость
Here’s how the plans line up side by side.
| Уровень плана | Битрикс24 | ClickUp |
|---|---|---|
| Бесплатно | Not in our pricing data (see note) | Бесплатно: 0 долларов |
| Уровень 1 | Basic: $49/organization/month | Безлимитный доступ: 7 долларов США/пользователь/месяц |
| Уровень 2 | Standard: $99/organization/month | Бизнес: 12 долларов США/пользователь/месяц |
| Уровень 3 | Professional: $199/organization/month | Предприятие: Индивидуальный заказ |
| Уровень 4 | Enterprise: $399/organization/month | ❌ |
Bitrix24: The flat fee rewards bigger teams. Seven users on ClickUp Unlimited cost $49/month, the same as Bitrix24 Basic. Past that point, Bitrix24 gets cheaper per person if the user cap fits.
ClickUp: ClickUp’s Unlimited plan is cheaper for solo users and smaller teams. The free plan offers enough features to run real projects. Costs rise with each person you add.
Различные сценарии
| Если вам это нужно | Выбирать | Почему |
|---|---|---|
| Ограниченный бюджет, небольшая команда | ClickUp | Бесплатный тариф с неограниченным количеством пользователей. |
| Built-in CRM and sales pipeline | Битрикс24 | Leads and deals for smaller businesses |
| Large team, fixed budget | Битрикс24 | Flat fee, not per seat |
| Complex tasks with many views | ClickUp | Gantt, Timeline, and workload views |
| Websites and online sales | Битрикс24 | Built-in site and store builder |
| Many app integrations | ClickUp | 1,000+ connected tools |
| Подходит для начинающих | ClickUp | Fewer modules to learn first |
💰 Ваш бюджет
ClickUp wins for solo users and small crews, thanks to its free forever plan. Bitrix24’s flat fee makes more sense once your team passes seven people.
🔌 Ваш технологический стек
ClickUp connects with over 1,000 apps, including Slack for team communication. Bitrix24 replaces several business software tools instead of connecting to them.
📈 Ваш процесс продаж
Need a classic CRM with lead stages and a contact center? Bitrix24 handles that natively, while ClickUp needs workarounds.
🎓 Ваш уровень опыта
ClickUp gets mixed reviews on ease of use from new users. Bitrix24’s user interface is harder, so plan time for staff training.
🆓 Бесплатные пробные версии и демо-версии
Start on ClickUp’s free plan, then try a paid tier for 15 days. Bitrix24 gives a 30-day trial of its professional plan.
🛟 Варианты поддержки
ClickUp has 24/7 live chat, a knowledge base, and ClickUp University, but no phone support. Bitrix24 offers support resources and live training webinars, though reviewers mention slow fixes.
Руководство по переключению
Уже используете один из этих инструментов? Вот чего следует ожидать, если вы перейдете на него.
🔄 Switching from Bitrix24 to ClickUp?
✅ Что вы получите:
- Бесплатный тариф с неограниченным количеством пользователей.
- 1,000+ integrations and 100+ automation templates
- Timeline and workload views for complex tasks
❌ Что вы потеряете:
- A built-in CRM, contact center, and sales funnel
- Voice calls and extranet access
- Sites, landing pages, and online stores
📋 Как переключиться:
- Export tasks and CRM records from Bitrix24 as CSV files.
- Create a ClickUp account and set up Spaces and Lists.
- Use ClickUp’s importer to import data and map custom fields.
🔄 Switching from ClickUp to Bitrix24?
✅ Что вы получите:
- A full CRM with lead management and a product catalog
- Flat organization pricing instead of per-seat fees
- An employee directory and HR tools
❌ Что вы потеряете:
- Over 1,000 native integrations
- Sprint reports and burndown charts
- The Personal Planner and Notepad
📋 Как переключиться:
- Export your tasks and lists from ClickUp as CSV files.
- Create a Bitrix24 account and set up your company structure.
- Import contacts with the CRM import tool, then rebuild projects.
Что не было рассмотрено в нашем обзоре
This comparison focused on small teams and growing companies. We didn’t test API access, on-premise Bitrix24, or data rules in the European Union. We also skipped some of ClickUp’s features in depth, like Enterprise controls. New features may change these tools after September 2026.
Окончательный вердикт
| Категория | Победитель |
|---|---|
| 💰 Цены | ClickUp |
| 📋 Project & Task Management | ClickUp |
| ⚡ Автоматизация рабочих процессов | ClickUp |
| 🤖 Искусственный интеллект-помощник | ClickUp |
| 🔌 Интеграции | ClickUp |
| 🎯 CRM & Sales | Битрикс24 |
| 💬 Collaboration & Communication | Битрикс24 |
| ⏱️ Time Tracking & HR | Битрикс24 |
| 🏆 Общий победитель | ClickUp |
🏆 ПОБЕДИТЕЛЬ: CLICKUP
ClickUp побеждает в 5 из 8 категорий.
Лучше всего подходит для: Project management, task management, and teams that rely on many apps
Bitrix24 and ClickUp solve different problems. Bitrix24 is a CRM-led business suite. ClickUp is a task-first project management platform.
Bitrix24 suits small businesses and medium sized businesses needing sales, chat, and HR together. It gives those teams one unified platform at a flat price.
For most teams, ClickUp is the better choice. It is free for unlimited users and connects to far more apps. Its 4.3 rating also beats Bitrix24’s 3.0.
Больше сравнений Bitrix24
Here’s how Bitrix24 stacks up against other CRM tools:
Bitrix24 побеждает в следующих случаях: flat organization pricing, built-in project tools, and communications tools like video calls.
HubSpot побеждает по следующим показателям: a more user friendly interface, stronger marketing automation, and easier onboarding.
Битрикс24 против Salesforce
Bitrix24 побеждает в следующих случаях: a lower entry price, an office suite, and a website builder.
Salesforce побеждает по следующим параметрам: advanced lead management, deeper customization, and a better fit for large enterprises.
Bitrix24 побеждает в следующих случаях: native Gantt charts, extranet access, and team chat in one app.
Zoho CRM выигрывает по следующим параметрам: more customization, stronger analytics, and tight links to other Zoho apps.
Bitrix24 против Freshsales CRM
Bitrix24 побеждает в следующих случаях: no per-seat fees, HR tools, and file sharing built in.
CRM-система Freshsales выигрывает по следующим параметрам: an easier learning curve, a sales-only layout, and quicker setup.
Want more options? This video covers other Альтернативы Bitrix24.
Больше информации о ClickUp по сравнению с другими сервисами
Here’s how ClickUp stacks up against other project tools:
ClickUp против Monday.com
ClickUp побеждает по следующим показателям: better value for money, more view types, and built-in docs and whiteboards.
Monday.com побеждает в следующих матчах: a gentler learning curve, colorful visual boards, and faster team setup.
ClickUp против Asana
ClickUp побеждает по следующим показателям: a free plan for unlimited users, native time tracking, and small-team fit.
Asana выигрывает по следующим параметрам: a cleaner interface, simpler task lists, and less setup work.
ClickUp против Trello
ClickUp побеждает по следующим показателям: Gantt and Timeline views, help from ClickUp Brain, and built-in time tracking.
Trello побеждает по следующим параметрам: an incredibly easy Kanban setup, a shorter learning curve, and less clutter.
ClickUp побеждает по следующим показателям: native time tracking, workload views, and 100+ automation templates.
Понятие побеждает по: flexible wiki pages, a cleaner writing space, and database-style notes.
Часто задаваемые вопросы
Для чего используется Bitrix24?
It runs CRM, sales, projects, and team chat in one place. Companies use it to track leads, assign tasks, hold video calls, and share documents.
Bitrix24 останется бесплатным навсегда?
A free plan exists with no end date. It covers core CRM, tasks, and 5 GB of storage. It skips invoicing and workflow automation, though.
Для чего лучше всего подходит ClickUp?
It’s best for teams managing tasks and projects. Marketing, product, and operations teams get flexible views, time tracking, and many integrations.
Сколько стоит ClickUp?
There’s a free plan. Unlimited costs $7/user/month, and Business costs $12/user/month. Enterprise pricing is custom.
Безопасно ли использовать Bitrix24?
Yes, for most businesses. Data is hosted on Amazon Web Services with SSL encryption. As with any cloud tool, use strong passwords and review access settings.
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