Início rápido
Este guia abrange todos os recursos do AnyDesk:
- Começando — Install AnyDesk, create your account, and read your 9-digit ID
- Como usar o suporte para dispositivos móveis — Control a Windows PC from your phone or tablet using the free AnyDesk app
- Como usar o Access & Control — Take full access and control of a remote desktop using a 9-digit ID
- Como usar a Administração e a Personalização — Set up user and role management, Single Sign-On, and custom clients for your whole team
- Como usar Segurança e Privacidade — Lock every session behind TLS 1.2, AES-256 encryption, two-factor authentication, and granular permissions
- Como usar a colaboração — Draw on a shared whiteboard, chat by text, and record the session for documentation
- Como usar o acesso remoto personalizável — Build a branded client with your own alias, permissions, and default settings baked in
- Como usar o software de trabalho remoto — Run your office desktop from home with low-latency remote desktop performance
- Como usar o acesso remoto para empresas — Deploy AnyDesk across hundreds of remote devices using Group Policy or MSI
- Como usar o acesso remoto para estudantes — Connect to campus lab machines and licensed software from any laptop
Tempo necessário: 5 minutos por filme
Neste guia também: Dicas profissionais | Erros comuns | Solução de problemas | Preços | Alternativas
Por que confiar neste guia?
I have used AnyDesk for two years across Windows, macOS, and Android. Every step here was tested on real remote dispositivos, not copied from the vendor site. Screenshots and settings paths are updated for 2026.
AnyDesk is one of the fastest remote desktop tools you can install today.
Most people use it to click into one machine and stop there.
Este guia mostra como usar todas as principais funcionalidades.
Step by step, with screenshots and pro tips you can apply in minutes.
Tutorial do AnyDesk
This How to Use AnyDesk tutorial walks you through each feature in order, from your first connect to unattended access and team deployment.
Every section below breaks into three short steps you can follow while the app is open.
AnyDesk
Connect to any device in seconds. AnyDesk pairs the DeskRT codec with AES-256 encryption for smooth, private remote support. Install it free and test unattended access on your own machine first.
Primeiros passos com o AnyDesk
Before any feature works, finish this one-time setup.
Leva cerca de três minutos.
Watch how the app behaves on a real machine first:
Agora vamos analisar cada etapa.
Step 1: Install AnyDesk
Go to the AnyDesk Downloads page and pick the build for your operating system.
Windows, macOS, Linux, iOS, and Android all have their own version.
Siga as instruções na tela para concluir a instalação.
You can also run it as a portable app without installing anything.
✓ Ponto de verificação: The client opens and shows a 9-digit ID.
Passo 2: Crie sua conta
Open my.anydesk and sign up with your work email.
Confirm the email, then create a password for the customer portal.
Here’s what the desk looks like once it’s running:
✓ Ponto de verificação: You can view your ID and alias in the center of the main window.
Passo 3: Registre sua licença
After buying a license, sign in to the AnyDesk client to activate it.
Or paste your key into the Change License Key box in my.anydesk and click Register license key.
Your plan then shows under Current License.
✅ Concluído: Você está pronto para usar qualquer recurso abaixo.
Como usar o suporte para dispositivos móveis do AnyDesk
Suporte para dispositivos móveis lets you control a Windows PC from your phone or tablet using the free AnyDesk app.
Veja como usá-lo passo a passo.
Passo 1: Baixe o aplicativo
Get the AnyDesk app from the Google Play Store or Apple App Store.
Open it and note the 9-digit ID shown on the phone.
Step 2: Enter the Remote Address
Type the PC’s AnyDesk ID into the Remote Address field and tap connect.
Eis como isso se parece:
✓ Ponto de verificação: The remote desktop appears on your phone screen.
Step 3: Pick Your Input Mode
Switch between touch mode and mouse mode from the toolbar.
Touch mode maps taps directly; mouse mode gives you a floating cursor for precise clicks.
✅ Resultado: You can run a Windows machine from a phone or tablet anywhere.
💡 Dica profissional: Turn on the on-screen keyboard toggle before you open a terminal. Typing shortcuts like Ctrl+Alt+Del only work from that panel.
How to Use AnyDesk Access & Controller
Acesso e Controle lets you take full access and control of a remote desktop using a 9-digit ID.
Veja como usá-lo passo a passo.
Step 1: Get the Remote ID
Ask the other user for their 9-digit AnyDesk ID or alias.
Etapa 2: Enviar a solicitação
Enter that ID in the Remote Address field and click connect.
Eis como isso se parece:
✓ Ponto de verificação: A session window opens with the remote screen inside it.
Step 3: Accept on the Remote Side
A request pop-up appears on the remote device and must be accepted before the session starts.
Either side can end the session at any time from the toolbar.
✅ Resultado: You have live access and control of another desktop, with no router changes.
💡 Dica profissional: Tick only the permissions you actually need in the request pop-up. Handing over clipboard and file rights to a stranger is how most support scams start.
How to Use AnyDesk Administration & Customizer
Administração e personalização lets you set up user and role management, Single Sign-On, and custom clients for your whole team.
Veja como usá-lo passo a passo.
Step 1: Open my.anydesk
Sign in to the customer portal with the credentials sent to your email.
Etapa 2: Configurar usuários e funções
IT administrators can build the team structure here and assign roles per user.
Add Single Sign-On so staff log in through your existing identity provider.
Eis como isso se parece:
✓ Ponto de verificação: Your team appears in the user list with roles attached.
Step 3: Roll Out to Devices
Push the client to every machine with Group Policy or a standard MSI deployment.
✅ Resultado: Central control over who can connect, and to which remote devices.
💡 Dica profissional: Create a read-only role for junior staff. They can view a screen for triage without touching the mouse.
Como usar a segurança e a privacidade do AnyDesk
Segurança e Privacidade lets you lock every session behind TLS 1.2, AES-256 encryption, two-factor authentication, and granular permissions.
Veja como usá-lo passo a passo.
Step 1: Turn On Two-Factor Authentication
Open Settings > Security and enable 2FA with your authenticator app.
Step 2: Tighten Permissions
Uncheck clipboard, file transfer, and audio for accounts that don’t need them.
Every session already runs on banking-standard TLS 1.2 and AES-256 encryption.
Eis como isso se parece:
✓ Ponto de verificação: Unlisted IDs are rejected before the request pop-up appears.
Step 3: Build an Allowlist
Add trusted IDs to the access control list so unknown callers never reach the prompt.
✅ Resultado: Only approved people can reach your device, and only with the rights you granted.
💡 Dica profissional: Pair the allowlist with a session log export. If something looks odd later, you have timestamps and IDs to check.
How to Use AnyDesk Collaborator
Colaboração lets you draw on a shared whiteboard, chat by texto, and record the session for documentation.
Veja como usá-lo passo a passo.
Step 1: Open the Whiteboard
Click the pen icon in the session toolbar to draw on the remote screen.
Step 2: Use Text Chat
Send messages in the chat panel instead of switching to another app mid-session.
Eis como isso se parece:
✓ Ponto de verificação: A red dot in the toolbar confirms recording is running.
Etapa 3: Grave a sessão
Hit record to save a video file for training notes or an auditoria trilha.
✅ Resultado: Walkthroughs that people can rewatch, instead of instructions they forget.
💡 Dica profissional: Set recordings to start automatically in Settings. Support teams get a clean record without anyone remembering to press the button.
Como usar o acesso remoto personalizável do AnyDesk
Acesso remoto personalizável lets you build a branded client with your own alias, permissions, and default settings baked in.
Veja como usá-lo passo a passo.
Step 1: Open the Custom Client Builder
Go to Files in my.anydesk and start a new custom client.
Step 2: Preset Your Defaults
Lock in aliases, permissions, and default settings before anyone installs it.
Add your logo and colours so clients recognise the window.
Eis como isso se parece:
✓ Ponto de verificação: The download link produces a client that already knows your settings.
Step 3: Share the Build
Host the generated file on your own site or portal for download.
✅ Resultado: No manual configuration on any new machine you set up.
💡 Dica profissional: Build one incoming-only client for customers and one outgoing-only client for your techs. It removes a whole class of mistakes.
Como usar o software de trabalho remoto AnyDesk
Software para Trabalho Remoto lets you run your office desktop from home with low-latency remote desktop performance.
Veja como usá-lo passo a passo.
Step 1: Prepare the Office Machine
Leave the work PC powered on with sleep disabled in Windows power settings.
Step 2: Set Unattended Access
Open Settings > Access on the remote device and click Set password in the Unattended Access section.
This lets you manage the machine when nobody is sitting at the remote end.
Eis como isso se parece:
✓ Ponto de verificação: The desktop loads without anyone accepting a prompt.
Step 3: Connect From Home
Enter the office ID from your laptop and use the password you just created.
✅ Resultado: A full work environment from home, with files staying on the office machine.
💡 Dica profissional: Turn on the bandwidth-saving display mode over hotel Wi-Fi. The DeskRT codec holds frame rates steady when the line gets thin.
How to Use AnyDesk Remote Access
Acesso remoto para empresas lets you deploy AnyDesk across hundreds of remote devices using Group Policy or MSI.
Veja como usá-lo passo a passo.
Step 1: Plan the Rollout
List every department and decide which needs incoming access versus outgoing only.
Step 2: Deploy in Bulk
Use Group Policy or MSI to install the same custom client across all machines at once.
Eis como isso se parece:
✓ Ponto de verificação: New devices show up in the address book automatically after install.
Step 3: Monitor the Fleet
Track connections and licence seats from the customer portal each month.
✅ Resultado: Hundreds of endpoints reachable for remote support without touching them individually.
💡 Dica profissional: Name devices by department before rollout. Searching an address book of 300 numeric IDs is painful.
Como usar o acesso remoto do AnyDesk para estudantes
Acesso remoto para estudantes lets you connect to campus lab machines and licensed software from any laptop.
Veja como usá-lo passo a passo.
Step 1: Ask for Campus Details
Get the lab machine’s ID and unattended password from your IT department.
Step 2: Save It to the Address Book
Add the machine so you can connect in one click next session.
Eis como isso se parece:
✓ Ponto de verificação: Heavy software runs on campus hardware while your laptop stays cool.
Step 3: Work as Normal
Open the licensed software on the lab PC and transfer files back with the file manager.
✅ Resultado: Access to lab-only tools from a dorm room or a cafe.
💡 Dica profissional: Check the lab PC’s power settings first. A machine that sleeps at midnight is a machine you cannot reach at 2am.
Dicas e Atalhos do AnyDesk Pro
After two years of daily sessions, these are the tips I actually reuse.
Atalhos de teclado
| Ação | Atalho |
|---|---|
| Open a new connection tab | Ctrl + N |
| Alternar tela cheia | Ctrl + Shift + Enter |
| Enviar Ctrl+Alt+Del para o controle remoto | Ctrl + Alt + Shift + Del |
| Take a session screenshot | Ctrl + Alt + S |
Características ocultas que a maioria das pessoas não percebe
- Clipboard sync: Copy on one machine and paste on the other, text and files both.
- Wake-on-LAN: Start a sleeping PC from another AnyDesk client on the same network.
- Session invitation links: Email a one-time link so a non-technical user never has to read out an ID.
Erros comuns a evitar no AnyDesk
Mistake #1: Accepting Connections From Strangers
❌ Errado: Someone calls claiming to be support and asks you to install AnyDesk and read out your ID.
✅ Direita: Only accept a request pop-up from a person you contacted first. Real companies never cold-call about your PC.
Mistake #2: Reusing a Weak Unattended Password
❌ Errado: Setting the same short password for unattended access on every machine you manage.
✅ Direita: Use a unique passphrase per device and store it in a gerenciador de senhas. Add 2FA on top.
Mistake #3: Skipping Mac Permissions
❌ Errado: Installing on macOS and wondering why the remote screen stays black.
✅ Direita: Grant Screen Recording and Accessibility permissions in System Settings before your first session.
Solução de problemas do AnyDesk
Problem: The connection sits on Waiting for image
Causa: The remote user never accepted the request, or the screen is locked at a login prompt.
Consertar: Call the user and ask them to click Accept. For locked machines, set up unattended access instead.
Problem: Black screen on macOS
Causa: The client lacks Screen Recording and Accessibility rights.
Consertar: Open System Settings > Privacy & Security, tick AnyDesk under both lists, then restart the app.
Problem: File transfer is greyed out
Causa: The file transfer permission was disabled for that session or by an admin profile.
Consertar: Ask the remote user to enable it in the permissions panel, or use clipboard copy for small files.
📌 Observação: Se nenhuma dessas soluções resolver o seu problema, entre em contato com o suporte da AnyDesk.
O que é o AnyDesk?
AnyDesk is a remote desktop tool that lets you see and control another computer over the internet.
Think of it like sitting down at that machine, except the keyboard is yours and the screen is a window.
Veja esta breve visão geral:
It is lightweight, works across platforms, and keeps latency low through the DeskRT codec. Each device shows a unique 9-digit AnyDesk ID that users share to receive connections.
Inclui estas características principais:
- Suporte para dispositivos móveis: Control a Windows PC from your phone or tablet using the free AnyDesk app.
- Acesso e controle: Take full access and control of a remote desktop using a 9-digit ID.
- Administração e personalização: Set up user and role management, Single Sign-On, and custom clients for your whole team.
- Segurança e privacidade: Lock every session behind TLS 1.2, AES-256 encryption, two-factor authentication, and granular permissions.
- Colaboração: Draw on a shared whiteboard, chat by text, and record the session for documentation.
- Acesso remoto personalizável: Build a branded client with your own alias, permissions, and default settings baked in.
- Software para trabalho remoto: Run your office desktop from home with low-latency remote desktop performance.
- Acesso remoto para empresas: Deploy AnyDesk across hundreds of remote devices using Group Policy or MSI.
- Acesso remoto para estudantes: Connect to campus lab machines and licensed software from any laptop.
Para uma análise completa, consulte nosso artigo. Análise do AnyDesk.
Preços do AnyDesk
Eis o preço do AnyDesk em 2026:
| Plano | Preço | Ideal para |
|---|---|---|
| Padrão | US$ 32,31/mês | Freelancers and small teams doing remote support |
| Avançado | US$ 70,11/mês | Growing IT teams that need more seats and devices |
| Final | Personalizado | Corporations with custom clients and mass deployment |
Teste grátis: Yes — a 14-day trial of the paid tiers, plus a free licence for non-commercial personal use.
Garantia de reembolso: No blanket refund window, so test on the trial before you commit.
💰 Melhor custo-benefício: Standard — it covers unattended access, file transfer, and the address book. That’s what most users actually need.
AnyDesk vs. Alternativas
Como o AnyDesk se compara? Aqui está o panorama competitivo:
| Ferramenta | Ideal para | Preço | Avaliação |
|---|---|---|---|
| AnyDesk | Low-latency remote support | US$ 32,31/mês | ⭐ 4,3 |
| Obter tela | Acesso baseado em navegador | US$ 10/mês | ⭐ 4,5 |
| TeamViewer | Enterprise feature depth | US$ 50/mês | ⭐ 4,4 |
| Splashtop | High-frame-rate work | US$ 5/mês | ⭐ 4,6 |
| PC remoto | Budget unattended access | $7/mês | ⭐ 4,2 |
| RealVNC Connect | Cross-platform IT teams | $4/mês | ⭐ 4,4 |
| GoTo Resolve | Helpdesk ticketing | US$ 57/mês | ⭐ 4,3 |
| ISL Online | Hospedagem local | US$ 15/mês | ⭐ 4,5 |
| Além da Confiança | Privileged access security | Personalizado | ⭐ 4,5 |
Escolhas rápidas:
- Melhor no geral: AnyDesk — fastest session start and the smoothest cursor feel on weak connections.
- Melhor orçamento: RealVNC Connect — solid unattended access for the price of a coffee.
- Ideal para iniciantes: Getscreen — runs in a browser tab with nothing to install.
- Best for remote work: Splashtop — high frame rates for video and design work.
🎯 Alternativas ao AnyDesk
Procurando alternativas ao AnyDesk? Aqui estão as melhores opções:
- 🚀 Obter tela: Runs entirely in a browser, so support agents connect without installing an app on either side.
- ⭐ TeamViewer: The deepest feature set in the category, with scripting, ticketing, and huge platform coverage.
- 🎨 Splashtop: Best picture quality of the group, built for designers and video editores working remotely.
- 💰 PC remoto: Cheap annual pricing with unattended access included on nearly every tier.
- 🔧 RealVNC Connect: Long-standing VNC engine that IT teams trust across Linux, Windows, and Raspberry Pi.
- 💼 Acesse o Resolve: Combines remote sessions with a helpdesk, so tickets and screens live in one place.
- 🔒 ISL Online: Can be hosted on your own server, which regulated industries often require.
- 🏢 Além da Confiança: Privileged access management for enterprises that audit every keystroke.
Para ver a lista completa, consulte nosso Alternativas ao AnyDesk guia.
⚔️ Comparação do AnyDesk
Veja como o AnyDesk se compara a cada concorrente:
- AnyDesk vs Getscreen: Getscreen wins on zero-install convenience. AnyDesk wins on speed and offline reliability.
- AnyDesk vs TeamViewer: TeamViewer has more features. AnyDesk is lighter, cheaper, and starts sessions faster.
- AnyDesk vs Splashtop: Splashtop looks better on high-refresh screens. AnyDesk holds up better on poor connections.
- AnyDesk vs RemotePC: RemotePC costs less per year. AnyDesk feels noticeably more responsive in daily use.
- AnyDesk vs RealVNC Connect: RealVNC covers more odd platforms. AnyDesk has the better mobile app by a clear margin.
- AnyDesk vs GoTo Resolve: GoTo Resolve bundles ticketing. AnyDesk is the better pick if you already have a helpdesk.
- AnyDesk vs ISL Online: ISL Online offers self-hosting. AnyDesk is simpler to run and quicker to deploy.
- AnyDesk vs BeyondTrust: BeyondTrust wins on audit depth. AnyDesk wins on price and everyday usability.
Comece a usar o AnyDesk agora mesmo
Você aprendeu a usar todos os principais recursos do AnyDesk:
- ✅ Suporte para dispositivos móveis
- ✅ Acesso e Controle
- ✅ Administração e Personalização
- ✅ Segurança e Privacidade
- ✅ Colaboração
- ✅ Acesso remoto personalizável
- ✅ Software para Trabalho Remoto
- ✅ Acesso remoto para empresas
- ✅ Acesso remoto para estudantes
Próximo passo: Escolha uma funcionalidade e experimente agora mesmo.
A maioria das pessoas começa com Acesso e Controle.
Leva menos de 5 minutos.
Perguntas frequentes
O AnyDesk é seguro para usar?
Yes, when you control who connects. Sessions run on TLS 1.2 and AES-256 encryption, with 2FA and permissions available. The risk comes from accepting requests from strangers, not the software itself.
Para que serve o AnyDesk?
Remote support, remote work, and managing unattended devices. People use it to fix a relative’s PC, run an office desktop from home, or reach servers without being on site.
O AnyDesk é gratuito ou pago?
Both. Personal, non-commercial use is free. Negócios use needs a paid licence starting at $32.31 per month for Standard, with Advanced and Ultimate above it.
Qualquer pessoa pode acessar meu computador usando o AnyDesk?
No. A connection needs your 9-digit ID plus either your acceptance of the pop-up or your unattended access password. Without one of those, nobody gets in.
Como faço para parar de usar o AnyDesk?
Close the session from the toolbar on either device. To block future attempts, quit the client, disable its startup entry, or uninstall it from your system settings.
English 
Spanish 
Chinese 
German 
French 
Arabic 
Russian 
Portuguese 
Japanese 
Korean 
Italian 
Turkish 
Dutch 
Polish 
Indonesian 
Thai 
Vietnamese 